If you don't care about how your driveway looks, then DCI will be OK for you. However, if you do care, and you are expecting good customer service to fix any issues, I do not recommend DCI. I am going to share my latest email to them (sent on 6/28/25 and still unanswered as of 7/8/25), to explain my experiences with DCI. I have pasted it below. I will update with any communication / remediation they may provide. "**This email is directed to Joe, or whomever is the current owner/ manager. I am writing to provide feedback on a recent sealcoat job you folks performed at my home, and subsequent performance of your staff. For some perspective, based on the recommendation of my neighbor, DCI sealcoated my driveway in September of 2021. The team did a poor job, with much debris left on the driveway. I communicated the issue to your office admin, including pictures. She indicated that someone would come out and remediate the problem. I never heard from her, or anyone, again. In March of this year, I received a call from your Assistant Manager informing me that it was time to seal my driveway. I explained to her that I was reluctant to use DCI given the previous issue. She looked back at the communications, apologized for the issue and offered a great price for service to be performed by your top team. I accepted the offer and, on April 22, the work was performed. Overall, the team did a very nice job. However, as you can see in the pictures below, a minor crack "repair" turned in a major scar on the driveway. I realize it is just a driveway, but they, clearly, used way too much of the product to seal a thin crack, resulting in a large, unnecessary blotch. To determine if this could be remediated, I sent the below email (a separate communication) to your Assistant Manager on the same day. However, I never received a reply. Oddly, on June 18, I received a voicemail from the Assistant Manager telling me that it was time to have my driveway sealed. I returned the call to remind her that it was done on April 22, and to ask why I have not received a response to my below email. She investigated and told me that the reason she did not reply was because the email address I used was only for promotions / marketing emails, and that she doesn't normally check that email. She then told me that she would talk to the boss, who would be back on the following Monday, 6/23, and see if there was anything that could be done to make it look better. Needless to say, I am still waiting for someone to contact me. As you can imagine, this has all been a bit frustrating. I can deal with work that might need a touch up or redo. However, not responding to a customer query is a major issue for me. I would really appreciate it if someone could get back to me with an answer. My goal is to simply determine if anything can be done to smooth out this repair. I would like to include in my online review that the company is responsive and does the right thing to address issues, if possible. Regards," read more

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Negotiated a quote from DCI, but when they showed up they had a preprinted price on a task sheet that was $65 higher. Then the crew chief said it was because of more cracks than they expected (but they were omniscient I guess as they had preprinted the price). So a bait and switch operation. I declined the service. read more

To start Yelp is for me very hard to navigate. Somehow when I left a review the review posted as my legal name instead of my account name. At this time I want to redact my review, unfortunately Yelp has made it impossible. I've even tried to close my account and it seems as though Yelp won't allow it. As for DCI they have promised to make it right. As I stated I've used them for many years and they never failed. I hope the promises are kept. read more

They repaired several cracks in my driveway prior to Winter so the cracks would not get worse. The cracks reappeared before Winter and have become much worse. I have been trying to call them for two months, leaving voice mails, sending emails and using the contact address on their website to Joe. They have not returned a single message. Yesterday I went to their office in Quakertown and they were closed. I can not recommend any company that does not stand by their work. Lousy customer service. Use someone else! read more

If I could give "no stars" I would. They sealed our driveway on Nov 6th. On Nov 7th I called to let them know that the sealant was smeared and splashed on our siding. I was asked to email a picture. I emailed twice. Once on 11/7 with a picture and again on 11/12 to make sure picture had been received. We have since called 5 times and they were supposed to come clean it on 11/21. No show and I have called two more times and left messages and received no call back. I would steer clear of any company with such bad follow up and customer service. DON'T USE THEM! read more

I'm not even sure what to say this is kind of a strange review but here goes! We used their services for a new build in...2011? Pretty sure that was the year. It's 2025 now. I just got another call asking if I need their services again. Today. In August of 2025. I've been getting calls every few months for OVER TEN YEARS!!! I actually forgot because it was so bothersome I blocked them maybe around year two or so but every so often I'd have to clear my blocked voicemails from a long list of "we are going to be in your area this week" messages. They must have gotten a new number today because it came through regular voicemail and I thought you know today is the day I warn others. It's somewhere between creepy and flattering they kept my number this long. I can't comment on their work as I sold that house long ago but I can say be careful giving them your phone number! Do so at your own risk! read more

The full name of this company is DCI Driveway Concepts - Contracted them to seal my driveway and they were TERRIBLE! They did not finish the job. The sealant material they use was not mixed properly and left oil marks all over the driveway. They got black tar all over my NEW rain gutter down spout! Do NOT consider them ! I contacted them twice since the job was completed and they agreed to fix it but cannot commit to when they can do it! read more

I contacted driveway concepts back in late march 2014 to get on the schedule for sealcoating when they started for the season. I've had multiple now shows and cancellations. Excuses ranged from vehicle broke down, over scheduling, inclement weather and just no excuse at all. I understand that weather plays a part in this process but too many weather excuses make it implausible. Last correspondence was that they would be out on Monday, May 12th, but that too has come and gone and our driveway still isn't sealed. Never received a call notifying us they wouldn't be out. I will say that I used them to repave our driveway several years ago and they did an excellent job, but now they have to earn our business back. I'd rather pay more money then have an unreliable contractor. read more

If you value your time you will avoid this place like the plague. I booked with them not only to do my driveway, but my folks as well. I saw their sign on a neighbors lawn and figured I'd give them a call. I called to schedule the appointments and gave them both addresses and contact phone numbers. First, when scheduling my driveway they were told any day but Friday as my lawn guys come that day. I was told someone would call within 24 hours to schedule. When I received no call after 3 days I decided to check Yelp and immediately had buyers remorse. I did nothing as I decided to give them the benefit of the doubt. On the 4th day (a Tuesday) I called them and was told my job was scheduled for Friday. I informed them once again that day was not good and the young lady (Megan) replied "oh yea I see that note here" and then she preceded to say "we'll call you back". I then called my folks to inquire if they had heard anything and to my surprise I was told they were scheduled for Wednesday; the very next day. Wednesday came and went with no show and no call. My mother called them Thursday and was told some BS about running late on the earlier job etc. and they'd be there Friday for certain. She felt that since I had scheduled it and was paying for the service, she'd let them come out on Friday. We'll Friday came and went with no show and a call at 4:30 stating they ran late on a previous job but would be there Saturday after their first job. Needless to say when I heard this I was livid, these people have NO respect for other peoples time. They are the most unprofessional company I've ever contacted and I highly recommend you choose someone other than them for your project. Needless to say I cancelled the 2 jobs. read more

This is the 3rd time I have used DCI over the past 10 years. Their prices have remained competitive. Their workers are polite and hard working. The final outcome has always been exceptional. I would highly recommend DCI for any if your driveway needs! read more

I do not recommend them. I am in the process of selling my house. Openly told them that. They came to do my driveway, got splatter on the fence I just powerwashed. I have called 3 times, sent pictures to multiple people saying they will take care of it and yet NO one is taking care of it or calling me back. I am not receiving a time frame, a phone call, email, text, Nothing. If I were you, I would take your business elsewhere. read more

User beware! This is one of the most unreliable and irresponsible companies I've ever dealt with. They never return phone calls and they no-show for appointments. They delay you dont have the courtesy to tell you that they can't do your job. Would definitely recommend you look elsewhere. read more

This was a terrible experience. Paid up front and they job was unsuccessfully completed. Unfortunately it took me reaching out multiple times to get them to pay attention to me. At the end - customer service literally laughed at me and hung up on me failing to honor my reasonable request for a refund. POOR CUSTOMER SERVICE TREATMENT! Use someone else - it's worth paying a little bit more to be respected and get a job well done! read more

Had common driveway sealcoated 2 weeks ago by company (neighbor choose this company), left stains on paving block sidewalk and concrete apron. Call to company provided great lip service, no action. Second call to owner (Joe), same thing - we'll take care of problem, no action to resolve. read more

I originally used this company to get some sealcoating work done and they did a great job so I figured I would also use them for some cement work. What a huge mistake that was (also reading recent reviews it sounds like Brian & R.A. had the same experience). I had them replace a cracked cement slab and also install a front step. The slab had issues with divots so they had to come back and patch. Then 3 months later a huge crack formed. Also the new step they built has started to separate from the main step so basically I am going to have to get the whole job redone again. Even though I had contacted them on a regular basis for months I kept getting the run-around. Avoid them at ALL costs. Their management is completely inept and their contractors obviously don't know what they are done. read more

Driveway Concepts Inc came out to do our driveway about two years ago. The main reason we had them come was because our driveway would have puddles every time it rained. About a week after they did our driveway, it rained and we had the same puddles back. We called the owner, Joe Molettiere, numerous times and finally after many attempts, he called us back. He came out to see the our driveway a couple of months later and said "this was my guy's first job of the year and we will fix this. It was NOT done well". We will get to it when we have jobs down your way. 2 years later we have been calling DCI consistently (about 1/month) and telling their staff about our driveway . We NEVER get a call back. NOTE: we have spoken to the owner, Joe now a few times and he keeps telling us, when we actually get him on the phone, that he will send someone down when he has work in our area. Finally, 2 weeks ago, they sent someone out who taped our drive with water thrown on it. My husband was with the man the entire time who was saying how poorly done our driveway was and he would take the tape back to his boss, Joe. Since then, I have called 2x and received no call back. Today, I spoke to the owner who screamed at me on the phone saying..."what do you want me to do". He was the most unprofessional, dishonest man I have ever spoken to and I want to warn anyone who is considering DCI Driveway Concepts Inc...DO NOT USE THEM!!!!! I do not understand how this man is in business. He is a true monster. read more

Quality workmanship and excellent customer service. Was willing to come back out and touch cracks that had opened back up after the seal. Weather was an issue for scheduling, took almost 3 weeks to get done, but in the end it was worth the wait. read more

Driveway looks great, prompt and professional. They even offered to go a little past the driveway into the alley at no extra cost. Easy to work with and great results. read more

Complete crooks. Came to my house twice and my driveway is so bad now. Message me and I will send you conversations between myself and the salesperson who said I would get a refund. Then the owner called me and was a complete ass. Basically said if we sweat on your property you pay. read more

We had our drive way sealed well over a month ago, after they never showed up for the original appointment because the "truck broke down." LOL Yea, seems to be a common excuse with them based on other reviews I've read. When they did finally show, they totally missed the bottom part of the driveway and the crack sealer at the bottom. We've called them THREE times to come back and the secretary keeps telling us, "they'll be in your area next week, they'll stop by." Well, we're STILL waiting weeks later. Avoid this company at all costs. Nothing but a hassle. read more

They did a good job of sealing the driveway. Getting in touch with them through their website didn't work. You will have to call them. Scheduling the time was less than brilliant. They changed it three times and still didn't come when they said. However, the crew that did the work was fast and efficient and so far it seems pretty good. read more

The DCI workers showed up at 5PM and in a hurry. I had to point out cracks that were not sealed. The job was unacceptable and I called the DCI office. They said they would come out and resurface. That was 4 weeks ago and they will not return my calls. Don't use their services. read more

I will never use this company again! I used them in the past, was dis-satisfied, and tried to give them another chance, to no avail. The owner, Lisa, is not kind (understatement) and has no customer service skills, unless you appreciate being spoken over and interrupted numerous times. They did not show for their appointment with me today, calling me at 5:34 PM to tell me they had to reschedule. If they can charge a service fee for cancellations, then, so too can I. My recommendation is to find another company. read more

Avoid this company!!! They did a horrible job on our driveway and on top of that since their truck broke down and something with their machinery broke, they got seal coating all over our fairly new mail box and coating all over the street. We have made numerous phone calls to get them to address the issues and the owner (Joe) doesn't even return the phone call. The response that they continue to give me is that he is working on it. Working on what?? I am reporting this company to the BBB. Don't waste your time with this place. read more

We have had our driveway sealed twice by them and we had pavers installed along the edge of our driveway. Everything looks great. The pavers really help hold the drive together. We recommend them to all our neighbors. read more

DCI paved our driveway May 2014, when I contacted them with unsatisfactory pictures and requested a fix, they were very nice and said they would send someone to repair to our satisfaction, so did they promise again and again for the next 10 phone calls and numerous emails. It's now October and still no fix, I recommend not to pay in full till you are totally satisfied. read more

When first contacting driveway concepts in May of 2015 they were very easy to work with, giving me a quote in less then one week. After signing the contract however everything went down hill. We were scheduled to have our driveway repaired 5 times. Three times was canceled due to weather all of which we were never called to reschedule I had to call them. The fourth time they never came to my residence. I called the company and spoke with the owner Joe. He apologized for all the miscommunication and upgraded the services we were to receive. Now it's July 23, 3015 we were put on the schedule on Monday July 20 to receive our repairs today. My husband drove by our house on his lunch break and called me saying no one was there so I called driveway concepts to make sure we were on the schedule. The scheduler Kathy then told me that they were unable to perform there services at my house. The owner Joe was the one who upgraded my service and now all of a sudden can not complete them? Stay away from this company! They are a scam! read more

These guys repaved my driveway 5 years ago. That whole process went ok, however they "splashed" a fair amount of blacktop on my lawn. I got over it and the lawn grew back. Two years ago I called them to come seal it... the never showed up or called. Last year, I called again for sealing and they still had my quote from the year prior. Again, they never showed or called. I'm kind of thick-headed, so I called them again this year. They told me they would call me Sunday May 3rd with a specific date for that week. I had to call them on May 5th and they told me I was on the schedule for Saturday (gee, thanks for letting me know and/or checking if that was ok). We had a big bbq planned for that day and they said that they would come on Sunday May 10th instead. They also said they'd call the day before to confirm. Well, the whole weekend passed with no call and no sealing. I called them this morning and was told that no work was done on Sunday because of Mother's Day. So, why the heck did they schedule me for that day and tell me they would be there?? I was told they'd call me back with a new day. Yeah, right. I am still waiting for that call back. These guys are terrible. How they manage to still be in business is beyond me. I'm slow, I know, but I am finally moving on... read more