The thing about ANY BUSINESS, there needs to be a level of trust. I made an appointment here. I got a call the day before confirming my appointment . I show up the day of my appointment , they take my ID and Medical Insurance card. The women comes out a moment later telling me they don't except my insurance and have been leaving messages. THIS IS NOT TRUE. Why would they ask for my ID if they ALREADY KNEW they wouldn't take me. I checked my phone voice messages. There was NO VOICE MESSAGE. I won't do business with folks I can't trust I cannot recommend. read more

The other doctors I saw about the hemorrhoids I was experiencing said they were too advanced and too large. They would have to be surgically removed. Understanding how painful this surgery would be, I reached out to Dr Trivedi for one final opinion. He said he could take care of them with ligation, and he did! It took four visits and done! I feel so much better! And Dr Trivedi is very nice, empathetic and skilled. I'm so happy that I did not have to have the surgery! Thanks Doc! read more

As with many others, my complaint is with their billing which is in India. They double billed for a colonoscopy -- two colonoscopies in one day? I don't think so. It is impossible to reach their billing office in India at 866-978-6912. They will leave a message from India two days later and will never, ever answer their phone. I've been attempting to fix this since July 2025 (it is now the end of October 2025) One of Travedi's office staff, Helen, is attempting to email them (twice now) with no fix in sight. Gotta say -- we'll never go to Travedi's office again. read more

Overall, I have no problem with Dr. Trivedi himself. He has performed multiple procedures on me without issue. The issue I have is with his staff. Why? I am scheduled for a procedure and required medication. I asked for the medication to be sent to my local CVS, but they sent it to Costco instead. Costco contacted me and said the cost would be $60. I asked why I had met all my deductibles. All they could tell me was I had a co-pay. I called insurance and 1/2 hour later found out the medication prescribed required a pre-authorization. Dr. Trivedi's staff did not inform me of such. Called Dr. Trivedi's staff; they said OK, sent my prescription to an online pharmacy I had never heard of, and said they would route the request through insurance for pre-auth. Three days later, nothing. I called the pharmacy, and they informed me that they have been trying for multiple days to get my clinical notes from Dr. Trivedi's office but have not received anything. I called and was told the office manager who responds to such requests has been out for multiple days. Really - no backup available The next day, I talked to the Office Manager, and she said, "Oh, she sent it--yeah, right--but she would send it again." Lo and behold, the pharmacy got it, but it was Friday. On Monday, with my procedure on Thursday, I called my insurance, and they said pre-auth was denied as an alternative medicine was not available. It is now Monday, and I called Dr. Trivedi's office first thing in the morning to ask that the alternate medication be sent to my local CVS. The staff even confirmed which CVS to send to. In the early afternoon, I had not heard from CVS, so I called them. They said they had not received the prescription. I called Dr. Trivedi's office again and laid into them for all this mess-up. His office staff doesn't seem to care about taking the time to follow even their own directions. I will talk with Dr. Trivedi on the day of my medical procedure, but I am very much looking to move to another provider, potentially. I have spent about 1.5 to 2 hours dealing with this when I should not have had to in the first place. read more

Dr.Trivedi and staff are great. Answered every question returned every call if needed. Dr. Trivedi is very caring and has great bedside manner. I would highly recommend them. read more

I was experiencing horrible stomach pain- thinking the worse of course. Thought I had the worst stomach case because I had pulsing pain and sometimes I was starting to get full so quickly. Dr. Trivedi has two office locations, one in Simi Valley another one in Thousand Oaks. I had 2 office visits and then I was suggested to get a endoscopy procedure in their office in Thousand Oaks CA. I was nervous at first- but everything went so smoothly. The nurses were so nice and caring exactly what you need in that moment moment. The procedure was so fast and I was so happy with how everything went and treated I already recommended someone else who also received an endoscopy and I recommend all of you reading this review! read more

Dr Trivedi is one of the best physicians I have been to. He really knows his specialties. The report on my procedure was extremely detailed and I can tell he took his time. Kinda weird topic to discuss your colonoscopy on Yelp...but on the other hand it's something pretty serious. You want to make sure you are getting the best care. The office staff was very helpful. And I always recommend him to family and friends. Thanks Doc! read more

Whatever you do....go elsewhere! I was seen by the PA in October 2023. They scheduled a scan for February 2024. My scan scheduled for a Wednesday. That Monday they called to say I would have to pay over $1000 before they would do the scan so I canceled. They then turn around and want to charge a late fee because I didn't cancel within 72-hours. Clearly they didn't give me 72-hours. The lady that called was unbelievably rude. I never saw Dr. Trivedi. The PA seemed nice, but did nothing to help with my constant stomach issues. Don't waste your time! Find a different GI. read more

AVOID this Doctor! The billing department and front desk are clueless! They screw up your insurance and then try to double bill you. After your procedure they will bill you for things for months. They send you bogus appointments that they make for you without your knowledge and claim they are reminders! If you don't call them on it they will likely bill you for a missed appointment! read more

Why didn't I pay attention to the reviews. This so called dr was the rudest nastiest man I have ever seen. He had all my records from my surgeon with results of every test I have had. Every scan and every blood test He couldn't be bothered reading them so kept asking me questions that a patient wouldn't necessarily know. He doesn't deal with pain! The next opening for a colonoscopy is in November. No. They don't bother with a waiting list. The receptionist who came after him tried to tell me things about the insurance company that I know aren't true. The pre op for the colonoscopy alone would kill me and I have had 5. Never ever should anyone go to him. Even the front office people were horrible. They were so insulting to the patient before me. I'm a tough lady that's been thru hell for the past 6 months. His rudeness and complete disregard for any issue I have was the worst I have ever experienced. Stay away from! read more

Trusting reviews is hard, but I know that the folks stating Trivedi's demeanor is nasty and unprofessional are 100% true as I experienced some of the exact same things. That being the case, I felt compelled to write about my experience and hope those reading will take heed. Find another Dr! I had 2 visits with his PA, a young lady who did have a nice bedside manner and I did not diminish her opinions or level of expertise. However, after being told before that "everything is fine" and then end up in the hospital, I wanted a visit with the Dr. who is the person I was referred to to begin with, not the PA. So, I was given a telephone appt and this guy was over an hour late for it. I was called by his office to say he was running 20 mins late after the appt time and that 20 turned into 65-70 additional minutes. Once he finally called, he immediately gave me attitude like "yeah alright I'm here, what do you want?" I tried asking questions and he responded with "mm hmms" and 1 or 2 answers that wreaked of "duh"! He seemed so angry and I'd never spoken to this man in my life. I suspected he may have been offended that I requested to speak with him and not just go by the PA's info. Even if that's the case, number 1 I should never feel your annoyance, 2nd, I have every right as a patient to want to exhaust my options with your office by actually seeing the Dr. He advised I should have a colonoscopy and his office would set it up, those were his parting words to me. A week or two later I get a call from a pharmacy that I don't use letting me know they have a prescription for me. I told them they must be mistaken as I wasn't expecting anything, nor do I use this pharmacy. Come to find out, it was the pre-op solution for the procedure. No one from his office called me to set up anything, and despite calling in this prescription, no one has ever called me since. When was the appt?, when was I to take the solution? It's been a VERY long time. Very unprofessional behavior. So believe the reviews that say he is unprofessional and has a very nasty attitude. Also, to add insult to injury, I waited over an hour for a call that lasted 3 minutes and 18 seconds, some of which includes waiting for him to come on the line. That is absolutely unacceptable. Needless to say, even if they had ever called me again, I would have declined being their patient any further. read more

There's no other way to say this other than Dr. Trivedi is the worst doctor I've ever interacted with. His demeanor and bed side manner are awful, aggressive, and so lacking of professionalism, care, empathy, or basic interpersonal skills. He walked into the examination room aggressively and his hostile attitude and tone put me in a state of anxiety and discomfort the entire time. I genuinely don't know what his issue is or how he is allowed to treat patients. I kept it short for the rest of my appointment because all I wanted was to get out of there and find another gastroenterologist. When I asked him if he could hold off on the colonoscopy appointment and prep prescriptions (because at that point I did not feel comfortable to proceed with him as my specialist) he questioned me in a rude tone and ended the appointment abruptly. I literally felt like crying when I left because I waited months to see a specialist over my concerning symptoms and was not just disappointed but treated very poorly as a patient. I've been to numerous specialists the past two years for various health issues and never felt remotely close to this level of upset at a doctor-patient interaction. Absolutely awful and incompetent doctor who does not deserve the trust of any patient. To be fair to the rest of the staff, his nurse practitioners who checked me in were very friendly and professional. read more

Bad experience w the visit Np said he is dr when I asked his name and he said he is np $$$$ Red flag He took my details and said he can schedule my procedure but I have to pay 350 for anesthesia as dr use private contractor and insurance doesn't cover I said no i can find another dr he said no let me talk to my insurance guru and one lady came mahe want me tonaign some paper which says dr use private contractor and if insurance don't pay I am liable refused to sign and walked out !! Never go to this dr again read more

Everyone here in the Simi Valley office super helpful and the doctor is wonderful. I hope I don't have to see them often.

He is the worsted !! His PA is smarter then him. He scoped me and said everything is fine. I went to another doctor and had surgery for rectal prolapse . read more

The worst doctor and office staff I have ever encountered! Not only is Dr. Trevedi incompetent, the nurse practitioner is even worse. The care is less than mediocre, it's terrible and I wouldn't trust anything they say. I would never go to this doctor again. Not to mention the office staff is the worst! I had a GI episode over 10 days ago of which I needed to go the hospital. I called the office over 12 times trying to get my files sent to a new doctor. Instead of sending my whole file, they only send part of it. I am still chasing down the rest. I had to go back to the hospital AGAIN and am still trying to get my files sent. I am still in excruciating pain and still unable to get an appt with my new doctor due to the office's lack of response. I called and shared my what's happened and they said they would send over the paperwork right away. An hour later, still nothing. I spoke to the office manager and she couldn't care less about my situation. She said "I'm sorry I didn't send it the second you called." I again shared that I had called the office over a dozen times but again, couldn't care less. Needless to say.....I'm still waiting after she hung up on me. Honestly, I don't know why anyone in this office is in this profession because they don't care about their patients. read more

The staff is amazing especially the one in rhousand oaks from Shan, Jess & Tanya the Manager they all need a raise. Excellent service. SEAN D read more

Great doctor and friendly staff. I was afraid to have a Colonoscopy after having some gi issues but Dr. Trividi and his staff were very helpful and made me feel better about the process. Staff answered all of my questions read more

Good manner but always LATE and not just a little, even if you're the first patient of the day. Last appointment I waited so long I finally gave up and left. UPDATE: The report he wrote regarding my colonoscopy showed two small polyps, but no mention of any diverticulosis. Several months later, I nearly died from diverticulitis and required two major surgeries. He is lucky I'm not litigious. Seems like he went through the motions, didn't look too hard, and got paid. read more

If you need an endoscopy or colonoscopy (and are nervous about tubes being stuck in ya), look no further. A great listener with comforting bedside manner. Explains everything clearly, and takes his time. Had zero complications, and he allayed all my concerns. Highly recommended! read more

Dr. Trivedi is a great doctor but the office staff is rude, unorganized, and far from competent when doing their job!! It's October and I'm still getting an invoice for a bill I paid in March.... 7 MONTHS!! The office manager is rude, they're completely clueless. Unfortunately, the staff is a reflection of the doctor, so I won't go back in the future. Too many professional doctor's offices to choose from, don't bother with this circus group, call someone else. read more

I have never been in a position where I felt the need to write a review for a doctor's office, however my experience with Dr Trivedi was so terrible that I felt compelled to do so. After a bout with diverticulitis, I was referred to Dr Trivedi for a colonoscopy. I had an appointment scheduled on December 24th, and I requested the first appointment of the day given that it was Christmas Eve. I arrived early and was the first person in the office. I waited the 15-minute courtesy of sitting in the waiting room and then asked the receptionist when I would be seen. She stated that the doctor was not in yet and they would call me shortly. I waited another 30 minutes and asked once again, and again received the same response. About 15 minutes later I was called in to the examination room. A nurse took my vitals and told me that the doctor would be in soon. Another 25 minutes went by and as my frustration grew, I walked out of the examination room and asked to find out what was going on. The nurse went into an office directly across from my examination room and started talking to someone. I stood in the hallway and heard her tell the doctor that I was in the exam room and waiting, then I walked backed into the exam room. Dr Trivedi came into the exam room, and jokingly stated that he had been sitting in his office for the past 35 minutes and no one had told him I was waiting. When he saw the look on my face, he quickly changed from joking to apologizing. He asked if I had ever had a colonoscopy in the past, and I told him I had. He checked the chart with my vitals and told me to schedule my procedure with the front desk. He was in and out of the examination room within 5 minutes. I walked to the front desk and told the nurse that I needed to check my schedule before scheduling the procedure, and then left. Needless to say, based on my hour and a half wait for a 5-minute visit, I decided not to move forward with this doctor for my procedure. Two months after my visit I received a statement with a balance of $75. The statement also showed that they had been paid a portion of my billed visit by my insurance. I called the office and spoke to the office manager regarding the bill. I told her about my experience and told her that I did not feel it was fair for them to charge me an additional $75, given they had already been paid by insurance. She informed me that she would speak with the doctor and get back to me. The following month I received another invoice for the amount due. I called back and spoke to the office manager and she informed me that the doctor was dealing with personal family issues and that she had not had a chance to speak with him. This back and forth went on for a few more months, and my frustration level grew stronger. Finally, today I spoke to the office manager again, and she informed me that the best they could do was to offer me a 15% discount on my bill. I have been running a business for over 20 years, one which requires customer service on a daily basis, and I have to say that in all my years I have never treated anyone the way this office did, nor have I ever been treated by any other business this way. I am not someone who is looking for a handout, and I will be mailing my payment of $63.75. I just feel that anyone who is referred to this office should know that they have terrible customer service. read more