My sink was clogged and the garbage disposal was not working. I was surprised to see that Plumbing…read moreSolutions was open at 6:30am and taking same day appointments. Ed showed up right on time, fixed both issues and wiped down the area. He was in and out in 22 minutes and was very nice. Extremely happy with the service.

They were fantastic to work with - fast to respond, clear communication and reasonably priced…read more They will be my first call for any future issues.

Letts Plumbing is always reliable, professional and attentive. Each time we've needed their…read moreservice, they deliver.

Incredible plumber. We just moved into a fixer-upper and there were multiple leaks we had to take…read morecare of. We evaluated around 6-7 companies, and off the recommendation of a neighbor we had Letts come out. I was a bit hesitant because you are charged for a minimum of an hour, there is no free estimate. However, in that time he shored up a leak with a temporary patch and had an estimate of how much work it would be to take care of everything, which ended up being much more reasonable than some other places we evaluated. Adam came back when he had enough open schedule to fix everything and some parts were shipped in. An incredibly nice guy, and just an incredibly fair and integrity oriented operation. All the vendors I evaluated were five stars with many reviews, but Letts was the only one that didn't feel like I was being upsold and he was just out there to help me solve my problems. Honestly can't wait to hire them again, which is an absurd thing to say about a plumber, but man what a great experience. I will rave about them to anyone who will listen.

I noticed a faint gas smell every time I opened the cabinet door next to the oven. It would go away…read moreafter a moment, but I didn't want to take any chances, so I called and spoke with Janet. She quickly scheduled an inspection for the same day. Jesus and Alejandro arrived and were polite, courteous, and professional from the start. They walked me through everything they were doing while diagnosing the issue, and sure enough, they found the leak. They left briefly to pick up the necessary parts and came back to complete the repair. Throughout the entire process, Jesus kept me informed every step of the way--no surprises at all. They also left our home just as clean as they found it, which I really appreciated. This was my fourth time using Concord Rooter and Plumbing, and once again they delivered excellent service. I wouldn't hesitate to call them again for any future plumbing needs.

We had a very difficult plumbing emergency that many plumbers either wouldn't take on or would have…read morecharged us twice as much for. They came through when we needed them and made our emergency a priority. A huge thank you to Marco, Jesus, and Alejandro for all their hard work and professionalism. And a special thank you to Jacky in the office for keeping us updated throughout the entire job. Everyone was friendly, responsive, and truly went above and beyond. Thank you for the excellent service

Came out to replace a leaking shower mixing valve/cartridge... They worked very fast and gave me a…read morequote on another plubming item that I have been putting off. Courteous and on time (early really) Will be using them again

Amazing experience. I had to have my cleanout changed and my sewer line hydro jetted, and they got…read morehere quickly and did an amazing job for a great price. I spoke to multiple companies and they gave me the best quote. I will for sure be using them in the future.

Had a leak from bathtub drain into the crawl space. Jorge came out on a Saturday morning and fixed…read morethe issue in under an hour, all without charging any kind of emergency fee, and at a reasonable rate. Considering that another company came out Friday morning and quoted me 3x what Platinum Plumbing charged, Jorge did great and was honest and fast! Also provided a great referral for a separate issue I had. Thank you

Saturday, 7/19/2025, I want to thank Plumber Jorge for…read morerepairing the cold water line under my Bay Area home that I could not repair because the location of the break was difficult for me. Jorge remained professional when he informed me the cost on Friday at the house. Platinum outbid 3 other plumbing companies and Jorge showed up on time. Platinum BEST in the WEST !!

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

Some words of appreciation for Rooter Hero Eric Jones, who came out at half past midnight to fix my…read moregirlfriend's shower cartridge, returning later that day with a better part, charging just what he estimated, not a dollar more. Atop that, Eric even came back the next day to remedy something my girlfriend's astronomically stewpid boyfriend, that would be me, couldn't. It took Eric four minutes. Be careful. There are many glad-handing conmen among plumbers, as there are among electrical and other contractors. Eric Jones is not among them. He should serve as exemplar of his profession, be a regular on This Old House and Ask This Old House. Anyone long in business knows people are quick to complain, slow to praise. So please let my accolade for Eric serves as proxy for all the others this gentleman has helped but who never bothered to thank him. Eric Jones from Rooter Hero is the man of the hour, the plumber you want. Two thumbs way up, a solid 10.

Rooter hero came out to diagnose an issue. Said it was a collapsed pipe and told me to prep a 5x5…read morearea of my garage to be excavated. Took a $1000 deposit. Had a second company come out and clear the clog in minutes. No collapsed pipe. Called Rooter Hero and asked them to refund the deposit since they were untruthful. They instead chose to ignore my attempts to reach out. Wells Fargo clawed the deposit back from them and upheld the dispute. We could have done this the easy way!

Echo Plumbing is my new go-to plumber. I needed a shower cartridge replaced and they nailed all…read moreaspects of service: - very quick and responsive written communication that gave me a quoted flat rate for my specific problem right away - came right away (the next morning from a Sunday message) - very reasonable pricing and many ways to pay - very polite service from the tech, Sahy - 1 year warranty Extremely professional all-around, it was a pleasure to work with them.

I had tech Chris come out and completely rebuild an older Toto toilet. Chris pulled the toilet and…read moreredid the wax seal, replaced both drain and fill valve assemblies, installed a new handle, and tested to get everything perfect. It is now a brand new toilet again, and I'm worry free for years to come. Echo was easy to schedule and work with; great company!

Used the Yelp message app this morning and received a quick reply to schedule a service this…read moreafternoon. Arrived exactly on time and for a very reasonable cost, resolved our issue quickly. Will definitely use these guys again.

Tyler and Austin are AMAZING! They are friendly, great customer service and trustworthy with…read moretheir work and proposals!! We are extremely appreciative to be able to contact them when needed! Always on time and reasonably priced, they are a diamond in the rough! Highly recommended!

I was a complete mess when I came home for vacation to find I had a leak. I called based off of…read morereviews and feel so blessed I was able to get him here within 2 hours. He not only fixed everything with ease but gave me comfort knowing he was a man about his craft and what I thought was going to be a huge expense was not by any means I have him saved in my contacts and I will forever use him as my go to plumber.

Quick response. Luis was excellent. Friendly. Knows his stuff. Cleaned clogged kitchen drain…read more Cleaned MBR bath drain. Reasonably priced.