Great service! Very professional, good communication throughout the whole process, arrived on time,…read moreand explained everything clearly. Highly recommend for anyone needing pest control services

I had a honey bee issue outside my home and it was growing. I got in contact with Clarity and they…read moreinformed me of all details and what would need to happen. We set an appointment and they were here promptly and made sure to take care of all my needs. Me home and dog are thankful that the bees are being removed b

Good Service .Everything is always checked .The service is explained.Rene is on time .The price is…read morea bargain for service.I have been with the company for over seven years.I will recommend to family and friends.

Good Customer service- prompt and on time for appointment but it ended there…read more The tech did not go up to the areas where we heard activity, I asked four times and he said it should be OK when he showed up the next time he asked if we still heard activity and I said yes in the area that you didn't go to last time and he still didn't go there. The worst part is that when he came back the second time he pretended that there were three animals caught when there was really none and we had him on camera. This lack of honesty is really disappointing and I would not use this company again.

I wish I could give Layne more stars he is very kind and professional, he makes sure everything is…read moregood before get pay. Very reasonable pricing , he comes back couple times to make sure everything done right and no more pest problems. Highly recommended

It's not easy deciding on a pest control service. These days we have to consider the level of the…read moreproblem, and what we are willing to do to reduce the use of toxic chemicals in our homes and gardens. The environmental element was really important to me and so I was looking for a service providing a non-toxic product. I decided on Naturalcare and found Nick and Steve to both be helpful and responsive, and the office staff extremely eager to help. I'm very particular about insect control and appreciate the plan I got which ensures I'm kept happy and I'm grateful for their services :-). They have done a great job.

Patrick has been providing my HOA and PM jobs with excellent services for all types of…read moreexterminating projects.

they came and assessed the situation very effectively and quickly! definitely experts!…read more it turns out they noticed 4 open wholes on the wall that were from vents that the squirrels broke into. They monitored and patiently waited till the family came out. Then they came back to cover everything . I'd recommend them!

I had a great experience with this team. They responded quickly to the first, second, third,…read morefourth, however many times I called and reported rodent activity. We had one pesky mouse that was evading traps! They installed cameras and shifted the traps around until finally the thing was caught! They also sealed the whole house and sanitized it. I really appreciate their service.

So these guys are helping me with preventative maintenance on rodent and pest control - sealing…read moregarage (found a mouse there) and roof eaves and weep holes as well as checking for signs of anything along the way. They are professional and kind - a little old school, but in all the best ways! The gentleman, Pete, who comes out to do the HARD work - and it is HARD work - is caring for both humans and pests of all kinds. He is professional and respectful. He works fast and diligently. Best of all, he is super honest and will not stop until the job is done right. They are reasonably priced and they do not try to oversell!!! These guys are good people and they have my business longterm!! In terms of communication, they are a mom & pop shop (local business of people who care), but they are honest! They checked traps I put down and for any signs of rodent life, when they did not find anything - they said that I did not need traps at this time - that the preventative should do it! This is not a fancy franchise operation - they use text better than phone and send invoices by email. They are not perfect - no one is - but they acknowledge when they are wrong and fix it right away. One time, I did not notice an error in my invoice and they texted me to tell me the price was actually lower. They always respond to me and they show up - they always do better work than I anticipated. They quoted over the phone, stuck to the quote, did the work they showed me over the phone. They also showed me where my other exterior spray service has made some exterior staining on my brick and did not try to sell me on anything. Just shared so I could know and talk to the other company to fix it. Highly recommend!

Michael from Cypress Critters & Pests was a great experience for a problem. We realized we had an…read moreanimal in the house. I tried to contact other contractors, but Michael was the only one to respond immediately. He found a way to get on schedule asap. He completely an interior and exterior inspection, and found the hole in the softer area of the roof in minutes. He worked into the evening with absolute health and safety because he had to install the cage on the second story roof. He provided details to understand what we needed to do to catch the critter. Upon capture, he would be back to us asap with a gentle release. The cage was installed with quality around an 8 inch hole. Upon identifying that we were able to no longer have the animal in the house, Michael came back and performed excellent construction work to patch not only the hole, but the surrounding area . Overall, Michael's professionalism, quality of workmanship, responsiveness, fully transparent in explain all that needed to be done including cos that was reasonable, I made the right decision in hiring Michael's firm to handle a big problem. I would recommend Michael for not only removal of critters, but ant of the vast services he offers. Thank you Michael Scott Glash

This pest control company provides terrible, substandard service. Since they started fumigation…read moreservicing in my apartment, I have an big infestation of cockroaches and spiders inside of my apartments that I didn't have before.

0/10 extremely unprofessional and unacceptable. I hired this…read morepest control company to service my home on 02/10/2026. After Austin Mcllhany left I noticed a personal item was missing from my house. No one else had been in my home that day BUT me and him. I contacted the company immediately, and instead of taking this seriously, I received little concern or accountability. I now feel completely uncomfortable and unsafe allowing this company into my home.

Solved my problem quickly. Called these guys up told them my issue, they quote me a price, showed…read moreup to spray, and my bug problems are solved. Total explained everything to me answered all my questions. Answers my calls and text every time. Highly recommend them for pest control issues. Great customer service.

I don't typically post negative reviews, but I'm sharing this to document our experience and to…read morehelp other homeowners make an informed decision. We live in a home built in 2021 near active construction and developed a rodent issue in the attic. After initially managing it with traps, the problem escalated when I noticed a strong odor on Monday, 4/27. We found significant droppings and urine staining in the attic, so I requested multiple estimates. Pest exclusion quotes ranged from $900-$1,850, and duct/insulation remediation ranged from $4,800-$7,800. I found Total Pest Elimination based on strong online reviews from yelp. On Wednesday, 4/29, I contacted Juan (the owner) for a written estimate. He sent Elli to inspect the attic; he attempted to locate the source of the odor and set traps but could not find the dead animal. I repeatedly followed up for the written estimate, which was not provided until the next day. My husband and I hired the company because they offered a single-scope solution, provided the lowest quote, and indicated they could start quickly. The total estimate was $6,600, and Juan stated the work would take a couple of days. Communication and scheduling were inconsistent from the start. On Thursday there was no proactive update; when I called, Juan said they would begin Friday, 5/1 at 9:00 a.m., and offered to send Elli Thursday evening to set traps. Elli arrived with Andrew, brought odor eliminators, set traps, and again searched unsuccessfully for the dead rodent. They confirmed they would start work at 9:00 a.m. the next morning. On Friday, 5/1, no one arrived at 9:00 a.m. At 9:22 a.m. I texted Juan and was told Andrew was "around the corner." Andrew arrived around 9:48 a.m. without supplies or direction and remained in the attic until about 12:30 p.m., when Juan arrived for the first time with minimal equipment (a small shop vacuum, bags, and paper to protect the entryway). Juan then requested 50% payment to purchase supplies, which had not been discussed in advance. Elli arrived after 2:00 p.m.; with limited equipment, they located and removed the dead rodent and then left. I was told they would return Saturday at 9:00 a.m. to complete the job. By this point I had paid $3,500, and I was relieved the odor was improving after the rodent was removed. A larger crew arrived Saturday and began removal work with two shop vacs, but the job was not completed. I was later told Sunday would not work, and that they would return Monday at 9:00 a.m. and finish by Tuesday at the latest. Late Sunday night (11:35 p.m.), Juan texted that he was trying to locate a machine to rent and would update me in the morning. As of Tuesday, the work still was not finished, and the team left approximately 10 large bags of old insulation at the curb despite my request to move them (my garage has been unusable throughout this process). It is now Wednesday; I have had to cancel appointments and stay home, which has disrupted my job search and daily schedule. I also want to clarify what was represented as included in the scope of work: closing all exclusions, setting traps, and returning weekly (four weeks) to remove any rodents caught. I was also told they could remove and replace all contaminated insulation and, once removed, sanitize the attic floor. That capability was not there. Juan arrived with only a small shop vacuum and suggested the crew shovel insulation out. He hired contract workers who said the proper machine and appropriate PPE were required, and there was no plan or containment (plastic sheeting), even though our attic access is inside the house--not in the garage--so containment is essential. The insulation "upgrade" conversation was also misleading: I was told I would need to pay an additional $1,500 to upgrade to fiberglass, but the insulation already in my attic was fiberglass (R-38). I asked for the same R-value to be replaced, but what was brought was the cheapest material available and did not match what we agreed to. As of May 7, I am out $3,500 and left with a major mess: dust throughout my house and garage, and my garage is still unusable. The workers who were in my home worked hard over the week, but they lacked leadership, proper supplies, and clear direction. I terminated Total Pest Elimination on May 6 and now must hire someone else to clean up and complete the attic work. Juan may do well with basic pest trapping but based on my experience I would be extremely cautious about hiring this company for exclusion or insulation/remediation work.