I had an outstanding experience with Orthoworks from start to finish. From the very first…read moreconsultation, the entire team made me feel comfortable, informed, and confident in the treatment plan. Every appointment was well-organized, on time, and handled with a high level of professionalism and care. What really stood out to me was the attention to detail and the consistent communication throughout the process. Janet and Dr. Fang took the time to explain each step, answer all my questions, and ensure I knew exactly what to expect. The follow-ups were thorough, and I always felt like my progress was being closely monitored and prioritized. Janet and Dr. Fang were both incredibly friendly and welcoming, creating a positive environment every time I walked in. I couldn't be happier with my results. My smile looks amazing. I highly recommend o Orthoworks to anyone looking for top-quality care and exceptional results!

First of all, the visit was great, everything was wonderful, I took my son in for his first free…read moreevaluation estimate and procedures done on 01/29/2026 at the end of the procedures we met with an Advisor A.K.A payment plans person name Celeste, we talked to her and at the end of our conversation she said ok I will e-mailed you the information so you can discuss which plans you want to go with your wife. 24hrs later, nothing, 1 week, nothing, 2 weeks? On 02/09/26, I called the office and said I had not received anything from my email for weeks. Can you verify you have my correct information? They said Yes, we are sorry. We will email you in a few hours, a day later, nothing at all. I emailed them again on 02/10/26, 7days later, still no response. This is very unprofessional. If I have to call/emailed you just to follow up as your customer, then no, thank you. I'm not getting a free braces service here! I will be going elsewhere even if its 20 mins drive vs 10 mins. I don't feel valued and appreciated here from the start! NO Thank you!

I had a great experience at San Bruno Smile. As soon as I walked in, Mary Ann at the front desk…read moreacknowledged me right away -- even though she was busy and working by herself. She was helpful, kind, and made sure I was well taken care of. The dentist also took great care of me.

I had a deep cavity removed from under an old filling, and the entire experience was better than I…read moreexpected. Miriam and Beatriz at the front desk helped everything run smoothly, from check-in to scheduling my upcoming visit. They are both so warm, welcoming, and friendly. Dr. Patel was amazing. He has such a calm and reassuring presence, which helped put me at ease and made the treatment go much better than I expected. His professionalism, patience, and gentle approach made all the difference. Tatiana his dental assistant did a great job facilitating the treatment process. She was attentive, supportive and helped everything go smoothly from start to finish. Thank you all for making what could have been a stressful appointment such a positive experience!

I've had a great experience here and can't recommend them enough. The staff is incredibly friendly,…read morefrom Carol at the front desk to Christina the dental hygienist and Dr. Chen. Everyone is welcoming and makes you feel comfortable from the moment you walk in. There is a small private parking lot, which makes visits much easier and stress-free. The cleanings are gentle but still very thorough and efficient, which I really appreciate. One thing that really stands out compared to other dental clinics is that my appointments almost always start on time. I never feel rushed, but I also don't feel like I'm sitting around waiting. Scheduling future appointments is also very easy. Overall, this is a well-run, professional, and friendly office that makes going to the dentist a much better experience.

Today I had a cleaning and overall assessment from Christina and Dr Chen. As usual the cleaning was…read moreexcellent by Christina. She was great. More information that is always helpful. Same with Dr Chen. The best. Nothing more to say... Chris is always there... makes you feel totally comfortable and really listens! How refreshing... everybody is relaxed... they stand out in many ways over and above. Thank you!

My wife Rovina and I have been coming to Dr. Lei Luo's office for more than 5 years. We followed…read morehim from his San Bruno office to this beautiful new location in Redwood City. Today was our annual teeth cleaning, and the hygienists and staff were excellent as always. What keeps us coming back is the trust we have in Dr. Luo. He has successfully completed 3 dental implants for me over the past few years, and I'm scheduled for another one soon. The results have been fantastic. I also want to thank the reception staff and Dr. Luo's nurse/assistant. They are always so friendly and patient. When I have questions or need to tell Dr. Luo something, they listen carefully and make sure he gets the message. It really makes us feel cared for. Dr. Luo and his team truly help us maintain healthy teeth as we get older. The new office is beautiful, spotless, and very comfortable. They speak English, Chinese, and Spanish, which we appreciate. If you're looking for a skilled, caring dentist in Redwood City, especially for implants or senior dental care, Dr. Luo is the best. Thank you for 5+ years of great care! 570 El Camino Real, Suite 270, Redwood City.

I've been coming to this dental office for over 10 years and have had all my major dental needs…read moretaken care of here: from wisdom teeth removal to my first root canal, along with the regular cleanings I get every six months. Dr. Luo and his team have always treated me with the utmost respect and courtesy, and I really appreciate how accommodating they are when I call in for last-minute appointments - they always do their best to fit me in as soon as possible. During visits, they offer helpful advice and feedback whenever I ask, and I've always felt well-informed and cared for. I also enjoy the charm of the office; the little touches in the waiting room and the ample seating make it feel welcoming. While it can get pretty busy on weekends, my needs have always been met without issue. Parking's not a hassle either as there's metered parking conveniently located right outside the office. Dr. Luo is incredibly patient, knowledgeable, and kind. I have a lot of respect for him and his team, and I'll continue to return for all my dental care.

A dentist office that cares! Dr. Tran and the team always provide top quality service with a…read morewelcome attitude and smile. This is the first dentist office to check my tongue and throat for cancer during a routine cleaning/checkup. Not only that, but Dr. Tran takes the time to explain the what and why of my procedures. He even has a small camera he uses to show what my teeth look like in real time! I got to see how cracked my fillings were and areas where my gums are receding. And he's the first dentist to pinpoint that I clench my teeth.

"Finally found a dental office that feels like family. Christine is an amazing hygienist--thorough…read morebut very careful--and she has a ton of experience, which really shows. Dr. Kim Tran is a total pro; he's efficient, and don't push unnecessary procedures, and he make the whole experience stress-free. Also, a huge shout-out to Michelle at the front desk. Even though it was my very first time and she didn't know me, she was incredibly helpful and managed to get me in for a last-minute substitution following a cancellation. She made the scheduling side of things a breeze. Best dentist in San Bruno, hands down."

Although Dr Xia can be a bit rough when he comes to inspect the patient's teeth, he nevertheless…read moredemonstrates his empathy towards the patients he works with while giving out helpful advise in how he can take care of our teeth, furthermore, he also allows shadowing opportunities for newer generations aspire to get into the dental program Overall, this clinic is superb in health care and well known for providing any form of teeth care this clinic can offer

Just FYI My former dentist in SF retired - told him I wanted a referral to a GREAT dentist that…read moretakes medi-cal/denti-cal that's either in Pacifica or close. He referred me to Dr Elliot Bing Xia - young experienced who has great people skills, he takes his time - very thorough and detailed. Painless. American born - very popular. his office is at 931 San Bruno Avenue West - across from Bayhill - Ample free parking. Only 10 minutes away from Pacifica. 415 983 2626 I referred neighbors to him and they like him also. Handicap accessible/wheelchair accessible.

I called in because my daughter was in pain in the back of her jaw due to her wisdom teeth. They…read moreassured me that they could take care of her that evening. I did not expect that anyone would pull out her teeth that evening. I just wanted them to xray that area and make sure that's what it was, and to give a referral to a specialist if needed. They took her in and insisted on xraying all her teeth with the vinyl ones you have to hold in place in multiple tooth areas. They then sat her in the chair and began cleaning all of her teeth including the very back molars next to where wisdom teeth are located. She was in tears at this point waiting for the dentist to review the xrays. She came over and stated there were no cavities, see you in six months. I was very confused at this point because I stated wisdom teeth on the phone, said it again when we came in and when they insisted on cleaning the teeth when she was in pain. The dentist then told me that they do not have the ability to xray the wisdom teeth area, that is a panoramic xray machine that is done standing up. She said they would writ a referral for her to see an oral surgeon for an evaluation. I asked them if they could writ a prescription for one or two pain pills to overcome her now increased level of pain from the cleaning. The dentist said it wasn't warranted for a simple cleaning. This was a shady money grab that left my daughter in more pain than she came in with. How dare you get me into your establishment under the false pretense of being able to offer guidance for my daughter. I took your referral to a different oral surgeon where they removed four impacted wisdom teeth from my daughter's mouth. The oral surgeon you would have sent us to was not even in our Delta Dental network. Do not trust this dentist!!!

I went in for a routine cleaning and left feeling like I had just been cast in a dental horror…read morestory. The hygienist gravely informed me my teeth were in "terrible condition" and insisted I book cleanings three times a year -- apparently my mouth is the dental equivalent of a condemned building. They also completely misdiagnosed the cause of my tooth pain, sending me to a surgeon for two wisdom tooth extractions I didn't actually need. That surgeon? A sequel nobody asked for: sloppy closure on the extraction site, infection as a bonus feature, no prescription for pain meds, impossible to reach, and billing practices that made me wonder if I'd wandered into a used car lot instead of an oral surgery office. Also, my teeth were quite fine after a second and third opinion...

I had tooth sensitivity in my front teeth for a year which prevented me from smiling on cold…read morenights. My previous dentists said there was nothing g I could do to fix it. Amazingly in my first treatment with Dr Pombra she treated the area with a high tech laser and I am 100% pain free. She is spectacular!!!

Dr. Pombra and her team of hygienists are wonderful! They have great bedside manner which is…read moreimportant to me. I always receive actionable steps I can take to make my oral care even better. Highly recommend them to everyone in the Bay Area.

What a refreshing dental care experience! Yoli was absolutely amazing. Great customer care with a…read moresmile. Very attentive to me and to my concerns and requests. Dr Kammil was phenomenal! I especially enjoyed her singing while she worked. She was very honest and reassuring about my assessment and she was very gentle while working on my teeth. I felt very comfortable being in their care.

Care Quality, staff are very friendly make you comfortable while working on my teeth Dr Alexandra…read moreis the best