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    Dr Rusel M Sutcliffe Optometrist

    3.7 (3 reviews)

    Services - Dr Rusel M Sutcliffe Optometrist

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    Recommended Reviews - Dr Rusel M Sutcliffe Optometrist

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    8 years ago

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    11 years ago

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    7 years ago

    I've been to others and always end up back at Dr Sutcliff. I get the correct prescription and great, fast service.

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    Visual Eyes of the Palm Beaches - Luxurious optical with options for all ages. Clean and streamlined.

    Visual Eyes of the Palm Beaches

    3.9(11 reviews)
    4.5 mi

    Dr Debra Shim is top notch in her field. She is very knowledgeable and professional and has been…read moretaken care of our family since 2005 .... Visual Eyes of the Palm Beaches has a beautiful office, modern equipment and knowledgeable staff highly recommend her

    Unjust Reshelving Fee for Faulty Prescription - A Case of Elder Financial Exploitation…read more I'm writing this review to raise awareness about a deeply troubling experience with an optician that I believe constitutes elder financial abuse. After receiving prescription lenses that caused significant dizziness and discomfort--symptoms that can be especially dangerous for older adults--I returned to the provider seeking a resolution. Instead of acknowledging the error or offering a full refund, I was charged a $159 reshelving fee simply for returning lenses that were unusable due to causing dizziness. I was told to sign paperwork on my initial visit and had no knowledge of reshelving fee. I did not order my lenses until weeks later. This fee was not disclosed upfront, nor was it justified by any service rendered. Charging a vulnerable patient for a product that compromised their safety is not just unethical--it borders on exploitation. According to the Florida Department of Elder Affairs, financial abuse includes unfair charges and deceptive practices that target older adults. This experience fits that definition. If you or a loved one are navigating vision care, I urge you to ask for all fees in writing, verify prescriptions thoroughly, and report any suspicious practices to your local elder protection agency. Providers must be held accountable when their actions jeopardize both health and trust. I brought a caregiver with me and still got taken advantage of.

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    Visual Eyes of the Palm Beaches

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    Dr Rusel M Sutcliffe Optometrist - optometrists - Updated June 2026

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