Dr. Louie&#x27;s Auto Glass

They replaced my windshield, but were unable to do the calibration which was frustrating because I…read morewent through my insurance. So when I took it to the dealership, they couldn't calibrate it either because they said that they put my Windsheild on incorrectly!

I asked them to fix a crack in my windshield and they did it in less than 10 minutes. The price was…read moreonly $80 dollars! Great job I didn't see a crack after the repair!

Patsco Windshield Repair

1.0

BE AWARE; I WOULD NEVER GO HERE AGAIN! They attempted to repair a small crack in our windshield,…read morehowever they ended up cracking the ENTIRE windshield. Although they did not charge for their service they said there was nothing they could do to assist or help pay for a whole new windshield.

Virlar Automotive Group

1.1

(28 reviews)

Do not even attempt to go to this shop. They have poor customer service. They supposedly order…read moreparts yet don't arrive. They schedule appointments but aren't prepared to install the part(s). I wish I would have seen the reviews in advance. One star is being generous considering they waste your time and are rude to customers.

Never go to Virlar !!!!!!! They sell defective parts which you can not return for any reason even…read moreif it is their fault !!!! I bought some headlights which were defective even though they were brand new according to Virlar. As a result, I lost close to six hundred dollars to the defective new headlights Virlar sold me. The owners and the employees are the worst when it comes to customer service.VIRLAR IS A VERY BAD CUSTOMER SERVICE BUSINESS 1111111

Cruz Auto Glass Center

4.0

always fast and inexpensive replacement, when compared to other…read more Owner is present, and ready to help. Same day fix in most cases.

I highly recommend this business, they are very professional and the service is amazing!read more

Kustom Kar Wash

I bought my first car and was recommended to take it to Kustom Kar wash. I was told their service…read moreis excellent and that I would not be disappointed. Upon arriving, the clerk that was there was sooo rude. I got there around 5:15 since the website says it's closes at 7. When I got there the man said "really? You're really gonna bring your car when we're about to close" I was caught off guard and responded "oh I'm sorry I thought you all closed at 7". He rudely responded with a no. It's so sad how one worker can ruin the experience for a customer. I am sad that I wasn't even able to experience the service since I was so upset with how I was spoken to.

Went to shop to have my windows re-tinted. Had bought product, years back, with a lifetime…read moreguarantee. The clerk, Gaspar, immediately told me that they would not honor the written agreement without the owner's (Mr Gonzalez) authorization. Clerk took my name, number & said he'd tell Gonzalez to contact me. Followed up for two days. Gonzalez completely ignored me. Do not do business with these people. They employ horrendous business practices. They do not stand by their commitment. Take your business & money to reliable individuals.

Toños Auto Glass

Great quality , awesome customer service and best prices. I really appreciate your help Toño. You…read moreguys are the best in town

From the owner: We offer the best prices and services in town with over 40 years of experience. Give us a call…read moreToday for a free estimate we offer free mobile service.

Martinez Brothers Complete Automotive

2.0

Great place with a low-cost windshield replacement. Highly recommend this shop in Laredo TXread more

My van was in the shop for almost a month I was patient they would tell almost ready they never…read moretouched mi vehicle they lack personal and the worse part they lie In you're face

Beto's Windshield Mobile Service

1.0

Sun Control Systems

Amazing place, fast service, and great prices. Took both vehicles and no issues months later.read more

From the owner: Since 1989, Sun Control Systems has served the citizens of Laredo, TX by providing premiere…read moreautomotive and residential services as it pertains to the vehicular (and residential) installation of window tint, alarm and/or security systems, and safety (or strobe) lighting.

Grease Monkey

3.1

(25 reviews)

I've been taking my vehicle to the Grease Monkey on International and Loop 20 for years, and I've…read morenever felt as disappointed or upset as I do now. I went in for a simple oil change, and as usual, they asked if I wanted to replace the air filter and cabin filter. Nothing out of the ordinary--until I left. When I opened my glove box to put away my receipt, I was shocked. It looked like someone had been rummaging through it, as if they were searching for money or something to take. I have photos showing exactly how I found it. I called immediately, and the employee told me, "Well ma'am, sometimes they need to open your glove box to get to the cabin filter." I explained that this isn't the first time they've checked my filters, and never--not once--has my glove box been left in that condition. I felt completely violated. Thankfully, I didn't have anything valuable in there, but this experience has made me lose trust. From now on, I'll make sure to remove anything important before taking my car in for service. Just a warning to others--be cautious. I'm extremely upset.

Tint was scratched after getting a basic interior cleaning…read more If you care about keeping your car nice and clean as my husband (with a bit of the tism) does, stay away from this place. We took a trip to Laredo and he immediately wanted to wash the road bugs/dirt off our vehicle. He went in to get an oil change for his truck that comes with a car wash, which he upgraded to a basic interior cleaning. He's pretty particular about keeping his car clean and immediately noticed as he was leaving that the tint on his windows was scratched. Trust that he keeps tabs on exactly what his truck looks like, so this was 100% done here. To be fair, I encouraged him to complain and he said there would be no way to prove it was done there as he didn't have before/after pics, so im not sure what actions would have been taken to correct the damage. So he took the L, but i figured I'd warn others who like to keep their things nice that you might end up having to pay for a new tint job.

Perez Tire Center

Best and most affordable place to replace brakes and get front end alignment. Same day service…read more Drop off in the morning and usually ready for pick up by 2 pm, depending on how many cars were in front that day. Never needed, but they give 6 to 1 year warranty. That doesn't even happen at the dealership!

From the owner: Alignment Specialist Complete Brakes…read moreA/C Technician

Shiloh Automotive Service

3.1

(7 reviews)

Unethical to say the least. They gave me a quote when they thought I was going to pay in my own for…read morethe repairs. As son as they found out I was going to get a check from the insurance issued out to them, they said that the quote was not guaranteed because they know that the insurance can pay for more damages and they would have to disassemble the door to look for internal damages of the door DENT. Seriously! That's one of the reasons insurance prices are so high...because of these people.

This place SUX!!! Just like any other typical Laredo body shop. Service is TERRIBLE!!!read more

A &S Electric Service

3.7

(3 reviews)

Excellent experience. Best place to go if your alternator goes out. They were able to fix our…read moreToyota Sequoia by the next day. It was a big savings and way faster than the dealership!

Jerry's Truck & Auto Service referred me to A&S Electric. I was having issues with my 2020 GMC…read moreSierra. Took to local GMC dealer (Powell Watson) and after a week - they did nothing. Took to local Chevrolet dealer (Sames). After 1.5 weeks they did nothing, lied and sabotaged my vehicle. Beto at A&S explained what the problem was and options I should consider. My truck will be back to perfect working condition thanks to A&S.

Dr Benz Import Auto Service

3.7

(3 reviews)

We were driving from Austin to the Valley on a Sunday and hit something on the road Which punctured…read moreour gas tank. The owner met us in his shop and in a few days they replaced my gas tank. We don't find service like this in the Austin area. They are very fast, honest and extremely reasonable with pricing. I will definitely go again for services.

Run!!!All tune and lube i recommend only for BMW.I highly don't recommend this place for only…read morebmw.All tune and lube will even call me to see if my car is good.

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9 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Louie C.

8 years ago

Auto Glass has gotten so complicated. The staff at Dr. Louie's asked me several questions about my cars windshield options. My car had several options to it such as rain sensor , lane departure, heads up display and remote start . At first being asked all theses questions seemed endless. That same day they were able to find the correct windshield for my car and install it . The installers were professional and yes every option on my windshield worked afterwards. read more

John L.

7 years ago

They were highly recommended by my auto dealership service representative . They replaced my 2017 Cadillac Escalade windshield that had a lot of features on it . The technicians were professional and courteous . Cool looking ambulance working van ! read more

Carolina G.

7 years ago

great business! excellent work too. my windshield was left well as promised. staff worked well with managing a perfect time for me to meet with the gentlemen. they were also helpful and honest, looking forward to working with them again soon. read more

Veronica L.

6 years ago

Excellent service! I had my windshield replaced for my Mazda CX7 and techs did a great job. They cleaned all pieces of glass that had fallen on the carpet. I would highly recommend Dr. Louie's to all my family and friends. read more

Alejandro P.

6 months ago

Amazing service ,super quick and smooth. The technician fixed my problem in less than 30 minutes, and everything was perfect. I 100% recommend these guys! read more

Lidzy J.

6 months ago

They were very quick and efficient!! Super helpful throughout the entire process. I'll definitely return next time I need a windshield repair :) read more

Sofia M.

4 months ago

Excellent customer service, everyone was so kind. They delivered great quality work!! 100% would recommend!

Ricky C.

6 months ago

Years of experience, quality of work and customer service having mobile service come to you it's a plus

Yasenia A.

9 years ago

Awesome job!!! Right on time!!! Great customer service!!!

Dr. Louie's Auto Glass - autoglass - Updated August 2026

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I highly recommend this business, they are very professional and the service is amazing!read more

Stop'N Go Auto Industries

I asked them to fix a crack in my windshield and they did it in less than 10 minutes. The price was…read moreonly $80 dollars! Great job I didn't see a crack after the repair!

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Great & fast service, very professional & reasonable prices...I highly recommend GV Cantu Auto…read moreGlass. Awesome job.

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Excellent service and good price with the convenience that they went to my workplace.read more

Toños Auto Glass

Great quality , awesome customer service and best prices. I really appreciate your help Toño. You…read moreguys are the best in town

J R Martinez Auto South

(2 reviews)

very good with their service, great pricing, serviced alignment. Second time i bring my vehicles…read morehere, they do a good job in what they do, very much recommend.

Took my pickup here for a replacement transmission. The first issue was it took them 2 weeks to…read morestart working on it sitting in the parking lot. Once they finally put the new unit in it was faulty and wouldn't shift from 1st to 2nd gear. After 2 more tries they finally got it to work correctly... Until today. I'm now sitting on the side of the highway at the closest shop I could find. where they informed me the 6 bolts holding the transmission to the transfer case were finger tight. Which the technician said is the fault of the shop that installed it. After calling JR Martinez and politely asking if they would be willing to do anything I got a very short fused woman on the phone. So all this to say, not olny are the mechanics bad, and the parts faulty, but the customer service also sucks! I will not be returning to JR Martinez South!

Pete Lozano Garage & Body Shop

Fast service and excellent quality of work! My Mercedes looks brand new and Pete was very helpful…read morethroughout the process! highly recommended!

This place is a SCAM! the Owner Pete Lozano does not deliver what he promises. The insurance paid…read morehim more than $26,000 dlls and he already has the truck for 3 months without repairing it. I have tried to talk to him to give us back the truck to take it to another workshop and he does not agree promising truck will be ready soon. I still waiting for an answer, I'll probably need to take him to court to solve this situation, don't ever going to this place, you will lost your money, time and a lot of headaches very unprofessional!!!

Eclipse Window Tinting