Today at Kazmer Dental Clinic, we finally experienced firsthand the abysmal service attitude and…read morequality of both the front desk staff and the manager. We arrived on time to check in at the front desk; however, due to a minor dispute regarding insurance coverage and payment installments, the receptionist consulted the manager and asked us to wait a few minutes. We ended up waiting a full half-hour before the manager finally appeared to speak with us. Throughout the entire interaction, she maintained a cold and frosty demeanor; none of the requests or questions we raised were properly addressed or clearly explained. Ultimately, she issued an ultimatum: since it was too late in the day, we would have to reschedule for a different time if we still wanted to proceed with the treatment. When we inquired with the hygienist, we were told the earliest available appointment was a month and a half away--at which point the manager coldly asked if we wished to accept that slot. This was particularly frustrating because we had visited the clinic just a week prior, had already undergone X-rays, and had even taken the prescribed pre-treatment antibiotics. Yet, due to this manager's stalling tactics, we were unable to receive our treatment today. Outraged by this turn of events, we decided to cancel all future dental appointments at this clinic. We are left wondering: was this a case of racial discrimination because of our Asian appearance? In any case, today at this dental clinic--Kazmer Periodontics & Implant Dentistry--we endured the worst experience and the most distressing ordeal imaginable!

high level quality and good services. i once had my tooth extracted in other dental and this here…read moreis much more better than before. i now also will introduce it to my friends and people around me...

- Dr. Raju is very thorough with the diagnosis. Unlike a few places, she spends enough time to…read more make sure the patient is comfortable and ensures they are heard. - She proposes all the possible options and explains in detail about the needed treatment. Doesnt push to get extra things unless justified. - front desk is helpful and quick to make/move appointments. - we are a family of three generations under her care and its been a very pleasant and confident experience.

I recently became a patient of this practice when I needed fillings done, I was under Dr. Dorian's…read morecare, but the practice was recently sold. At first, I was leery , but once I had my first consultation with Dr. Priya, I was excited to see that her knowledge of veneers and gum issues were extensive. We then sought out a treatment plan to get a crown done and porcelain veneers. Not only have I experienced great service. They were willing to work with me on prices and time, there was actually a time that I completely missed my appointment and they still did my procedure. Give them a try I know change is different for everyone, but I have not been disappointed yet. A sidenote for Tammy, who is the dental hygienist, she also does a really great job at making you feel comfortable and giving you instructions during the process

I am so grateful for my dentist Dr. Chrinalli is amazing. Not only did he take amazing care of me,…read morebut they really listened to what I wanted and somehow made it even better than I imagined. They were so patient and kind the entire time, with the absolute best bedside manner that instantly put me at ease. The difference they made has brought my confidence back in such a big way, and I honestly can't stop smiling. I'll forever be thankful for the care and heart they put into their work. Myla H

My family and I have been going to Apex Smiles for years and I would 100% recommend it to anyone…read morelooking for a good dentist in the triangle area. The whole staff from the front office to the dentistry team are amazing. Dr.Chirnalli has done several fillings for me and always does an excellent job. Allison, one of the dental hygienists is seriously amazing. Not only are they all friendly but they do awesome work.

Great caring office and dentist!! Grateful to find. Dr K is very knowledgeable and patient with…read morechoice's available.

This was our first time visiting Apex Dental and everyone was so awesome . Although my mom has…read moreinsurance in Raleigh we were so happy with the staff and especially the Dentist that we are planning on staying here one mile from our home ! What an outstanding first visit and so professional . We recently moved from California and Doctors reviews were why we picked them you won't be disappointed!! Thank you Nancy and Michelle RN

My entire family loves coming here, and my children especially adore Dr. Davis. She has provided…read moredental care for my son for years. After he joined the military, the dental professionals there reviewed his dental work and told him it was some of the best dentistry they had ever seen. Dr. Davis is caring, professional, and truly dedicated to her patients. The entire team makes every visit a positive experience. We are incredibly grateful for the excellent care our family has received and highly recommend this practice to anyone looking for outstanding dental care. A very happy patient and parent

I recently had a dental cleaning at this office, and the experience was excellent from start to…read morefinish. The staff was friendly, welcoming, and professional. They were thorough, gentle, and took the time to explain everything. The cleaning was comfortable, and I left feeling confident that my oral health was in great hands. They made the entire visit stress-free. I highly recommend this dental practice to anyone looking for quality dental care and exceptional customer service. I'll definitely be returning for my future cleanings and dental needs.

I have been coming here for over a year now. I had changed insurance type with my same carrier and…read morehad to make a switch. I am VERY happy that I ended up here at TGD Apex. For starters, it is my neighborhood. Then from the beginning of treatment, the staff here was awesome. Answered a lot of question I had at the beginning and set me up with an amazing dental specialist. I chose her because the first visit was excellent, butterfly treatment. I get my appointments on time but with her only. My teeth are sensitive and I've had a lot of previous treatments to maintain a nice smile. So yes, very picky when it comes to who drills into me. They take insurance and I belive they also offer payment plans through carecredit. Double check with them. There is plenty of parking, you can walk up the stairs or use the elevator. Great waiting area and there is water and I think coffee too. Give them a try!

Triangle family dentistry - Green level isn't great at communication. Months ago, I cancelled all…read moremy appointments due to a traumatic experience, and even though I called to cancel, and then last month I got a reminder and called them again to tell them I cancelled, today I got an email about a missed appointment. The traumatic experience that I had last year led me to find a new dentist since what was routine prior to that experience has caused me to now have severe anxiety anytime I go to the dentist. I had a dentist who clearly didn't have patience for anything going wrong, and now have to rebuild my ability to think of the dentist as routine. I went in for a crown procedure, there were technical difficulties with the computer, the hygenist put local anesthetic on the wrong tooth, I corrected them, and the put local anesthetic on the correct tooth. Then after putting in epinephrine, and starting drilling, I still wasn't numb enough, and the dentist told me that the amount she was giving me was what they give to someone for a full extraction. (side note, I found out that I have a genetic thing where my body needs more anesthetic). after the second dose, my mouth was finally numb enough, but my tongue wasn't cooperating. While having my tooth drilled, I had an adverse reaction to the epinephrine, and was fighting back a panic attack, and the dentist admonished that I needed to control my tongue. After all the drilling was done, they made a temporary crown because of the aforementioned technical difficulties, and then the dentist told me that it's normal to feel like you're being waterboarded in this situation and that if I ever needed work done on my back teeth again, I should just get them pulled. The next day, I called the dentist, and asked that the dentist with terrible bedside manner never work on me again, and to put the adverse reaction to epinephrine in my chart. I don't expect the dentist to be a fun time, but I also don't think that telling someone it's normal to feel like you're being waterboarded, and that they should get their teeth pulled next time is helpful. I think there are a few other interventions to be tried before that. Additionally, I talked to the dentist about getting a sleeping mouthguard, and I understood that we had ordered it. When I called back a month later, there was no order, and no record, so I was going to have to come in and get my mouth refitted for it. I ended just going online and ordering one at a different place because I no longer had confidence in their communication, or recording abilities. Worst dentist experience I've ever had, and the dentist has always just been routine for me. Almost a year later, I'm still highly anxious to go to the dentist, and the one I am going to, I drive 45 minutes just to have someone who is kind to me while I'm having work done. I wasn't planning on leaving a review. But since I got an email about missing an appointment I've called twice to cancel, here we are.