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    Drinan Kathleen DO

    5.0 (1 review)

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    6 years ago

    Helpful 15
    Thanks 1
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    Heart Care Centers of Illinois - Heart Care Centers of Illinois  Mokena, Illinois

    Heart Care Centers of Illinois

    3.5(13 reviews)
    4.3 mi

    Heart Care Centers of Illinois Mokena, Illinois…read more The quality of care by my husband's cardiologist and my cardiologist, have been excellent, however, the office staff, the office supervisor and the lack of the 21 century computer technology has NOT been good. We have had numerous problems getting our medications refilled with their office staff blaming the pharmacy for not transmitting (faxing) the refill requests appropriately. Per the office supervisor, they have "problems with numerous pharmacies." As stated to the office supervisor, if there are numerous problems with numerous pharmacies faxing these requests, then it would appear that the real problem may be on the receiving end (Heart care) and how these medication refill requests are not being processed appropriately by the Heart care staff. It would be in Heart care's best interest (along with patients' best interests) for this healthcare provider to invest in computer systems or programs that allow for electronic transfer of medication prescriptions or refill requests, as almost all other health care providers do, instead of relying on archaic fax transmittals. It was impossible to speak to a nurse or our cardiologist, as the office staff screen our call and deny access to care by the physician or healthcare professional. This is a dangerous practice as the office staff are not medically qualified to do this. I hope that in the near future, Heart care steps into the 21st century with their computer systems, software and office management. As for my husband and I, we will be looking to find a new cardiologist office that takes quality of patient care, management and computer literacy as a priority.

    Have been a patient for about 6 years. they are very knowledgeable and caring group. They have…read moreproperly diagnosed and treated my condition from the start. Couldn't be more satisfied with their service. Paul S

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    Heart Care Centers of Illinois - Business Logo

    Heart Care Centers of Illinois - Heart Care Centers of Illinois  Mokena, Illinois

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    Heart Care Centers of Illinois Mokena, Illinois

    High Tech Medical Park - My arm, two days later...

    High Tech Medical Park

    3.3(37 reviews)
    6.9 mi

    Very professional, pleasant staff. Super organized from start to finish. They are now affiliated…read morewith Advocate Christ. They called a day ahead with instructions and directions to the place. 11:30am PET Scan appointment (apparently the only place in the area that does this type of test). We were very early and they got us registered right away. Cecily at registration was super nice. They called us back at exactly 11:30 where we were warmly greeted and escorted by Kelly. Then Michelle administers the IV injection. The reclining chair looked super comfy. It's an hour wait to let the injection work through the system. They brought out a pillow and blanket to make the patient comfy. They put the patient's belongings in a locker and gave us the key. Kelly was very caring and kind, offered me a water. Very clean facility. It is a bright blue building exterior and you can't miss it. I can't speak yet for how quickly the results get to the referring specialist, since the test was today. Hoping the rest of the process goes smoothly.

    Please don't waste your time. Waiting 2 weeks for the results on a ultrasound. Was told there…read morewould be a slight delay after the ultrasound was done because their radiologist department was in transition with its staff. SAY WHAT, your going to have some newcomer read my ultrasound, GET REAL. I know your affiliated with the LiveWell network. Maybe you should change its name to Diewell. If I could you would get a minus rating.

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    High Tech Medical Park - Sign by their driveway

    Sign by their driveway

    High Tech Medical Park - My arm, two days later

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    My arm, two days later

    Drinan Kathleen DO - cardiology - Updated August 2026

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