This is a very professional company with commitment to take care of their customers…read more I have used them before with great results. I had a problem with clogged drain in my commercial building today. I called them at 11 am and they were out at my building by 4pm and stayed till 6pm to fix the problem. Fast courteous service and 2guys that came out were very professional and knew their trade well! Thank you again for great service. I highly recommend this company.

$1400 for an inspection - almost three times as much as any other place i've called. Would never…read moreuse this place.

Absolutely Awesome!!! I had some surging problems with my well water. I went through Angi and Jason…read morecalled me just a bit later. He requested pics. I sent them and he said he could come the next day to replace the 28 yr old tank and IF the pressure switch was an issue he would replace that. He came early afternoon the next day and he and his partner replaced the 85 gallon tank, the pressure switch, gauge and control panel. Excellent service and excellent price of $1750.00. So happy!! Thank you!!!

D&A Pump installed the water tank, piping and filter system in our new home in 2016. The Pex pipe…read morestarted leaking in July of 2021 and after several telephone messages, employees of D&A came out to look at the leak in August of 2021. He said he did not have the part needed to fix the pipe and should have it in a week or so. Several weeks later I texted and left a telephone message with no response. I texted again in September and have left telephone messages with no response. This if March 2022 and I have never been able to get a response from D&A about fixing the leak. I finally got someone else to come out.

Michelle & Marty are the best in the biz! Prompt,…read morecourteous, pleasant! I've used their services many times and my clients are always happy with the value and results. I highly recommend them! Justin Bradley ~ Redfin

We called over holiday weekend, they showed up at given time. Service was complete and informative…read more We will not be using any one else on next service for our septic system. Thanks Marty!!

I used the projects on yelp to get a quote for a loose kitchen faucet base. I had a number of…read moreplumbing businesses message me with varying prices. A travel fee, a diagnostic fee, a flat rate for a hour if services are done. You could really get lost trying to figure out how much they charge for a service. Pilot Plumbing saved me from all the chaos. I see some negative reviews on their page. This was not my experience. They were honest and forthright. Keith K. was the service person who came and did the work. The space underneath the sink was very tight. He spent quite a bit of time and energy tightening the faucet base underneath. He said he would give a fair price. I signed off on this. Months and months came by and no final bill was sent to me. This service was done in March 2025. Pilot Plumbing with Keith K. did the work and did not charge me a penny for it. No travel fee, no diagnostic fee, no service fee, etc. Good people and good businesses still exist, and I'm paying forward the kindness that was bestowed on me. Thank you Keith and Pilot Plumbing! May your local business continue to thrive!

Sometimes in life, you meet people who remind you what true kindness is. For us, that was Pilot…read morePlumbing & Drain. We're a young couple with four kids -- two with special needs -- rebuilding our lives in a home that needed a complete overhaul. After losing my dad to cancer and my brother to a tumor, this project became more than a remodel; it was about giving our family stability again. When repairs began, everything that could go wrong did. Plumbing was unsafe, the water heater was failing, and most contractors treated our project like it wasn't worth their time. Then we found Pilot Plumbing. From the first call, everything changed. Their team was kind, patient, and genuinely listened. They understood our situation and made our family feel heard -- something rare when you're overwhelmed and on a tight budget. Pilot Plumbing didn't just fix our needs; they reminded us that people like this still exist. The Service Visit: Expertise When they arrived on time with friendly smiles & can-do attitude. it was clear they were professionals who took pride in their work. They examined our old water heater and quickly confirmed what we suspected: it was installed unsafely and needed to be replaced. But what really impressed me was how they handled it. There was no judgment, no pressure, and no sales pitch -- just honesty and clear communication. They carefully explained what was wrong, what needed to be done, and how they could make the system safer for our family. They even recommended moving the water heater to a better, more secure location and took care of everything with attention to detail. They strapped it, sealed everything properly, and left the area spotless. The installation looked better than anything we'd ever had before. When they were done, they didn't just pack up and leave -- they stayed to test the system, make sure everything worked perfectly, and explain how to maintain it. It wasn't just a service call; it was an experience that restored our trust in professionals. Above and Beyond: True Integrity When Cati spotted a toilet on a soft floor that could cause major damage, she didn't push a sale. She explained the problem, showed us what to watch for, and gave safe options. Pilot Plumbing cares about your home's long-term health, not just today's bill -- a rare team that takes true ownership of their work. Why We Recommend Pilot Plumbing & Drain They Listen and Care From the first call to the final walkthrough, they took the time to understand our home and our goals. We never felt dismissed -- they treated us like people, not a transaction. Transparent & Honest They explained every step, gave clear feedback on what could wait versus what needed urgent attention, and built real trust with their honesty. Quality Work From running new lines to testing the water heater, their craftsmanship and attention to detail were obvious. They do it right the first time -- no shortcuts. Respect for Your Home They wore protective gear, cleaned up after themselves, and left no mess behind. Unlike many contractors, they leave your home better than they found it. Heart & Compassion They understood our situation & treated us with genuine care. The Results the work was finished quickly! our plumbing was safe & functional. Hot water & steady flow. even explained future maintenance & how to monitor for issues. they value long-term relationships, not quick fixes. Final Thoughts If you're in Vancouver/Portland and need a plumbing company that truly cares about your home, and needs -- call Pilot Plumbing & Drain. They'll show up, communicate, do the job right, and leave your home better than they found it. When you're exhausted, grieving, and doing everything you can to give your kids a better life, finding good like Pilot Plumbing, -- they gave our family peace, treated our home with respect. They left us feeling safe & cared for. That's worth more than anything. Thank you Pilot Plumbing. You'll always have our trust, our gratitude, and our highest recommendation. -The Nulph Family (Vancouver, WA 98665)

A COMPLETE SCAM. Called to get a price to fix a pipe under the bathroom sink. No problem. We can…read morehave a guy out today. "What is the charge" There is no charge. He will come out and give you a price. When and if he shows up. Price $400. Too high. Charges $75 to give the bid. This was over twice the price of any other plumber that we called. Watch out for this company. Bait and switch in my view. But that is just my opinion.

Our 15 year old tankless water heater decided to quit on us. Called around, got one estimate that…read moreseemed exorbitant for just swapping out boxes. Talked to Gene, he quoted us a price about 40% less than what the first guy offered for the same Rinnai tankless condensing water heater. Had it in stock, came out same day (first guy was going to take several days), had it installed in a few hours. Didn't have quite enough tubing to finish installing the overflow line for the neutralizer for condensation dripline (not immediately necessary for the water heater to function), so promised to come back next week to finish. Would definitely recommend.

We have used Grumpy's Drain services for a few years and are always impressed with their…read morethoroughness, punctuality and affordability. Keith is an expert at drainage issues and we highly recommend their team.

Grumpys drains....Anything but ,Keith was Friendly and Professional. He showed up on time and saved…read moremy Husband from having to dig up the yard. Thank You Kathy from Sherwood.

Seth arrived on time and carefully navigated his truck along the narrow drive to access our Septic…read moretank. After introducing himself and explaining the process he went right to work. When finished Seth took time to explain the condition of our system and answer all our questions. I will not hesitate to work with Seth again or to happily recommend him and Lil' Stinky to anyone needing Septic service.

service tech. was efficent and timely; handled unexpected issues well…read more Great overall project completed with smooth finish. Mike D.

Dwain was awesome, in out 15 minutes. Saved me from having…read moreto clean up a flood event hahaha