Love the work Andy's does they wasn't all that expensive the techs were very informativeread more

Andy's was recommended to me by Wood River Walmart when they discovered that my tires had structure…read moredamage from poor alignment. I called Andy's, drove up there, and they had me in right away. Jan was very helpful, and the waiting room was spotless. They have comfy chairs, a TV, coffee, water, and tons of magazines. They ended up getting my car done ahead of schedule (about 1.5 hours), and I was in and out stress free. Will definitely come back for any other automotive needs!

My first visit to Jack Schmitt Chevy came the day of a major power outage, so the recall service on…read moremy old vehicle was not performed there. I'm so glad I made a second visit. It was in my "new" used SUV, a 2014 GMC Yukon. My Yukon's presenting symptom was a vibration that started around 50 MPH, then slowly disappeared at higher speeds. After day 1 of diagnosis, I was told that Yukon had a problem in the rear end. On day 2, the problem was narrowed to a manufacturing defect in the ring gear, so service was covered as a warranty repair. Treatment to rebuild the differential took about a week. I experienced some pleasant surprises along the way: 1.) The customer service lounge is spacious, with comfortable seating, recharging station, and wifi. 2.) I received a quick and friendly shuttle ride home on day one (by Justin, I think?). 3.) On day two, I was offered a courtesy car, which turned out to be a '16 Colorado truck, in "red hot" color, with XMSirius radio. I couldn't have had more fun if they'd given me tickets to Six Flags. I still want my Margaritaville station back. 4.) Kevin, the mechanic, let me see take a look at the problem on my vehicle. I like to see what is going on with a repair. 5.) Kevin C., the service manager, looked very busy. But he was as efficient, friendly, and responsive to my needs as I could possibly expect, given the amount of work he was doing. Give this guy a raise. Or at least let him drive the red hot truck on his day off. 6.) As long as I was here, I went ahead and ordered up a new remote key fob with programming, which was ready for payment when I arrived for pickup. 7.) A day or two after my vehicle was back in my possession, I received a follow-up phone call to check on vehicle performance, and ask for feedback on service. Thanks, Jack Schmitt Chevy, for as pleasant a service experience as any I've had. I grew up in a GM family, and know how you value positive feedback. It's a pleasure to report that I'm "completely satisfied."

Chris Louth was very easy to work with. He is kind, patient, answered all our questions by phone…read moreand text. We highly recommend you contact Chris for your next vehicle purchase. We bought the car we saw online. We are very happy with the whole process. Stormy handled the financing and she was a dream to work with getting us a lower interest rate then we had expected and a good price on the extended warranty. They were worth the drive. I highly recommend them.

The only thing else done with the car that day was a cabin air filter and break fluid exchange…read more Nothing electrical, nothing with the seats. The radio wasn't reset. Nothing. It's just piddley stuff, I just don't need to be messed with by a somone who might think this stuff is funny. I've never purchased from Dream Nissan, only had my last two oil change/tire rotations there.

Business manager just responded. The dealership said the time and date I requested to come in and…read morelook at the vehicle worked. They did not take their time during the process to look and see if the vehicle was located at a different location whatsoever. Once I arrived they decided to look it up once they couldn't find it and then informed me. Poor communication and poor customer service.

I will start this post by saying I have never been here nor have I ever bought anything here…read more With that being said you're probably saying , then how is this guy going to rate the business. Well let me tell you. Last week I learned that my daughters jeep compass which I purchased from a local dealer in the Chicagoland area no longer comes equipped with a spare tire. Being a Dad of a daughter who's hundreds of miles away at school I did what any parent would do, I freaked out thinking of her out and about without a spare tire. In my quest to find out how to get her a spare tire I called Federico and spoke to an amazing individual in the parts department by the name of Tom. I'll make this long story short. Tom went above and beyond in his attempt to find me a spare tire. He made calls and spoke to people. Tom went the extra mile and then some and I can't thank him enough. For those of you driving smaller suv type vehicle please beware , the spare tire is now considered an extra which caught me totally off guard Oh you can add it for a $500 up charge Please let me commend Tom in parts for going far and beyond what he really had to do. Old school customer service is what I experienced Thanks Tom very much And to Tom's boss at Federico please pay him on the back for me and thank him. I wish I could but I'm 300 miles away GREATLY appreciated Bob C Chicago Illinois

Federico is my local Dodge/Chrysler Dealer. I dropped off my car in mid July. I was told it would…read more4-6 weeks because of back ordered parts. I had no problem with that. Once the 6 weeks was up I called to check in. I spoke to Justin and he stated parts were still on order. I asked him if he could call me every week just to let me know where it was, a 30 second phone call was it. He could not do that. Finally in Early September Courtni called me to inform me that after Justin called to tell me that my car was ready (which he did not) That they WRECKED it. There was a hole in the drivers side door. While pulling it in the porter ran into a rack and put a hole in my drivers side door. She apologized and stated that I would not have to repair it but they would be taking care of the damage. (How nice of them?) Two weeks later they called and said it was ready again. I showed up to pick it up and the door had a very sharp jagged edge on it. They said they would take care of that and I could pick it up in two days. I picked it up in two days. On my way home I noticed the inside lever of the drivers side door has three very sharp metal finish pealings on it. In fact it was so sharp it actually cut my hand. I called the Dealer Manager and he basically said that there was nothing they would do about it (Washing their Hands). Now I have an Unlimited milage warranty on this car with a $100 deductible. They waved that and kinda detailed my car for the inconvenience. They had my car for 3 months and a few days. Never again will I use Federico for anything.

I applied and interviewed for a position with their finance company, CNAC during the pandemic. The…read moremanager Scot Heinz seemed like he had too much on his plate, but was impressed with my credentials. He forwarded my info to his superior who was excited about what I brought to the table but couldn't answer any questions about employee benefits. I suppose that's why I never heard back from either, even though I left both of them messages and sent Scot a follow up email. If they treat potential employees this way, I'd hate to see how they treat their customers.

Great place to go if you need help with your credit. They have lower payments than most buy here…read morepay here dealers. And they have a two year warranty. Nice people too.

Bought a 2007 Toyota Tundra from them less than a year ago... I've had it in the shop roughly. 4…read moretimes in the past year. I'm about to take it in for a fifth time this week. I'm out roughly $2500-$3000 on this vehicle I've owned not even a year. RIDICULOUS.

From the owner: Services: Pre-Owned Auto Sales, Coming Soon: Full Service…read moreBays, Brake Service, Oil Change, Tire Service & Rotation, Transmission Service.