These people sold me an insanely overpriced piece of dogshit. They were dishonest and refused to…read moregive me the vehicle for the next month after I bought it. The engine blew up 2k miles later. It leaks any and every fluid. Radiator had a hole in it. The ignition module went out. The coil went out. The fuel pump went out. The alternator went out. The shifter broke. The window crank broke. The trans is on its last leg. And the 4x4 doesn't even work and never has. NEVER GO TO THIS DEALER!! THEY SUCK!!

In my opinion the people at Fenton are lying thieves. Stay away. I would look for another…read moredealership. I live out of state and was looking at a luxury vehicle they advertised on the internet. I put a deposit on a car and was told by Mike Rippe it was refundable. After looking into the vehicle some more I decided not to purchase it. I was told the deposit was refunded to my credit card. I questioned this since I used PayPal for the deposit. Then I was told it would be refunded the same way it was paid. I didn't receive a refund and had to reach out to mike several times to get a response. Mike that he did respond and maybe his e-mail went into my spam file. I told him this was unlikely since I had been receiving his e-mails when I was interested in buying the car. He told me again the deposit would be refunded. Four weeks later and three promises to refund the deposit I was told they would not refund the deposit. They now claimed it was non refundable. If it were not refundable I why would they tell me three times it had been refunded before changing their story. These people are completely untrustworthy and I suggest you stay away. I can only imagine what might have happened if I bought a vehicle from them and needed anything. I have purchased several cars using ethical dealerships. This is not one. They will be hearing from my attorney.

Excellent. My wife's co- worker highly recommended them. Matt did great work on my daughter's car…read more Even added some plugs to it. I came in without mentioning my wife's previous business. I wanted to see how consistent his work is. Something was draining my battery (not the alternator). 1. He sat down and we walked thru what's going on and the possibilities (most mechanics take your keys and call say they'll call you). 2. He gave a realistic time frame. Said he'd start tomorrow afternoon but finished tomorrow afternoon. 3. Fixed the problem. Explained what he did and we talked about future work. The professionalism. The honesty. The value. That's what will keep me going back. But the little things. The added spark plugs to my daughter's car. The fact he acid washed my rims and took 5 years of wear and tear off of them. That stuff restores faith in mechanics.

This is the entity that owns the car dealership st-charles on 3rd Street that says they are a…read morefive-star business rating but they aren't or they shouldn't be. It's really too bad that business dealers like this are allowed to exist and screw people all along the way I really couldn't afford to lose that big chunk of my nest egg on a piece of junk that I had to go ride out and replace with a loan because I no longer have any cash I spent it on the first piece of junk and they even got it inspected for me yay. Just another way of making the lamb that's going to slaughter happy.

We were in need of a solid, used, small SUV with low mileage, at a fair price for my son. A & N had…read morethe perfect car. Nidel was awesome to work with to make the deal happen. Nidel didn't pressure us to buy because he knew if we didn't buy it someone else would. In fact, while I was writing the deposit check for them to hold the car another customer walked in asking to drive the exact vehicle. Nidel has been in the same location for 25 years so you know he stands behind his cars. Give A & N a try and I don't think you'll be disappointed.

took my car here and it took over a month to get it back.i ended paying over 1000 dollars and it…read morestill wasn't fixed. they didn't know what was wrong with it so they changed every part on the cooling system. after running out of parts to replace they gave it back with the bill. the only reason I give them three stars is they seem like good people and they did try to fix it . it was a land rover and they didn't have much help with it

Hit a curb during a bad ice storm in December. This place was the closest certified dealership to…read moreme. It took a while to get it completed but they were slammed (no pun intended) with work to say the least. Jeff's an MVP for that place, sincere and cares about his customers satisfaction. Jeff's amazing crew is second to none, they know their stuff and do high-quality work. My Hyundai had a noise after the work was completed (the cleaner noticed it and said something!!) and even though Jeff knew I was upset from it taking so long, he would not let the car go until his crew took a look at it again. I'm ultimately glad he made that call. He went above and beyond to satisfy me and in the end I'm glad I made the choice to take it there. Thank you Jeff and thank you Lou Fusz Toyota Collision crew, you're all heroes in my eyes.

I was not a happy with this car dealerships service department. After calling 4 times to setup an…read moreappointment, I got there and they seemed not to have any information on why I was coming in or who I was. After two hours, they told me that they wouldn't fix my car because there was no issue. The issue was cosmetic and it was a warranty issue from the Mazda corporation that Mazda would fix this cosmetic defect, this was not a recall. I decided to take my car somewhere else and after them taking a quick look I got a new part. I will not be recommending Lou Fouz to anyone I know.

I am always pleased with the service I get here at Mungenast Alton Toyota. The staff is always…read moreprofessional, friendly and explain things in a language that a normal person understands. I trust the service technicians. I am such a regular, since I get my oil changes and anything my car needs done, we all kinda know each other. They're honest and let me know what I need to do immediately or if I can let go until it fits into my budget. Speaking of budget, they send out coupons and periodically have specials that can save you money. Right know they're offering an oil change package that is a nice savings on multiple changes. I bought my Rav4 here andI get it serviced here. I am a satisfied customer and would highly recommend them.

BEWARE They sabotaged my car and removed two fuses. No joke,…read morevery serious. I have camera proof that my tail lights worked on the way to a service appointment for a transmission fluid change. I have camera proof that they did NOT work upon my return directly home from there. A refund was given, but no apology whatsoever. Busted.