Got my car towed back to my house and driver wouldn't put in my driveway i called caa and they sent these guys I've had tons of cars dropped in my driveway they said it's not in the policy not impressed I would not recommend. If you love pushing your this is your place to call read more

I would give zero stars if I could! This is ridiculous and fraudulent towing company. They sit around waiting for individuals to walk away to just tow them. After going and eating at the establishment in question my daughter went to use the restroom and came back with her car on the truck. Was told she could either pay $100 now or $300 in a few hours to get her car back. I called the owner to get more information to be told she was wrong, wasnt there, walked away and they immediately started towing. After talking to the owner at Jenis ice cream we were told that they sit and do this all day long. read more

Unbelievable service! I was referred to Falcon by a mechanic who said my locks would have to be replaced. This would be very expensive. Falcon came out to tow the car to the mechanic. He asked what the problem was and was able to get my locks opened and working. No tow, at $150.00, was necessary. He charged me $100.00 for coming out and fixing the problem. He could have just "done his job and towed the car and made more money. Instead he really focused on helping me and helping me in the most affordable way. So important in today's economy. Thank you Falcon. Susana read more

If there was a 10 star rating on Yelp, I'd give it to Falcon Towing. Joe is so knowledgable and professional. My car wouldn't start and after a much attention, he got it running. Fantastic price and prompt . I will set up an appointment for oil change, lubrication, wheel rotation. Joe brought my Fiat back to life!!! read more

Great service and friendly and knowledgeable staff. Quick and able to help. Thanks so much read more

Car broke down the day before the 4th of July. Falcon answered the phone immediately, gave me a 40 minute wait time before the truck showed up and then promptly loaded the car up and towed me where i needed to go. Also the driver was fantastic and we talked about jordanian food. read more

These guys are great. They have jumped my car on several occasions. Prompt, courteous, and reasonable. Definitely recommend them in Oak Park. read more

A breakdown on the way to a family Christmas? Could you pile on the a bit more for this shitshow of a weekend? Thankfully, no. Cars break. (even Jeeps) That just happened. You don't need a tow service that makes things worse. Falcon showed up sooner than they said. Our guy was really nice, knew what he was doing, and wasn't a jerk (sorry but this is a valid point of comparison with other tower operators). The price was fair and the job was done right. We rode back with our disabled vehicle in a clean truck with pleasant conversation and paid a fair price. Better than NOT breaking down on I-290? Nope, but Falcon made a bad situation better. Thanks read more

Hi, I am responding to the owner's response from my originial review. The owners' was all a lie. So now I will be reporting this company to the Better Business Bureau. I do know my car and communicated the year, make, and model to Joe over the phone. He should of asked the appropriated questions over the phone so that he knew to bring a flat bed prior to arriving. Also, the company that ended up removing my car pushed it from garage to alley because car would not start and loaded onto the flatbed they did not have to rig it onto anything!!!! This is a complete LIE!!!!!!I will call jalisco towing to let them know that you are lying about a job they did. I will also call Gateway autobody to let them of the things that you have said they are saying about one of their long term clients!!! Just to reiterate I saw my car on the flatbed and it was driven comfortably thru the alley(something you could not do) I had to shut the garage door! Do not go here, especially since now I know that they are liars!!!!!! The company is untrustworthy and unprofessional!!!! Also, no wonder the tow truck driver could not find my garage. He is an idiot. Obviously, does not listen to addresses. He thought I lived Armitage/Milwaukee, which I do not. No wonder I had to walk to him and direct him back to my car. Again if in the city call Jalisco Towing they are honest and professional. Just called Gateway Autobody spoke with Santos who has known me for over 10 year apparently, Joe, the owner is friends with the owner of Gateway which is why he thinks he can lie about the story and other things. I am calling Jalisco Towing now. I will update once I have contacted the Better Business Bureau. Also, just spoke with Ramiro from Jalisco to confirm that he had no problems loading my car onto the flat bed in my alley. Also, confirmed that there were no issues or problems due to the width of my alley. He NEVER inspected my car in anyway. He never offered to get a flat bed. In fact when he asked me what model, I said series 2 SE, he said I needed a flat bed. I was shocked as to why he did not ask me that question over the phone. He got back in his car and I called Gateway Autobody to speak with Santos. At that point there was no way I was going to let him take my car after I was treated horribly by him. So glad because now I know by his actions that his company is not right, especially if he thinks as a owner it is okay to flat out lie and to lie about what other company's have done, said etc. read more

My Luxury SUV broke down on the Expressway during the morning rush hour. I give Joe at Falcon Towing a call. He arrived at the estimated time, with the right type of tow truck (a flat bed) for my luxury vehicle and gave me a fair price. I believe it is hard to trust a tow guy when you are in a jam. So please note that Joe was fair, friendly and didn't take advantage of my situation. I strongly recommend that you write his number down...keep it in your car (for emergencies) and know you have some you can trust to give it to you straight. read more

Very responsive. Picked up right away when I called late in the evening for a job start. Waited only about 20-30 minutes for them to arrive. Friendly and efficient service when they arrived. read more

Short wait and excellent service! Service provider took time to assure me alternator is working and battery is ok.

Growing up in Oak Park it is nice that I was able to support local business. I called Joe the day before and he quoted me the price. He honored the same price even though it snowed 10 inches the following day. Joe was nice and very friendly. He's definitely someone I am adding to my contacts to call if I have future car problems. He towed my car from Oak Park to Bridgeport and the price he quoted was fair. read more

They were here inside a half hour. Guy was super friendly. Let me wait in the truck out of the rain. Charged exactly what I was quoted. I hope I don't need their services again but since I know there's fat chance of that, I will be giving them my business again when it does happen. read more

Quick to respond and reasonable up front pricing. Had to call for a tow after getting a flat on the side of the road.

Fast affordable service. I waited a full 20 minutes for them to show up and get my car towed to my mechanic. Really nice and friendly people. read more

The wrecker driver in 191 cut off 2 people and then almost ran into me and the 18 wheeler next to me. If he would have hit my 66 mustang, he would have needed a wrecker; which his truck looked damaged already. read more

About a month ago I was headed to the Blackhawks game and blew out both passenger side tires on my Audi A7. Audi roadside lined up a tow but an hour and a half later no tow truck. Called Falcon and they were to the United Center in less then 20 minutes. Great to deal with top to bottom. Driver was awesome and had it on the hook in 10 minutes after being there. Phone number is saved and have been telling people downtown to make sure they call here if they need help. read more

Recently I got stuck in a parking spot after delivering groceries to a client. I spent 45 minutes trying to get out of it myself. I ventured across the street to a car wash where I asked if they had any salt I could use to help me get out. They didn't have any and as I was walking away I realized that there was a two truck parked in front about to leave. I asked the driver (joe) if he would help and he agreed. Joe pulled me out of the spot in about two minutes and I was free to go back to work. He did not ask me for any money and understood that I was broke and currently at work. It's rare that you meet people who are able to show that level of grace and integrity. I'm very thankful and I know exactly who I will be calling next time I need a tow. Thanks for the huge help and excellent service. read more

Joe is amazing. I was incredibly cautious about receiving good and honest automotive services in Oak Park, Illinois - a city I was not familiar with. He gave me great information and helped me tremendously. An honest man in the automotive industry! Woo hoo! A total sweetheart - patient - informative - with great service! I will use him again! :) read more

My car battery died and I needed a jump. Called them and the phone call was quick and painless. Not 5 minutes later the truck shows up and quickly jumped my car, charged me 45$ and left. It was all so fast and professional. The whole ordeal took less than 10 minutes. I would absolutely use them again. My go-to place in Oak Park now. read more

I had the best service from Falcon towing! When I called, they answered all my questions and sent someone out in less time than they quoted. The guy who came out to help me change my tire was helpful, funny, and quick! I would definitely recommend Falcon to anyone who's in need of a tow! read more

This company is amazing! After four days trying to get assistance from AAA, Falcon came to the rescue. In the freezing cold, two polite and courteous gentlemen pushed my disabled car down a ramp onto the street, hooked up, and towed my car to the repair shop. I will be forever grateful. I am now a loyal customer for life! read more

Excellent service. After numerous attempts to secure a tow on a Saturday and being told an hour to an hour and a half wait, I came across Falcon Towing. Joseph arrived within 20 minutes; hooked up vehicle within 10 minutes; recommended an open auto repair shop with reasonable rates; was at shop within 15 minutes; gave me a ride home after dropping-off vehicle. The most impressive quality though was his empathy for my mother who was in the vehicle when it stalled and who also suffers from Alzheimers, Joe was as concerned for her comfort & safety as he was for the car. Great guy, great service. read more

Joe was quick, helpful, and friendly. Even dropped me off at work since I almost made it there before my car died. I would highly recommend Falcon. read more

These guys rock! Best service I've reviewed in a long time from any organization. They were responsive and compassionate. Even dropped me off at home after helping me deal with my car. If I ever need tow I wouldn't hesitate to all these guys. read more

I headed out of my apartment to go to an oncology appointment. I was still not in great health, definitely worn down by over a year of cancer treatment. I did NOT need car troubles. I first called our State Farm agent, who told me that it could be a long wait, but assured me that they would reimburse me if I found quicker roadside assistance with a local service. I did a quick search on my cell phone, landed on Falcon Towing and Recovery and my day began to right itself. The young blond man whose name I promised myself I would not forget (but with chemo brain I did!) came in just under the time he said he would. He assessed the situation. Gave me a jump and had me back on track. I wasn't even late for my appointment. A few weeks later, the very old car was dead for real. The same young man came again, in the short time he promised, and towed the car to an auto service that gave me a very inexpensive fix and had me again on my way. I now have Falcon Towing and Recovery on my speed dial until we can trade up and hopefully not have to use them. Thank you so much for demonstrating a strong work ethic, punctuality, professionalism, kindness and the human touch! read more

Joe does great work. It's hard to find a quality tow service, but this guy knows what he's doing. My car is lowered with a lot of aftermarket parts. Luckily Joe has long flatbed and knows how to use it. I've used him multiple times on a variety of jobs. He can definitely take care of you. Quick, personable, knowledgeable, up-to-date/quality equipment (beautiful trucks), and a great value. He goes above and beyond the basic tow guy. I absolutely refuse to use anyone else (no bs, for real). read more

needed my car jumped because the battery died while we were on vacation, called falcon they sent a truck out and within 45 minutes i was up and running. courteous and fast, can't ask for much more. read more

My car stalled of the I-290. Falcon was there to help in a matter of minutes. Up-front price quote over the phone (no BS), new tow-truck, friendly & knowledgeable staff. After towing me to my destination, the driver informed me that my insurance would probably pick up the cost and provided me with all of the necessary paper work for that. read more

Joe is the man. Picked up my car way out in the suburbs during rush hour. And drove me home. A lot of people wouldn't actually take someone home. Great guy read more

My car was having an electrical issue & I wanted the car towed to Gateway auto, so I called Falcon Towing since I could not drive my car, Joe answered the phone he was friendly asked me a few questions about my car, he gave me an estimate & when he'll be arriving, he arrived fast examined my car & left, great service read more