It's 2026 and it has been decades since I was able to breathe freely in the Spring!…read more I can't say enough good things about Chicago Nasal and Sinus Center. From the very first visit, the entire staff has been consistently professional, kind, and incredibly attentive. I've been under their care since January 2025, and the improvement in both my symptoms and overall quality of life has been incredible. The front office and clinical staff run a smooth, organized practice, and you're always treated with respect and genuine care. Appointments are efficient without ever feeling rushed, and it's clear that patient comfort and outcomes truly matter here. A very special thank‑you to Amy Brussee, PA‑C, who has been overseeing my care. Amy is thorough, knowledgeable, and takes the time to explain everything clearly. She listens, answers questions thoughtfully, and makes each visit feel personalized rather than transactional. I always leave confident that I'm in excellent hands. I also want to recognize Melanie, the nurse who administers my allergy shots. She is consistently kind, calm, and professional, and makes what could easily be an uncomfortable process incredibly easy and stress‑free. THANKS, MEL!! If you're looking for an allergist or sinus specialist in Chicago who combines clinical expertise with genuine compassion, I highly recommend Chicago Nasal and Sinus Center. They set the bar for what patient‑centered care should look and feel like.

Went to see Dr Pritikin for a nasal obstruction. He was professional, smart, friendly, and very…read moredirect - quite refreshingly so. He educated me about the sinuses and where my pain and discomfort were coming from and offered solutions. I was using a product that was not working well for me so that was good to know as well. He made clear that he's available to me for further follow up consultation/discussion if I want to call him. His office was clean and comfortable, and the staff were friendly and knew their stuff. Although I didn't use it, they have parking validation stickers for a lot a couple of blocks away. I will recommend him to anyone who needs an ENT, without reservation.

Three months ago I would've cut a bitch for helping themselves to my Sudafed stash. These days I…read moreprobably wouldn't notice the missing pills for months. Six years ago I pretty much walked away from a head-on collision, I consider myself very lucky. My airbag likely saved me from serious injury, but did leave me with a concussion and a deviated septum (not known at the time). The aftereffects of the accident along with some preexisting sinus problems left me with a multitude of problems that got progressively worse: chronic sinus infections, frequent headaches and migraines, severe sinus pain and congestion, trouble concentrating, uncontrolled asthma, sleep issues, and difficulty breathing through my nose. A few years after the accident I had my first ENT visit and the guy didn't do very much to sell me on the idea that this surgery would improve my life, so I passed. It still irks me to know I could have been feeling like a new person long ago. By the time I saw Dr. Kern, my monthly Sudafed requirement rivaled that of a meth dealer. I liked Dr. Kern right off the bat, he's very personable and rather than lead with my surgical options, he first listened to my sinus issues and reviewed nonsurgical options that might work for me. Unfortunately, it only took a brief exam (including cat-scan) to confirm surgery would be my best option if I wanted significant long-term improvement. My surgery had to be delayed one year after I first met with Dr. Kern; my grad school insurance denied my surgery despite being medically necessary (and not cosmetic)! ::shakes angry fist at insurance bastards:: One year later, I had insurance that covered the procedure and was rearing to go under the knife. Not only had my problems worsened 50% in a year, but when you know there's something out there that will make you feel whole again, the waiting can be torture. Dr. Kern is a bit of a stickler, he has a thorough pre and post surgery protocol, which included medicines, vitamins and supplements I had to stop taking 2 weeks before and after surgery. He also required I take a minimum of one week off of work and use a specific brand of OTC sinus rinse to keep the area clean and hydrated. I won't get into details of my procedure, but the surgery was no walk in the park; it knocked me on my ass harder than I anticipated. However, I don't regret it one bit; a week after my surgery the splints, stitches and other stuff were removed and I was giddy that I could actually breathe through my nose. It's been nearly three months and I have had almost no sinus pressure or pain, headaches, and my asthma is more controlled than it's been in 6 years. I've also only taken about 8 of those little red magic pills in the last 3 months, pre-surgery that was more like a daily dose, and my Kleenex usage has dropped off considerably (sorry Kimberly-Clark). Both of my post op visits have confirmed that my surgery went beautifully; I wouldn't hesitate to refer anyone with sinus issues to Dr. Kern, he and his staff are amazing.

I went to see DR. Kern because I wanted to get an expert opinion and answers to my questions. I've…read morechronic sinusitis since my childhood, went thru a couple of procedures and recently I'd developed ear pain with other symptoms. First, my appointment was delayed by 40 minutes; I can somewhat understand that part. Once I got to the consultation room, his assistant was in so much hurry for whatever reason. She jot down some notes and left the room. Then the Dr. arrived and though pleasant, was also in a rush. After literally a few seconds of my nasal passage examination, he said that he can't send everyone who walked in for an MRI. He prescribed me a "Nasal Spray for ALLERGIES" and advised to see the Head Pain Department at NW Hospital. After years of sinus issues, yup I needed to go see a specialist to get an Allergy Spray! I'm so regretting spending my hard earned $ for this Dr. Altogether the impression I got: Both of them wanted to get rid of me ASAP. My presence felt like a waste of their time and a burden to them. Again, I do not know why!

Considering the amount of time I have spent in the Antique Store, sorry, I meant, the Dr's Waiting…read moreRoom / Antique Store - I would have thought they would be more understanding when I had to cancel an upcoming surgery. In the room with me, Dr. Siegel said that cancellation was no big deal, and pressured me to schedule when I wasn't sure my work schedule could acomodate. He made it sound like cancellation happens all the time, and it's not a big deal to reschedule. When I informed them on the phone I couldn't make it (3 days notice) they informed me I would be paying $500 for the privilege or receiving nothing. They then pointed to their disclaimer forms. Since I did not record my appointment, I have no way to prove it, but I was mislead by the physician in this case. When I eventually found another specialist, and mentioned my negative experiences with Dr. Siegel they just said, "Yeah, we hear that all the time."

I'm a believer! After struggling with sinus issues for years, I was referred to Dr. Siegel at…read moreMidwest ENT by my internist. After a thorough examination, a round of medication and another exam, Dr. Siegel recommended surgery. I totally concurred. Supported by a wonderful surgical team at Northwestern, Dr. Siegel performed a number of "-tomys" and "-plastys." As a layperson, I told friends and family that my sinuses had been "roto-rootered." In the months since surgery, I've had several follow-up visits with Dr. Siegel. The staff at Midwest ENT is terrific; clearly, they're a reflection of how Dr. Siegel practices medicine. I'm no longer a mouth-breather, my sleep has improved dramatically, and my wife swears my snoring has stopped. Thank you, Dr. Siegel! Ps. With respect to criticisms about wait times, get over it. Quality medical care requires time and attention to detail. I'm enormously grateful to be on the receiving end of it!

Had sinus problems at night when lying down, as a result of the balloon therapy Dr Dixon performed,…read moreI have much better breathing at night!

My experience working with Dr. Dixon and his office team has been EXTREMELY frustrating and…read morechallenging. I would NOT recommend him or this office if you are looking for a medical specialist to address your ENT concerns with genuine care unless you are ready to deal with unethical billing practices, a misleading physician, and some (not all) unresponsive/conceding staff. Before seeing Dr. Dixon, I checked with my insurance provider to ensure my visit would be covered. Before this, I had contacted his office directly and received a curt and annoyed response from whoever picked up my call to my initial questions about setting up an appointment and their insurance partners. This definitely should've been the first red flag, but I continued making the appointment because I was honestly interested in working with a Black physician if I could. So where did things go left? Well, when I arrived for my initial visit 30 minutes early, I was left waiting in the waiting room for almost an hour after checking in and paying my co-pay. When I finally saw Dr. Dixon, I shared my reasons for the visit and prior experience years before working with an ENT. He then enthusiastically laid out how this visit would go, sharing that during the first visit, nothing much would happen, but in my future visits, we would work together to explore some of the things I shared to help improve my concerns. I was then asked to sign a document and told, "This is just a part of the initial visit and to look with this camera, but we're not doing anything today, so don't be concerned." And boy was that a BIG LIE! Two weeks later, I woke up on Saturday morning to a bill that had been texted to my phone from Dr. Dixon's office for a few hundred dollars. Now, imagine the shock that would come with seeing this, after paying your co-pay upfront and being reassured several times during the visit as well as before and after some random form is abruptly presented to you by your doctor that "nothing was going to be done today, this is just a part of the initial visit." So when I called later to figure out where the charge was coming from, I learned that the paper I had signed after Dr. Dixon request to use this camera to look in my nose for less than 2 minutes as "just a part of the initial visit" was actually now an unexpected bill of $306.31. My concern with Dr. Dixon's practice and certain members of his office team is that when I conveyed what had been communicated with me by Dr. Dixon himself during that visit, and questioned why the charge had been coded separate from the initial visit and the ethics of that decision, I never received a clear answer, there was NO attempt to be accountable for Dr. Dixon's mistakenly or unmistakably misleading information regarding the form he presented, and none of my calls requesting the opportunity to speak with someone in billing about my concerns were ever returned. So I'm writing this because I DO NOT WANT anybody to ever have this experience. It's not right, it's unethical, and it's hurtful. When you go to see a doctor, you are putting trust in the provider to help you, NOT TO HURT YOU mentally, emotionally, and financially. I'm disappointed with my experience visiting Dr.Dixon's practice and will not be returning. And if you made it this far in this review, I'd encourage you to stay away too.

Thanks to this "plastic surgeon" my nose is permanently disfigured and my face has significant…read morescarring. In addition to constant pain several months post-op that is in no way normal. James Wang is an incompetent facial plastics surgeon. Be forewarned. He and his team love to gaslight you too and make you feel like you're going crazy when you vocalize concerns. He is really good at acting "concerned" while brushing you off. I finally found a competent surgeon who confirmed that Wang did a botched job. My face will never be the same again and Wang's incompetence has cost me a lot.

Wang performed on me medically unnecessary and very harmful procedures of septoplasty and turbinate…read morereduction, to complete his school training and to excessively overcharge my insurance for the benefit of hospital. As those procedures were not needed for my breathing, which was normal before this surgery, the procedures led to severe and disabling injuries from the amputations that Wang had forced on me. This physician does not understand rhinoplasty either, as he completely butchered my whole nasal anatomy, leading to disfigurement and concomitant functional injuries. James Wang MD PhD should be rated negative 10 stars, if the system allowed it, for his unethical behavior, disregard of the patient safety and abandonment of the postoperative patient care. Wang has obviously learned nothing from the years of his medical training that he finished only last year. One peculiar detail about my postop visit with James Wang MD PhD: he laughed into my face when he realized what damage he had done to my health with his rookie surgical skills and medically unnecessary interventions... That was quite a scene, very sad, disturbing and terrifying for a patient who had just undergone the harmful medical unnecessary procedures riddled with surgical mistakes of the rookie Wang.... All requests for subsequent follow-up appointments were declined without explanation... Do not recommend this incompetent joke. Beware of the dangers and risks Wang poses to your health or the health of your loved ones. If you have been injured by this individual (James Chunjay Wang, MD, PhD), please email at jameswangvictim at proton dot me.

I have been a patient for the past 7 years, i see Dr McMAhan for my sinuses, and get allergy…read moreinjections. It's pathetic and ridiculous to see these negative reviews!! The nonsense people have written is complete crap. I think these people just like to hear themselves talk, and have nothing better to do than to take out their misery out on someone else!! First and foremost for the ignorance written below, he is a specialist, not a general practitioner and you are not going to an immediate care center, YOU ARE SEEING a specialist!! You see a specialist after you have gone through extensive trial and failure and you have been miserable for quite some time and it's beyond a general check up. Dr McMAhan and his staff and exceptional. You walk in the office and it's like a family!! Dr McMahan is hilarious, I can't believe the crap written here!! He gets down to the point and gives you the facts, he wants to get you better, that is HIS JOB!! He's been doing this a long time he knows what he's talking about, he doesn't dismiss any of your symptoms and makes sure there's an answer and reason for them. Even if it involves extensive testing!! Wouldn't you rather feel at ease knowing its nothing, then to go years and have something serious missed. In case you haven't noticed every ENT specialist has A ct scanner in their office it's what needs to be done sometimes to make sure you aren't infected anymore!! Since when is it the doctors or hospitals fault on the insurance you have? We picked it, we know how much we have to pay, and what our deductible is!! I have to meet my deductible , it has to be met before anything is covered even my monthly medications!! I know every year I have to pay it!! Dr McMahan is far from a greedy man, they have the best billing arrangements, they are flexible, easy, and have been so understanding through difficult times. I used to be sick all the time, sinus infections probably life long and never knew it, congested to the point I accustomed to it because I didn't know any better. Couldn't never smell anything. I don't have any issues, yes I get my 1-2 sinus infections but with a quick visit I can rest assure my infection is gone and the bacteria is not eating away at sinuses!! Doctors used to send me away with just basic OTC meds and never did any aggressive treatment to put an answer or end to my misery until it this cool place!! Oh and for the idiots who said its verbatim on what he tells the next person, first of all you are noisy and should stay out of another patients medical confidentiality and second of all DUH, he's a specialist he only sees patients who have sinus allergy and sleep issues, so the testing is going to be the same do you want our sinus issues solved or what!!

ask Doctor Mc Sinus Surgery why Dr. Carothers left suddenly, like same day kinda stuff .read more

My daughter has snored for a bit on occasion. When we visited her dentist for the first time he…read moresuggested we may want to request a referral to an ENT at our next pediatrician appointment, but recently she's been snoring more loudly and often so I got that referral now instead of waiting and Dr. Ratstatter had an appointment the next day, thank goodness. (The next available appointment was not for another six weeks or so.) He suggested an Xray, which we did the same day, and it showed swollen adenoids which led to his suggestion that they be removed. Last week was the surgery and it went very well. Dr. Rastatter is a skilled surgeon and the procedure took almost exactly as long as expected (about 25 minutes). I'm really glad that I had Dr. Rastatter to care for my little one, since although I knew it was a routine and fairly minor surgery, having my one year old undergo surgery and begin away from her for that time was still hard. If you have a choice of ENT to visit, I'd highly recommend him.

I wouldn't put my daughter in the hands of just any surgeon, but after meeting Dr Rastatter I knew…read moreshe would be in very capable hands. I first visited Dr. Rastatter's office after noticing my daughter was starting to sound like Darth Vader and thought she may need her adenoids removed. Dr Rastatter took one look in her nose and suggested that she did indeed need them removed since they were blocking about 90% of her nose. Poor baby! The following month we were one of the first patients in the new Children's Hospital. My 19 month old didn't really know what was going on, but I was a nervous mess since she'd never been under anesthesia before. In fact, she'd never even been on antibiotics or anything before! Fortunately, Dr Rastatter made sure the procedure was as painless as possible (for both me and my little one). The entire procedure took no longer than 30 minutes and I'll admit I had a slight heart attack when my phone rang halfway thru the surgery and it was the Dr himself calling. He reassured my husband right away that everything was going well, but inquired if we wanted to also remove our daughter's tonsils since they looked much bigger than when she had been his office the month earlier. We asked for his expert opinion and he said if it was his own kid (and he has a little one close in age) he'd wait to see if they shrink on their own since tonsil removal can be a bit surgery for such a little one. We took him up on his advice and asked him to remove just the adenoids (as originally planned). Minutes later he came out and informed us that everything had gone well...and our little one was waiting in recovery for us. She was a little groggy for the rest of the day, but was running around and completely back to normal by the very next morning. Dr Rastatter's office also called a few times over the next few weeks to check-up on her. Most importantly I've noticed a big improvement in my daughter's health since the surgery. She can breathe thru her nose again, is sleeping amazingly well (although she was always a pretty good sleeper), isn't breathing thru her mouth as heavily and has had fewer colds. I' glad we went thru with the surgery and even more thrilled that we found such a fantastic pediatric ENT to do it! I'm do hoping her tonsils shrink on their own, but if she does end up having to get them removed we'll be repeat patients of Dr Rastatter's.

The audiologist Dr Malini Patel was great She tested my…read morehearing and went over my exam afterwards, and explained everything in detail . I then followed up with Dr. Kevin Zhan who is a very good doctor, but his bedside manner needs working on.He was furious that I had used Q-tips, but no one ever told me that I should not. This was the first time that I had ever met him. Onto the help by the front desk, which is totally out of control, disorganized and they don't get back to you or do what they say they're going to do ...by sending out referrals and test results to other offices. This has taken several weeks for me to follow up with these people. Someone needs to overlook this department and get them on track because they are very costly and unprofessional. They make promises, but don't deliver. I would recommend going elsewhere most definitely there's lots of ear nose and throat specialist hearing specialist and places to have hearing aids fitted.

The most disappointing experience I've had with a healthcare system. Staff at the Northwestern…read moreMedicine Department of Otolaryngology were ineffective and inconsiderate at every point in the process. I was left aghast at how poorly they treated me. After escalating the poor treatment of patients to the Patient Relations department, my concerns were dismissed without logic or empathy. If you are considering receiving care from this department, I urge you to reconsider your options.

The nurses and doctors are top tier. They listen to your concerns with understanding and work with…read moreyou on a care plan that everyone can be happy with instead of the I'm the professional with a degree and I know better than you attitude. The only reason I took a star off is the rooms. Unless you're having an extended stay in the hospital, the rooms are disappointing. Not only are they emergency room size, but you have to share a bathroom with the person on the other side. The only thing separating the person from just barging in unexpectedly is a lock on the door. Don't have someone staying overnight with you...they definitely won't fit in the room at all and that's VERY disappointing

Management is a hot mess, consistently. Today I tried to schedule a CT Cardiac Calcium Score…read more Simple enough, right? I knew it wouldn't be covered by insurance. When logging in to schedule it says the test is $60. When completing the scheduling, suddenly its $120. Calls to inquire went absolutely nowhere, as usual. "Oh, the price changed....." Absolutely no accountability.

I think I found the best internist, EVER. Setting up an appointment was a breeze - the…read morereceptionist, Angie, is a sweetheart, and she was able to squeeze me in when luckily there was a cancellation. The office is located off of St. Clair in the Northwestern Memorial building (and there is validated parking available); the office is very cute, clean, and modern, and I waited less than 10 minutes after my scheduled time (which is pretty much unheard of; the receptionist also apologized which I thought was ridiculous!). I filled out basic medical history and such on their patient portal beforehand, which I thought was quite convenient and makes things more efficient. I was really excited with all the raving reviews on not only on Yelp, but on other health websites that rated Dr. O'Mara. When the doc walked in, she was extremely nice, very knowledgeable, straightforward, a great listener, gentle, professional, and very informative. She listened to all of my health issues as well as my thoughts and opinions, and basically gave me a plan of action. She took her time with me, asking questions, and the whole time, I was not felt rushed! The best thing is that she was very genuine and I was extremely comfortable, being a new patient with all these high expectations! There is a lab on-site, and the phlebotomist, Lauren P., was so sweet and kind, and drawing blood was not at all uncomfortable (considering I have a very low threshold of pain and am such a pansy!). Dr. O'Mara and everyone on staff seems to be extremely detail-oriented and organized (which I absolutely love). The high ratings on the doc do not do her justice - she really is AWESOME. I have a follow-up next week am actually looking forward to a doctor's appointment - isn't that crazy?! I am looking forward in being Dr. O'Mara's patient for years to come! +ask for Angie, the receptionist :D +Dr. O'Mara = AWESOME +limited parking (park at garage)

I wish I could give Dr. O'Mara higher praise than 5 stars. I have recommended friends and…read morecoworkers alike, and now I recommend her to you. Dr. O'Mara's office is a clean, modern one-physician practice. She exhibits all of the professionalism and knowledge I have come to expect and appreciate from Northwestern practitioners and affiliates. I was randomly assigned to her through Northwestern's physician referral practice after I suffered a serious medical event and I was shocked by how great my experiences with her have been. My initial consultation was in her office, where she interviewed me about all of my health concerns, family history, and really took the time to get to know both me as a person and my health issues. Despite a relatively complicated health history, Dr. O'Mara has gone above and beyond. She takes the time to research issues about my medicine and listens to my questions, no matter how silly they may seem to me, in a non judgmental environment. She has followed up on problems or before procedures through phone calls about things I, at times, hadn't even thought about. She is always eager to explain these things to me. She truly cares about her patient's well being and happiness -- even following up on what I thought about places she had sent me for a referral. In short, I have never received this level of care with any doctor before. Her assistant, Angie, is also very nice and helpful. To top it off, it's extremely easy to make appointments here, and Dr. O'Mara keeps an electronic portal where you can ask her questions, view your test results quickly, and access other features from your visits. If you need a new internal medicine doctor, visit Dr. O'Mara.