My experience has been horrendous! Had trifocals made 5 times!!! The 5 time was the worst. So…read moreremade again as bicfocals. STILL NOT RIGHT!!! Wasted my $$$ and insurance! Now I'm wearing my OLD glasses. I have been going to Visionworks several years without problems. I will be looking elsewhere when my insurance renews next year. William Planck Noblesville, IN

Life savers! The…read morescrew has fallen out of my glasses and so my lens popped out while I was driving home from work. I panicked and drove to the nearest visionworks. They immediately fixed my screw and got my lenses back in. I didn't have to wait at all & im so thankful for their amazing service

I received great service and professional support staff. People were friendly overall.read more

I had a really positive eye exam here a week ago after being years overdue for an eye exam. I tend…read moreto drag my feet on the self care/health department (no hair cut in over a year...anyone?) but I had heard great things about Invista Optical from a friend and it didn't hurt that they're conveniently located one mile from my house. I was able to easily schedule my appointment over the phone after a few rounds of phone tag and found a lovely appointment at the end of the day on a Friday to make for easy work scheduling. All three of the staff I encountered were professional and answered my questions about COVID safety precautions and cleaning processes. They also took my temperature upon entry. This particular visit was just for an eye exam but it's worth noting that they have a fun lineup of prescription (and non) sunglasses and glasses. Invista Optical is conveniently located a little over a block from the Cultural Trail and Mass Ave action making it especially handy for downtown dwellers and employees. Would recommend!

I tried Revolution Eyes in FISHERS because I wasn't fully satisifed seeing Dr. Gosch at IU Health…read moreOpthamalogy (SHE was fine, but the office, scheduling, picking up contacts- was just a hassle)... Anyways, I was able to get into seeing Dr. Amy Iddins within a few days. The scheduling was incredibly easy and direct. All of this was very important to me- I've had emergency eye surgery for a rare glaucoma and I don't take lightly who I see for my eyes! The office staff were incredibly friendly and a pleasure to see! The technology they've invested in is fantastic. The Dr. was excellent! She listened, gave great advise (saving me from future trauma even), and then went above and beyond to order me trial contact lenses- What I absolutely loved was not only that the service and care was wonderful, but I got those trials in exactly a week and all I needed to do was swing by and pick them up. I'm very happy I moved to see Dr. Iddin and her team. You will be too!!

I love RevolutionEYES. I've received all my care from here in the past, but this time I simply…read morebrought my prescription in to pick out the frames I liked. RevoluntionEyes has all the high end/designer frames that are hard to find elsewhere, and still work with tons of different insurance providers. The store is clean, modern, and the staff is friendly. I walked in without an appointment and was greeted with great customer service, and the fast, knowledgeable assistance. I was in and out within 30 minutes, with clear expectations of when to expect my glasses I was also able to call back in the office to have a team member help update an invoice for me so I could submit to my FSA - this was done over the phone, and she immediately offered solutions instead of excuses.

I would like to take a moment to recognize Joe Bang. I truly cannot say enough good things about…read morehim. I was having trouble with my glasses fitting correctly, and Joe took an incredible amount of time to ensure everything was adjusted perfectly. His expertise is beyond anything I have ever experienced. He was exceptionally kind, patient, and professional throughout the entire process, and he made sure I left completely satisfied. You have a truly outstanding employee in Joe, and I hope you realize how fortunate you are to have him on your team. He is a wonderful reflection of your organization. Beth Kiel

I scheduled a road trip from Baltimore to St. Louis in such a way that I could visit this business…read morespecifically, and I was not disappointed! I had ordered three pairs of eyeglasses from the St. Louis store (now closed) over the years and needed this last pair adjusted to fit. The worker who was manning the store was patient and very helpful, giving me tips on care and proper fit of glasses. I hope to be through again soon. Love See glasses!

Stopped by target optical on135 in greenwood on sat tommy st mgr waited on me was very welcoming…read morevery helpful answered all my questions very patient would highly recommend this store great customer service also absurd tommy with another customer that came i n for adjustments was very impressed by his customer service really need to see more of that these days

I've been a lot longtime patrons of LensCrafters but they got so pricey & drive a long ways to get…read morethere. I was quite skeptical going Target Optical but my work offer a discount I checked them out. Dr. Vonda Heverly is pretty awesome! Service is great & the staff are so accommodating & friendly. Price is affordable and I ended up buying 2 eyeglasses for the price of one eyeglass in LensCrafters. I bought a designer COACH eyeglass & a one for back-up. Target Optical Greenwood highly recommended. Honestly, I prefer it over LensCrafters! It will be my go-to store for eyeglasses, definitely coming back. I am a happy customer!!!!!

Good quality, good people and good pricing. I didn't grow up wearing glasses, but I obviously need…read morethem now and I did go to this place and I only got a free eye exam with the purchase of my glasses. They actually gave me some amazing prices

After leaving an honest review about my bad experience, one of the employees, Hanna, texted my…read morepersonal phone number to harass me about my survey (that had nothing to do with her). I called corporate to report this inappropriate behavior, not only did they not give me a call back, but Hanna still works there! Don't go here unless you want bad service, then to be harassed about THEIR bad service! Hanna, please don't text me about this bad review too!

Awful experience. I received glasses with the wrong prescription. I took them back within the 90…read moreperiod so they could fix them. I went back to pick them up and they were still out of focus. Now they won't do anything about it. The manager was awfully rude and unhelpful. Steer clear.

This store has the worst customer service, and I barely got past the receptionist. She asked me to…read morescan something to get a link to their HiPAA policy. I scanned on my phone and set myself up in their system, then went to the next page and found a place for my signature. I looked more closely and there were (much smaller) indications of of whether I wanted their advertisements? (no) or whether they could they sell my data? (hell no). I asked where the HiPAA policy was and she said "it's on there." I showed her one page with login and the next page with the signature. She said, OH YOU WANT TO READ THE HIPAA STATEMENT? and I said yes (dummy). I would like to at least confirm that they HAD one. She ran to get a more senior person. Senior told me that the two pages is all they have. So Visionworks does not have a HIPAA policy (except "don't sell my data" ... really?) And all the while the receptionist was saying "yep. just like I told you, IT'S RIGHT THERE, I said that. Ohhhh, no I TOLD YOU IT WAS RIGHT THERE. OK maybe she was new and really wanted senior person to think that she knew what she was doing. But Visionworks has no HIPAA policy. It's not "right there." Then senior wanted me to sign something that said I APPROVED THE RESULTS OF MY EYE EXAM. Seriously? Before I even had the exam? But I know how these places want the customer to have all the data on file that they need to NAB you if you complain about anything. Senior started asking me about my health data, and apparently I'm supposed to answer that and just assume they won't sell it... So I wanted to get this done and I gave senior the information, and then she left. I started to tell new girl that earlier when she asked me if I WANTED TO READ THE HIPAA POLICY and I said yes, she didn't give senior the same response that she gave me. Then she acted like she never had a job before and brushed right past me and did something in the storage closet while I was trying to talk to her. I told her she was really flippin' rude. That was about all I had in me by the end of the day, so I just left. I don't like the fact that Visionworks makes you scan something with your phone to login to their system. I don't like the fact that Visionworks doesn't even TRY to have a HiPAA policy, yet they make their employees CALL IT a HIPAA policy. I don't like the fact that they want people to agree that the eye exam is good before it even happens. This place was a complete waste of time. I'm sure the doctors are great but I wish it wasn't set up like an optometrist drive-through.

The team members are kind and helpful. The selection is not as big as I thought it would be. They…read moredon't have a large grocery section with multiple brands. They tend to stick to three brands at the most for each item. Prices have gone up and the sales aren't saving anything because they just mark up the price. The store is clean and rather easy to navigate.

Target never ceases to be uninspired or less than impressive…read more Made an order online for a product I needed for a cemetery visit tomorrow. Online said less than 5 available. Waited over 2 hours for the email to say it was picked. Then just went in got the product off the shelf and canceled my online order. Over 20 of the item on the shelf. Went up to pay and was actually surprised they had real lanes open ( 2 stars ). Two employees with no lines were standing and chatting. I walked into a line past the cashier and I was asked if I was ready to checkout. I said yes. I asked her if she knew how long it typically took for a gift card to show back up on an account after an online purchase was canceled. She said she didn't know. The correct answer should have been I don't know but I will ask someone. So not able to use my gift card or circle points for my purchase. A few hours later it shows back up on my account. It's no wonder people do more and more on line shopping. The lack of care and service is the norm these days. The number of curb side, park and sit on your butt, in your car spots were numerous. We really are getting lazier and lazier these days.

I love Dr. Busby, I used to be a -6.5 prescription, but I got lasik. Dr. Busby was diligent with my…read morecheck ups post op, and was always great with my contacts/glasses scripts prior. She would even remember that I liked coffee and mentioned it to the receptionist to make sure she made me a cup. What doc does that? One that cares for her patients. I go about 1x a year nowadays for a check in, and have continued to get great care from all the Drs Busby, Feipel & Ray. Also they offer a free eye checkup for babies. Dr. Ray was great with my kiddo and had a fun little light up toy so she wasn't frightened during the exam. They are a great asset to the community.

Wonderful customer service! Dr.Busby was very knowledgeable, friendly and patient. The total…read moreexperience was 5 stars. Highly recommend! Plus they have a discount if you don't have vision insurance.

Dr. Patterson is Awesome! I was a Walk-in on a Monday and was out in less than 3 hours and got my…read morenew glasses Thursday xoxo #219

The staff was extremely unprofessional and unprepared. I arrived on time for my scheduled…read moreappointment and waited patiently in the lobby for about 30 minutes. When it was finally supposed to be my turn, I was told that my appointment had been given to someone else because they claimed I wasn't there--despite the fact that I had been waiting the entire time. This is not the first time this has happened; it's actually the second time I've experienced this issue. Very disappointing and unacceptable.