I can't recommend Shane highly enough…read more I called him at 7:30 a.m. on a Friday, and by 12:30 p.m. he was already working on my refrigerator--even after driving down from a job in Park City to my home in the valley. He was incredibly thorough, inspecting every part of the fridge and taking the time to explain exactly what he was doing. He showed me what needed to be fixed, why it needed attention, and answered all of my questions. He even went above and beyond by cleaning the back of the refrigerator at no extra charge. Shane is friendly, professional, and clearly knows appliances inside and out. On top of that, his pricing was shockingly reasonable. I was genuinely impressed with the entire experience. It's rare to find someone who provides this level of service, honesty, and expertise. Thank you, Shane! I won't hesitate to call you again, and I'll be recommending you to anyone who needs appliance repair.

Tremendously helpful. I live outside of their service area, but S gave me all the info I needed to…read moreget whirlpool on board with a completely covered repair. I am so grateful!!

We've always been super impressed with the service we've received from here. They are quick to…read morerespond and their service techs are always very helpful and knowledgeable. Recently we had to get a new oven and we managed to get a great deal with a Black Friday sale. It was installed quickly and we were very happy!

I purchased a whirlpool refrigerator here 2/3 years ago and saw how they had 5/5 stars…read more I will never buy an appliance here again because of the pit bull receptionist. It broke down one week after I bought it and because they are right around the corner from me I walked in their shop and told the receptionist what happened and she told me to call whirlpool. I said that their door said sales and service and she argued that they had no service men and to call whirlpool I told her to take care of it because I had just purchased the refrigerator. The argument went on until the guy that sold it to me walked in. I told him what was happening and he understood the problem and would send a service man out as soon as he could, probably a couple of days. The service man came and replaced the computer and all was well. The refrigerator has worked ever since. The receptionist made me so angry at the time for her bad attitude I will not recommend this business to anyone in fact I will and have told friends the story of her not taking responsibility for their products that they sell and service. Love my fridge hate the receptionist.

The technician was quick and knowledgeable! The owner of the business came also and was very kind…read more My dad has dementia and I kept worrying about him getting in their way, but he took the time to talk to my dad and it really made me relieved to not only get good/ fast service ... but to get quality customer service. Thank you for the good work and for being kind, sad to say that's a rarity these days.

Amazingly fast (was able to come out same day) and fair prices. Thanks for fixing my dryer!read more

We purchased a Speed Queen washer and dryer from Appliance Discount Center Bountiful and were…read moreextremely happy with the products, the customer service and the installation process. Gerald is knowledgeable, extremely experienced, honest and an expert in installation in a challenging situation. It was a pleasure working with him at this locally owned business and we will shop here first for any other appliance needs.

Gerald and Dale at ADC are always great to work with. They know what we need and have always helped…read morewith any questions. This is a smaller appliance center but they have everything or anything you want and usually can deliver much sooner than anyone else. We have always had wonderful service in the store and wonderful service when we have needed them at our house.

Found them through Yelp while I was looking for a washer repair earlier this year!…read more My washer just randomly stopped working at the beginning of the year, and Baseline Home Maintenance was super quick to come out and help me get it fixed. Pricing seemed reasonable, the technician was in and out in an hour or so, and my washer has been working great ever since! Would highly recommend.

would not recommend Baseline Home Maintenance. I contacted them through Thumbtack and agreed to pay…read morethe $99 diagnostic fee for them to come out and identify the issue with my dishwasher. The problem was a broken latch which I already knew. They then quoted me an additional $262 for the repair. The price seemed high, but I wanted to get the issue resolved, so I agreed to move forward. Keep in mind the part was $18 and he was there for about 15 minutes. Unfortunately, they were unable to fix the dishwasher, even after I was responsible for ordering the replacement part myself. When the repair still did not work, they agreed to only refund $80 of the $362, despite not resolving the issue. Instead, the only solution they offered was to install a brand-new dishwasher, which was not helpful. I am fine paying some money for their time and I was hoping for a fair solution. Overall, I was very disappointed with both the outcome and the lack of accountability when the repair was unsuccessful. I know there are more honest upfront guys out there who are not going to charge you a crazy amount when they can't fix the exact thing you paid them to do. So do yourself a favor and look elsewhere.

I had an excellent experience with Cozy Cabin Care. After another company diagnosed my mini-split…read moreHVAC system as needing a very expensive replacement, Cozy Cabin Care took the time to properly troubleshoot the issue and identified a repair solution instead. They were professional, thorough, honest, and clearly focused on solving the actual problem rather than pushing unnecessary work. Communication was great throughout the process, and the technician explained things clearly, inspiring confidence. The repair was completed successfully, and the system is now working perfectly. It's refreshing to find a company that combines technical expertise with integrity and customer care. I would absolutely use them again and highly recommend them to others.

From the owner: At Cozy Cabin Care, our mission is to provide honest, dependable, and professional home comfort…read moreservices to the families and businesses of Northern Utah. Through expert HVAC service, air duct cleaning, appliance repair, refrigeration, and indoor air quality solutions, we are committed to improving the comfort, safety and efficiency of every home we serve. We believe in treating every customer like a neighbor, approaching each service call with integrity, clear communication, and a commitment to doing the job right the first time. Weather restoring heat in the winter, improving indoor air quality, repairing essential appliances, or maintaining cooling systems, our goal is simple: Deliver exceptional service that families can trust. As a locally owned and family-operated company, Cozy Cabin Care is dedicated to building long-term relationships through quality workmanship, fair pricing, and genuine care for our community.

I wish I have read review here and not in Google before I contacted Mr. Appliance. We paid ~$400 to…read morerepair a refrigerator issue that was not fixed at all, even after 3 visits. The technician initially recommended replacing a thermistor, which we approved based on his professional judgment. The repair did not resolve the issue. On a later visit, the technician himself expressed doubt that further expensive repairs would help. When we tried to resolve this with management, communication was extremely poor--we were repeatedly told someone would call us back and no one did. When we finally reached a manager, we were offered only ~$120 back, while being charged for multiple visits, diagnostics, and a part that did not fix the problem. At no point was it clearly explained that this would be a trial-and-error process with uncertain results. Very disappointing experience--both in terms of the repair outcome and how the situation was handled.

I was getting an air flow error on my dryer. Denis came out and "checked" my vents and said they…read morewere fine. He said we could continue to use the dryer (and need to restart it every 10 minutes and take hours to dry 1 batch), replace the control board for $700-800, or buy a new dryer. So, I purchased a new dryer, got it installed yesterday and $1k later, I'm still getting the same air flow error. it has to be the vents. I called customer service to have someone competent actually come out and fix it. Their hours say open 24 hours, same day service. But that is only for scheduling apparently because they said it won't be until Monday before someone will call me back. The incompetence and lack of customer service is beyond frustrating. Follow-up... I have record that Denis was arriving to my house about 20 minutes after 3:03 pm from a text message. At 3:26 was when I got a call with his recommendation of a circuit board. He clearly had no time to do any diagnostics that he claims to have done. After a few unhelpful calls with staff, Noel, the manager was rude, unprofessional and refused to do anything to help with this situation. Horrible customer service on top of horrible business ethics. DO NOT USE THIS COMPANY!

Spoke to Blake and he dispatched Chris who came out to the house and asked a few questions about…read morethe problem we were having with our fridge. He knew exactly what the problem was and went to work. In less than 45 minutes he had it fixed. No parts just labor. Kudos to Chris for his skills and knowledge sharing. A pleasant experience with Appliance EMT from start to finish. We will recommend them to others. Bob P.

I called and spoke to Blake explained my problem with my gas range. He gave me some suggestions to…read moretry. His suggestions worked and I did not need him to come and do a service. I really appreciated his honesty and helping me on the phone. He could've come over charged me a service fee. I definitely will call if I have any other issues.

I've had some less than ideal experiences with appliance repair companies in the past; however,…read morethis place has been a welcomed change. Had an issue with my fridge not cooling properly. Alex handled the problem with such grace and clear communication and expectations. This is who I'm calling til I die now for all my appliance issues because the all the interactions have been refreshing. Thanks Alex.

In July Scott came out to repair our ice-maker. We paid $339.98 with a check for labor and parts…read more It ended up not being the correct part. There were two more visits from Scott and Mike but we still do not have the correct part and now do not have a working ice-maker or water dispenser. Our attempts to contact anyone for help to resolve have been ignored. We would like a full refund and would appreciate hearing back to resolve. Very disappointed in Menlove. Will not ever use them again unless this can be resolved.

Mike is so very honest. if an appliance cost more to repair than a new one he will tell you. He…read moredoesn't just repair things and then you find out you could have bought a new one for less. Mike is a rare find!!

Mike was very nice. He answered the phone right away when I called to schedule service for my…read moreSamsung refrigerator. He was able to schedule a visit first thing the following morning. He arrived at the early part of the communicated arrival window and he was kind enough to notify me by text when he was on his way. When I explained my issue on the phone initially, he had told me that he would probably not be able to fix the problem. I understood that there is a charge for the visit. Sure enough, when he arrived, he quickly determined that he would not be able to resolve my issue. In hindsight, it would have been very helpful if he would have asked the model number of my fridge on the call to determine for sure if it was something that could not be fixed before we scheduled the visit. To be completely fair, Mike was upfront and transparent about everything from the beginning. I scheduled the visit knowing full well that there was a good chance he was going to tell me that he couldn't fix my issue and that there is a charge for the visit. I will try again with my next appliance issue and I'm confident Mike will earn the fifth star.