I had an outstanding experience with Orthoworks from start to finish. From the very first…read moreconsultation, the entire team made me feel comfortable, informed, and confident in the treatment plan. Every appointment was well-organized, on time, and handled with a high level of professionalism and care. What really stood out to me was the attention to detail and the consistent communication throughout the process. Janet and Dr. Fang took the time to explain each step, answer all my questions, and ensure I knew exactly what to expect. The follow-ups were thorough, and I always felt like my progress was being closely monitored and prioritized. Janet and Dr. Fang were both incredibly friendly and welcoming, creating a positive environment every time I walked in. I couldn't be happier with my results. My smile looks amazing. I highly recommend o Orthoworks to anyone looking for top-quality care and exceptional results!

Dr. Fang and Janet P. were great Janet took the time to explain each step to me as I had my braces…read moreput on which made me feel really comfortable thanks again Dr. Fang and Janet P. Awesome job. The staff were also great Connie at the front desk welcomes you with a smile and goes the extra mile to help when you call . And Celeste made the process of the purchase of the braces seamlessly easy. Well done Otho works.

Good dental care by Dr. Yeo, Good manager Maryann,…read moreWish your receptionist acknowledges us when we arrive, seems the manager maryann does that for them. Dental benefits explained well, treatment plan also, so my co-pay I didn't paying in full . Come here if you enjoy that type of professionalism. Recommended .

Scheduling issues where I have been rescheduled but, never contacted first…read more A faulty crown placed and after seeing 2 different dentists and the faulty crown replaced, I am now back again and the doctor is behind schedule so far that I need to be rescheduled once again. Save yourself a lot of time and find another dental facility for your dental needs. Also, the waiting room is so small it only has 2 chairs.

Dr. Chen, Hygienist Christina, front Desk Carol & Chris and all other staff members make you feel…read morecomfortable from the time you walk in the door. Dr. Chen's team is committed to providing excellent care. I've been a patient in this office for probably 10+ years. Highly recommend this office.

I've had a great experience here and can't recommend them enough. The staff is incredibly friendly,…read morefrom Carol at the front desk to Christina the dental hygienist and Dr. Chen. Everyone is welcoming and makes you feel comfortable from the moment you walk in. There is a small private parking lot, which makes visits much easier and stress-free. The cleanings are gentle but still very thorough and efficient, which I really appreciate. One thing that really stands out compared to other dental clinics is that my appointments almost always start on time. I never feel rushed, but I also don't feel like I'm sitting around waiting. Scheduling future appointments is also very easy. Overall, this is a well-run, professional, and friendly office that makes going to the dentist a much better experience.

I've been coming to this dental office for over 10 years and have had all my major dental needs…read moretaken care of here: from wisdom teeth removal to my first root canal, along with the regular cleanings I get every six months. Dr. Luo and his team have always treated me with the utmost respect and courtesy, and I really appreciate how accommodating they are when I call in for last-minute appointments - they always do their best to fit me in as soon as possible. During visits, they offer helpful advice and feedback whenever I ask, and I've always felt well-informed and cared for. I also enjoy the charm of the office; the little touches in the waiting room and the ample seating make it feel welcoming. While it can get pretty busy on weekends, my needs have always been met without issue. Parking's not a hassle either as there's metered parking conveniently located right outside the office. Dr. Luo is incredibly patient, knowledgeable, and kind. I have a lot of respect for him and his team, and I'll continue to return for all my dental care.

I am downgrading my five star review to one star due to the way I was treated by the staff. For…read morethe past several months, I have paid out of pocket for a Delta Dental plan that I know their office accepts. This is despite my being unemployed for most of 2024 and turning 65 at the end of August - yes, I am a "senior". On 9/16/24, I began a position with the State of CA where they offer a variety of dental plans. Since I need a considerable amount of work done - at least 10 implants, I was considering maintaining my current policy and signing up for a policy offered through the state. With open enrollment two weeks away, I wanted to ensure I chose a policy Dr. Luo's office accepted. I called their office multiple times. Each time I tried leaving a message, my message was cut off so that I could only say five words - very frustrating. I even called their office on Saturday as I recall their office is open on Saturday. When my calls were not returned, I sent a text message. Still no response. I should add that Dr. Luo's office had already fitted me with eight to 10 crowns. After insurance paid their max of $2K for the year I paid the remaining $10K in a lump sum check as i want to avoid making payments and se the at Dr. Luo is compensated for his work. When I still received no response, I went to their website and tried reaching out that way. Finally, five days after starting my new job, I called the office for the 20th time. I was told Dr. Luo had COVID and that the office was closed. I explained I started a new job and all I need to know is what type of dental insurance they accept. I recall from past conversations they accept Met Life. When I asked the woman if they accept Met Life she confirmed they did accept the insurance. However when I went into more details, she suddenly said, no we don't accept Met Life. I then asked about Delta Dental. She confirmed they accept Delta Dental but as I went into more specifics she then said, no we don't accept that insurance. Feeling totally frustrated, I told her I will give her the dental providers and she can let me know what plans they accept. She refused to work with me. I have since looked and there are other dentists in my area that are open Saturday. From my past observation(s) it is clear Dr. Luo's staff caters to Asian clients. I am disappointed in how I was treated and will not be returning. Suggestion. Next time Dr. Luo comes down with COVID, you should change your outgoing voicemail message to reflect this so patients are not kept waiting for days on end waiting for a return call. I need thousands of dollars in dental work - implants are my only option. I would have paid upfront but you lost me as a customer due to your substandard treatment of me.

After nearly 20 years living in San Francisco - and cycling through a new dentist every couple of…read moreyears hoping to find the right fit -I can finally say I've found "my" dentist. It might sound unusual, but I genuinely look forward to my dental appointments. Especially in a world that feels increasingly stressful and anxiety-filled, that hour in the chair has become one of the most welcoming, calming, and unexpectedly enjoyable parts of my week. Dr. Tran at Thodas & Tran Dentistry changed that for me. Even though he is out of network for me and not local to me - I happily travel from SF to San Bruno because he and his team are worth it. Dr. Tran has a steady, reassuring presence and takes the time to clearly explain what's happening, what to expect, and each step along the way. He thoughtfully reviews all options, walks through the pros and cons, and makes sure you feel informed and empowered - never pressured. Georgia and the other dental hygienist are the best. My teeth have never felt this clean! Professional rocks starts. Jenny, the dental assistant is excellent - so knowledgeable, warm and friendly, and always one step ahead and ready to go. The entire staff is amazing. You're treated like a person, not a number. After two decades of searching, I FINALY feel completely confident, happy, and at ease with my dental care. Highly recommend!!!

"Finally found a dental office that feels like family. Christine is an amazing hygienist--thorough…read morebut very careful--and she has a ton of experience, which really shows. Dr. Kim Tran is a total pro; he's efficient, and don't push unnecessary procedures, and he make the whole experience stress-free. Also, a huge shout-out to Michelle at the front desk. Even though it was my very first time and she didn't know me, she was incredibly helpful and managed to get me in for a last-minute substitution following a cancellation. She made the scheduling side of things a breeze. Best dentist in San Bruno, hands down."

I had a great experience with the dentist during my cavity filling appointment. He was incredibly…read morepatient, especially while working on my molars, which can be difficult to treat. He took the time to make sure I was comfortable throughout the procedure and explained everything clearly. The filling was done with great care and professionalism. I truly appreciate his attention to detail and would highly recommend him to anyone looking for a skilled and caring dentist.

Just FYI My former dentist in SF retired - told him I wanted a referral to a GREAT dentist that…read moretakes medi-cal/denti-cal that's either in Pacifica or close. He referred me to Dr Elliot Bing Xia - young experienced who has great people skills, he takes his time - very thorough and detailed. Painless. American born - very popular. his office is at 931 San Bruno Avenue West - across from Bayhill - Ample free parking. Only 10 minutes away from Pacifica. 415 983 2626 I referred neighbors to him and they like him also. Handicap accessible/wheelchair accessible.

I went in for a routine cleaning and left feeling like I had just been cast in a dental horror…read morestory. The hygienist gravely informed me my teeth were in "terrible condition" and insisted I book cleanings three times a year -- apparently my mouth is the dental equivalent of a condemned building. They also completely misdiagnosed the cause of my tooth pain, sending me to a surgeon for two wisdom tooth extractions I didn't actually need. That surgeon? A sequel nobody asked for: sloppy closure on the extraction site, infection as a bonus feature, no prescription for pain meds, impossible to reach, and billing practices that made me wonder if I'd wandered into a used car lot instead of an oral surgery office. Also, my teeth were quite fine after a second and third opinion...

Price gouging dental care. All about sales and then they hit you with an almost 4% CC fee. Better…read moredental associations out there.

I had tooth sensitivity in my front teeth for a year which prevented me from smiling on cold…read morenights. My previous dentists said there was nothing g I could do to fix it. Amazingly in my first treatment with Dr Pombra she treated the area with a high tech laser and I am 100% pain free. She is spectacular!!!

Dr. Pombra and her team of hygienists are wonderful! They have great bedside manner which is…read moreimportant to me. I always receive actionable steps I can take to make my oral care even better. Highly recommend them to everyone in the Bay Area.

First time here with great experience! I was seen my Dr.Chan and Jenni with the help of Yoly. They…read moreall have professional knowledge and explained everything to me. Would highly recommend this place!

I've been coming here for 20+ years and the service has always been stellar. A clean office,…read moreattentive staff and experienced doctors and hygienists. Highly recommend!