I noticed a faint gas smell every time I opened the cabinet door next to the oven. It would go away after a moment, but I didn't want to take any chances, so I called and spoke with Janet. She quickly scheduled an inspection for the same day. Jesus and Alejandro arrived and were polite, courteous, and professional from the start. They walked me through everything they were doing while diagnosing the issue, and sure enough, they found the leak. They left briefly to pick up the necessary parts and came back to complete the repair. Throughout the entire process, Jesus kept me informed every step of the way--no surprises at all. They also left our home just as clean as they found it, which I really appreciated. This was my fourth time using Concord Rooter and Plumbing, and once again they delivered excellent service. I wouldn't hesitate to call them again for any future plumbing needs. read more

We had a very difficult plumbing emergency that many plumbers either wouldn't take on or would have charged us twice as much for. They came through when we needed them and made our emergency a priority. A huge thank you to Marco, Jesus, and Alejandro for all their hard work and professionalism. And a special thank you to Jacky in the office for keeping us updated throughout the entire job. Everyone was friendly, responsive, and truly went above and beyond. Thank you for the excellent service read more

Jesus did a great job clearing our clogged waste line. It was done quickly and he got right down to it. We have stopped calling one of the major plumbing franchises because their cost is outrageous and their service was not good. Concord Rooter is our "go to" plumber of choice. Highly recommend! read more

Needed tree root rootering for sewer lateral to street. Everybody was friendly -- beginning to end. Marco understood my problem in scheduling a Jesus thoroughly snaked the line multiple times (as if he was doing it for his own home). So far so good, but I would have little hesitation in recommending these guys! read more

I had a little more difficult drain to clear and Francisco did a great job. It was hot and he stuck to it. I recommend Concord Rooter.

Jesus was friendly, responsible and respectful of my home when he came to fix my toilet. He immediately diagnosed the issue and fixed it just as quick as he came. I'll def hire them again . read more

Marco, Jesus and the rest of the team are absolutely amazing and provide high quality work with a super fast response time. Marco reached out and even started the job on a Sunday by himself to get a head start. They replaced pipes for a gas leak and PGE cleared it right away. Highly recommend! read more

Marco did great, fast work. Toilet is working great again. Easy to book. Would call him next time.

Marco has been out to help us in numerous jobs over the years and has always given above par service. He has helped us replace multiple faucets, fix pressure issues, and was extremely helpful assisting us in navigating the complex procedure of getting a warranty replacement on our hot water heater. Highly recommend working with him! read more

Marco is very nice and professional, he did the job nice and clean! i requested the estimation in the morning, he was able to finish in the same day. read more

This is a review for the inspection/estimate I was given. I had a cracked pipe in my crawl space and so contacted Concord Rooter and Plumbing. They were the quickest to respond and the first on site to come to my home and take a look. I appreciated how fast they came. They were very professional and clearly explained what the issue was, and the work required to fix it. They offered a very reasonable estimate and I also appreciated that. I ultimately decided on someone else to do the work for other reasons, but I would definitely recommend Concord Rooter and Plumbing. Thank you! read more

Finding a good plumber to do the job at a reasonable price, should not be difficult. I asked friends for referrals. I've had to learn the hard way not to call large companies like BF or RR because they'll try to upsell you on things. I digress. I have a lot of plumbing issues with my house. But most immediately I needed my downstairs bathroom to work properly. The bathtub was clogged. My sink needed the p-trap cleaned out because I dropped some things down there and could no longer use it. My toilet kept running. Basically, every single thing in my bathroom had something wrong with it. I've used Google to find plumbers in the past but what I found is that if they can afford to advertise on Google, they're going to pass the costs on to you. Edgar showed up on time, completed the project for a fair price and cleaned up everything after he left. What more can you ask for? I have a bunch of other projects that need to be done and now I know who to call. read more

Concord Rooter and Plumbing - I kept dropping things down my sink because there was nothing to stop it. Edgar recommended this Kohler brand push stopper. - Plumbing Near Me - Concord, California

Had a backup on all our shower drains on a Saturday night, toilets weren't flushing either. Being in a 1950s house I knew the main septic line was backed up somewhere. After troubleshooting it and failing, I reached out to Concord Rooter 9pm Saturday night. Even though these guys don't have the 24 hour hotline like the big corporate plumbers, they make up for it with just a quick physical response times. I got a message back at 4am, was able to schedule @ about 6:30am for a 8-10am window Sunday morning. Communication was stellar. Tech showed up around 8:15, snaked the main septic line, fixed the issue, and we were on our way to continue an uninterrupted Sunday! I even had the tech quote a couple other problems I've been dealing with, so looking forward to hearing back (hopefully soon ;) Give these guys a shot before you call a 1-800 corporate plumber. Better service, and your dollars stay within the community. SUPPORT LOCAL BUSINESS! read more

Concord Rooter & plumbing were amazing. Jesus handled the replacement of our toliet like a pro. It had corrosion on the bottom that required them to go under the house into the crawl space. He was extremely friendly and responsible and would hire him every time. read more

Great! Everything. Highly recommend. Marco was fantastic. He was clean, quick and professional. read more

If I could give 10 stars, I would!! What a great team - from scheduling to the plumber. I really appreciate the care and expertise. He was able to fix everything, and add some improvements. read more

Amazing and quick service! I wanted to get an automatic shut off valve installed for my gas meter and Edgar was able to come and provide a free estimate. He was great and very knowledgeable. Prices were incredibly reasonable and he was able to install the valve right away. The work took about an hour and he did a walk through on what he did. And he provided a 1-year warranty. Would definitely recommend Concord rooter. read more

Marco arrived on time, put booties on before entering and made a quick and efficient repair of clearing our bathroom drain. Works great now.

I sent a request for a gas line installation through the Yelp app and they were the first one to respond. They answered all my questions and was able to send a technician out the same day in the morning! Their technician Edgar was able to assess my service request and was able to give me an accurate quote and even said he would be able to do the job on the same day! Edgar had great professionalism and performed the job with great expertise paying attention to the small details, like having the piping size information pointing outward so it can be read properly and mounting the pipes flush against the wall creating no gaps in between. It was overall a great experience with great value and I would definitely hire them again! I highly recommend their work! read more

Concord Rooter and Plumbing - Gas line installation for dryer hook up - Plumbing Near Me - Concord, California

Concord Rooter and Plumbing provided some of the best service I have ever received! I called on a Saturday afternoon for a suspected leaking pipe and Jesus arrived in less than an hour. He was able to find the issue and get the pipe repaired during the same visit. Very professional and explained everything about the process. These guys will definitely be my go to for any future plumbing needs. read more

I called for a clogged line, the tech snaked my bathroom line and thought he fixed the problem . 20 days later I'm having the same problem and come to find out they only give you a warranty of 24hrs and anything after that you'll have to pay full price again . Wtf !! It hasn't even been a month . I'll never call this company again and I hope you guys don't waste your time calling either. read more

A small bottle fell into the toilet during flushing and we were unable to remove it ourselves with a plunger or snake. Marco responded to my request quickly and we had technicians on site within an hour! Edgar and Colin removed the toilet fixture and removed the bottle from inside the fixture. They also helped clear out the main from some tree roots that started penetrating the drain piping underground to improve the drain flow. They were very thorough in their work and explained the process. However, they were not as careful using the auger in the toilet and left many scratches and marks in the fixture. Hoping there is a better way of protecting the fixtures with these types of services. read more

Concord Rooter and Plumbing - Toilet bowl left with scratches from their auger tool - Plumbing Near Me - Concord, California

Where do I start! WOW! A gentleman name Ian came to our house to repair our slow drain line and replace our water pressure regulator! Ian was professional extremely pleasant and did an outstanding job! I would recommend this company to everyone! Thank you!!!! read more

I entered a Yelp query little after 7 PM after we noticed the kitchen leaking. I was pleased to hear from Marco within an hour considering the time of day. Within an hour Marco gave us a quote and set an appointment for the next day. The quote was very reasonable Edgar came on time and finished the job the next day. Quick response, fair price, and efficient work. Will use again. read more

Marco quickly responded to my search for help w roots in the house to street pipe. He gave me a quote that was 40% less than the other company I contacted. The person who came to the house, Ian, stayed in touch thru texts and calls. He arrived at the early end of the promised window and notified me when they were on their way. Ian arrived on time, communicated well, was not disruptive to our household, completed the tasks at hand in a timely manner, and left the area clean and tidy. I am well pleased with Concord Rooter and Plumbing. read more

We've now used Concord Rooter twice in the past 8 months and both times have been very positive experiences. Props to Marco and Edgar and team for helping us with clogged sinks & toilets to replacing our old broken leaking water heater. These guys know what they're doing and they are seriously the nicest in the biz. Highly recommend!! read more

Best estimate and service in the same day! Ian and Colin rocked it while Marco coordinated everything! Very impressive all around and recommend it to anyone looking for best price and service! Thanks read more

I called and got Immediate help, within the hour. Marco was professional and kind. Completed the job efficiently

Absolutely the best in town! Very professional service and I couldn't believe how fast they were here. Marco did an amazing job and I will never use anyone else. I'm impressed. read more

Concord Rooter and Plumbing - Plumbing Near Me - Concord, California

The service was friendly, quick to respond, and very nice, which is why it's 2 stars instead of 1 star. I had a running toilet and instead of replacing the parts (tank needed to be removed to do this), I was told they couldn't do that and would need to replace the entire toilet for $650. Which is much steeper than I wanted to pay for a running toilet. After the tech left when I declined the estimate, I spent $40 on a kit, and took me 2 hours to replace the parts myself. Works perfect now. read more

We had shower plumbing updated since it was 25 years old, and I look for home professionals especially dealing with water in our home. Our plumber, Jesus, explained the replacement process which gave me confidence in his work. We're happy with the result! read more

Great communication, timing and pricing. Technician was friendly and efficient. Highly recommend this business!

Our technician Edgar did an awesome job. What I liked about the service is he cleaned up the mess that was made by the machine he used. I had other companies that did not clean up. Thank you again Edgar. Highly recommend Concord Rooter and Plumbing. Great job! read more

plumber arrived exactly on time, gave me a fair sounding quote & was able to fix my leaking faucet quickly. He also advised me what I could purchase to fix another fixture, which I later did & it worked. I wIll absolutely hire Concord Rooter & Plumbing again read more

Storytime! One horribly rainy, cold, windy, no good, very bad, day in the East Bay, we woke up and our water heater was dead. Not cool. It was a Sunday and I figured I would be taking a shower that day at my gym because who would come out in this rain, right? Not only did Concord Rooter answer the phone, it was a REAL PERSON and there was a technician at my house within the hour. What?! This never happens to me. When he told us we needed to replace it, I assumed it would take at least a couple days, right? It took a couple HOURS. It was like, "Hi, we're done." Bing bang boom. I had to pick my jaw up off the floor I was so happy. Fair prices too and courteous, chill guys. These dudes were a recommendation from my neighborhood FB page so I figured I would try them out-- not disappointed! Check them out! Thanks for a smooth experience! We love hot water! read more

This is coming a year later than it should but I used Marco last December when I was having all sorts of problems with my hot water heater and plumbing fixtures, and he was great to work with!! Fortunately I haven't had any plumbing issues since, but if I do in the future, he will be the first I call. The plumbing issues I was having required lots of testing to see what would work because the issue wasn't an obvious one. Marco was willing to help me work through the issue until it was fully resolved. The unknown can usually be pretty costly but he was super reasonable. read more

I've used these guys for several years now, and they always come through for me! They show up quickly and power through whatever needs to be done. read more

The service went great, Nathan and Marco(owner) very professional and knows their job really well, very prompt service , highly recommended!

Marco and his team are phenomenal!!! So lucky to have found these guys. I had a rooter company come out in an attempt to bait and switch- they tried raising the price from $77 to over $600. Marco came through the same day within the hour to help us out in a desperate time with water overflowing into our bathroom. He was very professional, respectful of the home and social distancing plus he cleared the line first try for less than the other company!!! He currently has a great deal for basic drain cleaning of $49. While he was here I had him install some new faucets and fix a leaking hose bib (which he happened to have on his truck) instead of other plumbers who have to go shopping for every little part, he came equipped! Best part is he's a local family man running a truly ethical small business. Unlike the big box plumbers who are only about profits. Marco truly cares about building relationships with his customers. Make sure to check out over 30 other perfect 5 reviews at the bottom of his page which yelp has hidden for some reason... sadly. read more

Concord Rooter and Plumbing - New faucet thanks to Marco - Plumbing Near Me - Concord, California

Wish I could give these guys more stars. I reached out to them to help with what we thought was a leak in my tenants toilet. They replaced the wax seal and thought that was it. A few days later, another leak, but this time from the sink. Without knowing which the original culprit was, they fixed the sink at no charge for the trouble. Amazing. They talked me through everything, sent pics, we're incredibly responsive, and I will now use and recommend them forever. This is how you build a customer base. Thank you!!! read more