This was the best experience I've ever had at a primary care physician's office. I'm a new patient…read moreat DMHC Medical Pavilion. I chose Dr. Toni Muzzonigro as my PCP and drove from Philadelphia, because I've had a terrible time finding PCPs in my area I trust and who even seem to care. The front desk staff was so helpful when I called for the first time, with brand-new health insurance and a lack of understanding of how it worked. They scheduled me within a week and a half of calling (I had nothing urgent). They were considerate and professional upon my arrival today. One helped me over the phone to find the place when I'd made a wrong turn (I'm not from the area). My wait-time to be called back to the exam room was about a minute. I met a medical assistant named Dana (I hope I'm spelling her name correctly) who was warm, put me at ease, and repeatedly asked if I had any questions and assured me I could contact her or the doctor at any time after my visit. I waited then for Dr. Muzzonigro for about a minute. She was warm and had incredible bedside manner. She did not rush me or chide me for all of my natural approaches to healthcare as most of my former doctors have. She'd say "Sweet" when I told her herbal or alternative remedies I'd tried. She admitted they're not her specialty but, unlike every other PCP I've had, did not frown on them or shame me for using them. Frankly I was shocked. And she really listened! She did not rush me. When I told her about my weight concerns, she told me I was beautiful and looked great. She spoke of society brainwashing women about what our bodies should look like--all of which I know, but it felt wonderful hearing it from her. She explained why perhaps one medication might be better for me than another. She asked a lot of questions. She ordered blood work to check for vitamin deficiencies (how many PCPs do that?). Dana drew my blood. She was perfect at it. I felt a pinch and nothing more, and there is no bruise or marks other than a tiny red dot. I think this was the first time I left my PCP's office with a skip in my step and feeling happier than when I'd gone in. I'm thrilled I've found this place. We need more doctors like Dr. Muzzonigro and more medical staff like Dana and the receptionists and front desk staff at DHMC Health Pavilion.

Been using this health pavilion for 7 years first three years were fine doctors were on point staff…read morewas on point. In the last 4 years it's going downhill some of the staff are on point but the reception is mostly are not trying to get anything done is nearly impossible due to the fact that they're either untrained or unwilling to provide the services in which are insurance companies pay for. Incredibly ignorant on the phone very short with people I speak not only for myself but two others that I know that are having major problems with this practice. Getting medication on time near impossible for about 1/3 of the time it's taking me 11 days to get a heart medication refilled from them from their practice that doesn't seem reasonable. You will almost never get a call back 7 years I've gotten probably three callbacks and I probably left 20 messages. I am currently looking for another doctor practice to go to due to the lack of respect that I feel coming out of this practice and that's mostly on the front door staff receptionist

I have been a patient for many years and am thankful for the excellent care and dedication to…read morekeeping my wife and myself healthy through check-ups, age related screenings and helping us through serious illnesses. I think of the Doctors and staff as friendly and professional and essential to our quality of life and longevity. When I talk with people about my family doctor I have nothing but gratitude and praise for them and hope this practice will be with us for many more years.

They NEVER answer the phone no matter what time you call!!! This is extremely frustrating. I was…read moreon hold for 74 minutes until I finally hung up. Laughing at the receptionist desk, loud, I don't think they hear the phone. Stay away from this place!!!

Dr Ott has been my primary doctor for almost 4 years. I highly recommend her.read more

Dr. Anita Ott is a great doctor, she always is concerned about your health, tells you what steps…read moreyou need to do and so forth. Always polite to you. She had an MA that was THE BEST when she was in Drexel Hill office, sad that she couldn't follow her to Havertown office, but everyone at Havertown is nice thus far

Dr. Scheier is the best! I have been a patient for years . Now my parents and all my children see…read moreher. She is Knowledgeable , thorough, kind and responsive! The office staff is wonderful and professional!! Highly recommend if you need a family doctor.

At the risk of sounding like a twin, my feelings towards this clinic are precisely as "Lisa L"…read morereview below. I have similar clinical issues as "Lisa L" and see Dr. Scheier as my Primary Care Physician. It's a superb facility, run by professional women at every level, and it delivers excellent, efficient and compassionate care. There is no feeling of rush with Dr. Scheie. And, the lab work and imaging is always no-wait, in and out. While the parent company, CK, has issues, this clinic is like an "accidental gem."

The staff and physicians are rude and will straight out lie when trying to get medical care. The…read morephysician that I dealt with had the bedside manner of a flea. I am using the past tense as I am actively looking for better more responsive medical care. Be careful cuz they have your life in their hands.

Terrible doctor. Talked down to me and inferred that I was unintelligent for not understanding what…read moreshe was saying. Gave me no real answers and was incredibly unprofessional. All this for a simple sick visit. Do not see this person, better to use Dr. google.

One of the rudest and most unprofessional doctors I've come across (and I worked in the medical…read morefield). I brought my grandmother to an appointment with her and she spent the entire appointment yelling at her and acting like the appointment was just a waste of her time. I and I don't mean she was just disinterested or not friendly, but she was actively hostile. It was a few years back, and I am still shocked that a person can work in any profession with a personality like that. And it was not just one time, my mother brought her to two appointments so we switched her doctor and I wish we had done it sooner.

Best doctor I ever went too.12 years ago I thought just another doctor after seven back surgeries,I…read morewas in bad shape thanks too Dr.Davis I am alive.Other doctors just want to write you a RX.and be done with you not here they care they want you to be the best you can be.Staff #1.If your looking for a well educated doctor and want too get better make an appointment .

I just want to reach out and thank John Capista for all the time and effort he and his staff put…read moreinto my SSD case. The process was very confusing for me but he was outstanding in cutting through all the ins and outs. I would no way have won this case without him. Thank you again.

I have been going to Dr. Frank for 41 years. He is a very good doctor who listens and cares about…read morethe patient. He is a very reasonable man who truly epitomizes the Hippocratic oath.