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    Drinan Kathleen DO

    5.0 (1 review)

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    5 years ago

    Helpful 15
    Thanks 1
    Love this 14
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    Heart Care Centers of Illinois - Heart Care Centers of Illinois  Mokena, Illinois

    Heart Care Centers of Illinois

    3.5(13 reviews)
    4.3 mi

    Heart Care Centers of Illinois Mokena, Illinois…read more The quality of care by my husband's cardiologist and my cardiologist, have been excellent, however, the office staff, the office supervisor and the lack of the 21 century computer technology has NOT been good. We have had numerous problems getting our medications refilled with their office staff blaming the pharmacy for not transmitting (faxing) the refill requests appropriately. Per the office supervisor, they have "problems with numerous pharmacies." As stated to the office supervisor, if there are numerous problems with numerous pharmacies faxing these requests, then it would appear that the real problem may be on the receiving end (Heart care) and how these medication refill requests are not being processed appropriately by the Heart care staff. It would be in Heart care's best interest (along with patients' best interests) for this healthcare provider to invest in computer systems or programs that allow for electronic transfer of medication prescriptions or refill requests, as almost all other health care providers do, instead of relying on archaic fax transmittals. It was impossible to speak to a nurse or our cardiologist, as the office staff screen our call and deny access to care by the physician or healthcare professional. This is a dangerous practice as the office staff are not medically qualified to do this. I hope that in the near future, Heart care steps into the 21st century with their computer systems, software and office management. As for my husband and I, we will be looking to find a new cardiologist office that takes quality of patient care, management and computer literacy as a priority.

    Have been a patient for about 6 years. they are very knowledgeable and caring group. They have…read moreproperly diagnosed and treated my condition from the start. Couldn't be more satisfied with their service. Paul S

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    Heart Care Centers of Illinois - Heart Care Centers of Illinois  Mokena, Illinois

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    Heart Care Centers of Illinois Mokena, Illinois

    Radiology & Nuclear Consultants

    Radiology & Nuclear Consultants

    1.1(9 reviews)
    6.9 mi

    I have been trying to pay my portion of the bill from them since I received a bill almost a month…read moreago. I did not receive a bill until more than 6 months after the date of service at NM Palos (more than 5 months after my insurance paid their portion). I tried paying online multiple times using links from emails, texts & the paper bill. None of them allowed me to pay: I kept getting an error message that my date of birth was incorrect, despite entering multiple ways (& of course I know when I was born). To supposedly talk to a person, can only call 8 AM - 4 PM Monday - Friday. When I call, recordings give you different numbers to call, & voicemails from them don't even leave a number. The last number I called {(630) 653-3284} I got a voicemail inbox saying "... If you have a current statement with a balance with our group, please hold onto that statement as we are currently in a billing blackout, while we transition to a new billing company. All billing has been held. If you need to make a payment, we will reach out to you when the new billing company comes online. If you have a request for medical records, please leave that detailed information here and we will get back to you as soon as possible, thank you." The imaging I had done seemed to go well; but, I am not a radiologist, so I do not even know if imaging was good.

    I had a chest x-ray a year ago from Palos Hospital. My insurance was billed by Radiology and…read moreNuclear Consultants. My insurance covered their charges and my balance owed was zero. Now over a year later I receive a billing statement from this company stating I owe them almost $400! This must be the worst company ever. If I had a bill why was it not sent last year so that it would go towards my deductible? Now a year later they want a payment when my insurance already payed them. Seems like they are trying to double dip. From other peoples reviews they seem to be a scam company and falsely send people to collections for their mistakes. AVOID!

    Drinan Kathleen DO - cardiology - Updated June 2026

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