Second time is a charm, right? Not in my experience! I walked into Draydon a week ago, and asked…read morefor a quote on tractor/auto/home insurance. They asked if I had previously received a quote from them - I said, I tried to awhile ago, but the lady didn't get back to me for 2 months, and by then, I had found someone else. Ohhhh, we've been busy...staff changes, etc. Ok. Fair enough. I get it! I'm busy too. I believe in second chances. I gave all of my information to the employee, in a 30-minute meeting, and she told me that she would get back to me by Monday, which didn't happen. I swear, they can't even be bothered. Which is disappointing, because I'm going to eventually need commercial insurance for my business, and they are local and convenient - but they are clearly too busy to take on more clients. You'd think they would have made an effort to contact me, since I had told them about my 2-month wait last time. Definitely don't waste your time at this location.

Nicole at Drayden is amazing. She's always incredibly knowledgeable and helpful when I call her…read morewith questions about my insurance. She is always willing to discuss my policies and the possibility of changing them, and provides me with the best information to choose the policy that suits my needs.

Okay, everyone hates to pay for insurance. Right? So why do I give ARC Insurance Brokers 5 stars?…read more Because they have phenomenal customer service, great expertise, and they really make me feel like they have my back. I used to deal with AMA insurance, but I got tired of being treated like a number and facing repeated increases despite never making a claim. I kinda felt like they just took my business for granted and had a "let it ride" attitude. I knew what I wanted from an insurance company/broker. I wanted to feel like they were ACTUALLY shopping around for me for the best deal among reputable insurance companies. I finally felt that I found that when I called ARC and spoke to their representative Tyson Lush. Tyson took a lot of time answering my inane questions. He even arranged for a conference call so that both my wife and I could talk to him without having to visit their office in person. We are both busy professionals, so we really appreciated that. Tyson is a very good listener who takes good notes. Never once did I feel any pressure from him. If anything, he would let me know the best places to look to save money. This is exactly what I was dreaming of! For example, Tyson recommended how we could save a substantial amount of money by splitting off my (newly licensed) daughter into her own policy. This was very counter-intuitive, but he was right! I'm so glad I stumbled across this company. I just hope their success doesn't change their focus on customer experience and satisfaction. Keep up the good work guys!

From the owner: Car / Auto Insurance - wide range of discounts & coverages for vehicles…read moreHome Insurance - affordable protection for your house, condo or apartment Life Insurance - financial protection for your loved ones

I really like this ama location, strictly because of the encounters I have personally had with the…read morestaff. Whenever I have been the staff have always been supe nice and really helpful. When I was trying to change over insurance and went to another agenncy I felt more confused than when I went. Going to ama the Agent, who I think was named Justin, walked me through the process, helped me track down the documents I needed and overall saved me from a meltdown. The last visit I had Briann, who not only was super friendly and helpful. But she was able to give me the paperwork I needed for my health cards and explain why the number I had wasn't working, when no one ese knew. So 10/10 customer service indeed! The only con is that, you can get your insurance cheaper and there is a membership needed but for me, in the end it is worth it!

I popped into this AMA because I happened to be up in St Albert, and was in desperate need of…read moregetting registration on the Yelp-Mobile. I had stopped into my "local" AMA a week prior, and proceeded to walk straight out because the line was bonkers long (as it always is at the Gateway BLVD location). I also have been stuck in ridiculous line-ups pretty much every time I've gone into the West-end location on 170th Street in Terra Losa - so I didn't expect anything much better at this one... Low and behold - no line up and lots of employees! Hallelujah! This may just be the hidden gem of an AMA that I have been searching for! Oh, and the 2 young ladies working the registration desk were just lovely!

Denise is the only fiance planner I have know to put your needs first. She has shown me she would…read morerather do what's best for her clients than what us best for her own gain.

I am very confident in her knowledge of products and worked very hard with me to find the right…read moresolutions for insurance and investments.

Got my free needs assessment done by Paige, she was very professional, no beating around the bush…read moreand didn't push anything on me! We figured out a accident and sickness plan Taylor made for my lifestyle for a surprisingly low cost! Woukd recommend to anyone ! Thanks Paige!

From the owner: Comprehensive low-cost accident and sickness coverage provides essential protection whether you're…read moreon the job, off the job, or enjoying recreational activities. This type of insurance ensures that you are covered in a variety of situations, offering peace of mind without breaking the bank.

If you are looking for an auto and home insurance, Statefarm callingwood is the place to go. Quick…read morequote, accommodating agents and fantastic customer service.

From the owner: Our mission is to act in the best interests of our clients. We offer the best protection available,…read morehelp our clients manage the risks of everyday life and support them in the pursuit of their goals