'd give more than 5 stars if I could. Ken was extremely knowledgeable and took his time to explain everything to me. He was patient as I asked a ton of questions. I have an existing contract with a large company but they wanted to charge me over 4k for treatments, special insulation, etc. so I reached out to Bug State on a recommendation. Bug State saved me from spending $4300 and getting an unnecessary treatment. Ken could have sold me on a lot of work and I wouldn't have known any better but he was honest, gave me real information and never pressured me. I highly recommend them for any pest services. While I still have that contract with the big company, I will be calling Bug State for all future work. Integrity is something that is hard to find these days but it seems to be a cornerstone of how they do business. Cannot recommend this company enough. ***For awareness - this review is the same one that I posted on Google reviews. I wanted to make sure that Ken and team had a review on Yelp as well so I copied it from there. Highly recommend these folks! read more

I got great service from Ken. Hes fair and an expert at helping you out!!!! Do not hesitate to save your home from termite invasions using his service. We had a misunderstanding but Ken kindly called me to make things right. read more

We (unfortunately) needed services from Bug State Pest Control. The owner, Ken, was very professional, easy to schedule with, arrived on time, and helped solve the problem efficiently. We got another quote for the same service, and Bug State was very well priced. We would definitely use their services again if we ever needed! read more

We have used Bug State for 23 years and everything they do is quality work, fair price and excellent customer service every time. Ken, Claudia and Paz have always been friendly and family oriented but most of all hard working and trustworthy through and through. I would not trust anyone else to do my pest control needs and small businesses like Ken's that prove time and time again how much pride and honest work deserve their reputation. You can't go wrong with Ken and his team! read more

I had a problem with dry wood termites so I sought out an expert for help. Ken called responded right away. After assessing and identifying the issue, he helped me with the problem on the spot. He was very professional and thorough in his work. He took the time to explain the situation, how I prevent problems in the future, and even taught me several things about termites that I had no clue. He was very knowledgeable, informative and clearly and expert in his field. Although, I don't like the fact that I have to deal with this nuisance, but I appreciate people, such as Ken, to come to the rescue! Thanks Ken! read more

I had a great experience with Ken and the Bug State team. Ken is incredibly knowledgeable, explains things thoroughly and worked with me to find a best option. read more

Ken was very informative and honorable in wanting to provide a solution rather than a bandaid solution. He came out for an inspection for a problem I was having and told me realistically what he could do for me and what suggestions he would recommend. read more

cannot tell you how impressed we were with ken's representation of state bug pest control. super knowledgeable about any and all bugs and how they can affect your property. was tolerant with all my questions. very personable and it was a pleasure to talk with him. read more

Bug State was great for my termite concerns: responsive, knowledgeable, and thorough. Ken took time to inspect and listen to my situation, and worked with me to safeguard my home from termites. Good price and quality. read more

Very professional and explained the process to me and treated area just as promised. Reasonable price and quick response. Ken was great!

I've used Bug State for many years. They are very professional. They do exceptional work. I would definitely recommend them.

We had used another pest control company come to catch a rodent in our home and they didn't help at all. We were desperate for help and called Bug State (a recommendation from another pest control company.). They were able to squeeze us in on the same day, thank you Claudia!! Lee came to our home and was able to precisely and efficiently locate the area the rodent was coming from and set up to trap the rodent and closed off all gaps where he could be squeezing in from. It was the first night of good rest we will have in a week because we finally feel like our problem has been solved! Thank you so much Lee!!!!!! read more

This company is dedicated to their customers. The owner of the company and his workers are honest, hard working, and kind hearted people in the business. They actually care about your well being and make sure your home is clear of pest and rodents. I even got the chance to speak with the owner who I haven't spoken to in a couple years who remembered who I was over the phone. He made us feel like we were family, and that's great customer service. They are on time, and they get the job done! They work in all parts of Houston, and even available on Saturdays. They company is very informative and will service your home with great care! Thank you Bug State for all that you do. God bless. read more

Very very helpful. Was able to communicate and send photos to the team prior to their review. They helped explain the situation and treatment methods before they even came out. Would recommend to everyone for their great customer service! read more