Matthew provides the best customer service! He's incredibly efficient, very communicative &…read moreprovides the best customer service! If you call & hang up, he calls You right back to follow up. I had to do a Live Scan of the City of Long Beach & renew my passport. Excellent, too notch customer service!!! I would highly recommend him!!!

Thanks to Matthew at EMA Notary Livescan I was able to get my fingerprints scanned the same day I…read moresubmitted my request. I really appreciate his quick response and willingness to help out right away. Really recommended this service for your livescan/notary needs! Thanks again!

We've used the Cranky Concierge for two separate international trips within the past 18 months,…read morewith complex planning elements, and we couldn't be happier! The fee is extremely reasonable and the folks work as team members covering your needs 24/7. It's the first company that I worked with involving multiple team members - and there was no drop in service or any miscommunication given how many team members could be involved (depending on the time of day that you are contacting them). The first trip (in 2024) involved flights to/from South Africa. I decided to use them when the international connections and requirements became more than I could manage while working a high stress job (who needs more stress planning a vacation?). The advantage of their services were immediately apparent but became a Godsend when - unfortunately - my father became gravely ill and I was contemplating sending my family ahead of me, and then connecting with them somewhere mid-trip (depending on how my father was doing). The team was immediately helpful, offering a variety of flight options depending on when exactly I planned to connect with my family. The second trip (in 2025) involved flight itineraries to the Isle of Man, connecting through Manchester. The flights needed to be at a certain time in order to catch a ferry to the Isle of Man. Furthermore, between booking the flight and the actual travel day, there were changes in requirements for those passing through Great Britain - something that we would not have really known about if someone in the travel industry did not bring it to our attention. Next year, we will likely do a multi-city trip to Europe and we will definitely use them again to book the flight to and within that continent!

Booked an itinerary I could not book anywhere else and saved me thousands of dollars. Great…read morecommunication too. Wish I'd known about them years ago.

Amazing service. Fast and reliable. Matthew is very pleasant and quick. Office is clean and…read moreorganized. Totally recommended if you need your documents notarized and apostille done fast!

From the owner: EMA GROUP Travel Agency is the perfect choice for all your travel needs. We are a fun, reliable,…read moreand professional travel agency that will ensure your journey is one to remember. Our experienced staff is always available to help guide you through planning and booking your dream vacation. We specialize in creating custom itineraries tailored to your specific interests. With our extensive network of contacts, we can arrange flights, car rentals, hotels, and even tickets to attractions. Whether you're looking for a weekend getaway or an extended trip, we guarantee you will find the perfect vacation.

I cannot say enough amazing things about Anet here at SVH. She helped me plan a summer trip, and…read morefrom start to finish, she made the entire experience effortless, thoughtful, and truly special. Anet went above and beyond to make sure every detail was perfect. She listened carefully to what I wanted, offered incredible recommendations, and handled everything with such care and professionalism that I felt completely at ease throughout the process. If you're looking for a travel agent who is attentive, knowledgeable, patient, and genuinely invested in creating meaningful experiences, not just booking trips, Anet is the one. I wouldn't trust anyone else with my travel plans and will absolutely be working with her again. Highly recommend!

Ruzann is amazing .with excellent customer care and customer service plus great work .read more

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

Just came back from such an amazing vacation and none of it could of been possible without…read moreSteven... he made it all so easy with booking out flights, hotels, Disneyworld and our Disney cruise! Checked in throughout the trip to make sure everything was going good! He got us amazing deals and made the whole process stress free! In addition picked us up and dropped us off in a party bus!

Steve service us with limo experience was loved every minute was o time and met all of our demands…read moreon our special day highly recommend his services

A Trip of a Lifetime - Perfectly Planned and Unforgettable…read more We recently returned from the trip of a lifetime to Liverpool and Wales, and we owe it all to Across the Pond Vacations. From start to finish, the experience was absolutely seamless--more than we could have hoped for in every way. Simon was simply incredible to work with. From our very first conversation, he truly listened and engaged with us, taking the time to understand what we were looking for and what would make this trip meaningful. He was not only knowledgeable and kind, but also fun and easy to work with--a true expert who clearly loves what he does. Every little detail was thought of and perfectly executed. We especially appreciated the combination of the electronic app and the beautifully organized binder that laid out each day's itinerary. Both made it easy to stay on track while still feeling relaxed and unhurried. The experiences Simon booked for us were spot-on--above and beyond our expectations, and so perfectly suited to our tastes. It felt like every activity and destination had been selected just for us. We never had to worry about a thing, which allowed us to be fully present and soak in every unforgettable moment. If you're dreaming of a customized, thoughtfully curated vacation across the pond, look no further. We can't recommend Across the Pond Vacations--and Simon--highly enough. Truly an unforgettable journey!

I am taking this opportunity to write this way overdue review on my trip to England October…read more15-October 30, 2024, personally crafted by Across The Pond Vacations. I initially contacted Anne Marie Clarke late in October, 2019 with the intent of going to England possibly in May, 2020. Then Covid happened which put my plans on hold. I can't recall exactly when I again contacted Across The Pond but think possibly April, 2024. Having traveled a fair amount I prefer private and not large group tours. I did my research and although there are many well known companies that had good reviews and offered customized private tours I wanted to deal with a boutique firm and ATP was just that. Additionally, that they were located in the U.S., knew England very well as both Anne Marie and Simon Clarke (from England originally) lived there for many years was a plus. It took several revisions to come up with the "perfect" itinerary, and as hectic as it was at times, I had a wonderful trip. The hotels with their staff were wonderful and very accommodating. I appreciated that the hotels were ideally located and welcoming. I will be writing a separate review for each hotel in London, Bath, The Cotswalds, York and Liverpool. The private guides to include driver/guides I had were marvelous with whom I established a real connection and remain in contact with a few of them. There is a reason why these individuals deserve the title of Blue Badge Guides and were expertly selected by Across The Pond Vacations. The transport arranged - private drivers, were courteous, personable and of course on time. Although I appreciated the in depth itinerary with directions provided by Google Maps, the binder was a bit much to carry around especially since I was taking trains and carrying my own luggage. Each day I would take the appropriate page out of the binder to guide me. I believe an option to receive all digitally would be welcome for those who embrace technology as many of us are adept with using Google Maps and Apps. It would be wonderful if ATP had an app (although I recognize this can be costly to develop) to use such as Travefy or some such itinerary planner. Additionally, the use of WhatsApp could facilitate any communications necessary when travelling as there are small tour companies that set up "group chats" when a client is traveling. Overall I appreciated that my trip was designed in such a way that I would not be "overscheduled". There was adequate time to meet the guides and spend time touring and tickets for the sites had appropriately timed entrances. Although all was wonderful, a dream for me was to see Les Miserables at the Sondheim Theatre in the West End - London. I had tea at Claridges prior to the performance. When Anne Marie and Simon found out that The Blenheim Palace would be closed they arranged for me to have more time with my Cotswalds guide and I received a mini-tour of Oxford. A refund for my ticket was initiated promptly after the trip. There were so many highlights and so many pictures to show but unfortunately I am unable to add them but trust me this trip was a photographers heaven. I loved the small group tour arranged to The Yorkshire Dales and upon my return binge watched All Creatures Great and Small, got my Bridgerton fix in Bath and so many more memories. Now that I have binged 7 seasons of Outlander Scotland is on my list. If anyone reading this review has specific questions, please do message me. I do recommend Across The Pond Vacations for your Great Britain travels.

5 star service! 5 star food! 5 star sightseeing! 5 star hotels!…read more If you want to enjoy your trip without any worries, signet is your choice.

Went to Vietnam for 9days. Excellent tour guide, 5stars…read morehotels. wonderful food. Trip arrangements were suit for the weather.

I had the most amazing time of my life! I am truly blessed to have picked GET tours for my…read morevacation. This was my first vacation, and it exceeded my expectations. I was able to experience Costa Rica inside and out. I zip lined thoroughly the jungles, river rafted for my first time and even got to waterfall repel. I was able to get over my fears and made life long friends. The trip leader was very organized and on point. I never once felt like It was unsafe or confused about the activities for the day. Not to mention the hotel rooms! I felt like a queen, with views of Volcano Arenal, or the coastline. It felt like I was in a movie the entire trip. Wish it wasn't over! Pura Vida!

Just returned from an 8 day trip to Costa Rica with GET Travels. Sherrie made everything so easy…read moreand pleasant from the start. Planning this trip would have been impossible without her. Sherrie was so timely and quick to respond to emails when booking the trip too. We were so lucky to have her guiding us through the trip. All I had to do was enjoy my vacation. The transportation to and from everywhere was taken care of and hassle-free. I loved the hotels we stayed at. The hotels were upscale, clean, and perfectly located. I really enjoyed the balance of relaxing vs activities. We got to see everything Manuel Antonio and Arenal had to offer while also taking it easy. We got to do everything from snorkeling and zip lining to rafting and repelling. Sherrie is the best and I can't wait until the next trip! Pura Vida!

The Japan Tour Company is an excellent way to discover all that Japan has to offer, whether you are…read morevisiting for the first time or the tenth time. It's a great way to experience Japan's rich history, culture, and traditions and offers a range of tours that cater to all interests and needs. Also, I like the flexibility that you can request for a tailored itinerary based on your interests, schedule, and budget. You're not stuck in a specific tour throughout your visit! tldr; Its been a fire trip

Took a guided tour through a portion of Japan with Nathan and The Japan Tour Company. Was the…read moreeasiest trip out of the country I've ever taken because Nathan did all the work for us. He arranged flights, visas, lodgings, transportation, and itinerary. We stuck to the itinerary pretty closely, but had more than enough time at each location to explore and take it all in. We also had the option to be spontaneous and change things and veer off on our own whenever so desired. One of the best parts of touring through Japan was the exploration of Japanese food. It was mind blowing how good it was. Nathan has a serious adventure for the cuisine and his love of it was infections, had us all trying everything under the sun and loving the experience. My biggest sightseeing highlight was the boat ride to and tour of the island of Miyajima. Miyajima is a sacred island that promotes calmness and serenity, and wild deer that want to eat everything in your hands if that's your thing. Highly recommend booking a tour with Nathan and The Japan Tour Company. It was completely stress free to have someone handling all the necessary items for a successful trip, we were able to just tune out of the details and enjoy the experience of being in a foreign country. If Japan is on your bucket list, definitely go, you won't regret it.