Wonderful office. They provide my children with excellent care. I have never her anything issues…read morewhen coming here

MALPRACTICE- we take our child to routine cleanings and checkups and they failed their "duty to…read morereport" on his dental health. He had significant decay at this time but they let it escalate to the point of needing silver caps on three very visible teeth to the tune of almost $1,000, which they knew I would have to pay out of pocket bc my insurance doesn't cover this. When I questioned why I am having to pay for their gross neglect, they claimed that since they offered for us to get the required work over two visits instead of one, that they provided a "Treatment Plan." This level of incompetence is staggering. There are much better dentists out there who will actually do their job and provide quality care for your child's teeth. Sadly, this is not one of them.

Grate people and take vary good care of you carry funney and are a vary good dentist, and…read moreorthodontist

I love dr Jason, he is wonderful. My son is always excited to go to the dentist.read more

I was looking through the Memphis Parents news/magazine when I came across an offer/coupon for…read moreunder 2year olds to receive a complimentary teeth exam I noticed that there are several locations available so I selected the closest to us which was 7675 Wolf River Circle #102 Germantown, TN 38138 I called the number to make an appointment and once given an appointment time/date I saved it in my calendar Next, the day for the appointment was approaching I received an appointment reminder which was nice On the visit-I was greeted by a very sweet front personnel where I signed in and completed filling out medical information In this area- coffee is available so once I completed the medical information I immediately went to the keurig and selected coffee from a variety in a spin wheel Next, I was greeted by another sweet dental assistant that explained the process for the little ones and what to expect etc. along while given a tour of the dentist office which was nice After the tour we then waited in the children's waiting area (toys/train/mazes) for the kids to play with in the waiting area really nice to see When it was my little guy's turn he was greeted with a smile by Dr. Fuson. Dr. Fuson said that he teeth looked good, very good to see spacing for the new teeth that will come later. Overall a great exam I was happy to hear that there a no dental concerns. I appreciate the sweet staff that played with my little guy and helping to make the visit to dentist a fun/comforting thing to do. Thank you! Lastly, upon exiting where you set your next appointment which will be my little guy's teeth cleaning in six months--a sweet dental assistant brought over a dental bag for my little guy which included (crest kids toothpaste, an oral B toothbrush, floss, PDG kids T-shirt, a McDonald's free item card) she also said here's a bag for mommy which included (an oral B toothbrush, dental pamphlets, an appointment card, crest toothpaste, oral B floss, a PDG tumbler and a thank you card) I recommend PDG Pediatric Dental Group & Orthodontics -there's several locations when you make your appointment tell them Jacqueline Wood referred you:))

I paid $6,000 for my son's braces. I never encountered a problem until it was time to remove my…read moreson's braces. He received a retainer but no case. I am not happy with this because out of $6000, my son should have a case. I shared my concerns with the Receptionist Supervisor and she told me she would credit $2.50 to my son's account. Too cute! My son is 16 years old. Beware, If your child has all their teeth, you will not receive a retainer case. You will be instructed to shop around for a case. Due to the fact that they received $6000, I believe this should be PDGO's responsibility. She also offered me to pick up a small case that doesn't fix, which could damage the retainer. Thanks for nothing! It's time for my second son to get braces, and I will not use Pediatric Dental Group & Orthodontics!

We love it here! At a Dentist office, no less. They make my granddaughter feel so special every…read moretime she comes here and she absolutely love all of the people from checking to check out everyone is so warm caring and efficient

Best dentist ever! my son had a horrible experience at another dentist so I was worried. This place…read moreis gentle and sweet. I give them 10 stars!

We love Dr. Josh. He was my dentist as a child and now my kids (7 and 3) go to him. They love going…read moreto the dentist. The staff is so caring and fun. The office is a calm, fun environment for kids. He did such a great job with my son's restorative work when he was 4yo that my son was actually disappointed that he was only getting a cleaning rather than having a cavity filled! We drive from midtown because it's worth it to get care from such a great practice.

My teen son and daughter have been patients at Brink pediatric dentistry since their first dental…read morevisit when they began to grow teeth. We have had a few concerns arise regarding their care over the years but I put my trust in the staff at Brink and have always done as they directed. I write this review from a momma's heart that truly wants others to have information about a provider and the care we received. During one visit, the dentist apparently had child care issues (which I completely get!!) but when you are too busy wrangling your children that you are unable to focus on your patient... that is unacceptable and unprofessional. During our most recent 6 month Check up visit last week, the tech accidentally pulled my daughter's braces wire from the back bracket. She had received a fluoride treatment so had to wait to eat or drink anything. When she did eat/drink, she felt something sharp poking her. I immediately called Brink to tell them about it and see if we could come get it fixed. The receptionist ensured us it could be fixed and come back in. We went back to Brink only to be told that the "staff was too busy to see us" then we were told "they could not fix because they did not put the braces on her." Mind you, I called ahead to see if they could fix hours before this and was told yes. I understand that some things need to be fixed by the orthodontist specifically and I would've gladly taken her to her ortho but at this point her ortho would've been closed by the time I could get her to memphis. The inside of her jaw was now hamburger meat from the wire tearing into it and nothing I could do to help. Also During this checkup, we were told my son had a cavity that needed to be fixed. My kids have been treated for several "cavities" that I have questioned over the years but I scheduled the appointment to have it filled. I was so upset over the care my daughter received and watching her be in pain over this wire that I went the next morning to request their records be transferred to another local pediatric dentist. The receptionist offered no care/concern for us leaving the practice. Stated that she had cancelled all future appointments and would send our records. The next week, Wyatt saw his new dentist to establish care and see if he actually had a cavity that needed to be filled. The x-rays were sent over from Brink. Our new dentist looked them over and completed his assessment of Wyatt. He took us to a separate room and explained to us that he had looked over the x-rays, but wanted to see Wyatt with his own eyes. He stated his teeth were perfect and healthy, and he saw absolutely no concern nor cavities. This made us question how many times they had had completed unnecessary procedures at Brink. I told the new dentist that we did not want to be labeled as troublemakers because of switching dentist. I then went on to explain the care that we had received at Brink. This new dentist sadly looked at us and said he wishes he had something else to say, but he had been hearing this each and every week multiple times from patients who had left the Brink practice for occurrences such as what we had experienced. The new dentist took the time to listen to me and Wyatt and was truly empathetic. He was very caring and apologized for Brink when he didn't have to. He states that he treats each one of his patients as if it were his own child which is ALL I ask. The care we received at Brink is not the type of care I wish for anybody to receive when you place your child's well-being into a providers hands. We trust their assessment and their advisement. To put a child through an unnecessary procedure is awful. Again, I'm not putting this out there to bash anybody. Just hoping somebody else can take our experience into consideration before choosing this dentistry.

This office does a great job with kids, today was especially good for my eldest. He has Down…read moresyndrome and is very distrusting of medical professionals in general. His hygienist today was Miss Chastity and if I could give more than 5 stars I would. She was exceptionally gentle, calm, and patient with my son. She had a great demeanor with him and kept an even steady tone while explaining to him what she would be doing and showing him the different implements she would be using. When he made it clear he had had enough of a particular event (flossing for instance) she said "okay we are all done with that, now let's do something else". And if she could come back to it later she would and if not, well that is better than further traumatizing him and making him that much more fearful of medical professionals. Miss Chastity was excellent!! Everyone else was great too but Miss Chastity deserves special recognition for how she treated my son today.

Let's get right to the point. Dental hygienist Chastity. She is amazing. My son has developmental…read moredelays and he is terrified of doctors, white coats, procedures...anything doctor related. Too much medical trauma in his life. He will not and I mean WILL NOT lie flat on his back for any medical professional. He has been held down too many times in his life. Well, he walked back with Miss Chastity, got right on the table, and got right onto his back for her. Um, what?! Then she was AMAZING with him, earning his trust, going slow and gentle, talking TO HIM rather than at him or sternly commanding him or talking to us parents as if he weren't there. That's the usual. But not Miss Chastity. She spoke to him kindly, softly, descriptively, treating him like a human and one with thoughts and feelings (which of course he is!) She took her time and made sure he felt safe, listened to, and respected. And he ended up receiving the most thorough dental cleaning he's had in his life. He allowed her to floss his teeth!!!! A first!!!! (I will also add that all of this follows a not-great visit for him last time with a hygienist who was much less patient). All in all, this place is really good with kids. But I'll be honest, this 5-star review is all about Chastity. I hope we have her again in future visits!! And Chastity, if you ever read this - thank you. You have no idea how happy you made two parents who go into these appointments with dread knowing how traumatizing they are for our son.

We've been coming to this office for years and we just love it!! The atmosphere, the service,…read morecommunication, and the fact that it's a one stop shop with dental cleanings and braces is just amazing!! 10/10!

Terrible. For this to be a dentist that caters to children, they are atrocious at it. My daughter…read morerecently went for a cleaning and got her bottom retainer ripper out of her mouth. When complaining about it, multiple hygienists tried to gaslight us into thinking it was our faults. When just yesterday, I took her to the Ortho to tighten both retainers. She now has to wait 4 days, since both are off weekends, to get it fixed, again. Yes, this is not the first time this specific dentists has messed up her retainer and not taken accountability. We will not be coming back and discourage others too as well, especially for those with braces or retainers. 0/10

This rating of 1 (not good) for today is solely based on my experience at the office today and not…read moreany of my other visits with my child here. Normally, I would give our other visits 5 stars for overall experience, but my experience was different & not good today. When my child was called to the back by Julia the dental assistant my kid started walking to the back and I grabbed my things to go with him and was basically told by the dental assistant Julia that I had to wait in the waiting area for him, so I assumed that she was going to do a quick exray and bring him back out front, which by the way had never happened before; I waited & waited and after so long, I explained to the lady at the front desk and she invited me to go on back. When I got back there, I noticed that my son had gas on and they had already began working on him. I have a huge problem with this!!!! As my son is already super apprehensive about being at a dental office as am I! I should have been allowed to go back with him from start to finish! I explained my concern with Julia because she was the one that prevented me from going back with my son in the 1st place and the dentist was out of the room. Julia seemed unconcerned about my concern. So, when the dentist came in, after greeting him; I explained everything to him....expressing my disdain and he seemed to think that there was a "misunderstanding". In my opinion, there was NO misunderstanding! I was not granted access to accompany my son, and that was unacceptable and should never happen with a parent or whomever brings the child/children to the office! I am not sure why this happened, but I just wanted to share my experience & I pray that it never happens again to anyone else.

If you are looking for a pediatric dentist who makes your child feel comfortable and doesn't rush…read moreyou on and out this is the dentist for you! They are so patient and loving. I am never waiting long periods. I am literally in and out with minimal wait having two kiddos! You won't regret coming here!