Shady business practices. They tow cars 24 hours but the office is only open for pick up m-f 9 to 5 and the weekend 11 to 1. They are only open during business hours in the hopes you won't be able to take off work and get your car so that they can collect another days fee. They don't answer calls and are rude af. Don't call them out on their predatory practices, they will maliciously tow your car out of spite. If they have effed you over, you can file a complaint with the va state attorney generals office, dcjs, and the bbb. These predatory business need to be check and reeled in. Instead of focusing their business on honest money (recovery, roadside assistance, accident towing et) they bank most of their business on apartment complex parking enforcement and happily rake in 200+ per car per night. ABSOLUTELY DISGUSTING read more

Horrible service. They towed my super premium car and left marks on outer body. When I showed them with evidence they refused to accept the mistake. Terrible service. read more

Responsive, Professional, Pleasant and Quick! Terrible that I needed a tow but made the experience painless . Some tow companies make you feel like they are doing you a favor by charging you an arm and a leg and just showing up in general. Not this company. Highly recommend this company! read more

Damaged my mom's control arm. Car was 2 years old and has never hit a pothole. Only towed once and it was by these jokers

Leaving a review even though I didn't use J & R Towing. I have a McLaren and needed to get it towed to a specialty shop in Oswego. I spoke with J & R/Carl over the phone, he weren't sure if they could do it but he volunteered to come look at the car beforehand so if they couldn't I'd have time to find someone else. Carl came out, inspected the car, and came to the conclusion he wouldn't be able to because of the lack of tow hooks. This was completely reasonable given the type of car it is and I appreciate him coming out to look beforehand. Based off this experience I'd say Carl/J & R are very reputable and customer-oriented. If I needed a tow with a more common car I'd probably refer to them. read more

I got my Prius towed today and the service was fast, reliable and completely professional. It was also reasonably priced (I called a different company first and J & R gave me a better quote). The tow truck driver also was extremely nice. Nobody ever wants a tow but if you need one, I absolutely recommend them. read more

J&R is the best towing company ever Carl came to my house I was so worried because the radiator had blown car was not drivable but Carl made it all OK he is so efficient his rig is clean and a beautiful red color he is friendly capable an expert at everything he does he did everything I just stood by and marveled at what a wonderful job he did do you need a car towed he would be the one to call read more

Had to have my van towed into the shop on a flat bed and saw the reviews, they are accurate. Great service he really took his time loading up the van. Not an easy drop off location, had to back in on a busy street with tight clearance on the door, he did a great job, and really reasonably priced. read more

He saved my life and my job! My car was stuck in a side road, and he came by immediately and winched it out. I called another towing company "Dark Angel" and they were "Dark," as in unprofessional and unfair. They prey on people's misfortunes and upcharge. The other towing company was going to charge me $350 and make me wait 4-6 hours!! J and R came to my rescue in less than 15 minutes and charged me $50 cash plus I added a tip b/c he was genuinely friendly! Please give good people with fair business practices more business. They deserve it! read more

Today, on my way to work, I got a flat tire en route to the Kennedy Expressway. I drove my car to the first gas station close by and to my dismay, the air pump was out of order. Knowing I was unable to drive my car again to another gas station, I called Ashland Tire (who I have used in the past for tire services - and I highly recommend them too) and they gave me the number to J & R Towing. When the guy answered the phone, he told me he was nearby not too far, and that he would be able to come assist me within half an hour. Not only was the gentleman who came on time, he was courteous and friendly, and within minutes, my car was towed to Ashland Tires. Very reliable and friendly, I recommend J & R Towing with no hesitations. read more

When you have a flat tire or a dead battery and you need a tow, you tend to feel vulnerable, especially if you need to get it fixed fast. It would be easy to get gouged by an evil company. But both times I have call Carl at J&R, he has been very responsive and quite reasonably priced. Like another reviewer, I found Carl through the guys at Ashland Tire (glowingly reviewed in a previous post), so I knew I was probably in good hands. And I was! So, if you are reading this because your car died or you blew a tire, call Carl. He will be there quickly and it won't cost an arm and a leg. read more

Thanks so much, Carl -- you were the smoothest part of this process. I sold my car to a well intentioned but sorta pushy guy I don't know from my hood. A mechanic told me last year that the back wheel was about to fall off, but the buyer wanted to drive it 5-6 miles on city streets to its destination. I had to talk him into a deal that I'd pay for a tow out of the purchase price. Now it's time for the tow...on five hours of sleep, I'm petrified the wheel will fall off while backing it into position, frazzled from jump starting the car and dealing with the buyer, and sad at losing this car I've had for 20 years. Carl, having worked with me to make a Saturday AM appointment the week prior, is right on time, after calling to alert that he's 20 minutes out. He dealt with both of us very professionally and efficiently, which required some patience. J&R was comparably priced to the other company I contacted and the small difference was money well spent. (Don't understand their high reviews, as I was unimpressed with the initial phone contact and the guy's assertion that I didn't need a flatbed, perhaps because he didn't have one.) If you need a tow, I would enthusiastically recommend J&R! read more

Would recommend to anyone. Was at my location quicker than his estimated time. No idea how he got my car out of the spot I parallel parked into, but he did. Really polite, no problems whatsoever. Thank you again! read more

I broke down in Chicago, they were quick to respond to my call and went above and beyond to help me get somewhere safe that could help me get fixed up and on the road again. Clean, careful and professional!!! I wish I could give them 10 stars, highly recommended! read more

Can you really love a tow company? Yes! Yes, you can. The car wasn't safe to drive, needed it towed to the shop. Carl is the absolute best. Was there when he said he'd be, got it done right, totally fair price. Add Carl to your contacts, folks; always good to have an honest, no nonsense guy to call for a tow. read more

Total lifesaver. I was stranded with my dead POS car and I found the listing on yelp with a bunch of 5 star reviews. He got to me more quickly than estimated, got my car out of an awkward spot, and delivered us into another tight spot at the jam packed auto shop. 5/5 this will be the first place I call if I ever need towing again. read more

Carl is the best! Arrived quickly. Efficient. Got my car towed perfectly. Great guy you can trust. He's now in my phone permanently.

Highly recommend. When other towing companies didn't get back to my estimate request emails/phone calls, Carl picked up the phone right away. He took my information and was extremely professional; he was reliable, efficient and straight up honest. Hopefully I don't *need* his services any time soon, but I'd recommend him to anyone who needs towing. read more

Carl was great in meeting me in the alley and helping me get my car out of the garage that wouldn't start. He was punctual, waited for me while I arrived home from an errand, and even found a way to temporarily start my car so I wouldn't even need a tow and could take it to the shop myself. Only charged for a service call. Great honest and reasonably priced guy. read more

When it comes to towing, Carl is wihthout a doubt "The Man". This is the second time he's helped me out over the last few years and once again he took care of business. Not at all what you'd expect from a tow service, he's responsive, efficient and very easy to work with. Let's just say when it comes to towing J & R / Carl is the polar opposite of the "The Lincoln Park Pirates" . Highly, highly recommended. read more

He may be good but I'll never know because I tried calling him and even went over to the empty lot where his tow truck is (no formal place of business ??) and still couldn't see him in person. When I called him for the third time he promised to send me business cards (over 3 weeks ago) but as yet still haven't received them! So unless they're coming by pony express I'd say forget using Carl of J&R towing, I wasted too much time with him, I'll use someone that wants my business, not someone who gives me the business!!! read more

Joel was great. Picked up my vehicle from work and delivered to my house after it suffered ignition failure. No issues with the service. Everything was smooth and quick. read more

Carl is the very best. Had a flat tire in a downtown Chicago garage and the first place I had called couldn't get the lug nuts off. I then called Carl after being referred to him by Norm's Automotive. He was prompt, efficient and courteous. Note: he changed the name of the business recently to CJR Towing after incorporating- same excellent business though. Couldn't have been happier. read more

My boyfriend parked my car in a spot that he shouldn't have - it took us about 15 minutes to get into the spot due to all the ice that had built up and no one shoveling it. After getting the car into the spot, we realize that we weren't able to pull forward or backwards - we checked and noticed that we parked on 4 inches of ice. We did all we could for an hour and a half to dig out my car and to clear the ice, but we couldn't do it. We even pulled out the kitty litter to try to get traction under my tires! After digging and removing some ice, my car was practically at a 25 degree angle, and that's when we knew it was time to call a towing company. I went on Yelp to find the closest towing company and J&R was the one with all the great reviews! I called them and the phone was quickly answered, unfortunately, the man on the phone wasn't sure if he had anyone available so he had to make a couple calls. 2 minutes later my phone rang and someone was on their way! After 20 minutes of waiting (due to the snow/weather), 10 minutes of him towing my car out of the spot, and $75 dollars later it was good to go! I definitely recommend J & R towing. I would use them again and again and again if I had to! FYI: Prices are really low compared to other towing companies. During the winter, companies normally jack their prices up by $50 because tows are usually needed during this time. What would have cost me over $100 was only $75! read more

I had a good experience with J&R Towing. My car had a dead battery, and I needed it towed to the auto repair shop down the street. Carl was very responsive and making an appointment was painless, despite the stress of dealing with my car. He even attempted to jump the car to "save me money." Still, I found his towing price to be reasonable and will call him again if I need towing services. read more

Carl is nothing but a professional. I called him up to schedule a tow and it was nothing but easy. I wouldn't hesitate to recommend J&R to anyone. He even called me after the drop off of my car to make sure I had my apartment keys because there were a couple keys still on the ring that weren't car keys. read more

Responsive, courteous, affordable, and they treated our '65 Mustang with kid-glove care.

I have used J&R three times and every time I have been very satisfied. Today I had the wrong idea about what was wrong with my car and thought I had to tow it to the dealer for a complex issue. Carl got here within an hour of my call to take my car to the dealer. He listened to what I thought was wrong with it -- took a look -- and advised that it was a much simpler fix than what I thought. He said he'd take it by my regular neighborhood mechanic first, and then if it needed to go to the dealer (8 miles away) he'd take it. My local mechanic was able to fix it, and I got great service from both of them. My car -- which wouldn't start -- was back in working order in one afternoon. read more

First time I've used any towing service in Chicago, and I will say that I will only be using Carl at J&R Towing! He is a small business owner focused on making his customers happy, and getting the job done. As he says, Cash is King, so make sure to stop at an ATM, but he made sure my car was where it needed to be before he asked for any money. Gave me a quick and fair price quote, and we got it done. Keep this guy at a five star rating. He deserves it! read more

hands down best car service/tow ever. I called him for a tow, he was at my car in 10 minutes. very professional. He did a quality job with quality equipment. BEST PART is he was by far the cheapest quote I received. I am seriously shocked how cheap it was, I felt like tipping him! the guy's name was carl. read more

Carl has been my shop's faithful tow guy for the last 28 years . He is professional, courteous, prompt. Whenever I need a car or van towed he is the first person I call . Not very many people like him anymore. read more

Got back into my car after a doctor's appointment and it wouldn't start (and it wasn't the battery). Called Ashland Tire and Auto, who sent me to Carl. Carl arrived, came to look at the car, looked under the hood, and found a disconnected wire, which he reconnected (and made sure it was secure). The car started-- no tow needed. Carl apologetically let me know he'd still have to charge for the service call-- $40. Since I didn't have the cash on me, he's letting me drop it off when I do. Turned what would have been a lousy day into a surprisingly good one. read more

CARL is strong, trust-worthy, timely and FIRST-RATE. Carl has helped us three (3) times in the last 8 years -- always taking good care of our vehicle and us. He has a wonderfully strong, steady, and personable manner in-person, too. FYI, we were referred to Carl by NORM'S AUTO CLINIC, on Lincoln Avenue, where we have taken our cars for over 25 years. Both CARL and the staff at Norm's Auto provide GOOD FAITH service when we need it the most. Thank you. read more

Working with J & R was the easiest and most pleasant experience I could ask for. Carl met me at my car (which wasn't starting AND had a flat tire). The car was quickly loaded onto the truck without damaging the rim. He was even courteous to the auto shop that my car was being dropped off at. He worked with them to get my car in the garage in the most efficient way without clogging up their line. Excellent price and excellent service! Call them now! read more

J&R Towing. I highly recommend him. Honest caring and can count on him to be there for you when needed.

Chose this flatbed towing company based on great Yelp reviews and they are 100% accurate. Carl deserves utmost respect...excellent service, great person and very reasonably priced. Should I need service again, I will call him. read more

If you ever need car assistance this is the place to call! We were getting ready to leave the city when our car wouldn't start. I called J & R who was so nice and at our car within twenty minutes. Carl was able to jump it and we were on our way! I am so happy we were able to use J & R towing. read more

these guys are the best. You're wondering who you should go with -- it's these guys. you're down on your luck already if you need a jump or a tow; don't roll the dice with some other company. I called these guys up and they were at my house in 20 minutes. The guy on the phone was courteous, up-front, and knowledgable -- and also the guy who ended up towing my car. His name was Carl, and he was excellent to work with. Just call them already, seriously. read more

Fast, Friendly, Fair and Efficient. If you have to be towed, which is certainly not something that you want to have happen, these are the guys to do it. They were there when they said that they would be thre. And as an added bonus, they are very skilled at navigating and recovering cars in the rather narrowish streets of the North Side. Its high praise that they were recommended to me by Ashland Tire and Auto. (I highly recommend them as well....) read more

Extremely friendly. Was the only company in Chicago that answered the phone on the first call. Was also the least expensive of all of the companies I eventually spoke with. read more