Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

The best in Houston! I 100% recommend them for your pest control needs. Miguel and his team always…read moremake sure to go above and beyond when they do the pest services for us. Customer service and the job they do is phenomenal!

Was a no-show for the first appointment, then was hours late for the two next appointments. Does…read morenot care, does not call to give you a heads-up either, even when they know they will not service your house on the appointed day.

We had just purchased a house and noticed roaches and called Rabka and someone came out the same…read moreday to do the initial inspection. Rustom was very informative when he came to inspect our house and told us the areas we could fix to help prevent other pest from coming in the house. He inspected the attic , kitchen, backyard. When it was time for the pest spray, the person called ahead of time let me know his eta which was appreciated.

Great service and follow up. We have been with them for over 20years . The staff is amazing and…read morekind.

Darrell was great and communicated exactly what he was going to spray and what he took care of.read more

Called for a quote and inspection. The man said he could not reach his tech so couldn't schedule an…read moreinspection and would call me back in 20 minutes. Never heard back.

Competitive price and friendly team and Al was super professional and helpful. Look forward to a…read morelong term relationship with this company.

They have come to spray my parents house many times. They do amazing work. Highly recommend!! Very…read moreprofessional and knowledgeable.

Bait and switch!!! You try to cancel and they send a phantom bill months later…read more You're better off going to Terminix.

We've had 2 appointments and both have been disappointing to say the least…read more 1st one was late. Scheduled for 8:30 and at 11:30 still wasn't there. 2nd one (you have to remember to call and book) came at the very last minute of the window of time. She wasn't here 20 minutes, and part of the service is de webbing. The whole back porch roof is full of webs and eggs. Our appt was Friday and it is currently Monday. Anyways, I'm cancelling. Don't waste your time.

I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!