The only thing else done with the car that day was a cabin air filter and break fluid exchange. Nothing electrical, nothing with the seats. The radio wasn't reset. Nothing. It's just piddley stuff, I just don't need to be messed with by a somone who might think this stuff is funny. I've never purchased from Dream Nissan, only had my last two oil change/tire rotations there. read more

we went to Dream Nissan for help and all they said all we could get is a minivan with 227000 miles on it pretty much a junker for 9000 dollars and it was worth it because a lot of maintenance was done to it at the dealer to make it good. the dashboard after one week is lit up with numerous warning lights of things wrong with it, basically they sold us a lemon knowing we needed a car to get to and from work just so they could unload it from their inventor. I would not recommend them to even my worst enemy! read more

Business manager just responded. The dealership said the time and date I requested to come in and look at the vehicle worked. They did not take their time during the process to look and see if the vehicle was located at a different location whatsoever. Once I arrived they decided to look it up once they couldn't find it and then informed me. Poor communication and poor customer service. read more

Scheduled oil change only... daughter took car in for me and they basically tricked her into getting tires rotated for an up charge. Would give a 0 star if they would allow it. read more

Absolutely the worst dealership in the metro area. Absolute nonsense pricing. Be prepared to pay an extra 960$ for a built in price for floor mats and locking luggage nuts. Over msrp prices. Schedule a day off because you'll be there for an hour before you even get a price. I highly recommend Auffenberg Nissan. ANYONE other than Dream!!! One star is too much!! read more

DO NOT purchase from this dealership. I would rate 0 stars if possible. I visited this dealership to inquire about a Toyota advertised on their website for $12,842. However, when it came time to discuss the sale, they claimed the "Sales Price" was $16,000. After I declined, they countered with $14,500, which was still significantly higher than the advertised price. They attempted to persuade me that this was a good deal and suggested I put more money down to lower the monthly payment. They even tried to convince me to lease another vehicle to match the payment of a $12,842 car. Their focus was consistently on the monthly payment, but my primary concern was the deceptive pricing from the advertised amount to the price they wanted me to pay. They explained that the online price did not include approximately $3,100 worth of service work they had performed, which is why the "Sales Price" was higher than the online advertised price. This is not good business practice, and I believe it may even be illegal. read more

Dream Nissan Midwest - Offer of $14,500 after they dropped it from $16,000 - Car Dealers Near Me - Wood River, Illinois

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went in for an alignment and was told the alignment tech didn't have the skill set to properly align my truck even though i literally provided instructions from the manufacturer of the control arm on how to align vehicles with said control arms and all of this was after they charged me then forgot to give me my card back refunding my money and shooing me out of the office 0/10 would not recommend all the one star reviews make sense now read more

AVOID AVOID AVOID! If this was a "dream" I would hate to see a nightmare! I visited the Illinois dealership and this was the worst experience if my entire life at any dealership in this country that I have visited. The texting sales people Danielle and Brittany made it seem like this was the best place to buy a vehicle because the guaranteed acceptance program (which I qualified for) would give me a great selection of cars to choose from. I was hesitant and did not want to drive two and a half hours for no reason but was assured it was worth my time to go and be approved. When I arrived I was checked in and sent to Hunter who was a sales person. Either it was his first day or he was incredibly untrained. He started off by entering my information that was already in the system so I had to stop him after he had me enter my SSN and I asked why I was having to redo everything. He realized he was putting all my info under the wrong person and read the entire thing out loud so now I have to wait and see if there is identity theft later if that person buys a car if my information is not removed... then while trying to work with my documents, every question I asked he literally had to leave the desk to go ask a manager continuously. I had told him at on point when I was seeing the "guaranteed approval" wasn't working that I wished I could have submitted paperwork online or over the phone to not waste anyone's time since it was such a long drive. He said "don't they have any dealerships closer to you?"...... seriously...???? He obviously didn't care if a car was sold or not and didn't care about my time being wasted. Not to mention that while we were discussing paperwork and income about my documents he has his LUNCH delivered to him while I was sitting there. Who does that when they are working with a client?? When I said I was going to leave he gave me his business card in case I wanted to buy from him later. Obviously I didn't take it and I would never go back to them or their sister dealership since they have one in Illinois and Kansas. I would avoid them completely unless you want to waste your time and fall for their false promises and sketchy sales techniques when none of them seemed interested in selling anything. read more

Will not be going again! I told them I had a front blinker problem... I told them it wasn't a fuse and it wasn't the bulb and that I needed a diagnostic ran on it( had an appointment for a diagnostic at 2:45). I am very well aware of a diagnostic running $189+ that's not the problem. They proceeded to put a bulb in the front right blinker to make me pay for it and pay for labor for it to not work.I TOLD THEM IT WASNT GOING TO WORK. I get it, I'm a girl, but when I walked in and I told them it wasn't a bulb problem they should've listened to me. At least not have charged me $20 for a bulb and $20 to get it put in for them to tell be it's not working... I KNOW. I have bulbs in my car because I know it's an electrical problem, I've already tried changing the bulb. I don't need a man to change a bulb! They didn't have time to do a diagnostic that night nor would I have paid them more money to run a diagnostic. I will be taking my money elsewhere. read more

Very happy with the service that I have here. Always able to get me in quickly and have an awesome waiting area.

Nothing... go out of business.. service is horrible and the products questionable. Do yourself a favor and do not buy here.

Be skeptical. Found this vehicle on cars.com for the price pictured, $14,650. We called the dealership and confirmed it was there and set up appointment to look at the vehicle. The lady said she showed the vehicle at $15,100, but they always worked with customers with price. When we showed up, they tried to charge $17,100 saying they were not responsible for what was on cars.com or what their sales people said on the phone. Huge waste of time, wouldn't trust them. read more

Dream Nissan Midwest - Car Dealers Near Me - Wood River, Illinois

This place is the biggest joke ever.. Especially the sales team! Even the name change is a joke.. sad. Still a part of the AutoCenters network in disguise. Some of the same people are there and they play the same games that the other dealership did. They don't honor any thing, pull bait and switch games.. BUYERS BE WARE..!!!! Especially that Kaleb, WATCH OUT! read more

Refused to honor free oil changes that was paid for when bought the car from previous owner Autocenter Nissan. Told me I could drive to Herculaneum (over a hour away) where Autocenter has moved to, but they won't be honoring any of their oil change contracts. If you buy a business you should be taking care of the customers that paid for services. read more

I brought my 2 year old car into the dealership because the ac was not blowing cold. I had a diagnostic ran on the vehicle to determine the issue. Of course, the diagnostic could not pinpoint the actual issue. The diagnostic could only determine that the compressor was not engaging. I had no issues with my vehicle other than the AC not blowing cold prior to bringing it in for service. I had no work done on my vehicle only the diagnostic. When I picked up my car it was bogging out and eventually would not start. I had to replace the battery ($300). I brought my car back in and they gave me a bs story about what caused the battery to go bad in one day even thoughI had no issues with it prior. They "discovered" and "replaced" a senor and two wires (almost $500). The AC worked fine for about a month. Now it's doing the exact same thing. I had another diagnostic done and they are telling me it is a new issue ($800). I need to play the lottery. What are the chances that the exact same thing happens and it's a new issue, on a 2 year old vehicle? What are the odds nothing is wrong with my battery and then it completely goes dead after bringing it in??They based this information off of the diagnostic that cannot actually pinpoint the issue. Im out $800 plus the cost of getting it fixed properly. Diagnostic text are a joke and Dream Nissan is the biggest joke of them all!!!!! I bought a brand new and a used vehicle from this dealership on the same day. Had plans of buying two more new vehicles from this dealership next year. Completely lost my business and I will let everyone know how terrible they are. read more