Texan Appliance Repair came out the next day after I called them about my washing machine not…read moreworking. Jorge was on time and was able to diagnose the issue quickly. Unfortunately the part that failed was obsolete and even if it could be found, would cost over half the price of a new washer. I appreciate the honesty and the helpful information on how to avoid my problem in the future. I definitely reccomend Texan Appliance Repair and will call them for future repair needs.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

David came out right away and exchanged 2 toilets for me. He got the job done right away.Prices are…read morereasonable but there was a big difference in his quoted charge and the bill. I recommend you put something down to protect your floors. I have a good bit of gunk and boot prints I'm working to clean off of the hard wood floor. He is a nice guy though.

Support mom and pop small businesses! I needed a gas inspection for a city permit to get gas…read moreservices turned on. Many plumbers do not offer this service. The plumber's wife took my initial call and scheduled a free visit for an estimate. David, the plumber, came to the site when promised and quickly gave a quote. Reasonable pricing and the city issued a green tag for gas service to start! They were great with communication and I highly recommend supporting small family owned businesses. Here, you're dealing with the owner and his wife from start to finish.

I knew from the first company I called that there were complications to replacing my very old gas…read morewater heater, so I called Texans Water Heaters for another opinion. Brandon immediately recommended switching to electric would be the most cost effective. He called an electrician he has worked with, who turned out to be very reasonable and someone I will use in the future for my electrical needs, and the day after that work completed, Brandon & William quickly capped the gas line and replaced with a new electric water heater. Brandon was correct electric was much more reasonable price, in my case, than replacing with another gas water heater. Very happy I called Texans Water Heaters and pleased with their services every step of the way.

Called Texans Water Heaters requesting a 50-gallon Bradford White water heater and scheduled the…read moreappointment for the next day. The installers called ahead before arriving, which I appreciated. My water heater is located in the garage with easy access, so draining my old 15-year-old tank and installing the new one took just about two hours. The team was professional and easy to work with. It's been about a month since the install, and everything is working flawlessly.

I had originally scheduled a tankless water heater flush with Daniel over the weekend but had to…read morereschedule at the last minute. Daniel was very accommodating and had no problem adjusting to the new day and time I requested. He was professional, polite, and very informative. He even allowed me to observe as he worked and shared valuable insights throughout the process.

Unprofessional and unreliable. Danial booked 3 appointments with us and didn't show up once. If you…read moreare looking for a reliable plumber and value your time, look somewhere else. Very unprofessional

I had an issue where some of my ducts downstairs weren't blowing any air. Ballew came out and,…read morealthough they weren't able to fix it right away, they were extremely dilligent and were able to get it working in the end. The cost was also reasonable. You can't go wrong with these honest hard workers.

Great family owned business with fast A1 service. Bilingual: Spanish…read more Reasonably priced projects and quick fixes. See attached pic: Converted a gas water heater from the attic to an electric water heater in the garage. Guillermo, his Father and Uncle did an excellent job.

Great service, very reasonable prices. I've used them a few times over the last several years and…read morehave never been disappointed with their work. I would highly recommend this company.