This Southern location is the place to go for your self pest control needs. You can walk in to get…read moreinformation on the pests that are causing a problem at your home. They will tell you the best way to tackle this problem. They have pest control items that you can purchase there. And they also provide services that require professional help. I trust what I buy here with the information provided more than I trust my guesswork and purchasing pesticides elsewhere.

Had an appointment with them last week. Never showed up, never called. I would only recommend…read morethem to anyone willing to waste several hours waiting for a no-show. Not reliable.

Wasn't equipped for my particular job (exterior high ladder work) but returned my call promptly and…read morerecommended someone who could. Spoke with Susan herself and she was great.

Susan's exterminating was great at communication and doing the spraying and baiting for our pest…read moreproblem. I appreciated the follow up call after to give me an update.

We've had Orkin for about five years (if you consider three years prior, then canceling them and…read morethen giving them a second chance and having them for the last year and a half) For some reason, they lack customer service and customer service tells you things that just don't happen. By way of example, we have been waiting for a mouse bait trap since the middle of March (when they performed our early spring treatment. As of June 21st, we still have not received the bait trap and we keep asking every time they come and the Technician tells us they will deliver one or bring it with them on the next visit and this does not happen. We have had two visits since and they keep saying it's coming. We have found in our experience that the Technicians notes are not communicated to the office nor to other Technicians and each time Orkin comes, we have a different Technician who knows nothing about the prior visit or anything about a bait trap being delivered (nor does the office stays). I believe Orkin has high turnover of employees and some employees call in sick on the weekend (especially during summer) so the person who did our service in March does not share the information with the main office so it is not communicated to another tech who comes to our home. The second issue pertains to auto pay. Orkin automatically bills out credit card monthly for service (sometimes with not even having perform the service due to rain) and we've been paying this way for since we signed up. For some reason we sometimes get notices in the mail that we have a balance due and when we call Orkin they say to ignore it and it is an error. This has happened twice. Their office is grossly disfunctional, and their systems or staff are questionable. You probably wonder ...why are we still using them? My answer is that they are slightly less then some competitors and in the beginning, they were really good, however things started to change, I'm telling people this because no matter what they tell you during their sales call, get it in writing and you need to stay on them to ensure they do what your contract states. Do not take their verbal word on anything, and do follow up on any requests ( you may be calling them frequently).

We have had Orkin for years on their Quarterly service. If you look on their website, they rave…read moreabout their service to eliminate carpenter Bees. This year, the Bees were worse than ever. We called them for JUST the bees; a technician came out and proceeded to inform us that we had to inspect the roof of the house, find the holes, and spray insecticide into them. He wasn't planning on doing it, he just wanted to give us the info. I plan on getting a different company for the bees...but then I won't need Orkin anymore for the quarterly spraying. So, FIRED.

Excellent customer service and resolved my mouse infestation problem. I highly recommend this…read morebusiness.

My landlord tried to hire this place to spray my apartment for mice and cockroaches, but when they…read morecontacted me, I asked them to tell me what chemicals they used because I have an elderly and sick cat in the house. The guy who seems as far as I can tell to be the only employee, said he wasn't sure he was allowed to discuss that with me and had to have his manager call me. It was a huge red flag because all pest control people who are licensed should know that they are required by law to not only tell you what chemicals they use, but show you the labels of their chemicals as well as their license number before providing a service. I told him there was no way I was going to let him spray in my house.

Two weeks into moving into our new rental, we had a cockroach problem. We contacted a number of…read moreexterminators for quotes and had them come by the house to diagnose the issue. Kevin was the most thorough by far! He moved our kitchen appliances to show us where they may be nesting, and identified potential entry points that needed to be sealed. He did regular treatments and followed up to make sure that our pest problem wasn't recurring. When our bug problem became a mouse problem, he came by immediately with traps. When the mouse got loose in the house, he coached us through how to catch it live on the phone, and came by the next day to check on us. Kevin is extremely punctual and communicative, responding via texts and calls within minutes. His service is worth every dollar. No one wants to need to call an exterminator, but if you do, call Kevin.

I continue to be a loyal customer of People's Pest control. Kevin really cares about what he does…read moreand goes above and beyond to service your home. I am always impressed by his punctuality and thorough assessment. Do not hesitate to reach out to him. You won't be disappointed!!

I saw a mouse and had Prodigy come out and check the whole house. They plugged up every way they…read morecould possibly get in, left little black boxes all around the basement and behind appliances. Never saw another for two years. Had them come back and again never saw another for two years. I highly recommend them.

Called for a service to exterminate some pests. They came out within three days and did a great…read morejob. Highly recommend!!

It is so rare to find a company that operates with this much heart, honesty, and professionalism…read more From the moment John stepped inside, we felt in good hands. John came out to treat our termite issue on short notice; he truly went above and beyond what I expected without added cost, and it's clear he truly cares about the people he serves. Elite Pest Control Philadelphia is more than just a service--they are wonderful people who happen to be experts at what they do. If you have any pest issues at all, do yourself a favor and call John at Elite Pest Control Philadelphia. My family and I couldn't be happier. Thank you so much, John! You are truly the best!

We were very happy with this business. Very friendly, polite. Helped solve my problem Will use…read morethem again