*Shop moved to Chula Vista Mall (by Victoria's Secret)…read more Prices were fair, and customer service and selection were awesome. After going to their old location listed in National City , I called and found their new location at the CV mall. Teresa helped us out and was so patient and helpful in helping us find accessories for my daughter's quinceañera. We ended up ordering a custom ramo/bouquet and purchased a crown. We might go back for dama dresses and other accessories. (Already got a dress a few months ago). They have a beautiful selection of many dresses: wedding, quince, 1st communion, mother of the bride, prom, bridesmaid, quince damas etc.

Absolutely terrible experience. I brought in my dress for a strap alteration, and the seamstress…read moreruined the look of the front. Instead of making sure the visible side was neat and even, she sewed it so the seam and lining are exposed in the most noticeable spot. The back looks fine, but the front what everyone sees, sloppy and mismatched. This could have been easily avoided with basic attention to detail, but instead I was left with a poorly done job just days before my event. When I brought it up, they refused to take responsibility or issue even a partial refund, insisting they "did what I asked" when that is clearly not the case. Now I have to scramble to find someone else to fix their mistake before my daughter's quinceañera. Unprofessional, careless, and zero accountability. I will never return and do not recommend this place to anyone.

I found my guy. I've been coming to Francois for almost 2 years. I don't see myself going elsewhere…read morefor as long as I'm in SoCal. It is difficult to find passionate artisans who have their finger on the pulse when it comes to men's fashion, especially with 30+ years of experience. He maintains a classic-first collection without dismissing the current state of men's fashion, or the direction at which it's moving. He is a kind man, and is always happy to educate me. I've never felt pressured to purchase anything, nor rushed. I look forward to purchasing the next piece of clothing just to say what's up. Check this place out.

François is incredibly kind and competent when it comes to all things suits…read more He did a great and super quick job of tailoring my fiancés dress pants, and even showed us (but never upselled) some of his nicer suits in case we were ever interested. Safe to say, his knowledge intrigued us and we will definitely be coming back to purchase a suit in the future.

Exceptional Service! Griselda does Tailoring inside this business is also awesome, she accommodated…read moreme with an urgent request.

We have been going to Di'Sandra's since she was at the Price Breakers Bazaar! She's always very…read morehelpful! The $384 was for a boys size 5 and 14, as well as an adult tuxedo! They have an option to rent the adult tuxedo for $199! Purchase price $176! They have a variety of colors and sizes. Her store is open until 6pm. They also have a lady that goes to the shop on Monday's to do alterations.. As well as a lot of baptism, wedding, and or communion favors.

Such a beautiful selection of dresses! We came in looking for baptism dresses, and they had a wider…read moreselection with more sizes and styles than other stores. Price-wise, they were about average. The staff was really helpful, especially since we often needed larger sizes. Definitely coming back for all my dress needs, thank you!!

Really bad customer service, they charge people extra, by not checking receipts so you can pay more…read moremy little brother got scammed into paying more for his tux when he had already paid. Do not come here.

I didnt have good dress of most colors and when they did they would only have 1-2 in that color and…read morethey wouldn't let me try on my dress cuz they had "sold it" even tho they had it in the back don't waste your time or your money here

The staff if very friendly and very accommodating as far as setting up appointments for selecting…read moresuit rentals and getting measurements done and ensuring the entire party is accounted for accommodating for their schedules...that part was great. The follow through was the disappointment. Although everyone was measured a lot of the sizes were wrong when it came to trying on the suits. The shoes were the wrong color and had to be changed. A couple people asked for "skinny" pants because the casual fit is way too baggy which they said they would do but on the day of pick we were told they didnt have any available. The father of the quincenera who arranged this whole event asked for skinny pants from the very first day that we chose outfits which was well in advance and he still didnt get what he requested and ended up canceling his rental. I couldnt get skinny pants either but wasnt told until day of pick (as were others including my son). Somehow my white button up that i tried on didnt make its way into the garment bag and i ended up having to buy one from Old Navy. You would think they would have seen it hanging there and would have called me back. To top it off they ended up giving me size 13 shoes instead of 12! I went to the party in clown shoes. I think they just didnt have my size available and didnt say anything and just chose the next size up. Overall bad experience when it came down to actually getting out rentals. They over promise and you dont get what you hoped or asked for. Oh...and not only were the vests a different color than what was picked out for the "uncles" matching suits but they got ties instead of bow ties. And all I got from having to wear clown shoes and buy a button up was a simple sorry. Sorry doesnt cut it when trying to look your best and paying $200 for a suit rental. I should have pieced together a discount suit for the price that would fit better. Only reason I didnt was because the plan was to have everyone match.

This is a terrible store. Their Schedule hours are 11 am - 7 pm. At 6:30 pm they were already not…read moreletting people in. Might as well advertiste they are open from 11-6:30pm. It's not worth making a whole trip just to be deterred by people who want to go home early. we were one of multiple people trying to get in at 6:30 pm. 8/23/24.

No fitting rooms!! So disappointing especially for the high prices, am I supposed to come all the…read moreway back to make a return or exchange? We also stood waiting at the front to make a purchase for sooo long without anyone acknowledging us. Just two employees avoiding eye contact. Do not recommend

Located at plaza Bonita mall, they have Plenty of parking right in front of the men's west house…read morestore. I was greeted right away, and the gentleman who helped me was awesome. I knew exactly what I was looking for, and he answered all my questions while helping me figure out my jacket size after I've gotten a little chubby Chubb over the years. Hahaha No pressure, no upselling just genuinely helpful service. He also let me know that if I ever wanted to rent a suit in the future, they only need a 48-hour notice so they can tailor everything properly, which I thought was super cool. On top of that, he mentioned I have 3 months to return the jacket if I change my mind. That kind of customer service is rare these days. I wish I remembered his name ...tall African American gentleman with locks. Super cool cat and seriously deserves a raise

Really disappointing experience. The service was poor, and the biggest issue was the lack of…read moretransparency with pricing. I was quoted one price, but when I arrived, it suddenly changed with no clear explanation. That's not how you treat customers. If pricing can vary, it should be communicated upfront--not switched last minute. Overall, it felt misleading and unprofessional. I wouldn't recommend this place. - Carl manager

The worst service ever. The man in the front is extremely rude and not helpful. No customer service…read morewhatsoever. I let them keep the deposit and went somewhere else.

It's a good tuxedo shop i came here to get my chambelanes suits its a good place 10/10read more