If renting twice from the same company doesn't say enough, let me spell it out: Cerda-Zein Real…read moreEstate is top-tier. Professional, organized, and genuinely kind across the board. Maintenance was always timely, respectful, and easy to work with. CZRE has been my second home in more ways than one, and I couldn't recommend them more.

Fabulous experience with Jose!! A man who knows real estate and knows how to sell property quickly…read moreand for top dollar. I would highly recommend his services to anyone, especially if in Alameda.

We've had several maintenance jobs done by Gentian from Prime Property. He's always been extremely…read morefriendly, professional, and hard working. Each time he has done amazing work by addressing the cause of our problems and not just the symptoms. Hopefully we won't need any other maintenance, but if we do, we'd be lucky to have him back. Also a shout-out to Briana who has been very responsive, helpful, and able to address any of our questions/concerns regarding our space.

Decided to go with PPG to manage a small property for parents. Big mistake. If you want to be…read morehands off, you shouldn't be with this company as they will find ways to use their in house repair men "fix" things. They also charge the owners if a tenant no shows their repair call. Like most recent homeowner reviews, I dealt with the same issues. The final straw was when they quoted me $7k for a repair that was only 3k as I was familiar with the work/industry. Huge up charge and fake billing items. After giving them their 60 days termination notice, they snuck their repair crew in to do "sewer cleaning." In 2024, the property collected 24k in rent but had 4.3k in fees and charges. If you are a landlord, find someone else.

I wanted to write about a recent experience I had with Drysdale and its management of the property…read moreI've been living in since 2005. We had a flowering tree that hung across our driveway but appeared to have collapsed and made it impossible to get out. I contacted their maintenance department, and within a day they had scheduled in a team that came in and completely removed the blockage as well as cut the tree back to a point that we know longer have to worry about it. I was very impressed with how quickly they responded. Five star is easy! Additional update. Couple of weeks ago I requested that a DIRECTV dish mounted on the side of our building be removed as the wires were hanging from it.

Warning to future renters:…read more Don't bank on your appointment actually happening. I showed up for my scheduled viewing and was completely stood up. No communication beforehand or after and no one answered the office line. They send 4 automated texts to confirm you will show up just for them to no-show. Beyond disappointing.

I just recently signed a lease with Oak Tree Property Group. From the very simple application…read moreprocess, the apartment tour, to the timely correspondence in between, I cannot recommend Oak Tree Property Group enough. I was recommended by a friend who also found her rental through Oak tree. I'm so glad I listened to her...I have adhd and an ESA animal, applications for apartments always feel daunting. I worked with Nay from start to finish. He made everything very simple, communicated expectations very clearly, and helped me find the most perfect apartment for me and my pup Molly. Thank you so much Nay and everyone at Oak Tree Property Group!

Oak Tree took over the property management of the apartment complex I was living at in El Cerrito…read moreand, bless their hearts, made a feeble attempt at trying to improve the disaster that the previous property management company, BG Asset Management, left behind. For the love of all that is holy, please steer clear of renting any units on Central Avenue in El Cerrito!!! Between the mold in the walls, an active and years old cockroach infestation, three out of four broken washing machines at any given time and the rats that like to just hang out in the courtyard and the parking garage, it is just not worth it! After a repair job on the roof was performed by Oak Tree's maintenance crew when they took over earlier this year, the cockroach problems managed to get worse. Don't let the fancy paint jobs or $500.00 off the first month's rent fool you about Oak Tree's Central Avenue available units. All the paint and deals can't fix a property in need of a full building fumigation and mold remediation. Skip on by Oak Tree...

Amy Loughran is a consummate professional. Finding the right house was easy enough but where she…read moredifferentiates herself is in the attention and expertise she delivers both throughout and beyond closing. As a newcomer to the community, Amy was a valuable and trusted advisor in all things great and small. Thanks, Amy!

I cannot recommend our agent Amy Loughran and the whole team at Kate McCaffrey Group highly enough…read more As buyers in the notoriously tricky Alameda market, we found Amy's deep local experience and sharp instincts to be invaluable. She helped us navigate the common tactic of 'teaser' pricing (listing low to drive bidding wars) by providing clear, accurate data on where market rates actually sat. We ultimately purchased a Victorian home, and Amy was instrumental in helping us understand the special considerations and responsibilities that come with owning a historic resource. Her expertise in this area gave us a level of confidence we wouldn't have had otherwise. Once we were in escrow, Amy truly went above and beyond. Even through the holidays, she was incredibly responsive and never missed a beat. She provided us with excellent referrals for local contractors and was a wealth of knowledge regarding schools and neighborhood nuances. Even though we closed escrow just 2 days before New Year's Day, Amy and the others on the team kept us informed and moved the process along as quickly as possible. If you want a dedicated, well-connected team that truly understands the unique character of Alameda homes, work with these folks!

Michell was incredibly insightful, realistic and straight forward as needed…read more Very knowledgeable in all areas of the Bay Area, including deeper areas of the North, South and East Bay. Her price points are incredibly accurate for rental and purchase. Very accommodating with regards to schedule flexibility especially during COVID times she arranged appointments and was available most times. Her wide ranging knowledge in cost, market trends and ability to manage expectations was crucial to us purchasing a home. She also has a lot of connections within the banking and loan industry which allowed us to secure funding for down payment, get pre-approved to make an offer and also to receive a mortgage loan after purchase at the best rates and incredibly fast. It was a full service! Her background as attorney was very insightful as we also received advice with regards to risk. Later, we used Michell to help us rent our house, preparing disclosures with us and establish the appropriate price point there as well!! As a result of preparing for making an offer with Michell (looking at trend data, comps, surveying homes and all of the banking and loan preparations); we were able to zero in on a price point, a neighborhood and the first home we submitted an offer on, was accepted! We then closed and moved in within 2 weeks during the most aggressive and competitive market in history! We couldn't believe it! She wears many hats and wears them well. We are so fortunate to have met Michell.

Michell and her business partner Dan are simply amazing. They have helped us find the perfect home…read more Becuase of their expert knowledge of the Bay Area real estate market we were not only able to find a place that feels like home, but also buy it an affordable price. In addition to her professional acumen, Michell took the time to understand our particular situation and was able to suggest homes that were a good fit. As well as being empathetic, Michele also provided no nonsense advice when we needed it. Michelle fought hard for our interests and was able to get us an amazing price by expertly negotiating the offer. Michele has assembled a team of impressive people that worked as a single powerhouse when it came time to close the transaction. She recommended a loan officer and escrow agent that were able to close our transaction in 10 days! We couldn't have asked for a better partner in finding our home and we hope that we will get an opportunity to work with Michell and her business partner Dan again.

We had an amazing experience working with her. She handled everything from start to finish,…read moreincluding coordinating the remodel to get our home ready for sale, which made a huge difference. Throughout the process, her advice was spot-on--she knew exactly when to pass, counter, and accept offers, and we trusted her judgment completely. She's incredibly knowledgeable and made what could have been a stressful process feel smooth and manageable. Highly recommend--absolutely worth every penny.

Our family has had the pleasure of working with Sophia Niu twice, and we honestly couldn't…read morerecommend her more. She helped us buy our first home in Alameda, which came with plenty of complications given our unique situation. Years later, when it was time to find our family's forever home, we knew right away we wanted to work with her again. Sophia patiently spent months touring homes with us, always offering honest opinions and thoughtful advice. She brings such a warm, kind energy that makes the whole process feel enjoyable and low-stress (as can be). Both times, Sophia impressed us with her professionalism, transparency, and realistic approach--always keeping our priorities, concerns, and budget in mind. On top of being an amazing realtor, she's incredibly well-connected and has been a huge help with everything home-related. Her reputation truly speaks for itself, and we wouldn't hesitate to work with her again in a heartbeat.

My partner and I were approved for a unit after viewing three properties by this management! While…read more2 Lofts was shown in terrible condition (with bugs, old food, and stains still in place), we proceeded with applying for the cleanest unit which was even more of a red flag because for this unit they said someone was already suppose to pick up the key but she ghosted them! A week later Franny called with an approval and we also received an email confirmation. I mentioned I would be applying for Homeless Assistance through Contra Costa County, and they were obviously depending on it more than myself. This was my first time navigating permanent assistance, so I had questions. I asked if it was possible to separate the lease, I was informed the next day by Franny after checking with her broker they can't proceed with that & I was ok with that, as they still proceeded to go through with everything relying on the permanent assistance! Eventually, I found out the county was able to proceed with both of us on the lease, which was even better! Unfortunately, due to delays with my caseworker which I made a complaint on while trying to reach her for a week which I feel she was ignoring me on purpose because my case was switching to Alameda County July 1st which I just think she didn't want to do any paperwork for my assistance! After finding out I was denied assistance due to accepting a new job with the City of Oakland, my offer letter wasn't good enough & they wanted paystubs even though my worker told me I can. I told them it takes at least 3 weeks for the process & was waiting for my employee Id number Proof wasn't enough, unfortunately they wont pay more than 80% of your income. The moment Franny found out the county couldn't pay, she ghosted me. I emailed Franny the same day I was denied no response so I called the next day. Still, I offered to pay the entire deposit and rent out of pocket for the unit to the property management and even let them know I could bring the full payment the same or next day & move in on the 7th no later than the 15th! My partner makes 3.5-4x the rent, and I have additional self-employment income. Eventually, I was told they weren't moving forward with my application I was ultimately told the owner didn't want to deal with it I truly didn't understand and the reasons kept changing First, it was because originally planned to move in on the first Then, it was the "inconveniences with the county" (even though I was pushing the process myself) Then it was allegedly "fraud" because I asked about separating leases, which was an honest question, not a demand although after they still proceeded to ask and move forward with me! She said it seemed as if I was unreliable! Like huh? Then after I mentioned a fair housing complaint Franny stated the county thinks something is up with you too" A completely inappropriate comment that made me wonder if my confidential information was being shared improperly or if I was being retaliated against. I never received a written notice explaining why we were denied, even after asking twice. This experience delayed my family by two critical weeks, and based on how it unfolded, I strongly suspect source of income discrimination. We were transparent, financially qualified, ready to pay, and had solid rental history but none of it mattered at this point after they realized the county wouldn't be footing the bill. Which makes me realize I don't think they even did any job/ or rental history verifications! If you're a working person trying to get stable housing or using assistance in any way, be cautious. Based on my research, this is not a unique experience. It's common for people using public assistance to be treated as less-than even when they're offering to pay everything themselves. I'm filing a formal complaint with Fair Housing, and I'll continue to speak up not just for myself but for anyone who's ever been quietly discriminated against and made to feel like they are the problem. We deserve better.

Slow service, not knowledgeable about the properties they represent! Asked point blank if a house…read morehad access to a basement we could see when we toured but they had no idea what we were talking about. We were the only ones there and nobody was at the front desk for 5 minutes after we rang the bell.

Nicholas is straightforward, knowledgeable, and truly understands the property management industry…read morefrom the inside out. He has a great way of cutting through the noise and explaining what really matters, especially for homeowners who are trying to figure out whether renting out their property makes sense. He's clear about the realities, patient with questions, and honest about the pros and cons -- which is rare and incredibly valuable in this industry. What stands out most is his professionalism and steady, no-nonsense approach. Nicholas is someone you can rely on to give accurate guidance and follow through. I trust him, and I would confidently refer clients to him knowing they'll get thoughtful, competent support from start to finish.

My heat was out for three months, they sent an unlicensed repair person to fix it, it caused a gas…read moreleak and it took them a month to fix the gas leak. I asked to talk the manager of this company or the landlord and it took three months and me withholding rent for them to fix anything or to even let me speak with management

This has been the most community felt experience in Oakland. Michelle - property manager and Kevin…read more- manager were a delight to work with. They are responsive, supportive and have hugely made the opening on @Made2gather - our new cooking school and social entrepreneurs hub a successful transition. We are thrilled to be living in this complex and can't wait for the next chapter. Thank you to both of you we literally could not have done it without you.

DON'T LIVE HERE for following reasons:…read more (Someone recently got shot in the head 2 blocks down) 1. Horrible terrible management (onsite property manager lives 2 blocks down at 401 Derby ave who will ignore your concern with attitudes) 2. lots of break-ins 3. New appliances are breaking all the time 4. 2 murder cases recently and robbery all the time in the neighborhood https://www.google.com/amp/s/www.eastbaytimes.com/2018/02/16/man-fatally-shot-in-east-oakland-last-week-identified/amp/ 5. Way too expensive for services they don't provide