Now called NorCal Dental Spa since Dr Santamaria retired. The new Dr is so nice and patient. I…read morereally like her and her Staff. Good people! You're still in good hands here.

Dr. Santamaria is wonderful! He's gentle, patient and tells you what he's doing at each step which…read moreprovides a relaxed, stress free experience. The dental hygienists are also gentle and knowledgeable. Dr. Santamaria and his staff are always welcoming with warm, friendly smiles. I highly recommend him!!

I have not been to the dentist since I was 14, I'm 26 now and have just been putting the dentist…read moreoff all of my adult life due to being scared. My coworker suggested Thomas family dentistry to me and I have no bad comments. Lorie made me feel so safe and confident, and most importantly made me feel ready for my next appointment. Thank you Lorie, and Dr. Thomas.

Extremely nice staff. Wonderful dentist. Highly recommend them. My whole family will be their…read moreclients

A very caring office and Dr. Ackerman is so gentle and walks you through the procedures as he goes…read more I had a list of things and he was able to complete my list. The whole office experience was wonderful and the care is a A+. I big shout out to Val and the staff. If you have anxiety this is the place to come. Dr. Ackerman is amazing.

Look no further for the BEST dental care. Dr. Ackerman always provides a professional,…read morecomprehensive, comfortable and friendly experience. The office environment and staff are very welcoming, knowledgeable and efficient. It is a great team!

I am sad that we switched insurance and can't come here anymore. Just when I finally found an…read moreoffice that doesn't try to upsell you on stuff, have friendly staff and are good with kids! Will come back if my insurance ever changes again.

Empire Parkway Dental is by far my most favorite dentist. I've had my checkups with them and had…read morethem put a bridge in. Dr. Koett, Patrice, and their staff are always personable in person and over the phone. Patrice is such a pleasure to work with and I've got nothing but love for this place. I usually loathe going to the dentist because of all the drilling and uncomfortable scraping that goes with a check up. But Dr. Koett and his staff are very delicate and constantly check on my pain level during my checkups and treatments. I had an emergency in the late evening regarding my temporary tooth and left a message on their voicemail. Patrice contacted me first thing in the morning to check on me and got me in that morning. Honestly, they are godsend and I will not go anywhere else. So do yourself a favor and give them your business, you won't regret it.

LOVE Dr. Price, I literally refuse to go to another dentist/office. I also love the girls at the…read morefront. Always super helpful.

total incompetence as the dilapidated building they call their office. I would be very wary of…read morethese so-called dental practitioners....insulting and rude

5 star + every time!!! I've been coming to Dr. Barakt's…read moreoffice for years. I'm claustrophobic and I have a huge phobia to dentists but I was referred here by a coworker years ago and have been extremely happy ever since . He has always been very gentle with my teeth and considerate of my fears. He always keeps me informed about any treatments I need and the priority level of each treatment and He never try's to "upsell" for any treatments that I don't need. I've also been treated by his son Andre in the same office who also shows as much care. The front desk staff are all very polite and knowledgeable about the different insurances and timelines and are always very prompt in getting ahold of my insurance to let me know about my coverages and what's to be expected as far as payments and plans. I've always recommended/referred my friends,family and even new people I meet to come to Dr. Barakat's office for any dental need.

Wisdom Tooth Removal experience? 10/10…read more I'm a scairdy cat. I know...everyone gets nervous. But I'm next level ridiculous. The front office staff, dental assistants, and Dr. Andre Barakat, were all so sweet, and gentle. They have brand new equipment, and relaxing scenes playing on a TV. Dr. Andre patiently talked me through everything. His demeanor is very calming and he got the offending tooth out in about 30 minutes, with no pain. (He numbs your gums first, so you never even feel the Novocain shot.) The pre-procedure panic, was replaced with relief and gratitude for their patience and kindness, and I couldn't stop myself from asking the dental assistant if I could give her a hug. She said yes, but in addition to being a big baby, I'm also a spazz, and I tripped over a little trash can next to the chair. So between that, and the lingering high emotions from being scared, I don't know if I ever did hug her. LOL. (I would have run around the office hugging everyone, but I had embarrassed myself enough for one day, and promptly went home.) As soon as I got home, I took OTC pain meds, figuring I better get ahead of things before the Novocain wore off. I went to bed, woke up the next morning and didn't need any pain relievers at all. If you're scared, and putting off a dental procedure, just call their office and make an appointment. They will take great care of you!

As I am reading through these other reviews, it makes me wonder if there isn't some type of bad…read morereview sabotage going on. I have heard that happens so hopefully my honest review can help others fairly evaluate this business. Since my last review in 2022, I have gotten 4 implants at Pebble Beach Dental. All the work to achieve this was completed by Dr. Erickson. I am a private pay customer, and I have appreciated the payment option provided by Pebble Beach Dental. I just returned home from my bi-annual cleaning, and my oral health is good and stable. I have had bridges removed as the anchor teeth failed and after a time of healing two implants on either side of mouth have been placed. The ability to eat and chew without pain has vastly improved my quality of life. I am really surprised by the negative statement made about the office manager, Stephanie. We have met and spoken both casually and around business over the last 4 years and never have I experienced anything remotely as is being said in these reviews. She is neither petty, dismissive or unprofessional to me nor have I seen her be that with other patients. One would think that if that were her behavior, I would have experienced it as well in this length of time. Something I believe strongly is that no one can make me feel anything. Depending on my perspective and my own state of mind is how I will receive and reaction to any given situation. Please do not these negative reviews prevent you from seeking care at this business as it is at the top of the scale in terms of ability, character, and quality.

While I appreciate the clinical care provided by the dental staff, my experience with the office…read moremanager Stephanie, has been very disappointing. After reading other reviews, I realize I am not alone in these concerns. When I raised questions regarding my treatment and scheduling, I felt that my concerns were dismissed rather than addressed. The office manager's communication felt very mean and unprofessional; rather than listening to the patient's perspective, she seemed more focused on defending the practice and the lack of time for appointments. I was provided with inconsistent information, which left me feeling frustrated and misled. Instead of working toward a collaborative solution, I felt pressured and unheard. Patients deserve to be treated with respect, honesty, and empathy. I truly hope the office takes this feedback seriously and prioritizes improving its patient communication and customer service.

I searched high and low for a new dentist in the area, as my old dentist retired and I have a new…read moreinsurance. I called probably about 15 different dental offices and only two answered the phone. I'm so glad they answered the phone here because it was a very great experience. The receptionist that answered the phone was very kind and patient and just overall had a very sweet calm tone. Very pleasant to speak with someone that wasn't going to try and rush me off the phone. I was able to get in by the end of the week and I called on a Tuesday, I was in that Thursday afternoon. Angela was super sweet in trying to help me with the insurance stuff (I read my insurance stuff wrong and she wasn't mad at me lol) and she was very pleasant to work with. So I get there and the office is very clean and the staff is awesome, everyone is super cool and very kind. I tend to be a chatterbox if I'm comfortable somewhere so they chatted with me :) I was asked my preferred name which is great, cause I do not like my first name, I prefer my nickname better cause it's just easier for everyone all the way around :) X-rays were easy and the girl helping me (sorry I forgot your name!) was awesome, she was super mellow and just made the entire experience great :) the dentist is a very nice man and told me what I needed to work on and when to come back. No nonsense, I needed to work on X Y and Z, and then I had my teeth polished by another awesome staff member and I was finished. She was very mellow and chill too. Loved it! Really really happy I found this dentist office, with my insurance it's affordable to get everything done that I need to get done for my oral health and I'm actually excited about going back just because everyone is mellow and chill and easy to get along with and the dentist is super nice. I'm going to find out if they accept my fiancé's dental insurance so he can go here for his dental health. I highly recommend this dentist and his office. Very pleasant to work with and very clean, I will not be going anywhere else for my dental health. I'm going to try and refer everyone I can here :) There is an offer to get a Starbucks gift card, however my experience here WAS great and I feel anyone shopping for a new dentist should know about how great of an experience I had here.

I do not recommend Dr. Igor Babenkov or this dental office for Invisalign or orthodontic treatment…read more My treatment lasted over a year and a half, but my teeth were only molded once, many trays were lost, and my teeth are still crooked in the back of my front teeth. They may look straight from the front but the inner alignment is off because there wasn't enough room in my jaw. The treatment felt rushed and like shortcuts were taken, which caused my bite to be misaligned and led to TMJ issues. When I asked for corrections, they tried to charge me extra for procedures that should have been included in the treatment. Communication and billing were also problematic. Yelena at the front desk, who has worked there for many years, seems to manipulate paperwork or bills to charge patients who question treatment or express dissatisfaction. She works very closely with Dr. Babenkov, and if he shows even slight frustration, she will try to find a way to bill you. In their communications, they make sure to squeeze every penny, even if they initially offer you a "good deal" to lock you into Invisalign treatment. Don't fall for their manipulation it's grimy and scandalous. Dr. Babenkov often mentions his training in Germany and expertise, but the treatment felt rushed and careless, without proper planning. As a result, I now have TMJ related discomfort, a misaligned bite, and forehead wrinkles from jaw tension all caused by their poor treatment. Even three years after my treatment and wearing retainers I still experience jaw and forehead pain because of TMJ issues that weren't addressed properly. Honestly, to make up for this, they'd need to pay me a year's worth of Starbucks gift cards (an inside joke because the office used to give them to patients for reviews) and a years of Botox for the wrinkles caused by their treatment. Overall, I do not feel this office handles orthodontic care responsibly. My treatment caused lasting problems, discomfort, and unexpected costs. If you don't want permanent jaw pain, to have to see an oral surgeon like me, or TMJ issues, do not go here. I cannot recommend this office. I would never go back. *** When I asked the doctor to fix the crooked teeth, he moved my teeth without explaining the risks, precautions, or even asking for my consent. Afterwards, the office tried to charge me $78, claiming it was for a "filling," which clearly was not the case and Yelena proceeded to tell me "I received treatment after my Invisalign treatment timeline was over" LIKE WHAT the only reason I had that appointment was to tell the Dr. my teeth were still misaligned! The only reason I went to this office in the first place was because someone highly recommended it and made it sound better than it actually was. I honestly didn't even want to go here, and now I regret that decision.*** ALL I CAN SAY NOW IS DONT DO IT.