Overall great! Very nice, professional, and did the job fast…read more They replaced the shower valve so I can have hot showers again. They were a few hours late, but communication was good so it wasn't an issue. Highly recommend!

Sean from Imagine Plumbing did a wonderful job. He was honest and practical about what needed to…read morebe done. He communicated well about timeline. He he was thoughtful about our home and cleaned everything up well after the job. Plus he had everything paperless, which was a big plus! Thank you for your work!

Listed in "Home Repairs and Services"…read morehttps://www.yelp.com/collection/ZGesYkXEEGuJQexqJldggQ I've mainly used this company for repairs at a commercial building. I've always been happy with the quality of their work. They usually come quickly which is especially important at a business. Their 24-hour service is only for clogged drains. After regular closing time, only drain technicians are available and they cannot diagnose or fix most plumbing issues. They will not give estimates for work without first sending a plumber to look at the situation. I have no problem with them charging for this (I think it was $89), but it doesn't take an expert to know that a leaking pipe needs to be replaced. That was something that wasn't explained to me on the phone, so they ended up coming out for nothing. I will continue using this company when I need someone fast. However, they are not my first choice. They charge some of the highest rates. So if you need something taken care of right away, they are a good choice. But be warned, you will pay a lot for the service.

Made an appointment for 9am-10am on Friday. My toilet was having issues where it randomly would…read moreclog whenever flushed, probably a blockage in the line. I Received a total of EIGHTEEN text messages " Hi , this is Corinna from Roto-Rooter. We are running behind schedule for your service call, but you are next in line. We appreciate your patience, and I will text you when the technician is on the way." I check their app at 11:45 it says my technician arrived and "service was in progress" which is funny because no one was at my house. 12:30 hit I called and spoke with someone who told me to be patient they assured me I was next in line. Another few hours passed, a tech showed up for "water damage assessment" there's no water damage I have a clogged pipe, he said it was a "free service"... I told him nowhere did I say I had water damage. I asked whim where the actual tech was he said he didn't know and he couldn't help. At 4:50pm I got a call from a woman at Roto rooter telling me a tech was going to come available and giving me a 30-45 minute heads up. Obviously I told her to cancel and that was insane why would I give a penny to this company? 9am appointment and they're telling me they'll show up around 6pm? They continuously texted me to tell me I was next in line from 9am to 5pm which was an obvious lie. Lesson learned call a local plumber, this company is the worst. If you want to waste your whole day call them, if not call literally anyone else. Since they're corporately owned I'll provide my feedback to their parent company as well. Waste of a day

I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

We have engaged Sutherland several times this year for plumbing jobs at our home. The office…read moremanager J'eerie, owner Ti, and plumber Jack each have provided excellent customer service in each of our interactions. Jack's plumbing workmanship quality has been top-notch. We also appreciate Jack's thorough and patient explanations and his professional demeanor. Thank you to Jack and all the Sutherland Team!

After having some issues with our HVAC installation a couple years back, I was very pleasantly…read moresurprised by the lead tech James and his trainee, Chris R. Who did our annual check up. They arrived right at the beginning of our service window and did a spectacular and meticulous job checking and cleaning our blower until as well as cleaning the AC unit outside. The throughly documented and explained the service and walked through the recommendations on what to do in the future. It's nice to see such knowledgeable and personable folks in the field that know what they are doing and explain things honestly. Great work, guys!

Disappointed with the pricing structure!!! I was robbed IMO!…read more The plumber who came out was professional, and the work itself was fine, but the final charge of $655 did not fit the issue. The problem was a straightforward bathroom sink leak that required a basic P-trap replacement. It was highly visible, very easy to diagnose, and the repair was not complex or over the top. While I understand companies have overhead and trip fees, charging over $600 for a minor, routine fix feels excessive. The quality of the physical work was a 4, but the value for the price is a 1. I would recommend asking for a firm upfront quote before letting them start.

I am so grateful I found the Water Heater Doctor on Yelp! When we bought a house in Vernonia one of…read moreour biggest challenges was finding vendors willing to drive out there, but not only were they willing to make the drive, they were also SO helpful and communicative and very well-priced. Now when we move into our new house we'll have hot water and a safely installed system! They're awesome!

Water Heater Doctor for the win! Water heater broke at 10am, Charlie was incredibly professional…read moreand honest, and he answered every question I had, as quickly as I asked. John arrived, a good dude, he replaced water heater in an efficient manner and we had hot water again, by 4pm! I highly recommend Water Heater Doctor, other bids rolled in throughout the day and all were much higher, Charlie and John are a great team, you won't regret hiring them!!!!

Brenden was awesome! He came out early in the morning and was very helpful and friendly. After…read morelooking at my unit and listening to my explanation, he determined that my water heater would most likely need to be replaced. He also listened to my warranty situation with my particular unit and price break down if I were to go with another plumber qualified for the warranty service. I appreciated that he was upfront with me about everything and never tried to push me into replacing it through his company. He was very honest about what their price would be compared to going through my warranty and what if he would do if he were in my situation. I am extremely grateful for the honest work that this company does.

This company is going to break your bank. I hired them in August 2025 for air conditioner service…read more The technician said my unit was leaking Freon and too dirty to clean. He said ge would not service it because it will only make it a couple of weeks. They charged me $89 anyways. I called and got a refund since they refused to service it. Nice that they refunded money for service they never performed. They gave me an estimate of over 10k to replace it. I called clean air act. They serviced it up and said it's still has a lot of life left. Now 2026 Chris is texting me wanting to service it on a special of $49. Why? So they can refuse to service it again? They only want to replace units not service them. Here is a picture how they left it last summer. Refused to clean it too. It is still running strong.

Good work the last two jobs went well fair priced and able to tackle on my different jobs will be…read moreusing them in the future.

Always responsive, knowledgeable, efficient. All my plumbing needs from installing toilets,…read moredishwashers, water heaters have been done by them. Highly recommend! Great team.

Brian was able to come out and handle several different tasks at my house. He was knowledgeable,…read moreprofessional, and did quality work. I'd happily hire him again in the future.

Showed up on time. Clean and quick. Was able to remove and replace the kitchen sink, install…read moregarbage disposal, faucet, and glass washer in 2 hours.

We had a clogged shower drain upstairs with a loose pipe, which created a leak in the ceiling in…read morethe downstairs bathroom. Water pooled in the ceiling. After having such a positive experience with Alchemy last time putting in our new water heater, I knew who to call. I called Alchemy, and within one day, they came out and fixed the leak and replaced the pipes. They did a fabulous job, and Josh and Sarin were very professional and polite. You could tell they cared about us and wanted our needs met, which I appreciated. We are delighted with the finished product. We even told them on the spot about a leaking faucet in the bathtub, and they also fixed it that day. The value was in line with what other businesses quoted. The quality of the work and the speed at which they came over is also worth the price, in my opinion. I believe we have found our plumbing company

Emergency! and they were able to come same day for shower problems (house water had to be…read moreshutdown!) 2 friends thought we'd have to replace the whole thing and cut out the wall. they were able to fix the shower with out a remodel. Thank goodness. Since the place i used to use is out of business, this is the new plumber we will use. thank you for saving us today.

We hired Orest at OrCo Construction to clean up a bunch of projects the previous owners left behind…read more-- exposed wiring, an old alarm system, speaker wires everywhere, a doggy door removal, and exterior repairs. From start to finish they were fantastic. Orest came out for a free estimate, gave us a clear plan and a fair, firm price, and stuck to it. The work was fast but incredibly high quality -- they matched our wall texture and blended the paint so well you genuinely can't tell where the openings used to be, and the siding repairs look seamless. They even went above and beyond, tackling an extra spot we hadn't asked about. Great communication throughout, and genuinely friendly, kind people who take pride in their work. We could not be happier with how everything turned out, and we'll absolutely be hiring OrCo again for our next round of home projects! Highly recommend!

Orest and his team were great! Super professional, quick communication, and got the job done (two…read moredecks sanded and painted) within a few days of the request. They even replaced a few boards free of charge! I mentioned there were a couple of TINY spots my husband and I could touch up on our own but he insisted on coming back to make sure the job was 100-percent perfect. Would absolutely use again and recommend to friends and neighbors.