If this is for the repipe specialists that service Vancouver WA. For i spent tens of thousands of…read moredollars getting my pipes redone two years ago with the promise of a lifetime warranty. Today I have a leak coming out of my wall. An urgent situations requiring help and maybe empathy? I was provided neither. What I got was an immediate defense of why this will not be covered under a lifetime warranty. The customer service person was continually exasperated by my basic questions and offered offered no help other than taking down my credit card. Give your money to a company that values service and respect of customers

Alvin came with understated confidence of someone with much experience with re-piping jobs. He was…read morevery punctual, professional and knowledgeable. He walked us through what would be done, how it would be done and the reasons behind their method. His time estimates for job start date and completion were spot on. He communicated very well, was forthright, and dependable. Could this job be found for less money? Maybe. But it's hard to beat someone who specializes in repiping a house. We found the overall package and guarantee desirable. If ever there is a problem with the job, one phone call to this company with a good Better Business Bureau rating will resolve it. Their strong relationship with the pex pipe manufacturer just another plus. And the new bath and shower fixtures that had to be installed were very satisfactory. No buyers remorse here- I would not hesitate to use them again. What about the crew that came to do the actual job? There were a number of aspects of Jason and his crew worth noting. They showed up on time with a crew of five: Jason, Tim, Mike, Kira and Caleb. That assured me they would complete the job in a timely manner which they did-- finishing in one day by 3:00pm. It also assured that no one person one the crew would be overly taxed, which typically can translate to better quality of workmanship and greater capacity to give attention to detail. It was clear when I met them, as with Alvin, they had a quiet confidence about them- they do repipes day in and day out. They knew exactly what they were doing- it was obvious they were not going to be surprised by anything. They got to work, moving systematically through each phase the job, each team member off to care for their assigned task. It seemed best to use a company that specializes in re-piping jobs and this job went off without a hitch. I am very satisfied with the result.

A COMPLETE SCAM. Called to get a price to fix a pipe under the bathroom sink. No problem. We can…read morehave a guy out today. "What is the charge" There is no charge. He will come out and give you a price. When and if he shows up. Price $400. Too high. Charges $75 to give the bid. This was over twice the price of any other plumber that we called. Watch out for this company. Bait and switch in my view. But that is just my opinion.

Our 15 year old tankless water heater decided to quit on us. Called around, got one estimate that…read moreseemed exorbitant for just swapping out boxes. Talked to Gene, he quoted us a price about 40% less than what the first guy offered for the same Rinnai tankless condensing water heater. Had it in stock, came out same day (first guy was going to take several days), had it installed in a few hours. Didn't have quite enough tubing to finish installing the overflow line for the neutralizer for condensation dripline (not immediately necessary for the water heater to function), so promised to come back next week to finish. Would definitely recommend.

Colby installed my toilet, and did an excellent job, quick, professionally, cleaned up, took all…read moretrash and old toilet away. Cornell Plumbing scheduled me within 24 hrs to do the install when I had no toilet, I appreciated that. The only thing that don't understand why the install cost $850 for one toilet; I know there is a shortage of plumbers in the Portland, Ore area however the price shocked me. I don't know if all the other plumbing companies charge this much, but I was shocked. As a teacher I never made more than $64/hour after 38 years of teaching. I should have been a plumber.

Called for a service to install a new refrigerator hookup. Spoke to automated system and received…read moreappt. for same day even though that wasn't needed. twenty minutes later got a text to reschedule. I called them and talked to a real person and got a new appt. for the next day. Then a short time later got another text saying that appt. needed to be rescheduled. I called again and talked to the same person. I had to now re-verify all my information for a 3rd time even though they knew who they were talking to. ( a complete waste of time) I got a new schedule date and was told I would be contacted by dispatch for exact time. 20 minutes later got a call from dispatch (I'm assuming) and was given a date 3 days out. Then when I explained what I actually needed for the new refrigerator, an in-line valve installed, I was told that they were unable to do that. You are supposed to be a full service plumbing company but that must be too simple for you to do.

I'm in the shower this morning and my toilet started to bubble ....if you have ever had a septic…read moresystem you know that's a bad sign. I began checking things out and found my septic tank is full and in dire need of servicing. I called up WEST SIDE DRAIN to check their availability. At first it sounded like a few days out , so I had to keep calling around. After 10 minutes and no luck with other companies. I got a call back from West Side, they had an opening! Their guy was there in less than two hours. Greg was very professional and helpful with any questions I had. West side drain service was outstanding , I will continue to rely on them for all my plumbing and septic needs. A big Thank you to the staff at West Side Drain.

West Side Drain has serviced our house in Lake Oswego twice now and they have always done a…read morefantastic job. Today, Brad came out and he was courteous and professional. The job was taken care of quickly and the final price matched their estimate and was more than fair. We will always use West Side Drain for our house here in LO.

Chris was professional and thorough in his estimate and offering insight to the project throughout…read morethe intial meeting. Steve and Elias were very efficient, friendly and respectful of myself and my property. Integrity, craftsman, ethical, great experience and now have that peace of mind back again. Thank you again Chris, Steve and Elias and to entire family at Brass Monkey!

My experience with Brass Monkey was absolutely delightful- which I don't think I expected with a…read moreplumbing issue. Aliyah in the office was extremely helpful and clear when scheduling the crew to come out and look at my main plumbing line issue. Nathaniel and Fredy diagnosed the problem and gave me a couple options to deal with it in my budget. They were quick to schedule the repair and Alex, Fredy and Elias all made sure I understood what was happening and they completed the work in half a day. They were quick, clean and solved my problem and were very kind the entire time. I would definitely use Brass Monkey again and highly recommend them.

My rental house has old plumbing Andy was quick to respond, a fair price and quality work. Would…read morehighly recommend for all your plumbing needs.

Last spring my my hose bib burst, and I was a bit stressed by the undertaking of getting everything…read morerepaired. Andy not only made the emrgency repair, I hired him to replace aged pipes throughout my condo. I was relieved also when Andy came back a year later to do my kitchen remodel related plumbing. He got to things quickly. The bid for the work was very fair. He and the men that worked with him were very respectful of my home and were really patient with my dog. I would absolutely recommend them.

Beau is a detailed oriented, kind, and a hard worker. He does more than what most plumbers do. We…read morebought 2 vanities from Kohler and he assembled them and hooked them up! This was a problematic job because it was my first time changing out bathroom vanities and I made a few mistakes! He was very patient and supportive. Hire him. You will not regret it. He also fixed pipes that were leaking in our bathtub and replaced a garbage disposal. Thank you Beau!

Every time I call, Beau with Vince's Plumbing is always quick to respond. He always fits me in…read morewithin a day or two . Quick, personable reliable service! He is the only plumber I will ever use.

This is the third time we have used Da Vinci's and each time we have impressed with the quality of…read morethe work, the thoroughness. I appreciate Arron's open and honest approach. It make's me feel like a valued customer and will definitely be using them again.

We've had the fortune of Da Vinci's service a few times now. Once in an emergency when our pipes…read morefroze over, Kenney came over really quickly even when weather conditions made it pretty tough to get around the city. A while later, we had him install some outdoor spigots for irrigation for our garden that required punching into our drywall in the basement. They made sure the new lines had accessible shut off valves and even set it up in a way that made it easy to tuck away behind a cabinet door when the drywall was put back up. And they even found and fixed a bathroom exhaust fan venting when they were in there. Nice and clean! Also, they managed to install the spigots quickly and left the rooms just as clean as they were before work began once done. We've been using these for the a season and a half of gardening now, and they're working great. Lastly, we were having some trouble with a valve and they came over and fixed it in a minute (probably should have been able to figure out that one myself...) at no charge. If we have any need for plumbing help, Da Vinci's Best Plumbing is definitely who we're calling.