I took my Lamborghini Murcielago to Exotic Motors Midwest a couple of days ago to get repaired. I…read moretold them I would have to wait on it as I don't live that close, they said no problem they would get right on it which they did. The service manager Zack went over everything with me first, I talked to the technician, Fabian doing the work and he started right on it. Fabian was very careful and took the time to ensure the car would not be scratched while doing the work. The shop is extremely clean and well laid out, all of the technicians were very professional. The owner of Exotic Motors Midwest, Danny came out to shake my hand and I also spent some time discussing my Murcielago with the sales manager, Alex. The work was done promptly and professionally while I waited. And when the work was done they had their detail specialist go over my car and got it looking better than when I drove in. All in all was a great first experience with service from Exotic Motors Midwest. I don't trust my Lamborghini to just anybody. I found that Exotic Motors Midwest has a great reputation for service and decided to see for myself. I am extremely happy with the quality of work and service that I got and now Exotic Motors Midwest will be the only place that I will be taking my Murcielago to for service.

I purchased a vehicle from Danny Baker- Exotic Motors Midwest and it was the worst experience I…read morehave ever encountered. The car which was described as perfect arrived with damage and several missing parts and Baker refused to make good . Should have never trusted him after reading some of the pieces written on the internet about Baker: stealing client lists from former employees, damaged cars,scams etc Even has a fake rating online "dealer rated" which he loads with his fake reviews. Google them and see for yourself. Stay away at all costs !

I have had tint installed on a few cars with ITint. Installation and quality were great…read more I had PPF installed a few months ago and accidentally scraped a small area on my front quarter panel. I text Tyler about the issue requesting a price to repair. He informed it would all have to be replaced and the "fun" part was actually removing the current PPF. He advised he was away from the office and would text his crew about it. I never heard back and text him again a few days later. That's been a couple weeks ago and still nothing. I have to assume he didn't want the hassle of removing and replacing. That is his prerogative but a simple communication would have been nice if he didn't want the job.

Extremely satisfied. Thorough, detailed, friendly, affordable, timely service, Lifetime…read morewarranty 5 stars! I highly recommend.

We went to Lou Fusz Mazda to check out a car we found online. The Carfax noted minor damage, and we…read morewere still open to it. Unfortunately, the experience didn't match our expectations. We were greeted by Jamel, but the interaction felt very disengaged from the start. During the test drive, he insisted on coming along but made little effort to be conversational or helpful. The car itself had more noticeable issues than expected, significant hail damage on the roof, a broken trail light, and interior panel damage. When we asked about possible repairs and pricing adjustments, and mentioning that we would have a trade in if the price was right he left and came back with an offer! After mentioning a trade-in and a $1,500 down payment, the pricing we received didn't reflect either. Once we saw that he was not willing to take anything off the initial price I mentioned that Carfax valued the car at over $500 for cars in that range with the extensive amount of damage, I was told that Carfax doesn't sell cars including being told that he wasn't "in the business of giving away thousands of dollars" and he could just sell it to the auction. At that point we got up and left. Overall, the experience was not very friendly or positive. I left wishing I could have worked with a different salesperson, because I would have seriously considered purchasing the car under the right circumstances. Instead, I left with an unsatisfied feeling. We have been to multiple dealerships during this period of looking for a new car and this was the worst experience that we've had at all the dealerships combined.

Just picked up my 2022 MX 30. It was due for the annual e-service and I added a request for a new…read moreset of all season tires more appropriate for our weather. As they did a year ago, the attention, customer service, and overall time spent waiting reaffirmed that I made the right decision to go to Fusz. I'll see you all again next year. A month ago I serviced my MX-30ev. Yesterday, I went to Fusz Mazda to look at a couple CX-50 AWD models I had been researching. I looked online and Fusz had a couple very low mileage deals and some new 2026 models. I wasn't looking for a higher end model, since my primary purpose was an AWD for inclement weather. I reached out to Kyle, since he was very friendly and helpful with buying out my MX30 lease just over a year ago. Kyle was available to patiently talk me through my choices, both the new car and pre-owned selections I had made earlier. Because Mazda was offering a 0% interest promotion, Kyle worked some numbers for me, and I had enough information from him, to confidently choose a new CX-50. The transaction from start to finish could not have been easier. Kyle worked closely with the sales office to complete the credit check and with the financing manager to close the loop and help me buy my car. Great work from the entire staff.

I've had the greatest car buying experience with Spirit Lexus! From the very first time I reached…read moreout online Kyra has gone above and beyond making sure all my questions were answered and information was delivered quickly and definitively. The entire experience has been a breeze! I've not worked with another dealership that provided this level of service even while I was in the research phase and no where near ready to buy.

For a dealership that seems very focused on ratings, this was a terrible experience. I love my…read morevehicle, but that's the only positive. We contacted Mike B. (sales) on Facebook after he posted our vehicle. We told him we were driving two hours and what day we'd arrive. At no point did he mention the vehicle wouldn't be ready to take home that day -- but it wasn't. While discussing price, I asked about fees and whether to address them with him or finance. He said finance. By the time we got there, it was too late to question or negotiate those fees. The vehicle still needed work before they'd release it, so we had to drive two hours back home. They said they were making improvements so it would be "pristine." We planned to pick it up the next day, but that changed to the following day because it still wasn't ready. When we returned, one key didn't work and the 3-4 inch tear in the seat they said would be fixed was still clearly visible with poor stitching (see photo). Mike replaced the key battery and said we could take the vehicle to our local dealer for the seat repair so we wouldn't have to drive back again. I agreed and left -- only for the gas light to come on shortly after leaving the lot. I've never purchased a vehicle from a dealer with an empty tank. A week later I followed up about the seat repair. I gave Mike our local dealer's information and he said I'd have an update by Friday. Twelve days later, still nothing. I followed up again. Three days later -- still no response -- so I left a negative review. The next day, they called. They asked me to remove the review while they fixed things, so I did. They also promised a $50 gas gift card (still waiting 3.5 weeks later). Then at the DMV, the paperwork Spirit Lexus provided was rejected because there was no lien release included. When I took the vehicle to our local Toyota dealer for the seat repair, Mike said Spirit Lexus would pay by corporate card over the phone during my Friday appointment. The repair was completed, but when Toyota called for payment, Mike and managers were out and no one could process payment until possibly the next morning. Toyota had to hold my vehicle. I didn't trust paying myself after already being promised (and not receiving) the gas gift card. I called Spirit Lexus: 1st call - Cheyenne (Service), transferred to voicemail. 2nd call - Operator, transferred to voicemail. 3rd call - Operator, sent to voicemail before anyone answered. 4th call - Hung up on. 5th call - Finally transferred to Scott. Scott told me to pay and get reimbursed. I explained what Mike had promised. After checking, Scott obtained the corporate card and paid Toyota. Ten minutes later Toyota confirmed payment. I'm done with Spirit Lexus. You can keep the $50 gift card. Buy yourself something real nice. And no, I won't be removing this review again. If you think this was a "one person" issue, invest in a functioning CRM system. Better communication and follow-through would have prevented nearly all of this.

these guys got me in, did the deal and I was out less than an hour. Nice. Ukrainians. My peopleread more

They did a great job on my brake lines and were three times cheaper than what I was quoted at…read moreDobbs! Highly recommend them!

I don't recommend this dealership to anyone. I went there to check out a car after work, I told the…read moresales guy I wanted to put 10k down on VW atlas and I was aiming to have my payments be under $400 for 72 months. After a back n forth I left, the finance manager called me and said he got the payment down to $450. I told him I already have a car and I was targeting a certain percentage rate. He called me back an hour later and said he found a way to get the payment down to under $400. I take full responsibility for this negligence because I wasn't explained to that he added 12 extra months of payments to lower my overall monthly payment. I'll pay the car off before 2027. I want this dealership family to know that I am going to work hard enough to buy their business and properties, this city deserves better business owners.

This dealership is awful! A man who I think is in the service department is horrible and made me…read morefeel extremely uncomfortable and even made a comment about my chest! I'm pretty sure he said his name was jojo or Joe, either way I would 100% recommend staying away as a woman. He was incredibly rude after I had told him I was uncomfortable as-well. I'm a very young woman and he looked to be 30-40, I hope management can update their employees on coustomer harassment.

I have had problems with car service places with previous cars I owned, but Lou Fusz Kia has truly…read morebeen a blessing to work with and I truly believe they take care of me and my vehicle. They are always open to talk to me about what is going on with my car, and the options I have. They are always so kind and helpful. I am truly a loyal customer and plan to continue to work with them, even when my current vehicle decides to putter out. Thanks Lou Fusz Kia! :)

Unfortunately, I cannot recommend this dealership based on my experience…read more Communication throughout the process was extremely poor, which resulted in significant inconveniences, including disruptions to our travel plans and airline delays. Clear and timely communication could have prevented many of these issues. When the vehicle was finally ready for pickup, it was delivered to us in an unsafe condition. The windows had been covered with non-transparent plastic tape, making it hazardous to drive due to the lack of visibility. I was very disappointed that the vehicle was considered ready for delivery in that state. The dealership did offer to correct the issue at a significantly discounted price, and deliver the car to our home due to travel. I do appreciate the effort to acknowledge the situation. However, given the number of problems and the inconvenience we experienced throughout the process, I did not feel that the resolution adequately addressed the overall customer experience. *EDIT AFTER INITIAL REVIEW* One of our compromises for our issues was to detail the car. The service employee who set this up did not communicate to anyone we agreed on this, nor did he communicate we agreed to get the car brought to us on a specific day. We ended up having to call and request the car be brought to us, and this employee did not know the car was ever missing from the lot.

The good: The sales staff found me a cool little car with…read morestandard transmission. They helped find financing for me. I am very happy with my car. The mechanic that answered some questions for me was very nice. Everyone was polite. Finance and sales always answered my questions even after the sale, including when I decided to cancel the extended warranty. They provided Car Facts on the cars. The not so good, but not unexpected either: Long wait times. Some possibly tall tales, like "we just can't find the keys to that car" and "the car you wanted was JUST sold." Overall: Pretty okay place. If you're not auto savvy bring someone who is, read the fine print, and don't be in a hurry.

Called this store every day, multiple times a day, for a week had to leave a message every time. I…read moredon't think anyone works in the parts department. I didn't even know Mitsubishi was still making cars. Frank Leta is sad disappointment of a dealership. This includes their honda dealership in saint peters. "No one can beat a Leta"??? More like "I'd like to beat a Leata"