I had a great appointment at Prime Family Dental with Dr. Schtakleff. She is clearly very thorough…read moreand detailed in her work, and did a great job of explaining everything that was going on with my teeth. She took her time with me as opposed to other dentists who just pop in for five minutes at the end of your appointment. Her assistant Gabby, was also really friendly and polite and tried to make the x-rays as easy as possible. Lynn at the front desk went out of her way to get me on the schedule and call my insurance to see what would be covered and when since I am on a recently purchased insurance plan. I had a really questionable dentist back in CA and avoided going to the dentist for a while when I moved out here. I guess you can say Dr. Schtakleff has restored my faith in dentistry :P. She didn't pressure me into fancy dental gadgets/procedures but told me affordable ways to manage my teeth and stop any issues before they get worse. She even did my cleaning herself! Another major plus is that the entire practice was crystal clean! Everything from the bathrooms to the sanitized tools, to the fact that both Gabby and Dr. Schtakleff are decked out in surgical scrubs! You had me at "hygiene."

nicest staff and sweetest hygienists! I used to be terrified of the dentist due to horrible…read moreexperiences in the past but they make it less intimating and really help me take care of my teeth!!

I'm not aware of the negative experience that was mentioned, but as someone who is autistic, I've…read morehad nothing but wonderful experiences at Dr. Swart's office. The staff treats everyone like family, and they consistently go out of their way to accommodate individual needs and make patients feel comfortable. Before making a decision based solely on someone else's perspective, I encourage you to visit Dr. Swart and the team for yourself. In my experience, they are among the best dental offices around. Their compassion, professionalism, and commitment to patient care truly stand out. Highly recommended!

I am autistic and I'm seeking a dentist who recognizes the frustration tolerance challenges and…read moreexecutive function issues that often comes with that- I'm not seeking one who makes it so I need to contact 3 people to get my information in on the phone and if they bully me about just needing to get information in and trying to do it efficiently over the phone, I can only imagine how my dental appointments would've gone and how much they would've disrespected me about how often I brush or floss. I haven't even seen these people and already they were difficult and the receptionist gave me a lot of attitude and instead of saying "we understand and have a good day bye" she said "I agree" when I just said it isn't a good fit at this time. This lady has no business running an office . I usually try to refrain from leaving bad reviews but I have to let people know this happened so others don't experience this. I'm really sad . My therapist recommended them and I can't use them now. If I am spoken to like a 3 year old over the phone, I can only begin to imagine what my in person experience would've been. Not The place for autistic people as they interpret every tone of voice that is a lower tone to be someone upset with them and they make commands like they're training a dog with you.

I find the quality of care is outstanding. In finishing off my dental implant, Carmen did a…read morebeautiful job, taking care to match the color, even skillfully adjusting the color.

Dentist Mann likes to work multiple patients at the same time... an inexperienced dental assistant…read moreends up doing most of the work... Ashley wants to sell you insurance in case something goes wrong... I lost a tooth from redoing a filling ...I got the $2000 back but was did not get the $240 insurance back... Im still mad that I put up with assistant doing most of the work.. I spent over $10000 at Charles Ashley Mann..... I am considering submitting a complaint to the State Board of Dental Examiners.... I switched toDr Logan Eaker ant Carolinas Dentist.... He did all the work did a great job no assistant was in there doing work I'm kicking myself I did not make a change a lot sooner.

The women at the reception area are always so friendly! always greeted with a smile Robin is my…read moredental hygienist...he is wonderful...he makes me feel so relaxed. I feel so comfortable when he is cleaning my teeth. Going to the dentist in Charlotte growing up was not a good experience. so that's why I absolutely LOVE THIS PLACE! Paula Stapleton came in to look at my teeth. She is also so down to earth and so professional! I'm so lucky to have found this wonderful place !

I would give them a zero star if I could, I went to…read moreStapleton Dentistry, September and October 2024 for two bridges, they offered me the Zirconium material, I accept it. I had a major surgery coming up and I needed to have my dental issues clear before the surgery. A male Spanish speaking dentist worked on them, at the very same moment he installed the first bridge I told him that it didn't feel right, the owner of the place came and worked on it for a few minutes assuring me that after a few days it would feel fine, that I needed to get used to it. on the second bridge he installed a provisory one. I called a few days later and send many emails saying that the bridge he installed didn't feel right, that food was getting stuck and shape was not matching the rest of my molar structure, the color was way off compared to the rest of the teeth and I had a sensation when chewing. They ignore my messages for a long time. When they finally responded, they did so with the assumption that I was going there to pay for the one that I had the temporary tooth worked on. I told them that I needed the one that was given me issues fixed. They said in an email that I needed to pay for the temporary bridge over $5000 in order for them to fix what they did wrong. In January a few months after my surgery, I responded saying that I only wanted them to fix what they did wrong with my bridge, basically I wouldn't allow them to work on my mouth on the other bridge. They were only thinking on the money without any regard for my health, they were upset because I complained that the bridge they installed was a mess. And kept saying that it was me that I didn't like it. I told them that is not about like or not liking it, I complained because they did a terrible job with it, and to this date is causing lots of issues and discomfort. Then they send me a message saying that they didn't want me in their office again and saying that they will not send me to collection for a balance due on my account (I don't owe them anything, I paid a lot of money for the bridge they messed up). unless they also charge to answer emails. I am very upset and disappointed with Stapleton Dentistry of Cary. They treated me very badly, unprofessionally and without any compassion even though I explained to them that I was going to have a major surgery. to this date I am still struggling and suffering with the messed they did on my mouth, trying to save up to go see a professional dentist. Beware!!! Beware!!! Beware!!! (I know they will comment saying that they are sorry for the way I feel, but didn't do anything to correct the issue, and won't do anything after the review)

Dr Melcher and his team are the best! They did my mother's dentures and I went in for a routine…read morecleaning after going to another office where I had a disturbingly hair raising experience (@ Village Dental). I was greeted by name and Alisha (the receptionist) even asked about my mother which I thought was very sweet. My hygienist Elizabeth was fantastic! I would let her clean my teeth everyday! I have also seen Dr Rodriguez once for an emergency visit and she is just a doll. An absolute wonderful experience all around. Thank you guys from the bottom of my heart for all you do!

I can't say enough great things about Dr Melcher. I've been going to him for 13 years when I…read morestarted my journey into implants. With the implants done, and problem free, he is now my general dentist. Crowns are done in just one visit and they always fit perfectly. He is very gentle and caring, and explains different options that may be available to you. I don't ever plan on leaving Dr Melcher.

My daughter had her first dentist visit today and she so enjoyed it! The front staff was so…read morewelcoming and friendly. Amber, the Dental Hygienist was friendly and just lovely. She explained to our daughter the procedures that was going to be performed on her with a calm demeanor and gentle reassurance. Dr. Prusik was optimistic and pretty spiffy like the rest of his staff! Our daughter is looking forward to coming back in 6 months!!!

The entire staff at Olive Chapel Family Dentistry is welcoming, provide excellent communication and…read morevery professional. They point out details of the treatment performed, ensure you understand and discuss 'next steps'. Would highly recommend Olive Chapel Family Dentistry for individuals and families.

Thanks to Cary Lee for letting me make a last minute appt. I needed an endodontist evaluation…read morebefore I went with a crown, root canal or extraction! I got in the next time the endodontist was in and after the exam I got the necessary info I needed to proceed with my crown "journey". The staff was helpful and friendly. Thanks for everything - Even though I got a crown 2 weeks later; your referral helped a bunch

This review is solely intended for the front desk staff and not the practicing dentists themselves…read more I called and said "hi, I need to schedule a new patient cleaning appointment" and the lady then says, okay uh when is your appointment. - strike one. I said I have Cigna ppo insurance. "Okay what is your insurance." - strike 2. I don't give 3 strikes. How absolutely awful and distracted can you possibly be to not listen to anything a person is saying to you? For you to keep asking questions I already answered. I work in healthcare, literally as patient access. I know how intense the environments are but come on for Pete's sake. Awful customer service and no, I did not schedule an appointment.

I have always had great dental work and great interactions with all the staff at Implant and…read moreGeneral Dentistry over many years. I don't know everyone but everyone is always smiling. Shout outs to Dr Casebier, Rose, Samantha and Paula. Not only are you awesome at your jobs ya'll are just cool positive people. Thanks!

I believe their names were Dr. Casebier and Dr. Shen. They did my dad's extractions some months ago…read moreand his mouth has still be in pain. He's had extractions done before but this whole process seemed a bit careless and rushed. Very disappointing experience