I had a major blow out on the highway and was in the process of calling AAA to come change the tire…read moreand a Family Towing Co. truck pulled up behind me. I explained I was reaching out to AAA but the driver Tony said he would change my tire for me and didn't ask for anything in exchange. Within 10 minutes I was back on the road! There are good humans out there! Tony rescued me and prevented me from most likely having to wait some time for the road service to come help. Thanks Tony!!

Do not use this company for roadside assistance, I just got notified my case has been transferred…read moreto another company after an hour of waiting for these people, now I have to wait another 90 mins. No call or anything from them.

Shady business practices. They tow cars 24 hours but the office is only open for pick up m-f 9 to 5…read moreand the weekend 11 to 1. They are only open during business hours in the hopes you won't be able to take off work and get your car so that they can collect another days fee. They don't answer calls and are rude af. Don't call them out on their predatory practices, they will maliciously tow your car out of spite. If they have effed you over, you can file a complaint with the va state attorney generals office, dcjs, and the bbb. These predatory business need to be check and reeled in. Instead of focusing their business on honest money (recovery, roadside assistance, accident towing et) they bank most of their business on apartment complex parking enforcement and happily rake in 200+ per car per night. ABSOLUTELY DISGUSTING

Horrible service. They towed my super premium car and left marks on outer body. When I showed them…read morewith evidence they refused to accept the mistake. Terrible service.

Jeff and his team are fabulous. I was stuck on 88 in Downers Grove in rush hour traffic and needed…read morea tow. They were there in 45 mins (which is nothing for rush hour coming from Melrose Park) The two gentlemen that helped me made sure I got safe as soon as they got there and were extremely nice and helpful. They got me to the dealer and made sure I good before leaving. These guys are permanently in my phone from now on for future!

I recently used a towing service, and I must say I was thoroughly impressed with their service. The…read moreteam was prompt, responsive, and highly professional when I called them. Despite the weather and delays due to the volume of requests, they were able to make it to my location as stated. Furthermore, Marcus was friendly and professional. He was able to start my car after multiple attempts without luck. Maybe because of the better weather conditions, the car started when he arrived. I was working with Hyundai Road Assistance then, and they could not help me or provide an ETA. I called Jeff's Towing, as referred by one of the Hyundai dealerships, and they were able to help out that day. The entire process was stress-free and seamless, and I highly recommend Marcus & this towing service to anyone in need of their services. Thank you for the exceptional service!

Highly Recommend Ocana Towing Service!…read more I had an excellent experience with Ocana Towing Service! When my vehicle unexpectedly broke down, they responded quickly and professionally. Their driver arrived within minutes and on time, was courteous, knowledgeable, and handled my car with great care from start to finish. If you're looking for fast, reliable towing in Chicago, 24-hour roadside assistance, emergency towing, jump-starts, tire changes, or lockout services, Ocana Towing Service is the company to call. Their pricing was fair, communication was excellent, and they made a stressful situation much easier. They kept me informed throughout the entire process and treated both me and my vehicle with respect. It's rare to find a towing company that combines professionalism, honesty, and efficiency so well. I highly recommend Ocana Towing Service to anyone needing dependable tow truck services in Chicago or the surrounding areas. I wouldn't hesitate to use them again and will gladly recommend them to family and friends. Five stars for exceptional service!

Industrial Towing and Recovery is hands down the best service I've gotten in Chicago! I don't…read moreusually review places unless it is worth going out of the way for, but Wulfrano was so communicative and helpful throughout the whole process. I've never had a flat tire before, but once I was within his company I learned so much! Wulfrano has years of experience with cars and is so resourceful with recommendations around Chicago from tires to auto shops. Very quick service, reasonable pricing, and a very well-rounded person that is as kind as can be! From now on, if I have any car issues I will be reaching out to this family-owned business :)

As a result of moronic automobile manufacturers deciding to no longer equip their new vehicles with…read morespare tires, I was literally stranded after a canyon-like Chicago pothole ripped my car's tire, since I had no tire to replace the damaged one. After phoning six different towing companies and getting only voicemail responses, I was extremely fortunate to reach my terrific new friend Mr. Garcia at Industrial Towing and Recovery. This outstanding gentleman first asked me if I and my passengers were all safe, then promptly assessed my situation and in less than an hour was at my location with an identical replacement tire which he quickly installed at a very reasonable price. This is one of the most superb customer service experiences I have ever had, and with a family-owned small company no less. Mr. Garcia, you are absolutely EXCELLENT and I will recommend your fine business to everyone I know. Thank you again for your high quality service! Ken C.

Terrific experience every time not only in the city, but just reached out for service in the…read moresuburbs, and Alex was able to connect me with an another company. Great experience!

They arrived in 15 minutes and were able to jump my vehicle. It went smoothly. Met my expectations.read more

Growing up in Oak Park it is nice that I was able to support local business. I called Joe the day…read morebefore and he quoted me the price. He honored the same price even though it snowed 10 inches the following day. Joe was nice and very friendly. He's definitely someone I am adding to my contacts to call if I have future car problems. He towed my car from Oak Park to Bridgeport and the price he quoted was fair.

Got my car towed back to my house and driver wouldn't put in my driveway i called caa and they sent…read morethese guys I've had tons of cars dropped in my driveway they said it's not in the policy not impressed I would not recommend. If you love pushing your this is your place to call

David was awesome, unfortunately had a break in into my car and they left it immobile but David was…read moreable to get the car towed to my preferred auto repair company quickly.

Dave has consistently delivered and performed flawlessly. In addition to excellent customer service…read moreand attention to detail, I have found no better cost per mile in the market. I've kept his business card since the first time I called, and don't intend on misplacing it.