Working for an apartment complex with a lot of units, I know that PCC will always take care of my…read moreproperty and residents. I can always count on them to take care of an issue in a timely manner. Even if it's just a general carpet cleaning, they make sure it happens on a timely manner. They are also so kind and genuine, and that adds to how amazing they are!! Definitely recommend them!!

They did exceptional work. I had fire and water damage from the fire fighters putting the fire…read moreout. The home was very clean and ready for the next stage of my rebuild. Very easy to work with, they even personally deliver the jackets that were cleaned from smoke damage. Very good work.

Dillon ghosted me after starting a project. We had hard…read morewater and grout issues. He left my showers with 3 different colors of grout and sealant. Wish he would have just been upfront after multiple attempts that he couldn't complete it. The first time I used him it was great. I'm now out a couple thousand dollars and now have to get it all redone. I do not recommend Groutsmith Tulsa.

I highly recommend them. My experience with Groutsmith has been exceptional. They are responsive,…read morefriendly, and professional. I am completely amazed on how good they make old, dirty tile look. It looks brand new and the value for money is excellent too! Thank you!

I purchased a buy one get one free deep clean…read more The first deep clean was scheduled not too long after we cleaned our house very thoroughly. We scheduled for a Tuesday and that day they contacted me and said they were running behind and asked to reschedule. They showed up the following time and did a pretty good job. It's hard to tell, because our house started out pretty clean. The next appointment was scheduled after our baby was born. We scheduled and prepared for an appointment (picking up things and making sure the house can be deep cleaned without stuff in the way). They were scheduled to arrive in the afternoon. The afternoon came and went and they didn't arrive. I messaged them and they said they got a new scheduling system and our appointment got lost. We rescheduled again and they offered to help pick up for the deep clean. They were supposed to come Tuesday afternoon. I prepared the house again while the baby napped and around 2:30 pm, they texted me asking to come Thursday morning, because they were running behind. They said they were down one team because of a death in the family. Mornings don't work, because I need time to prepare for them to come. They said they'd come Thursday afternoon. On Thursday, I asked around noon what time they should arrive. They said around 2:30. At 3:30, I texted asking if they were still coming. They arrived around 3:45. They did the basic cleaning, but I had to ask for them to do things I thought were included in the deep clean. Eventually the gal asked if this was supposed to be a deep clean. They thought it was a normal cleaning. They hadn't been informed ahead of time and it was obviously the end of their day and they were trying to leave. This time I was much less impressed. They were really respectful of my space with my baby, because I couldn't really get out of their way. They also wore masks upon my request, which I appreciated. But, they left messes throughout the house. Where they picked up rugs to mop, they didn't put them back down. They didn't clean behind the faucet in the kitchen. They didn't sweep, just vacuumed the hard floors and didn't empty the vacuum of the previous house's mess first. The kicker was that the kitchen sink wasn't cleaned at all and I'd made sure it was empty of dishes and ready to be cleaned. I think it was actually dirtier after, from them cleaning rags or something in there. Windows and blinds didn't get cleaned, and several other deep clean items were missed. Overall, it seems like they don't manage their people or time well, and don't have much respect for the amount of effort people go to to prepare for them to come. I'm not complaining about having to clean my house by any means, but I built my schedule around them 5 days total and 3 of those days were wasted. I'm not sure I even want them to come finish the job, because the amount of effort I had to put in was just frustrating. I don't trust that they'll do what they say they're going to do when they say they're going to do it.

The struggle was real with this business. I always try to err on the side of grace but it was tough…read morewith this team. The ladies that cleaned my home prior to our moving in came without paper towels or oven cleaner. They left trash on the floor and blamed it on a "miscommunication". The owner sent them back to pick up the trash and she offered to come clean the oven herself. I agreed. She did not show up at our scheduled time instead texted 3-4 hours later claiming a party kept her from arriving. I cleaned it myself and accepted her $25 discount. Buyer beware. The owner was kind in her communication and that is the best thing I can say.

Magic Maids of Tulsa helped us out with much needed gutter cleaning. Randy and Quiensala went above…read moreand beyond and did a wonderful job. And they are very nice, kind-hearted people. Would definitely recommend!

This company is the best cleaning company I have had in my home so far. I am in the middle of…read moretrying different cleaning companies so I can get an established one for a every other week clean. This company went above and beyond and did stuff that wasn't even on their list. They also clean women who have cancer houses for free which is a big plus since my mother is dying of cancer. There chemicals that they used made my house smell so good they use everything professional. they come with either 2 or 3 cleaners they said at a time which is a good thing for me since they charge by the hour. another cleaning company I used charged by the hour only sent one cleaning technician and took her 6 hours to clean my house. I will definitely use Magic Maids of Tulsa again

I had damage in my home from an exterminator company that did not inspect before applying a termite…read moretreatment that involves drilling 3 foot deep holes at 12 inch intervals around the base of the foundation and then pumping termidor pesticide into the holes in the ground. Due to the negligence of the exterminator, the pesticide ended up being pumped into in the lower level of my split level home, not into the ground. I called ODR to mitigate the damage. Basically, about 1/2 of the downstairs ceiling, carpet, floor planking and drywall had to be removed and properly disposed of. They did an amazing job with the mitigation and removal of the damage. However, the real value ODR brought was in the 18 months they stuck with me as I had to sue the insurance company that represented the exterminator. They are experts in the world of insurance damage claims and detailed estimates with all of the proper coding for sinks, drywall, carpet etc. They also provided subject matter expertise that allowed me to make the decision to move forward with the lawsuit as the insurance adjuster was a despicable person, paid to delay and block rather than resolve my claim. They went above and beyond my expectations at every step, I felt I had an expert partner I could call to assist with the myriad of questions I had in what was for me, uncharted, dark water. Disaster recovery often involves a lot more than removal of damaged drywall, you unfortunately might have to fight with an insurance company. Pick a partner like ODR who can give you the tools for the fight.

Long Story Short, you get what you pay for, I would suggest do not use these people, They did not…read moredo even an OK job after 3 visits. Then tried to make me take down my reviews with a Fake Refund offer. For more info see below. Ok, so i had left a Review a few days ago, and in Good Faith removed it per Shake the house request. But they have since decided they don't want to honor this, so Here is the Story. I Hired them to do a "Deep Clean" of my late Grandfathers home after he passed so we could sell the home. Invoice clearly states what is expected. They set a date, I paid and all seemed well. Date of Cleaning came, they were 2 hours late - Got lost? Then had to leave and come back in another 2 days to finish up ( was not told why, they just said need more time). They came back, spend 4 hours and said hey were done. I came to look at the property and found rubbish still on the ground, Base Boards not touched, Cabinets not wiped out and Cobwebs on the walls and Corners. ( They did do a great job on the 1 Fireplace I asked them to clean ) Informed them of my displeasure, and This is when Dasha ( I assume head cleaner reached out and asked for another try) I was hesitant to let them out a 3rd time but after speaking with Dasha, I decided to let them try one more time. Dasha arrived and I had mentioned I wanted the carpets shampooed, but it was not on the invoice and she said she could do that as an apology for all the trouble. once again I am told its done ( but there was one corner of the master bedroom she could not reach as she didn't have an extension cord and the home was 2 prong. :| So I arrive, there were still sticky spots on the floor, baseboards in some of the rooms looked better, but still had dust on Ceiling fans, Cabinets were not wiped out and Still had cobwebs on the wall. ( specifically in the Dining room a big one just on the wall at Eye level ) not like they missed a Corner but didn't wipe down the walls. and It looks like they may have damaged a Screen door. All of these things I have been asking them to do are part of the invoice I was provided. Spoke with Dasha, who then said She did her best and that if more time is needed it would normally be an upcharge ( I was never offered this in the 3 times they were out) and the invoice is more of a "We will try and get to these but if we run out of time may not" I said that's not what I read, At this point I say I would like a Full refund, and she states well they can refund minus the cost of expenses. We talked thru that. and it would end up being $66 refund of the $345. thats less than what was offered the first time I express my displeasure. At this point I said I would like 90% of it refunded, and Dasha switches to I need to stop communicating with her as she is a Woman and I am a Man ...? ok, They did offered to give me a "Refund" if I removed my review ( Google,Facebook, Angies list, and BBB) The Form they wanted me to sign was a bit vague, and Before I would take down my reviews I wanted it to be clear that they would be giving me a Full refund or at least the amount they would be refunding. At this point they said " We do not sign agreements with customers. We appreciate the honest reviews and your concern with removing them. " and I have not got anything back from them since. So I will be taking them to small claims court due to services not provided.

I've utilized the services of a few companies over time and Shake the House is DEFINITELY the best…read moreto date. They genuinely care about their clients and specific needs of individuals. Sasha answers the calls and she is captivating from the moment you start talking. She knows which crew to send to meet your criteria. The cleaners are the best I've ever had in the industry and I am very picky about my home needs. I am continuing on with this company! They are prompt, friendly, professional and motivated. Thank you to Sasha and her amazing team. See you in two weeks.