Initially I thought Moody Eyes was named to describe the different types of glasses to choose from…read more As if each pair represented a particular mood. It turns out it may be a double entendre as it is Dr Moody's optometry one stop shop. Located on the first floor of the Saleforce Tower in the heart of Downtown Indy, Moody Eyes is an affordable destination for purchasing glasses with lots of great options to choose from. We've been coming here for many years now and much prefer it to Lens Crafters and the other pricey alternatives. Dr Moody himself is such a kind man with a great sense of humor and I dread the day he retires. I don't want to go anywhere else! His wife, Connie, also works with him and together they make a great team! It's easy to schedule an appointment online. Highly recommend it!

Where do I begin? I have been a customer of Dr. Moody for nearly 10 years and have never had an…read moreissue with customer service, but there is a first for everything. After looking at some frames i was told that with my "you have amazing vision insurance", I would still be required to pay nearly $100 for just a pair of single prescrition glasses. I then asked for a cheaper alternative and was told that i wouldnt be saving much money by doing so. I was then reasured how good my insurance was and how good of a deal I was getting. After several minutes of being intimidated by who I assume is Mrs. Moody, I then calmly explained how I normally do not pay for frames at the place I had previously gone. She responded with a look and tone that I can only describe as "unnecessary" and asked "well why didn't you go there then'? She was not nice, she absolutely meant it to be rude. I then said that I would not be getting glasses today and that i just want to pay for my visit. "Ten Dollars" are the only words she says next and I quietly handed her my payment, asked for my prescription to which she says "well we aren't going to give you measurements", which i replied with silence. I then proceeded to leave while promising never to return. I have never been treated so poorly by someone at a doctors office. I want to believe that I took things out of context or the wrong way but body language and tone said everything. As if they are angry because I can not afford their overpriced Luxottica frames... I will take my "had to do a double take your insurance was so good" and go somewhere better.

Walked in without an appointment to get my glasses readjusted, and they were very helpful in fixing…read morethe issue with my glasses!

I haven't been to the optometrist in over 10 years. Decided to get checked out since I was having…read moresome issues with distance (blame that cursed computer screen). My hubby went here so told me this place was really great. The doctor is super friendly a d explains everything well. They take retinal photos which for the science nerd in me, was super cool to look at. In the end, I still have 20/20 vision (whoot whoot), and just need to stop staring at my computer all day (humph!).

My husband and I were looking for a new re doctor. My coworker recommended this location. It is…read morevery convenient if you work at IUPUI or anywhere downtown. They have free parking. Also I was able to get an appointment fairly quick. This location is for training medical students (future eye doctors). I appreciate how thorough the eye check up is and that you see a student and a doctor. I will caution that the appointment can take anywhere from 1 hour-2 hours. I wasn't prepared for that beforehand. Also they have a large option for glasses and contact lenses. I have a follow up appointment and I look forward to going to se them again.

Do not go here! They lie about prices…read more This was my first time at an eye doctor. I really didn't need glasses but wanted them for college to sharpen edges when I look at the overhead for a far. I wanted these cute Kate spade frames so I asked how much . The girl that help me said with everything included including visit it would be $350 up front and if insurance paid anything they would refund me what I over paid.I knew the frames were a bit price so I agreed and paid 350 right there. The bill came saying I owed $39 dollars- which isnt much but as I look at the bill I see the the frames cost 254 the lens cost $ 100 and I only needed one eye delt with it was even very low at -25...which like i said i really didnt need glasses they added all sorts of things to the lenses without asking anything and then it said my appointment was $191 because it was comprehensive. I was litterly with the eye dr. for 10 min and he said I have about perfect eyesight. Well, my insurance did pay some. So all together it came to $541. I paid the 350 plus the $39 I guess my insurance didnt pick up. What a sham. Beware of this place . They also dont contact you if you need to pay what's left even though I have called multiple times during office hours without a call back. So I got a late fee. I have to do it over the phone because I am in nursing school and have zero time to make that trip. Save yourself money and a headache. They are not worth your time

Drove all the way from Zionsville on Saturday. Sign taped haphazardly on the door stating Saturday…read morewas by appointment only. Would have been great to know. Can someone please update their social media. Also based on the care of the signage, lawn and porch, owner didn't seem to have much pride in his business.

They have Swissflex, need I say more? They are the only ones that carry Swissflex, in all of…read moreIndiana; not just Indianapolis, need I say more?? Heather was super helpful and knowledgeable about processing insurance benefits and getting my glasses ordered. She was also knowledgeable about what I would need to fix a broken pair of frames I was still rocking because I cannot for the life of me find my only other spare pair. In the heart of Broad Ripple they have a parking lot which is a beautiful rarity in Broad Ripple that I appreciate! I cannot wait to get my new glasses in about two weeks hopefully sooner. *fingers crossed*

Matt cares about quality workmanship and customer service. My family has used his services to…read morerepair jewelry and get watch batteries. We need to take it to the next step and save on eyewear.

Update, I was issued a full refund, and my test were sent to my new Eye Center. They refunded me in…read morequick manner and I was able to go on with my getting my glasses.

Dr. McVeigh seems knowledge-able and competent. Appointments are easy to get and usually quick. I…read moreget what I need. If you go to him, he probably will be able to successfully perform an eye exam and write a prescription for whatever you need, as well as give you recommendations on what products to use. He gets two stars for this. Dr. McVeigh's "bed-side manner" is not that great. If you're at all uncomfortable or nervous, he's probably not going to put you at ease, and in fact the way he communicates with you might make you even more nervous. He gets no stars for this. If his bedside manner was just unremarkable, I'd give him one star for this. If it was spectacular, I'd give him two. I get contacts every year for the last five years now. Every year I have to re-pay for a "fitting". When I questioned why, when I wear the exact same contacts every year, do I have to pay for a fitting that my insurance doesn't cover, they could not provide any good explanation. I can understand the very first year, when they had to try three different contacts before they found the one that was most comfortable for me this was required, but year after year the "fitting" part of the exam that I am paying for out of pocket is literally just "so, you want contacts again?" "yep" "ok, I'll just keep you in the ones your in". Why am I paying $140 for this? He gets no stars for this. They "gave" me "free" sunglasses that were an "$80 value". I prefer the $6 sunglasses I bought at Kroger over their paltry selection. I can get polarized sunglasses for $20 somewhere else, and they were way more than that here (for polarized). They don't even look good. Plus they mingle the men's and women's sunglasses (and glasses as far as I can tell) and there aren't enough mirrors. I didn't even bother with more than a cursory glance at the glasses after my experience with the sunglasses. I can get glasses online way easier and more comfortably than the glasses here (let alone buy them, which I didn't even bother doing).

I was in and out super quick for my annual exam. I appreciate how they take time to explain…read moreeverything they are checking and what I should look for and expect based on my eyes. I wasn't due for glasses at this visit, but last year they took the time to find glasses that were a good fit for my face and still also stylish.

Truly excellent customer service, and a surprisingly good eyeglasses frame selection, from a small…read morelocal business. They keep getting odd requests from me: they converted a beloved pair of prescription glasses to non-prescription sunglasses after I had LASIK surgery (perfect tint, anti-reflective, polarized, AWESOME); now they're making me night driving glasses (no tint, anti-reflective). I found the perfect frames, too -- and finding frames that look good on my face is nearly impossible. Very happy with this business.

The eye exam and Dr. Snyder was fantastic! Ordering the glasses went smoothly as well. We ordered…read more2 sets of glasses, the sun glasses came in on time (although no one contacted us to tell us they were in). We called after 2 weeks to see the status of the glasses and that was when Zack said the sunglasses were there but they didn't have the clear set. I had to ask why and was told that they would call back to let me know why . A call was never made to me so I waited a couple of days and called again! A representative a woman stated that the glass maker told them that they had lost the glasses and now had to order the frames and it would be another couple of weeks!!! By this time , I was livid not only do they not keep on top of glasses that were ordered but no one contacted us to tell us of a delay and why. That is horrible Customer Service, do they not care to take care of a client from start to finish or is it, that once they have my money the sale is over!!! We feel that the prices of the glasses weren't cheap so the service should be top notch. Once the clear glasses did come in, we were contacted but we shouldn't have had to do all the reminding and follow up. Our understanding would be much more agreeable if we were contacted as soon as the sunglasses came in and they already had the answers on the reason why the clear glasses weren't ready on time. My review is mixed : The eye exam a 10 The glasses a 4 maybe. V Guertin

You will receive the very best eye care to be found. I am so fortunate to have met Dr. K. Snyder…read moreyears ago, as now I have issues that require monitoring. So thankful to have her care. And I always can get immediate care when it is needed. I can count on a response from her team whenever I contact the office. Steve and Tim are delightful whenever I call or visit the office. You'll be so glad to become a new patient at Infinity Eye Care! Betsy Gambaccini