The entire staff at Olive Chapel Family Dentistry is welcoming, provide excellent communication and…read morevery professional. They point out details of the treatment performed, ensure you understand and discuss 'next steps'. Would highly recommend Olive Chapel Family Dentistry for individuals and families.

Wow! This dentist office is great! I had a bad toothache last weekend and they got me in ASAP on…read moreMonday. They are very thorough and very gentle. They use top notch, modern equipment too. I ended up with a deep cleaning and all four wisdom teeth extracted across two visits and they were both on time and very attentive to my needs. They also called and checked on me after the first procedure. Everyone that I've met in the office has been awesome! Olive Chapel Family Dentistry comes highly recommended and is a model of how a dentist office should be run.

Great caring office and dentist!! Grateful to find. Dr K is very knowledgeable and patient with…read morechoice's available.

They are not transparent with the costs. Had to pay a $75 cancellation fee for actually showing up…read morebut not accepting the charges since their past insurance estimates ended up not being correct and got an unexpected bill. Billing is not transparent and very frustrating. They are very misleading do not go here unless you want surprise bills after treatment.

What a nightmare. The use poor X-ray equipment and can't detect cavities well. My child changed…read moredentists and has 11 cavities between visits. These are not all new and missed by this office I'm not only one. Similar Families that have switched offices have had similar findings. This place should be shut down

Very Disappointing Experience - Lack of Transparency and Poor Communication…read more I visited this clinic today for my second periodic evaluation, which should have been covered under the in-house insurance plan I purchased from them (which includes two free visits). However, I was shocked to be charged $262 today without any prior notice. They claimed that because I used a different insurance for a tooth removal at another visit, my in-house insurance was void. This was never communicated to me--neither when I used the other insurance nor at the start of today's visit. At no point did anyone inform me that I would be charged or that my plan was no longer valid. This lack of transparency and failure to communicate important information is unacceptable. Patients deserve to be clearly informed about their benefits and any potential charges before services are rendered. I feel misled and extremely disappointed with the way this was handled. I will not be returning and cannot recommend this practice to others.

I don't have a google account so am providing a review on Yelp. After much research online, I…read morefound Bass & Watson Family Dental--reading how many patients had such good experiences as described in their reviews. My primary concern was that the practice have pleasant and professional dentists and staff and that they be current on all dental-related technology. Having moved from Florida in April, I felt a little spoiled with the dentist I had seen for more than 15 years. I was not disappointed with my visit to Bass & Watson and feel like I have found the dental practice I hoped for. All front desk staff were friendly, professional, and helpful--greeting me with a smile and welcoming words. Allison brought me back to the treatment area--ensuring that I was fully informed about how the visit would proceed, the time it would take, describing everything she was doing, and making extra efforts to make me comfortable along the way. She is a gem. Upon meeting Dr. Watson, I was relieved because it was obvious he was detail oriented, professional, and experienced--and he also had a terrific chair-side manner. I'm no stranger to the dentist office after having a lot of work done on my teeth over the past 3 decades, so I know what feels right in a dental office environment and what doesn't. After this first visit, I'm totally glad that I chose this practice for my dental care. Thank you to all of the people at Bass & Watson who I met and interacted with today.

I have extreme anxiety visiting the dentist. When I moved to Raleigh a year ago, I began my search…read moreand Bass and Watson Family Dental stood out. The front desk team was extremely kind and knowledgeable. They were patient with me while I asked questions and recommended Dr. Bass based on my needs. When I went in for my consultation, Dr. Bass listened to all my concerns and answered any questions I had. He also provided me a treatment plan that worked best for my wallet. When I started the treatment plan, he allowed me to schedule when it was best for me, explained step by step expectations, allowed me to choose something to watch on the TV. He also provided me a neck pillow as I suffered from a car accident. He would take breaks as I needed and allowed me to hold onto a tool (suction tool) to allow my to use it when I needed and this helped me feel I was in control. The treatment was quick, painless, and my teeth look beautiful. This place is absolutely amazing. Everyone on staff is talented and kind. Dr. Bass put my mind and anxiety at ease. I LOVE going to the dentist now! Thank you Bass and Watson family !!!

I have been a patient of Dr. Chirnalli at Apex Smiles for several years. A couple of months ago, I…read morementioned that my teeth seemed dull in color and decided to undergo the teeth whitening treatment. Oh, my goodness! What a difference! Although I never considered my teeth yellow but only dull, the treatment has proven me wrong. The whiteness is nearly unbelievable and so satisfying. Whitening my teeth has improved my smile and my face! I find myself smiling so much more. Dr. Chirnalli is professional, kind and shows a remarkable dedication for excellent service to his patients. I count myself fortunate to be under his care. I thank Dr. Chirnalli and his team a thousand times over!

I am so grateful for my dentist Dr. Chrinalli is amazing. Not only did he take amazing care of me,…read morebut they really listened to what I wanted and somehow made it even better than I imagined. They were so patient and kind the entire time, with the absolute best bedside manner that instantly put me at ease. The difference they made has brought my confidence back in such a big way, and I honestly can't stop smiling. I'll forever be thankful for the care and heart they put into their work. Myla H

Dr. Solanski which is the new dentist working in this office is magnificent! she did work for…read moreRiccobene in Wakefield office but moved here to be closer to her home. I live an hour from the Apex/Cary area and I will continue to drive that hour to get here! They recently had a complete change in the front office which changes your complete experience!! They are now so friendly, professional, and truly care!! I even complimented on the office managers, Jennifer King, and she gave them to me. That should tell you a lot!! I can't express enough how professional and friendly Dr. Solanski and the complete staff are. If you are even thinking about looking for a new dentist, walk this way! You will never leave disappointed!

BEWARE!!! BEWARE !!!!! BEWARE !!!!!!…read more I have had 2 separate incidents with this office and it has cost me over $5000. I asked about a night guard for TMJ and they told me they could make it - a gal questioned the wires in the guard and the gal with her said the lab would figure it out. The guard came back with no wires and they didn't return the old guard. My insurance would only pay for 1 guard in a 12 month period. So it cost $4000 to get the correct guard made as the TMJ issues were returning and I had severe pain in my jaw. In December I had an exam and was told I needed 2 crowns. I told them I wanted to wait until January because I was changing insurance. THE DENTIST AND THE HYGENIST TOLD ME I SHOULD DO IT NOW - IN DECEMBER- BECAUSE THERE MIGHT BE A WAITING PERIOD WITH THE NEW INSURANCE. I went back December 30th and paid the balance in full. I went back for the final crowns in January. They billed my "old insurance" in January and the claim was denied. Now I am being billed over $1600. Angela, the office manager, told me that there are notes in the file that said to keep the "old insurance" until the crowns were delivered. THAT IS FALSE!!!! I was told to get everything done on the old insurance. But now it is my fault because I should have known that they would have to bill my insurance for the permanent crowns. But isn't it nice that they will settle with me if I pay $1000 instead of the $1600 that was not paid by insurance. THEY ARE DOING ME A BIG FAVOR BY TRYING TO REDUCE THE BILL. Interesting - if your office is not in error due to the false note in my file - why are you offering me a "DEAL". BEWARE BEWARE BEWARE This office does everything to get MONEY !!!!! I would give a -10 if the rating was available.

I had a great appointment at Prime Family Dental with Dr. Schtakleff. She is clearly very thorough…read moreand detailed in her work, and did a great job of explaining everything that was going on with my teeth. She took her time with me as opposed to other dentists who just pop in for five minutes at the end of your appointment. Her assistant Gabby, was also really friendly and polite and tried to make the x-rays as easy as possible. Lynn at the front desk went out of her way to get me on the schedule and call my insurance to see what would be covered and when since I am on a recently purchased insurance plan. I had a really questionable dentist back in CA and avoided going to the dentist for a while when I moved out here. I guess you can say Dr. Schtakleff has restored my faith in dentistry :P. She didn't pressure me into fancy dental gadgets/procedures but told me affordable ways to manage my teeth and stop any issues before they get worse. She even did my cleaning herself! Another major plus is that the entire practice was crystal clean! Everything from the bathrooms to the sanitized tools, to the fact that both Gabby and Dr. Schtakleff are decked out in surgical scrubs! You had me at "hygiene."

I would recommend strongly to not go to this dentist, Dr. Schtakleff. My sister and niece…read morerecommended her but they had only seen the hygienist which I really liked also. They had not seen the dentist for any work. I went in because my tooth was killing me. I could not tell which tooth was hurting me because I was in so much pain. They did $345 of X-rays and the dentist looked in my mouth, NEVER TOUCHED ANY OF MY TEETH TO FIGURE OUT WHICH TOOTH IT WAS, she looked only at the X-ray and said it's two of my teeth. Sent me to an oral surgeon to have them removed. Well, they were not the teeth hurting me but now I don't have two teeth. She then would not send a referral over for the actual tooth that was killing me. I went to a new dentist and they said yeah that tooth has to be removed that it can't be saved. So now three teeth gone instead of one. I should have had the choice to remove the two teeth that were not hurting me. The oral surgeon is a whole other story. I told him no one had touched my tooth and before I spent $1000 to have them remove is he sure those are the ones hurting me. Well, as we know he made a mistake too. Total failure on them. A dentist and an oral surgeon should actually touch your teeth before removing them and do a cold test or tap test or something. I don't understand how none of this was done. I was in so much pain I was relying on a dentist knowing what they were doing.

I just wanted to throw a shout out for these guys. The people are so incredibly friendly, they…read moredon't keep you waiting and they take care of you without trying to push needless products or procedures. I highly recommend this practice, as long as I can still get an appointment, lol.

I do not mind going to the Dentist. I have always had good teeth. I am one of the lucky ones I…read moreguess. I made an appointment with Dr. Mark for a cleaning. Before we got into the chair he took me to his office and asked me a few questions. We chatted for 15 to 20 minutes and then we went to the chair. He introduced me to a few ladies that would be assisting him. I have to say after being there for 45 minutes, he told me more about my teeth in 15 minutes than other Dentists did in 15 years. Painless procedure in cleaning my teeth. Yes, they all wonder about them. My teeth just do not decay. But back to the visit. Excellent in every way and I was surprised in new technology they have. Top shelf Dentist, I would not hesitate in recommending him to anyone. The staff is great and accommodating.

Incredible experience as a new patient, start to finish from the moment you walk in. They are a…read moreboutique practice who considers your every preference (what TV station, blankets, warm towels, etc). Lindsay and Dr. Schuette were extremely thorough, scanned my teeth with iTero to educate me on my needs, and explained everything so it was very easy to understand. Fantastic team top to bottom!

Great staff great service. Never a chore going to see Dr. Shuette and staff. Best dentist in Apex.read more

Amazingly friendly and professional staff from the receptionists to the dental assistants . Autumn,…read moremy dental hygienist and my new dentist ,Dr. Jones were both thorough , kind and efficient . Everyone in the office was smiling and personable at 7 am . The office is sparkling clean and I appreciate their full transparency related to costs. I recommend them to all of my friends

Visited Inspire Dental - Apex in August 2025. My family member does not speak English, so we had to…read moreaccompany them for communication. The initial exam was extremely brief, with no clear explanation, no X-rays shown, and no introductions -- we didn't know who was the dentist or assistant. During the deep cleaning, a hygienist/assistant administered anesthesia and did the entire procedure without the dentist present or supervising. The dentist only appeared afterward, did not introduce herself, and gave no post-procedure guidance. I had to ask basic questions about care and eating afterward. Later, we were told additional fillings were required, which were never mentioned during the visit. Billing seemed excessive. When we raised concerns, the dentist adamantly insisted everything was done correctly, dismissed our questions, and offered no apology or acknowledgment. The receptionist was also unprofessional and dismissive when asked about billing. The clinic later refused to continue care rather than address the issues. Overall, this experience demonstrated arrogance, lack of transparency, and disregard for patient communication and rights.