The owner was very hands on , explained how to work the gas fireplace and explain to us safety…read moremeasures to open the chute first so the air is ventilated up the chimney. i used a contractor on groupon, but they haggle for pricing different from agreed prices . this vendor is very honest and clean up after and the fireplace looks like new. We are a property management company and always need good honest contractor on our network. already lined up next job for them. good job!

I contacted Poppins Cleaners Fireplace & Chimney Repair after seeing positive recommendations on…read moreYelp and scheduled Caesar to assess a fireplace issue at my rental property--the remote wasn't turning the unit on. Caesar called me with the following diagnosis: "Good morning. I was able to program the remote control, and it's working fine, but that's not the problem. The pilot light ignites, but it has two sensors. The first one ignites and keeps the pilot light lit. The second sensor, when it heats up, sends a signal to the valve to open the burner. The valve is sending a good signal, but the servo motor is burned out. So the problem is the electronic gas valve that controls everything. I can do this job for $800. This includes replacing the valve with a new one, installing it, and reprogramming it, since everything is electronic." From the moment he delivered this diagnosis, he was incessant about doing the repair immediately and pushed hard for me to authorize the $800 job on the spot. I told him clearly that I would be getting a second opinion and likely going through my home warranty. That's where things took a very concerning turn. After he left, my tenant called to tell me that the remote control for the fireplace was suddenly missing. Caesar had taken it with him without any permission. I had to call him and demand that he return it to the property. Then, things got even worse. My tenant called again to say he noticed that some fireplace connections appeared to be left intentionally disconnected after Caesar's visit--presumably to make it seem like major repairs were needed. My tenant simply reconnected the wiring, and the fireplace worked perfectly with the remote right away. No $800 repair, no burned-out valve, no issue with sensors or motors--just unplugged wires. This experience was not only unprofessional, but also deeply untrustworthy. Manipulating a system to justify unnecessary repair costs and removing a remote without permission is completely unacceptable. I strongly advise anyone considering Poppins Cleaners Fireplace & Chimney Repair to beware. Based on my experience, their practices are pushy, dishonest, and potentially deceptive. Save yourself the headache and look elsewhere for a reputable and ethical company.

Great, prompt quality service and professional work. Cap, collar and vent replaced and everything…read moreis new again with a great warranty. We recommend Lone Star Chimney to anyone needing fast friendly service for a worry free repair or replacement.

I'm so impressed by the level of professionalism & expertise that took place with Ron from Lone…read moreStar chimney. After 3 years of being told by 4 different supposed experts that we needed to break the wall to address the wiring issues with our fireplace , Ron came in and did a full assessment and fixed our fireplace within less than an hour. His expertise saved us a tremendous amount of money. In addition, he walked me through safety protocol to keep in mind & long term usage! He was detail oriented in all aspects! I'm extremely happy to have fireplace back up & running after such a significant amount of time.

I hired Top Star Air Pros to clean my dryer vent and to give me an estimate on air duct cleaning…read more My technician was Henry, and he did an amazing job. My original appointment time was between 3pm-6pm but he called me and asked if he could come earlier, which I appreciated! He was professional and courteous and explained everything to me throughout the process. He also provided pictures of the before and after so I could see the improvements. He completed everything in a time manner, which included the dryer vent cleaning, A/C sanitation, and duct work resealment all at a reasonable price. Overall, I am impressed with their service and will use them again for the annual cleaning.

Definitely will stick to Top Star Air Pros going forward for my home's air duct and dryer vent…read morecleaning. First visit was great... Pedro and Mike were very helpful in taking pictures and explaining what I'm looking at and show the before/after pictures of the improvements they've done after the cleaning/sanitation. Afterward, my dryer was still having issues with taking several cycles to dry my clothes and the owner (Matt) was very helpful and responsive in scheduling a follow-up visit to check. The next team... Henry and Johnny were also very friendly and helpful. They checked my roof and discovered my builders never removed the cap from the dryer roof exhaust and showed me how bad it was clogged. I appreciate Henry taking the time to explain it all to me and made it a quick fix and visit. These guys here know what they're doing and definitely recommend them for your home air duct work.

Our dryer started smoking last week ! I know so scary and so blessed our house didn't catch on…read morefire! Huge shoutout to Craig for coming out and checking our duct work. He found a piece completely blocking the vent--no wonder it wasn't working properly! Check out the video for what he found! We are so thankful for his quick help. If you ever need a trustworthy duct or chimney guy, Craig is your man!

What a great experience having Viking Chimney Solution make corrections to my fireplace. Craig made…read morethe first evaluation of what would be needed then ordered parts and returned to do the work. The job was professionally completed and all cleanup around his work area . Job well done. I highly recommend his company.

I'm very pleased with service they provide. Would definitely recommend this family owned business.read more

The folks at Texas Family Chimney Care are super responsive, very friendly, transparent about…read morepricing, and careful about making what is by nature a dirty job very clean. I reached out through their web page, and in less than 24 hours I had a clean chimney. They even did little things like cleaning the glass and cleaning / repainting the fire grate.

Thank you so much for my beautiful new costum cap. Great service and a very fair price…read more Professional and clean

Nadov's experience shows. Expert diagnosis and efficient repairs on my older gas log fireplace.read more

Chimney inspected by H-Town. Photos taken and submitted to home owner. Price discussed and agreed…read moreon. Ill fitting, rusted chimney cap replaced with stainless steel cap that fits opening. Crack in chimney cemented closed. Chimney cleaned and cracks in bricks filled. Left area clean. Agreed upon price accepted with no down payment requested. Very honest company.

Honest, reasonable and customer focused. The work was perfect. I couldn't ask for a better…read moreexperience.

EXCELLENT JOB! Henry and Kyle called ahead to let me know they were close; then arrived as…read morescheduled. Both men wore masks, were pleasant, professional, and did an excellent job of protecting my home and furniture. Kyle did the interior cleaning; poor thing was attacked by a couple of wasps. He sucked them into the vacuum like a champ. Henry inspected the exterior and showed me where I had separation in the brick between the building and the chimney. The interior also had cracking. They briefly left to get the right color paint for the inside of my fireplace. Upon their return, the cracks were efficiently sealed and the inside freshly painted. One last wasp entered my home as they were packing to leave. They were prepared with wasp spray and made sure it was dead before leaving. This is my second time using this company and both times were excellent. Would recommend PCS 100%.

Great company, efficient and extremely helpful. I would highly recommend. I called them out to…read moreservice and assess the fireplace in one of my properties. Aaron called on route and arrived on time as arranged, he assessed the problem and gave me the quote. I authorized the work and he had his technicians came the next day to complete the required work. Aaron also offered to come out when I have new tenants and show them how to use the fire without damaging it and staying safe, an offer i will be accepting. Awesome customer service thank you

We had them come by to clean our chimney and our dryer vent that shoots up to the roof. The…read moretechnician showed up on time and after inspecting the chimney and the dryer duct, did a great job on the chimney. As for the dryer vent, he pointed out that the dryer vent was damaged and needed some cosmetic work. So, he only billed us for the work on the chimney. We will use them again.

The only thing worse then the job they did is their poor attitude. This company was contracted by…read moreanother company to complete some chimney work at our condo complex. Specifically new chases and collars on 12 units. They came out and completed the work and everything was good. Until it rained. Two units had leaking inside their chimney stacks. They sent someone out the next day that took pictures and said it wasn't their work. That it must be of sideways rain or the tree next to the units, so we said okay maybe. Then it rained again and again we had leaking. The chimney person came out again and when I asked him what the game plan was for him to address the issues, he said it wasn't his work. That is was the roofer's fault. I explained to him again the leaking and that it was from the chase work. Again he insisted that it wasn't his work. I asked him if he would take a water hose up there and water test it. He told me that it would be an extra charge for that and it wasn't here work. He then proceeded to tell me that he has already been paid for this job and this isn't his problem. I then said to him, I wasn't sure why he wasted his time coming out here if all he was going to do is take pictures again. The roofer game by and first did a water test on the roof. No issues! Then the placed the hose on top of the new chase and the leaking happened again to both units. Roofer said that this company did not seal the chase properly, so they had to remove it and reseal the unit. It rained and it now does not leak. In short, don't hire this company cause they don't ensure their work is correct and are not willing to listen to customers!

My experience with Chris from start to finish was nothing but exceptional. Sent a request for a…read morequote, within 24 hours I received the quote and booked the appointment. He arrived early and was ready to go. He was very professional and did a phenomenal job. The price was very reasonable and I will definitely recommend his services to all my family and friends. You won't be sorry! The photos speak for themselves! Thank you so much Chris!!

I'm a repeat customer of Chris' because he does an excellent job every time, he's extremely…read moreprofessional, and he's a master at his craft. I highly recommend using him.