Owner and Technicians are wonderful to work with. Great Work and Customer Service. Exceptional…read morevalue for the cost. In and out as fast as possible. No up-selling.

I've been in here 3 times now. The first time I was looking for new tires. They told me they were 2…read moreweeks out. I went elsewhere and got tires for my and my daughter's car. (8 tires) 2nd time looking to balance 2 tires. Again no time. Today I had a flat a block from them, I pulled in and explained I just got a flat and can you help? ( I'm 67 & handicapped) they told me no but if you leave it they may be able to get to it tomorrow. What ever happened to customer service? My family and I will not be going back to this place, and we live in Troy!!

I am always pleased with the service I get here at Mungenast Alton Toyota. The staff is always…read moreprofessional, friendly and explain things in a language that a normal person understands. I trust the service technicians. I am such a regular, since I get my oil changes and anything my car needs done, we all kinda know each other. They're honest and let me know what I need to do immediately or if I can let go until it fits into my budget. Speaking of budget, they send out coupons and periodically have specials that can save you money. Right know they're offering an oil change package that is a nice savings on multiple changes. I bought my Rav4 here andI get it serviced here. I am a satisfied customer and would highly recommend them.

BEWARE They sabotaged my car and removed two fuses. No joke,…read morevery serious. I have camera proof that my tail lights worked on the way to a service appointment for a transmission fluid change. I have camera proof that they did NOT work upon my return directly home from there. A refund was given, but no apology whatsoever. Busted.

Always upfront with me. Squeezed me in for a tire repair and had me on my way in short order! The…read morebest!

I orginally asked for a simple throttle body cleaning and the guy behind the counter said what they…read moredo is shoot some chemistry thru the inlet of the throttle body and i had left with a symptom the car didnt have after they had custody of it..im sitting in the waiting room and i can hear them reving the engine to 5000rpms at least and then i see their person roll out to test drive my property ...he comes back parks the car in the rear to hide their shame ..the guy charged me $182 dollars for 1 hour labor and the chemistry ..so i get int the car after they gave me back my key..i start it ..the idel surges past 2000rpm and throws a check engine light ..and putting it in gear was jolting the whole car cause the idel was stuck at 1500 rpm ..and still has not got any better since a month later and it still thows codes still idels too high ..the did look at it on the original day later in the afternoon ..told me the issue was my MAF sensor and so i replaced it ..they asked for another bite of the apple ..i refused ...cause they seem clueless here and quiet frankly ..they were looking to be in my pocket as deep as they can get ..thanks obrien since you dont know a throttle body relearn ..or to just clean the throttle body ..i now gots to spend 100's of dollars trying to chase down what ever you people did to my car ..dont reply ..just go way like everyone else should ..they always put the blame on the customer ..and isnt that special ..

Love Russ. He's worked On my car several times and hes always fair with his pricing and the…read morerepairs are always done correctly. Anytime anyone asked me where they should get their car fixed I always refer them to Russ'. He is not one of those guys that will fix something and not do it correctly if he can't do it he'll let you know.

Always a great wash. Had one automatic wash shutdown but that was due to my oversized tires. I…read morecalled and received a token for another wash. Great response from the owner. Highly recommend this auto wash.

I can understand WHY your phone is constantly busy, the machine at your car wash are TERRIBLE! At…read moreabout 10:45AM today February 23rd 20121 I used your car wash! IF that is what you call it! I paid the $11.00 fee for the BEST wash available that was supposed to DOUBLE WASH my Colorado Pick-up truck and CLEAN THE TIRES! WELL, not only did the tires NOT get cleaned, neither did the TRUCK!!! NOT only that but there was soap left on the truck as the information lights told me to PULL FORWARD......to EXIT the car wash! I had to stop at a self service car wash on my way home, just east of Highland, IL to wash the soap and DIRT off the TRUCK I HAD JUST PAID $11.00 to have SUPER DELUX WASHED, INCLUDING TIRES!! What a joke!!! I suppose if everyone is as disappointed with their results you will NOT be in business long enough to even receive this REVIEW!!!! I will continue to call the number provided to contact you 618-344-4891 until some one answers the phone, which at this point I have my doubts that it will ever happen! VERY DISSATISFIED CUSTOMER!!

One hour into 6 hour trip and all of the sudden had what we suspected to be an air leak in one of…read moreour tires. When we searched tire repair in the area we were four miles away from Aljets and decided to stop and see if they could help us. The staff was exceedingly friendly, informative, and quick. They immediately took our truck back and within 45 minutes had found a very small hole in the tire, patched it, and had us back on the road. On top of that they did not overcharge us or charge a fee for getting us in so quickly. We couldn't be more grateful knowing we're safe to continue our drive, and still going to get to our destination in time for our appointments. Thank you for making a stressful situation so easy Aljets!

This shop is awesome! I was traveling nearby and when my check engine light came on they were…read morerelentless is finding the error, clearing the codes, and making sure it was safe for me to continue home. They are very friendly and fun. Thanks guys!

Absolutely Worst place to go to see what's wrong with your car. Took the car up there was sitting…read morefor 3.5 weeks, drove by and never once did it move. Finally had enough went up there and the gentleman working was rude as soon as i walked up, and said oh yeah we lost your number and information. Who the hell loses information?! Then he proceeds to shoe me off with his hands. His name was BOB. ABSOLUTELY NEVER GO HERE!!!!

No matter your make or model, Ralph's excellent mechanics will diagnose your whip, and get you back…read moreon the road. No unnecessary "repairs`", no "padding" the bill. Just food straight up honest business! We have 5 vehicles in our family fleet, and they all go to Ralph's for repairs. Feel confident that your vehicle is in good hands here!