I have been privileged to take several cruises with Helga and I have always been satisfied and…read moreextremely happy. Helga takes all of the stress and guesswork out of vacation planning. She is always helping her clients, not only with suggestions about where to go and how to get there, but also making sure that you have the best time. I wouldn't go with any other travel agent! She is pleasant to work with, very knowledgeable, and someone I would trust completely!

My wife and i were planning a 40th anniversary trip, and decided to try Helga at a dream trip 4 U…read more We actually were able to do everything via phone and email, which was convenient. Helga was very good. She returned all calls promptly, paid attention to the details, and was genuinely concerned that our trip be everything we hoped it would be. She followed up with us on our return to make sure we were satisfied. When i shared the details of a few things that we found unsatisfactory, she was able to contact the right people to make things right for us. All in all, a great experience, and i will book our next vacation with her again.

Ayanna planned our first trip abroad and thought of everything. From expertly selected hotels, to…read moreblack car transportation to/from airports, to guided tours, we had a memorable anniversary trip exploring Rome, Florence, and Paris. 10/10 would have her assist us in planning another vacation.

Let me brag about my first trip out of the US... an All-Inclusive vacation to Montego Bay, Jamaica!…read more I knew nothing about going there! Ayanna from Luxe Travel & Tours, set me up with my airline tickets, transportation between the airport and resort and made sure I had a beautiful room at the resort and received VIP treatment while there. I arrived in Jamaica with someone waiting on me with a sign with my name on it to escort me to the VIP lounge. There I was able to have lunch and a drink while I waited for a person to escort me to the van to take me to my resort! Ayanna also let me know about all the excursions I could do while there. The trip was amazing and everything was already taken care of for me. All I had to do was show up and enjoy myself. When it was time to check out and head back to the airport, my transportation company was already waiting for me in the Lobby when I arrived. I can go on and on... the Trip was great. I highly recommend working with Ayanna and her team for your travel needs.

We started working Jeremy and Amanda to help plan our summer trip to Disney World. The trip…read morerequired coordinating flights of mulitple family members from out of town, scheduling car rentals and purchasing park tickets. Going into this we understood that planning this trip would require a lot of time and resources that we just didn't have. Jeremy and Amanda first took the time to understand what type of experience we were looking for and coordinated ALL the reservations. They also researched travel information and amenities needed for our toddler and walked us through how to protect our trip as the Coronavirus loomed. They have since provided up to date information on itinerary changes and gave guidance on how best to handle rescheduling as the reopening date for Disney was pushed back. They have helped make this whole situation stress-free and convenient. They truly love what they do and helping busy families like ours plan our dream vacations. I HIGHLY recommend them to anyone who needs their services

Jeremy and Amanda were amazing at helping us plan our honeymoon in French Polynesia. They were very…read moreeasy to communicate with and very responsive. They even helped us switch travel insurance companies when they felt a price was too high, and found us a new one. They made the process very simple, we would recommend them to anyone!

Copying and pasting my review:…read more You offered to transfer it back to NCL. After you took offense to my asking whether I had to wait until Sun. for my payment to be processed (which would've been 10 days after I had made the payment) I was exploring all options. You clearly didn't want to keep the booking. All because I asked if I had to wait until Sun. to process a payment.... A payment that absolutely should have been processed before you went out of town. I didn't post your company, or any identifying information. Why do you take offense to someone asking questions and exploring options after u already offered to transfer the reservation back to NCL? You didn't attempt to process my payment until today. Which is very clear because that was when I got the "decline" from NCL who attempted to process the payment (due to a wrong expiration date). I sent the email last Th. letting you know I had made a payment. You replied on Fri., again, still not processing the payment until today. that's 8 days. It is absolutely unacceptable as a travel agent to wait 8 days much less 10 to process a payment to your clients booking. Furthermore, I never got an email from you stating that you would be out of the office. I don't expect you to send one, but when I am waiting on a payment to be processed & then get an automatic reply that you were out of town I believe that I am justified in saying that while I am still waiting for a payment to be processed, I can and fully expect it to be processed sooner than 8 days later. Your last email made it seem like you didn't want to be our travel agent any longer. Your email was in response to my inquiry as to whether my payment would be processed on Sun. when you return from being out of town or if it would be processed while you were out of town since it had been 8 days since I notified u that I had made the payment. Overall, your email responses were unprofessional & uncalled for. I don't have much more to say beyond that as I feel like your emails speak for themselves. A professional response would have been: 'my apologies I should've processed ur payment before leaving town & I will do so right now' Fast forward to Friday, & you informed me that you were unable to transfer the reservation back to NCL & I'd either be stuck with you, or have to rebook at a higher cost. I thought about it & replied to you on Sunday stating: "I know you're traveling today, but I have thought about this and think a phone call to clear the air and discuss would be best. Would you agree? If so- what is your schedule looking like tomorrow evening around 5:30pm or so? Or Tuesday in the evening would work too if you're still playing catch-up with emails, etc." On Mon. Aug. 12th you sent an email in response stating: "I am writing to inform you that I have cancelled your cruise reservation due to your recent actions of making negative reviews and defaming my business in Facebook groups. Your actions have caused significant harm to my reputation and business, and I cannot continue to provide services to someone who is actively damaging my professional standing." The definition of defamation is: "the act of communicating false statements". Everything I've written is true, accurate, and provable with screenshots. None of it is defamation, and to accuse me of defamation is in itself, defaming my character. In response to your comment: everything I stated is true and provable by timestamps and screenshots. You certainly did cancel my cruise without my consent and you certainly did so after I sent an email trying to understand where we each were coming from/make amends. I potentially would have been willing to remove my reviews from all platforms if we had discussed. But you continue to lie and reply with lies.

Bianca is an amazing agent and did everything to make our family trip to Disneyland the best!read more

Kevin is the nicest, well-informed professional travel agent I've ever encountered. I would…read morerecommend him to anyone including my 84-year-old mother. Excellent communication skills. Obviously a professional. Thank you, Kevin!

Kevin and staff are great. Always looking out for the customer. Have gone back many timesread more

Robin was outstanding last year when we went to Denmark on a trip on very short notice. Robin…read morehelped coordinate all aspects of our travel and the trip was awesome. She also has assisted us on our next trip to Japan, and was very accommodating specific aspects of the trip, and we look forward to that adventure in the coming months. Highly recommend working with Robin.

I booked my first trip to Italy with Robin. She was fantastic with suggestions on what to see and…read morethings to do. All of the excursions and cars order were on time and excellent service. I will be using Robin on any future trips that I plan. I highly recommend using her services.

Spectacular, marvelous, wonderful, enlightening -- I need more adjectives beyond "amazing" as my…read moretrip to The Balkans was a fabulous tight-knit group of friendly/kind travelers who really looked out for each other! Thank you Stacey for leading us with grace and wide smile! Marsha Peltz Sterling, VA

What might've been a once in a lifetime beautiful travel experience was fundamentally miserable…read morebecause of the the type of people this tour group attracts. Self-entitled cliques with excluding mean spirited behavior that is totally condoned by tour manager because they're "frequently flyers" cash cows. The disingenuousness was reprehensible! Totally greed driven with no care for the quality of my experience. Thank God I had the inner strength to rise above all the despicable behavior, including being physically attacked, and still get some enjoyment out of it. Comparing notes with others I know for a fact that I'm not only one who was bullied & mistreated. Too bad I found out after my trip. When I look at my pics it feels very bittersweet.

Would like to look go to their website, but it is not secure. Because their website is not secure,…read moremy computer will not let me get on to look at their tours. They need to upgrade to a secure website.

I was disappointed with our tour of Amish Country. It seemed that we were led into one big tourist…read moretrap! While the lunch was good, the rest of the tour was organized to get one to spend their money on frivolous things. I will be going with another tour company in the future.