I placed an order online for prescription sunglasses on July 02, 2025. On July 10th, 2025 I noticed…read moreon my online order details that my prescription had not yet been verified, so I called and asked why. I was told that it had been verified and it was immediately changed to state verified. Why 8 days to verify a prescription? 8 days....seriously? Then I noticed that the order was supposed shipped on Saturday July 12th, 2025. I expected that it would be delivered soon, so I then requested a tracking number. I received an email stating that the order has been shipped and was provided a UPS tracking number. I tested the UPS tracking number and come to find out, the tracking number is NOT VALID!. I then check the ship date. Now the shipping date has been changed to Wed. July 16th, 2025 with a UPS tracking number that is still NOT VALID!! Then I tried to contact them again for four days without success. I called their customer service number and as soon as they answered a recording stated they are closed and immediately hung up. I sent numerous emails without a response. Then I contacted National Vision who owns Eyeglass World and they told me that their online customer service system is down and would not be available until Monday July 21st. I then contacted the customer service on Monday July 21st and was on hold for over 31 minutes to find out that the sunglasses had been shipped via USPS....NOT UPS. I would highly suggest NOT ordering online from Eyeglass World, unless you really enjoy waiting a long time to get your glasses as well as being lied to.

This was my second time using this location, having originally visited roughly three years ago…read more Infinity and the rest of the staff knocked it out of the park in terms of service, pricing, help and all around excellent customer care. I wouldn't go anywhere else for my eyeglasses, and highly recommend these folks!

Called last minute wednsday afternoon to try to have spouse seen as ever other eye place was into…read morelate february and she has trouble seeing anything. I think I spoke to a person named angel on 86 street and if that is her name,it is very fitting.She got her into speedway 20 20 at 9am today and the staff and exam and results were great.This is a facility that cares about the patients and goes the extra mile to help people in need.A Rare attribute in this day and age.God bless you all.The Longs.Care,quality of office staff and type of care was excellent.These are good people and directions from them to us out of folks (80 miles 1 way) were great.God bless you all .Thank you Dr Wentz!

Donna is amazing!! Check them out!!! if you need an eye exam or cataract surgery, they are the…read moreplace to go!

Ordered a glasses they say are so good. Received them, 1 the quality looks like something from…read morewalmart, 2. They sidnt fit my fathead, 3. 3 times i have attempted to contact the returns and zero response with a shipping label. Do not recommend at all.

I ordered some glasses from Fatheadz. In order to track the package, you have to download the shop…read moreapp. After doing so the message said preparing shipment. Two weeks later, it's still saying preparing shipment. I tried emailing to cancel with no response. The phone number doesn't work.

We have been going to a local eye doctor for our exams and glasses. Even w insurance we were…read moredropping $400 on glasses. So we decided this year to try America's best. The eye exam felt very fast. I am not sure if that was because we had our current prescription and they just worked off that. They have a massive designer glasses selection but if you are looking for some glasses to put on your face and see this is the place. I got glasses, lenses and eye exam w my insurance for $90. That is a deal. They also have deals for basic glass. My husband had to get bifocals w transition lenses and they were $145. So there are deals to be had here if you are looking for glasses. Friendly customer service too.

I have been going here for at least 15 years. My last visit will be my last at this location. I was…read more7 min late to my appointment and was told that they don't take guest past 10 min. Which doesn't make sense. As I was not 10min. Late. Anywho I was told the doctor on duty refused to see me as I had not filled out an online questionnaire and that they were too busy to see me. I was so confused, no one advised me of a questionnaire when I called to schedule. Nevertheless they appeared to be short of staff and had about 6 people waiting with no receptionist up front. Why overbook people just to refuse them when they arrive ? Does not make sense, just ridiculous.

Check-in was very friendly and I felt very welcome in their location. Awesome service by Dr. Hayes…read more The environment is bright and clean and open. They have their own optical shop where you can get glasses or you can leave with the prescription and get them where you choose. The checkout process was really good and I had a short enjoyable conversation with the person who checked me out. unfortunately, I did not catch her name. Very pleased with my eye exam and the care I received from everyone at this location.

I had a pleasant experience here. I was there to get annual…read moreeye exam and contact lens fitting and Dr. Jones was very nice! Although It is only once a year, exams can take really long but at Abrams Eyecare I was in and out in an hour I believe. Waiting room was clean and staff was friendly. Very quick and efficient.

I am a new customer to Heartland vision; you always hear about the terrible customer but not to…read moremuch about the good customer service. Debbie was extremely helpful in taking the time to answer all my questions and explain everything to me. Her great customer service will keep bringing me back and I will let people I know to make Heartland vision the place they go for glasses..Thank you Debbie.

My family and I have been going to this location for many years!!! Dr. Patterson is great! She…read morecarefully examines your eyes and is very patient when you are trying to figure out what lenses helps you see better! I trust her and she will answer any questions you have! Judy and Debbie are fantastic also! Even though this is a corporate owned placed you feel like you are family. I'm old school when it comes to care and they are sincerely there to help! I appreciate all that they continue to do for myself and my family!

I have been a patient here for over 20 plus years. Dr. Forniss and her staff are professional and…read moreresponsive to the needs of the patients. Most members of my family are patients of Dr. Forniss. Dr. Forniss is thorough and does not rush you when you are there. She listens to your concerns and makes the appropriate referrals. Darrel is a family favorite because he is amazing. Darrel knows the types of frames I like, he has the latest frames when I make my selection. Forniss Optometric is absolutely AWESOME!!!!! Bring DARREL BACK PLEASE!!!

Dr. Kimbery Forniss is so professional, caring, and welcoming! I felt totally at ease with her the…read moremoment she stepped into the exam room. She explains your condition perfectly in layman's terms. I have been searching for a new optometrist for several years. I am thrilled I decided to schedule an appointment with her office. End note, the previous optometrist told me I had cataracts and macular degeneration. None of these conditions were seen or confirmed on the eye exam I was given during my appointment with her. I have been stressing over a condition I do not have If you are searching for a caring, compassionate, and knowledgeable optometrist for the new year. look no further, make an appointment now, slots are filling up.

I have called every few weeks for 9 months. They can never get my bill ran with the correct…read moreinformation. I have delt with incorrect insurance, incorrect name, address, DOB, social security number and more. I have tried to correct this every single time I have called and they still fail to send it to insurance with the correct information. This is getting ridiculous!

The eye doctor himself was a quick encounter; however, the staff ladies were not friendly. I'll…read moreprobably go to a new eye doctor location next time.

Mr Nolte installed the lens on both of my prescription glassesMy dog had destroyed the frames.I…read morehave been going to Dr Nolte since 2014.Excellent service.Highly recommend NolteCare.

I recently moved to the Indy area and was in need of a new eye doctor. I have VSP insurance and her…read moreoffice was close to where I live. Dr. Arnett is one of the best eye doctors I have seen in my 58 years! Quick, professional and courteous service was provided by the entire staff. If you need an eye doctor, look no further!