I've used Drip for in home infusions in years past. In the past the service was always reliable. So when they started offering in home ketamine treatment, I was willing to try. Especially as it "seemed" more affordable than in person. $399 However, I must vehemently urge others to AVOID DRIP, if you need ketamine therapy. My experience started with Nick my online customer service guy. He was nice and fast to collect the $399 fee for my consultation. However the link they sent me to book my appointment led to a full calendar with no appointments available. It took several emails before I heard back from Nick. Eventually I got an appointment. The "doctor " was a young nurse ( not a doctor) that took my video call on a busy NY street. Very unprofessional. She was nice enough. But I was starting to feel very suspicious. The pharmacy that processes the order takes up to 2 weeks to complete the order. So if you hoped for expedited service you can forget that. Today at 6:34 pm my package arrived. As soon as I opened it I knew something was WAY WRONG! I wish I could post an image of these pills. They are NOT the lozenges I was told I was getting. The dose is wrong. They are a lower dose than discussed with the "doctor." The pills are chalky like ecstasy pills from a nightclub. They are thick as a double stack and shed dust like crazy. The bottle was coated in dust. They even have a weird stamp of a triangle, instead of a normal script identification. So who actually knows what these are???!!! But more troubling than all this, is the fact it was shorted by FIVE DOSES!!!! Yes, the pharmacy clearly palmed a fourth of the entire prescription!!!!!! I immediately took pictures and tried calling. I'm still on hold 28 minutes later. I emailed as well. I know that I won't get any human being to answer the call. Nor will a response to my email come today. Please avoid. Do not trust any company that operates in this fashion. read more

Drip Hydration - Supposed to be ketamine lozenges they sent these and shorted me 5 doses - IV Hydration Near Me

They're mostly great. Accept the price, get the service. Yeah. Just avoid the membership. Especially in my case... my partner passed away, they kept charging for her membership, I didn't realize until a year later - and they explained their terms of service allowed them to keep charging anyway. Cruel, but yeah, read the fine print I guess? read more

It's an absolute SCAM. Money gouging trap. Had an appointment scheduled for my partner. We mentioned many times his vein is hard to get, yet we got sent an incompetent person who wanted to make extra cash with no skills. He got poked 4 times and no access.. instead of booking a new service we were given the run around. The worst part is the nurse who failed instead of reporting her incompetence marked it as a job complete. What a shame!!! Never again . read more

Nurse Ann is our hero! My husband and I both got really bad food poisoning from this Indian restaurant we ate at. Neither of us were able to hold water in for more than 16 hours. We were contemplating the hospital but did not want to wait in the ER, so we contacted Drip Hydration whom I had learned of not too long ago. It was definitely the right decision. Nurse Ann came over with all of her supplies and hooked us up to the IV bags. We felt so much better after that and ended up booking another session for the next morning. We are in the tail end of our food poisoning now, but we wanted to express our most sincere gratitude to Nurse Ann and the Drip Hydration team. read more

Drip Hydration - IV Hydration Near Me

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If your over 75, you need Dr. approval, by fax only. I can only send form by email attachment to my Dr. No more fax here. Not even digital fax, thus I lost a chance to utilize them. read more

Nurse Ann is absolutely the sweetest! The IV she gave me was something I needed & it help me out a lot (: read more

Drip Hydration - IV Hydration Near Me

This company is overpriced and their greatest gift is their false marketing. Their customer service team is unprofessional, non responsive, and hung up on me after debiting my account for $773.00 and cancelling my appointment. I booked a 6pm appointment at 3:19pm . At 3:59pm They texted me asking Me if I could do 5pm. I replied at 4:44pm to the text "confirmed". Sorry I have a job. At 4:20pm I received an email that stated I needed to reply by 4:23pm (3min) to confirm the fact that they were changing the appointment to an hour earlier at 5pm. I replied after my business meeting at 4:44pm and then called to confirm and was harassed by Aleena and later by Isha. I was told that despite the fact that they debuted 773.00 from my account they don't have to keep the apointment time I booked and that they can and do change the time on patients if the nurse needs to- that it was my fault because I didn't reply within 3min to their email. When I asked Isha to think about how irrational that sounds and how poorly she was relating to a customer that is sick with a sick child she hung up on me (as I pleaded with her to please send another nurse despite the fact that I already paid and they changed the time). In the midst of a pandemic when I am paying a premium for myself and my daughter to get well to be treated this way is beyond unprofessional. They are not ethical but I would give them 5 stars for their marketing and that is how they overcome the intolerable customer service and bury these incidents. This is a sham and will be reported to the Better Business Bureau. All call logs, emails, time of booking, the debit. Every detail that I outlined can be verified and is attached in the receipts below. read more

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Nurse Ann was awesome-she rolled with a chaotic household. I was dehydrated from the flu and immediately felt better - was working like an energizer bunny the next day! read more

Nurse Ann is amazing!! This is my second review about her. I have called drip hydration many times due to dehydration, stomach flu and hangovers. She is fast, gentle and very knowledgeable. I couldn't have asked for a better nurse! read more

This place is amazing. Whenever I have a bad cold and need to get over it fast, this is my saving grace. Had an amazing treatment by nurse Ann today. Very grateful. read more

Drip Hydration is convenient and it is very easy to schedule an appointment on the same day. My boyfriend had way to many drinks for his birthday and the next day need a little pick me up where I was able to order him an IV to help with his dehydration. Nurse Anne arrived on time and saved the day! She was very accommodating, friendly and helpful. Drip hydration is wroth every penny. read more

Great experience. Been fighting a cold all week and decided to treat myself to an IV to kick it once and for all. Drip Hydration was so easy. Scheduled an appointment online, heard back pretty quickly. Did a quick video call with a nurse and before you know it Ryan was on my doorstep with my IV. Ryan was efficient, friendly and professional. He is a professional nurse so felt like I was in good hands. read more

This is essentially uber for mobile IVs, but with worse infrastructure. They confirm your appointment and bill you before confirming there's any provider at the time booked, then leave providers to scramble to coordinate with you. I had my appointment moved 4 times before I gave up, and we'll see if they reverse the credit card charges. read more

I booked an appointment for 2:00 PM today, online. After receiving no email confirmation or phone call, I called the number on the website and was flippantly told me: "no nurses are available." I didn't order a burrito; I ordered a $600 IV drip in my home - for a reason -.and no one bothered to call and let me know they were cancelling my appointment. I rearranged my whole day and easily could have used another company. This is TERRIBLE client service/care given the nature of the business. read more

My girlfriend told me at 1:30PM today that an RN was coming to my place at 3:30pm to give me an IV Immunity boost, B12- B-Complex, Vitamin C, and Glutathione. Dan who's been an RN for 10+ years showed up right at 3:30PM to my place, he was clean, a professional, explained everything from A-Z. I didn't feel any pain when the IV was inserted. I've been fighting the cold/flu for the past 11 days so I'm hoping that this will help on top of the antibiotics, cold flu medicine I've been taking. The last time I got sick was over 3+ years ago but when I get sick it hits me hard. I'm 100% satisfied with this IV drip service and Dan, should I need this in the future I would definitely use them again. read more

Drip Hydration - IV Immunity Boost - IV Hydration Near Me

I just want to say how much Nurse Ann has helped me out!! I recommend Nurse Anna, she's very professional and friendly, the very best!

I was sick with COVID and dehydrated. I decided to get an IV for this dehydration. My daughter called Drip Hydration but they could not come until the next day. I needed the IV immediately. When you go to schedule an appointment they take your credit card. My daughter called and spoke with AnnaBell Myers and cancelled the appointment for the next day. We called another company with came within an hour for the IV, they were located in the same city I live, Peoria, AZ. My complaint is that Drip Hydration has charged my account $50.00 cancellation fee. We cancelled immediately and should not have been charged. I have tried to call 480-757-6670, messages only and they have not recitified this. This is a dishonest company! read more

Stephanie is excellent nurse in Denver, Colorado area that go out of her way to provide super service to her clients. Is also very helpful and kind and listens to any concerns you have! Highly recommend! -Richard read more

Drip Hydration - IV Hydration Near Me

Loooooooovvveee the nurses and staff!! They bring me life. I can't race enough about all the nurses ! They are Angels amongst us Blake is emblem nurses read more

Drip Hydration was nothing but a God send my mom was feeling dehydrated and she didn't want to go to the ER so I ordered everything online the doctor called her prior to her appointment which was the next day and the nurse showed up and gave her the treatment. Great experience from start to finish and I highly recommend Drip Hydration if you need a boost. read more

Drip hydration is a brilliant service! My husband got food poisoning and after a day of him suffering I found Drip Hydration via google search. Shawn was able to come to our house within a few hours. He was helpful and friendly. My husband started feeling better while he was still getting his treatment. The next day we thought it might be good to have him come back for a little extra hydration and Shawn was able to come over within a few hours. This is an amazing service that will make you feel better for a fraction of the cost at the ER. I highly recommend them!!! Thank you Shawn! read more

Did not show up to my scheduled appointment, then didnt answer my calls. I was charged $448.95. They even set my credit card to be charged every month for this amount! read more

Shawn was on time, kind, and got my IV going with no pain at all. Drip has a great service, and people like Shawn are what make it worth the cost. 10/10 would recommend. read more

Great experience with Drip Hydration's at-home rapid Covid-19 PCR test. Was able to schedule a visit quickly following a holiday weekend, received confirmation of the appointment time the day before via text. Nurse David arrived on time and was friendly and efficient. I received results via email the same day in the afternoon. Well worth the cost to determine if I could end precautionary self-isolation and rejoin my family as soon as possible, especially given long wait periods for standard PCR tests in the Bay Area (it would have taken 5+ days to test and get results elsewhere). Thank you Drip Hydration! read more

Drip Hydration was absolutely amazing!! Super professional and easy. I am battling food poisoning and Drip Hydration made me feel so much better. Thank you Nurse Cailyn for your kindness and help! I will definitely be back. read more

Drip Hydration - IV Time! Easy and quick - IV Hydration Near Me

Through research on the internet I found Drip Hydration. It honestly was the best thing I found. I have a long distance doctor that I have dealt with for many years that sent me an IV to help get rid of my flu. Dr. Malkin did all of the appropriate personal medical research with my doctor in advance to make sure he was aware and approved of all contents in the IV bag that was sent from my far away doctor. In addition Dr. Malkin secured the latest copies of my blood test results and made sure my medical examinations were up to date. Within 1 day I had an expert nurse come to my house to administer the IV. It could not have been a better experience. I am very grateful to Dr. Malkin and his team and could not reccomend their in home IV service enough. read more

Terrific experience. Tatiana was prompt, professional and couldn't have been nicer. We will be back!

My wife was completely sick and could not keep anything down for almost 12 hours. We called drip hydration and they were here in an hour. The process was so easy and my wife now feels amazing. I could not recommend this enough if you are sick or dehydrated, 100% positive review. read more

This review is unfortunate because I had used them twice before and I was a loyal customer until today. I called earlier in the day to schedule an IV appointment for that afternoon. I was dealing with some pretty intense migraines and wanted to hydrate. Their website allowed me to schedule very specific times. I scheduled my appointment for 4 PM. They charged my credit card immediately and sent me an email receipt. The email told me that there was nothing else for me to do and that someone was going to call me to confirm my appointment and coordinate a nurse coming to my home. 2 PM and 3 PM came and went and I received no call from anybody. I assumed that a nurse would just show up to my house at the appointment time. 4 PM came and went and absolutely nothing, no email no text no phone call no show up. Since they had charged my credit card and I was under the impression that my appointment was already set, I did not pursue any other alternatives. I decided to call the phone number in the email confirmation. I called the number four times and every time it went to a voicemail that was full. I then decided to reply to the email asking for someone to please give me a call. Almost 45 minutes later someone called me. After I explained the situation to them they told me that they do not do same day appointments even though their website allowed me to book something same day and charge my credit card. The individual I was talking to then offered to book me an appointment on Thursday which was three days from the day that I needed treatment (this all happened Monday). Odd and extremely frustrating. As a company who is serving individuals that need emergency hydration options who are either suffering from a hangover or food poisoning, Why would you offer to reschedule somebody for 3 days later? Isn't emergency help a big part of your business model? This on top of the fact that no one communicated with me or told me that they would not be able to honor the appointment I booked through their own website. If someone would have immediately informed me of this situation, I would've been frustrated, but I would've also had ample time to find alternative treatment options. But alas, I asked for my refund, and the person on the phone said they would give me a full refund, was then short with me and got off the phone. At this point I wasted my whole day waiting for no one to show up and I was still suffering from my migraine. Salt in the wound. Later that evening I got a call from what I assume what is the manager of the local office. They apologized and told me they had been backed up due to providing Covid tests. While I was sympathetic I was then disappointed yet again that they made no attempt to rectify the inconvenienced they caused. No free treatment next time, not even a 10% discount! You leave someone who is suffering hanging all day due to your own system issues and due to your own personnel, and yet you are not compelled to provide anything of value to the person you inconvenienced? They have no intention of trying to retain me as a customer, they just wanted to make sure I didn't leave a bad review...well, it didn't work. Sorry not sorry! read more

I've had two appointments with Drip IV so far, and I want to praise both nurses who provided my services. Shawn and Dave were both stellar--professional, friendly, skilled, and overall pleasant to be around. Shawn came to my workplace and was clearly passionate about nursing and healthcare. Dave came to my home and was not only very sweet to my dogs, but went above and beyond to provide impeccable service. I highly recommend both Dave and Shawn. Thank you! read more

My boyfriend was feeling rough after a night out and had to work the next day. I called Drip Hydration and was immediately answered by Dr. M who so kindly answered all of my questions and helped any way he could. The nurse, then texted me an ETA which was less then one hour away. She was super punctual and arrived right at our front door with all of her equipment! She gave my boyfriend the hangover treatment which lasted around 1 hour and he felt like a new person. He was ready for work less than 30 minutes after the treatment. I would definitely use this service again. I was impressed with how well it worked and the friendly staff. Thanks! read more

I had seen Drip when I had been at events in the LA area, but was delighted to see that now we have their service up in the Bay Area! I tried my first drip this week (I was looking for energy to get through a series of work and other holiday events). Their responsiveness was fantastic, professional, and courteous. *The nurse was wonderful, skilled, and kind. Dr. M even follows up with you himself afterward. *Totally will do this again! A little pricey, but worth it. So glad its up here in the Bay now!! read more

I dont know how this isnt more popular. i guess biohacking is new to the world. drip was awesome. nurse was punctual, friendly, and made me feel comfortable. in home service is unreal. the only downfall is the price. 300 bucks is def. on the high side. but you pay for what you get. highly recommend read more

Fast, easy, great service. Tatiana was right on time and incredibly friendly and competent. Just what the doctor ordered! Thanks.

I requested an appointment via their website and with minutes was contacted to schedule an appointment for later that day. Everything about their service was convenient and well organized, the nurse came to my home to provide the hydration drip and was very professional and personable. I would recommend them if you're in need of hydration therapy. read more

My vitamin infusion lasted about an hour (maybe a bit less) but was the most painless hour I ever spent with a doctor (or nurse, as the case may be). I was battling the remains of a cough that wouldn't go away after a bad cold, and the vitamins from Drip did the trick. But the best part is that they make house calls! Actually, the nurse came to my office, but the point is that it's so nice to not have to go to the medical office! read more

I live in Los Angeles but travel frequently to San Francisco for work. Unfortunately I have been ill this week with the flu and have several meetings in the city. It is a pleasure to know that Drip Hydration is now servicing San Francisco. I was able to make my appointment online and get the same great service that I have been receiving in Los Angeles. I highly recommend Drip Hydration if anyone is in need of rehydration. read more