I found these amazing folks after looking at the reviews on here of many other lenders. It appeared…read morethat some of the most advertised companies on TV had the worst reviews and horror stories. I quickly realized that Brent's 5 star review history is a real rarity in this type of business. Brent's team worked hard to make us feel like we were buying the most expensive house on the planet. Anytime we had a question no matter how big or small we got an almost immediate response. They gave us all our options in financing our new home and took the time to explain to us the pros/cons of each of them. I have zero hesitation in recommending them to anyone looking to purchase a new property. When the time comes (many, many years from now) that we are looking to purchase another home we will definitely give Brent a call.

Justin Smith helped make our home buying process very easy and efficient. I shopped around a lot…read morewith a variety of lenders and none of them came remotely close to the client service that Justin provided. While other lenders were reactive, Justin was proactive, always available, could always explain things clearly and timely, and provided very competitive rates. Our closing process was smooth and easy. Definitely recommend to anyone looking for a great lender.

We just wrapped up our fourth mortgage with Mark Raskin and his team. Zero complaints and you won't…read morefind anyone that won't work harder than they will.

I worked directly with Mark Raskin as a first-time homebuyer, and unfortunately my experience was…read morevery disappointing. The most frustrating part was not my credit score itself, but the lack of proactive guidance. Before my mortgage application, I believed my credit score was much higher than it actually was. Once my credit was pulled, it became clear that there was a significant gap between my expectations and reality. However, I was never proactively informed about the situation, its impact on my mortgage options, or potential remedies that might have been available. I later learned about rapid rescore through my own research rather than from my lender. Given my credit profile, this was something I believe should at least have been discussed. Instead, I remained unaware of important information that could have affected my decisions during a very time-sensitive period. When I later reached out with questions, I did not feel supported or educated as a first-time borrower. Conversations often felt rushed and dismissive, and I was repeatedly told that I could simply refinance later. While refinancing may be an option in the future, it is not free, effortless, or a substitute for helping borrowers understand all available options before closing. As a first-time homebuyer, I expected more proactive communication, guidance, and attention to detail. Unfortunately, that was not my experience.

Two-year update!…read more It's been two years since we purchased our home, and time sure does fly! Keith reached out to us and helped us get out of a pickle that my husband and I found ourselves in. He was able to find a solution, and the refinance process went smoothly. Thank you for not forgetting about us over the years. We truly appreciate you staying in touch and helping us find a solution when we needed it most! We are so grateful for all of your help.

We completed the purchase of two small properties recently and Keith didn't excellent job on the…read moreloans. He was communicative, really easy to work with and really knows his stuff! He got back to us quickly when we had questions and keep this informed the whole way. I highly recommend that you call Keith if you have any home loan or refinance needs.

We are repeat clients of Ms. Julie Nichols. She is very dependable and had proven to us time and…read moreagain her mortgage experetise and professionalism and business ethics. We appreciate her effective communications, prompt attention and accommodation and systematic approach. Impressive attention to details and yes! does not waste any time to serve our needs and concerns. Thanks Julie!

Julie helped us originally with our very first home mortgage a few years ago. She kept in touch and…read morenow we just used her again for refinancing. It was so smooth and easy. Interest rates are so low right now it's a great decision for most. If you are buying a new home or need to re-finance, Julie and her team are the best!

TLDR: The Tuttle Group utterly astounded us with an effortless, friendly, speedy, and (believe it…read moreor not) FUN refinance as self-employed individuals when no one else wanted to help. We decided to refinance our home to make some improvements and clear out some high-interest debt. We assumed (erroneously) that our credit union, which had held the current mortgage for 15 years plus our bank accounts and car notes, and a flawless history of payments with them, would have no trouble refinancing us, even though we are now self-employed, and making 3x what we made when they initially approved us. ***WRONG!!!*** After literally MONTHS of asking for documents, changing rates, long delays waiting for info from underwriting, and unanswered questions, we finally abandoned them in search of unconventional financing routes. We looked specifically for brokers in the area who specialize in self-employed people, and found a few. Some seemed a bit "green," some sounded less than friendly or just weren't interested in a smaller refi. But Tatiana with the Tuttle Group was super friendly when she reached out, and helped us arrange a video consultation with Andy Tuttle, the wizard of the Tuttle Group. During the 30 minutes that Andy spoke with us, it was like a crash course in financial planning. Everything he said made so much sense, and we learned more about mortgage refinancing than MONTHS of online research and questions we had asked to our credit union. Andy was up-front and told us that our best option might, indeed, be to go with the offer our credit union had finally extended, and that he might not be able to beat it. Still, he took the time to explain how refinancing in this "terrible Fed-rate" era could be financially advantageous to us, and told us to check once more with our credit union to see their final terms and if they were still locked in. I was astounded that he would take that kind of time to talk to a customer he likely wouldn't get any money from. We decided to proceed with the Tuttle Group, even if they couldn't offer us a better rate, simply because it was a PLEASURE dealing with them, they treated us like family, and everything Andy said made such good sense. Throughout the 2-ish weeks that ensued, their awesome mortgage gal Annie checked in with us regularly to make sure all our questions were answered. They seemingly required FAR less documentation than anyone else. But their stated tactic was to present a perfect, iron-clad package to underwriting up-front, so that there would be an instant approval and there wouldn't be a need for further questions or documentation. (Imagine that???) In what seemed like the blink of an eye, we were approved and ushered through closing. We simply could not be more impressed with the Tuttle Group. We've helped numerous friends and family through the mortgage process, and it's always like being put through a medieval torture device. This is the first time getting approved and closing was a PLEASURE. We NEVER had to contact them for questions, because they were always checking in to make sure all ours were answered. They were super friendly, familiar, informal-yet-professional, and we always felt like they had our backs and had everything under control. We actually looked forward to their calls and emails...imagine that??? Even though were were looking for a silly, small refinance and shouldn't have been worth their time, we felt like we had called up a dear family member who gave us the "hook up" our situation clearly didn't warrant. Astounded. Impressed. Thrilled. Grateful. These are some of the things we feel after our experience with the Tuttle Group. And I have absolutely no doubt your experience will leave you feeling the same.

I was referred to The Tuttle group by my friend and realtor that also had a good experience…read more Everyone at the Tuttle group made me feel comfortable and put my mind at ease. They made this experience less stressful and was very informative. They were so kind always checking on me via email or phone during the whole process. Even after I've purchased my home they have still called to see how the move went and if there was anything they could help me with. Thanks to all the staff at The Tuttle group I really appreciate you all. Many blessings :-)

Very unprofessional company. Spoke on the phone, account created. They ran my credit and sent me…read moredisclosures. Loan was in process. Waiting and waiting. Checked the website and they canceled my loan, with ZERO communication to me and no follow up. I reached out by phone, email and on the portal and nothing. I should have read the reviews first. Not sure if they were just trying to gather my information to sell off. Will be reporting to the state of TX. Steer clear.

Absolutely a horrible experience with texaslending.com! This happened prior to Covid. We had to…read morechange our closing date 3 times. They kept asking for things from the seller, are you kidding me?! Both realtors were upset at how they handled the financing process. Our realtor told us when she gets two offers on a house and one of the offers is using texaslending.com, she advises the seller to take the other offer. We have rental properties so we deal with lenders all the time. I just wish we had found out about their incompetence prior. The loan we took out for a property on the deal following using texaslending.com, we went through a bank and were able to close so much faster and without hassle. Don't fall for their ads. Horrible experience

Excellent Service. Professional, Knowledgeable and I am very thankful Demond made it a very smooth…read moretransaction. Definitely recommend Gentec for any Mortgage services.

I don't know how easy of a client I would be considered. I asked a bajillion questions, and Demond…read morehad answers to all of them and even some I wouldn't have ever thought to ask. I don't know if he wants me to even tell people this, but he answered calls and eased my mind at the most random times (like Sunday evenings, when people should be off-- sorry about that!). He kept everyone involved in the loop weekly, from myself to my realtor to the builder to the lenders. After hearing so many horror stories from friends and relatives, I was worried that my closing was going TOO well! I closed in less than 4 weeks, and Demond kept me informed every step of the way. This was my first home buying experience, and Demond ensured it was a smooth one, and for that, I'm forever grateful!

Sarah Miller was terrific. I couldn't be happier with how things went. She was there to answer all…read moreof my questions and made buying a home so easy.

I want to express my gratitude for Chad's remarkable professionalism during my home-buying process…read more He was honest and transparent throughout the entire process, which made a huge difference. I was a first-time buyer, and Chad's dedication and commitment to his work made the experience stress-free and seamless. Before working with Chad, I had no idea that my previous lender was charging me from both the front-end and the back-end. Chad was transparent and took on his fiduciary responsibilities as my lender very seriously. If you're looking for someone who is down-to-earth and family-oriented, Chad is your guy! Thank you, Chad, for being such a reliable part of my home-buying process!

Impossible company. Too many offenses to list. My favorite, just a hilarious irony, is this one…read more When they call, if you call them back there is a recording that says "you've reached Mr cooper, you have called the wrong mortgage company, your company is Mr cooper. " then they disconnect. Pretty easy to get a live person on the phone but, the ones I've spoken with are wretched, underpaid, under trained people who are working from home. I have heard dogs and children in the background many times. Of course, that's fine, people need jobs and that work can be done from home. BUT it's always an indication to me that a company is on the fringe of collapse when their employees don't come into work.

I have been trying for over a week to speak with someone from Mr. Cooper/Rocket. Can not sign on…read moreto my account any longer, when I call nothing but BOTS (cannot get to a real person), after very long waits and menus, states it is connecting me, then get a recording customer service is closed. Try to chat, but it also states live chat is unavailable. One of the worst customer service experiences ever.

BEWARE OF THIS LENDER! I represent the seller for a local transaction and the buyers picked Ms…read more Armstrong as they were pre-approved with her in the beginning. We went under contract August 12, 2021. After numerous ridiculous amendments per the lender's request, seller spending several thousands of dollars to retrofit property to lender's liking, having the property appraised (met value just fine), title work complete, buyer's signed initial CD and just waiting on final clear to close....Ms. Armstrong's team ghosted me, buyer's agent, and title company for nearly a week. Then all of a sudden, decided that the property was "too old." It is a manufactured home and the year of production has been on nearly every single document Ms. Armstrong has received from the very beginning of this transaction. She not only FAILED to do her job by reading any of the information she requested, she FAILED her clients by waiting until literally the last minute to cancel their file. In her excuse, "lenders are going out of business due to the market." I'm sorry Ms. Armstrong, this failed because of you and only you.

From the owner: Hello & Welcome! I…read moreput my client's best interests and satisfaction above all else. My team is dedicated to catering to your individual needs. We couple our drive for excellent customer service with expert market expertise, attention to detail, and superior negotiating skills to offer you a first-class experience. With an extensive background in the mortgage industry and understanding the nuances of the Mortgage Loan business, we use the latest in web technology to provide the most up-to-date tools available to you. Area of Expertise: Conventional FHA VA USDA Loans