I made an appointment at Long Lewis of the Shoals for my 1st service on my 2026 Ford Explorer. I…read morearrived a little early pulling up outside the quick lane doors and was greeted at my car withing 2 minutes. I was told the spot I was in was good and the car infront of me was being finished as we spoke then it would be me next. After a couple of minutes the car in front of me was pulling out and I was motioned to pull forward over the pit. As soon as I stopped, I was get by a gentleman who explined my options for the service and I chose and optioned to upgrade to the full synthetic oil. Thge oil change and tire rotation were started at the same time by 2 different employees and was completed in only a few minutes then an employee guided me through checking all the lights and turn signals to ensure they were working. I paid and was guided out of the bay and on my way immediately afterwards. All employees were friendly and everyone I observed seemed to have a good attitude. I will be a repeat customer which sauys a lot since im picky lol.

Long Lewis is the most dishonest car dealer I have ever delt with. They use AI Bots to lure you…read moreinto the dealership, then they try to get you to buy a higher priced vehicle, because they don't have the make and model I wanted. I thought I was texting with a sales person but now I learn that it was an AI Bot giving me false and misleading information just to get me in the dealership. I would not buy a bicycle from this band of theives.

Hi Avery ever body we had a great experience here at Shoals are sales person PARKER was absolutely…read moreawesome gave us a great deal. He truly cares about his customer. Please look him up. We bought a new 1500 Polaris.

I did my research for a solid 2 weeks on a boat all around the southeast, in FL, SC, GA, TN, and…read moreAL. I contacted Kyle who patiently answered my many questions on the phone, and texts. We even worked trade figures over the internet for my boat! The boat was as described, and the figures were exact to the last penny. All of this was done during COVID-19, and I actually never laid eyes on the boat until I had paid for it! They managed to pull off 'touchless delivery' with about 6 of us in one day! After getting the boat home, and 2 solid days of rain, I noticed some items that needed correcting. Kyle and the staff at Shoals took care of everything, and made sure I was happy and satisfied with my purchase. I would definitely make that long drive from Missouri again to do business with them again!

I have used Ascent twice now and am very Happy. Last minute…read morerequest they were able to do 4 of our vehicals in 1 day. We are very happy and will be scheduling again next month.

Isaiah was exemplary. His communications were outstanding. He communicated right up to his…read morearrival, and executed one of the best at home experiences I've ever had. I will have him back and I will recommend him to anyone who needs his services. And...Great job and great value. Thank you Isaiah.

Sales team was amazing! Walked me through the entire process and was amazing! Will be reccomending…read morethis place for a long time!

I rarely leave reviews but after traveling out of state and stopping by your dealership to see if…read moresomeone could verify why my sisters key fob wasn't working your Service Manager Keely was walking by and asked if I needed assistance. She then went above and beyond to make sure to get us taken care of and within less than an hour she had our vehicle up and running and threw in a car wash. Our dealerships in our area never wash vehicles so it was an added plus. It's Customer Service like this that makes people want to come back. Thank you for everything Keely! We appreciate you.

Can't recommend. Corey showed up a few times and took payment but car is worse now than it was…read more He said he would be back but never showed. I've called many times. Highly disappointed. Sorry I paid him.

I recently relocated to Florence from where I've lived my entire life with my diesels. I've had a…read moregroup of excellent providers I've found over the years that my friends and I all use. I'm too far away from those shops and mechanics now to use, and literally within 12 hours of arriving to Florence, my truck wouldn't start. This was discovered after 2 blow outs on my dually and 1 on my gooseneck horse trailer en route at 8 pm on a Weds. I finally got into town; the next am was able to locate 2 perfect tires for my dually. Dropped the truck, got a ride to check on my animals, had just sat down to eat lunch 11 hours after arrival and tire shop calls to say my truck won't start. Part of the work to prepare for the move was installing an extra heavy duty power master starter. Next thing during inspection for moving prep, I was told the flywheel needed to be replaced. I know now this particular starter, although correct, was not the thing to do as simply not enough space. All shops back home who would normally be able to do couldn't as in temp locations with lifts too small thanks to tornadoes less than year earlier destroying all their actual shops. I was finally able to locate one place about an hour away, but they were backed up to where past my moving date. One of longtime shops said it would make it to AL. Literally, it did ~ maybe 10 mi over TN line and additional 3 mi to tire shop before not starting anymore. Of course it was smack dab in everyone's way at the tire shop ~ didn't even know wrecker service in area. Started calling diesel mechanics and trans shops doing ? #1 if capable of doing flywheel and #2 when could do it. Every shop was min of 3 wks out before could even get my truck into ~ simply not an option ~ had just moved here, had multiple trailers as my workers had been bringing things here, and was solo as our closing had been pushed back. Basically transient in trailer's living quarters. Any day without truck meant being absolutely stranded and unable to do what needed to be done with xl truck. After 3 hrs of phone calls, thought I was up a creek. I found one place who would be able to have brought to them, but week+ before it would be complete. By grace of the universe stumbled across contact info for owner of Mechanic on Wheels LLC ~ Corey Worrall. He was super nice giving me hope as said could have it done by Tues (now end of day on Thurs) ~ miracle as could survive shortened time without truck. Located wrecker service prior to speaking to them, and was able to get them to redirect my drop off location to the actual physical shop for Corey and Mechanic on Wheels LLC. The truck was dropped by 430, and Corey had called me with his initial thoughts shortly after. Fri morning received was told flywheel actually looked ok and issue appeared to be giant starter had put on it back home just weeks earlier (maybe started 10 times since installation). I agreed to putting stock sized but heavy duty starter on to see if flywheel had been damaged too badly by power master. Thankfully it had not. On Fri expected completion had changed from Tues to Mon. But received a call on Sun letting saying had worked on over weekend in order to get it back to me due to my situation. It was back in my hands by 7 pm Sun evening. Simply no words as to how shocked and appreciative I was for them doing so as being stranded even 4 days was living nightmare. If ride share had been available where gooseneck was at, wouldn't have been so detrimental. But wasn't and I had no way to get around or even get to a rental. Were even so kind to get back to me due to my circumstances. Best part of all is work done was amazing ~ more than just swapping starter out. Did diagnostics truck so if anything else was an issue could be done even though thought all was good from move prep work done. There were other little things to do, but all were things able to be done within a week and safely could wait until got another car or person down here with me so not stranded again. Pricing was right on point for what normally would've paid. Heavy duty normal sized starter put on came with lifetime warranty but also with yr labor guarantee. I'm quite thankful all other more established older shops had been booked out so far as wouldn't have run across Mechanics on Wheels LLC and Corey Worrall had I been able to get into one of them. Been week since truck was finished, haven't done ton of driving until 2 days ago, but had huge smile as racing down road as running best it had in years like how it was when got it new. I am definitely going to be referring them to anyone coming thru area needing a mobile mechanic, but also to everyone needing a normal shop too. They do work on gas engines also so glad found someone to meet all needs in area even though wish wasn't due to craziness went thru. Wouldn't hesitate at all to have them work on anything ever; I hope they have a long future of being a super successful physical shop too.

These guys rock! They've saved me a lot of money and they are friendly and competent! Highly…read morerecommend.

Went by to get a key fob made. I had tried another business but got stood up twice after taking off…read morework. They were awesome here made an appointment they were there!! Made me a key fob and was also able to cut door key the hard one to cut. If you want a professional Business and all your needs taken care of use these guys.

Jasper and crew do an awesome job on our cars. As an added bonus Jasper is very friendly and nice…read moreto talk with. And he has the sweetest dog, Beela, who greets everyone with a smile and friendly wag! Thank you for providing such awesome service!

These guys did a fabulous job! My car was beyond gross!! Will definitely use again. They were…read morevery nice too :)