No muss, no fuss and, most importantly, no line. The agent was very friendly and helpful.read more

Making an appointment was easy, but they don't make it clear that you have to pay with a check…read more(something not many college students carry). I tried to call to confirm the exact amount to put on a cashiers check, but I don't believe they even have a phone that rings. It would send me to voicemail and say they were busy so I had to drive there and ask a simple question. Just so anyone knows- the check fee is the exact amount listed on the site. I called while I was there and no phone even rang- the front desk person was just chilling on their phone :/

With an appointment and an application already filled out & printed plus a passport photo already…read moredone from AAA, we were in and out in about 10-15 mins. We arrived ~20mins early for our Saturday appointment and were told to just walk in the office at our appointment time. I do recommend making an appointment and having all your paperwork ready before, all of which I did online. The office does try to process walk-in appointments the day we were there which was a Saturday. I wish I had gotten the names of the ladies working because they were efficient and professional, they had a good work flow that allows them to 1) give you the passport application and fill it out if you haven't done so, then 2) check all paperwork including copying your proof of citizenship, & finally 3) double check your paperwork & have you sign the application to turn them in for processing. I appreciate that the processing agent went over what to expect after the and pointing out what the envelopes would look like with the passport and return of proof of Citizenship if you are required to turn in an Original/certified copy. The office also takes passport pictures but I didn't pay attention as to how much it was. I would return to this processing center again if I needed to and on a Saturday again as there was plenty of parking.

Great experience. Is was a super seamless and convenient process. They did an extraordinarily. Well…read morewith my two young kids. Even allowed us time to run home and grab some info we forgot. I would highly recommend this passport services.

This office is the best! Nicole has worked on two of my family member's cases with three different…read moreprocesses & everything has gone very smooth. She's very knowledgeable, kind, courteous, & genuinely cares about her work & the well-being of her clients. I would recommend this office to anyone who needs any immigration case started. Thank you, Nicole!

This place was so helpful for me to be able to get my DACA Nicole was especially helpful for me…read morewhen i walked in afraid and unsure of who to talk to or what to say. I highly recommend!!

These guys are great! Needed a renewed passport quick and Greg was super nice and easy to work…read morewith! Was in and out in about 10-15 minutes and had my passport a few days later. Highly recommended!

The process was remarkably easy and fast. I was in and out in 10 minutes and my passport arrived a…read moreweek later. These guys are great at what they do and are really nice people to deal with as well. Highly recommend.

More Than Just a Library…read more Peninsula Center Library was the very first library I visited when I moved to the Los Angeles South Bay, and over the years, this place has been through a LOT with me. I've used it during periods of unemployment, for booking study rooms while interviewing for jobs, and simply as a quiet place to sit, read, think, or get some work done. It has become one of those places that holds a lot of memories for me. First, the building itself deserves some appreciation. The modern design and huge windows that let in so much natural light are a must for me. Walking into a bright library just makes my day better. There's also an underground parking structure, although it's limited, and I especially appreciate it on those hot South Bay days when having my car parked in the shade makes a difference. I also LOVE the Friends of the Library sales. They have highly discounted books, CDs, DVDs, and -- my personal favorite -- PUZZLES! The larger monthly book sales are especially fun because they open up the big room and have a much bigger selection. I've bought countless books and puzzles here over the years. I've participated in their reading program, too, and the staff have always been helpful. More recently, work has made this location less convenient for me, so I don't get here nearly as often as I used to. I now visit Katy Geissert Civic Center Library more often simply because of convenience. I used to come here 2-3 times a week, and now I'm probably here around 2-4 times a month. It honestly makes me a little sad because I still love this library. The library's online/app services have also been incredibly useful. I've used them to reserve study rooms and place holds on books without having to make an extra trip. And speaking of study rooms -- these have been a lifesaver. Whether I need somewhere quiet and private to focus on work or a reliable place to take a virtual job interview, being able to reserve a room has been incredibly valuable to me. I also love the bookmark contests! I get to see the creativity of local kids, and some of their artwork is seriously impressive -- sometimes downright jaw-dropping. I love grabbing a free bookmark on my way out. At this point, my typical library visit feels like: walk in for a book, walk out with a book AND a bookmark. The kids' area also looks like such a fun space, even though I don't personally use it. Overall, I love the staff, programs, resources, architecture, and just the general vibe of Peninsula Center Library. It has been much more than a place to check out books for me. It has been a quiet refuge, a workspace, an interview space, a place to discover books, and occasionally a place to find a great puzzle for a few dollars. Even though I don't visit as frequently as I used to, this library will always have a special place in my South Bay story. And yes -- I'll probably keep coming back for those Friends of the Library sales and puzzles.

The Peninsula Center Library in Rolling Hills is a beautiful and welcoming space that has become a…read morefavorite for our family. The children's section is particularly impressive, featuring a massive selection of reading materials and a dedicated playground area that keeps kids entertained. It is the perfect local spot for a productive afternoon or a fun family outing. The weekly programming is fantastic, especially the monthly Chinese story time. We recently attended a session led by Lily, who was wonderful with the children. She used a great mix of storytelling about caterpillars and fruit along with high-energy songs and movement. It was such a joy to watch my granddaughter get involved and follow along with all the actions. The facility is very well-designed for convenience, including the easy underground parking right beneath the building. Whether you are looking for a quiet place to read or an engaging activity for the grandkids, this library is a true gem in the Peninsula area. It's a wonderful community resource that we look forward to visiting every week.

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

They are Very efficient and reliable! Make it soooo much easier than I thought !!! Highly recommend!read more

I chose this service based on their excellent reviews, and they absolutely did not disappoint!…read more From my initial contact, they were incredibly responsive and were able to help me the very same day with renewing my visa, which was about to expire. They texted me their address to confirm the location, and when I arrived, I was seen immediately. They made the entire process so easy. They helped me complete the application, took my photo, and handled the paperwork and fees. Ten days later, exactly as promised, they contacted me to let me know my visa was ready--and voila! The entire experience was quick, easy, and professional. I truly appreciated how efficient and helpful they were throughout the process. I highly recommend this service to anyone looking for reliable, fast, and professional visa assistance. Five stars all around!

I drove pretty far to come here but it was all worth it. I arrived at 3pm there was only 2-3 people…read moreahead of me. Very clean and nice quiet area. The young lady is amazing all the way from her work ethic to her customer service skills. She was alone managing multiple people at once and still giving it her all. I did have to wait until it was my turn as people were in front of me and I was technically a walk in but I am not complaining I completely understand and I will be back. Thank you!

They are very prompt with getting CPR and First Aid Certificates to you after the class. Printed…read moreonline

I am extremely disappointed with my experience at Premiere Choice Live Scan (formerly located on…read moreAtlantic Ave. in Long Beach, now in Gardena). I initially visited this business to complete a Live Scan submission for my Physical Therapy licensure application. During the appointment, the Live Scan operator, Valeria, appeared rushed throughout the process. While completing the paperwork, errors were made, including issues with information related to my licensure application. As a customer relying on accurate processing for a professional license, this immediately raised concerns regarding the attention to detail being given to my submission. Unfortunately, the situation became much more serious when my fingerprints were later rejected. I currently reside outside of California and was forced to purchase a flight costing approximately $700 in order to return and have my fingerprints resubmitted. The financial burden, stress, and inconvenience caused by this situation were significant. After the resubmission, I learned that there was still an issue associated with the Live Scan submission. I was informed that the rejection involved a quality control-related error connected to information that should have been properly entered by the Live Scan operator. According to the agency handling my licensure application, this type of issue was unusual and created additional delays in my licensing process. What has been even more frustrating than the original error has been the lack of communication afterward. I spoke with Stacey, who advised me that she would contact me the following morning to assist with resolving the matter. Unfortunately, I never received the promised follow-up communication. Since then, I have attempted to contact the office repeatedly. I have called more than 25 times over the course of approximately two hours without receiving assistance. I was informed that staff were on break, but as a customer dealing with a time-sensitive licensure issue that has already cost me substantial money and delayed my professional career, the inability to reach anyone for help has been extremely frustrating. The overall customer service experience has left me feeling ignored and unsupported during a situation that was not caused by me. As someone pursuing professional licensure, accuracy and responsiveness are critical, and I did not receive either. Instead, I experienced repeated errors, significant delays, unexpected travel expenses, and a lack of communication when I attempted to seek assistance. Based on my personal experience, I would strongly encourage anyone using this business for Physical Therapy licensure or other professional licensing Live Scan services to carefully review every document before leaving the office and verify that all information has been entered correctly. A mistake in this process can result in costly delays and significant inconvenience. I do not typically leave negative reviews, but the combination of documentation errors, licensing delays, lack of follow-up, and inability to reach staff when assistance was needed compelled me to share my experience. I ultimately had to seek alternative solutions elsewhere while continuing to deal with the consequences of these issues. I hope management takes this feedback seriously and improves both quality control procedures and customer communication so that future customers do not experience similar problems.

Found this business on Yelp. The appointment process was easy. Upon arrival, the service was great…read more The individual who helped me was professional and efficient. Would use their services again! Thank you!