My 67 blackface fender super reverb had been giving me non stop problems. I had brought it to three…read moreother technicians several times and it always worked when I picked it up only to fail after getting it back home. I replaced the reverb tank, had it recapped and all new tubes Toño avail. Very vexing to say the least. Chip was my last try. He assured me he would do a complete analysis and indeed was able to locate the suspect capacitor where other experienced amp repair shops had failed. It was a tricky situation but he cracked the code. He solved the problem that at least 8 trips to 3 other techs failed to locate. A life saver! I do not hesitate in recommending him. Friendly and efficient and the turnaround time was the fastest that had ever experienced. He also stood behind the fix. Top notch all the way around.

Another great experience with Chip. He repaired my vintage Fender Showman amp, was very thorough…read moreand it has been at top performance ever since - and I have put it through a lot of heavy use since he worked on it. Chip is first and foremost a great guy, and a great guitar player! His start in this business was making pedals for himself from scratch and modding his own vintage bassman amp for his own needs. Starting as his own first customer, his approach is full of integrity and it is clear that he extends the same care he gives his own equipment to that of his customers. I completely trust Chip with my precious gear, vintage amps and rare pedals. We are lucky to have him in here. Thanks Chip!

I gave them 2 of my guitar for set up and evaluation for the fret work. They did a great job…read moreexplaining me what my guitar could benefit from and their explanations were very reasonable. They told me that I don't need fretwork. Just set up. I left my guitars there for one week and when I picked it up I was very happy with the outcome. Guitar is playing better now. People that work there were very friendly and helpful. We had a minor issue with scheduling, but eventually they did their best to fit me in and it turned out perfect. The price is affordable, especially for the service you get. Highly recommend.

Wow... World class Plek fret work, set ups and more in Santa Cruz! Outstanding repair work by…read moreprofessional, friendly and knowledgeable industry veterans who truly care about what they're doing. Timely turnaround, reasonably priced. I wouldn't bring by guitars anywhere else.

PROS: They did a fantastic job of tuning, cleaning, and…read moregetting my Ibanez S series with floating tremolo playing like new! The two people I deal with were very kind, talented, and hard working. CONS: Their business organization isn't the best: phone calls and emails went unanswered and timelines weren't met. However, this was during COVID and over the holidays and New Years. Given those circumstances and how great their work is, I am still giving them five stars. Local music shops over Amazon.

His computer was down and he was short staffed but he still was willing to open up the door and…read moresell us strings. Very friendly. Way cool shop too!

Had to get a piano moved ASAP. They were very flexible and reasonably priced. Would definitely…read moreuse them again and will schedule a tuning!

Very excellent business to order reconditioned pianos from! We are extremely pleased and glad we…read moredidn't chose from a random single individual. The piano we ordered was shipped with care inside our house by the owners themselves, and they had the further courtesy to even test and install it while also explaining the specifics of our model and how to utilize everything (such as plugging in and explaining the temperature humidity control system, the petals and how to utilize them such as pushing one of them down then left to make it quieter, opening lid etc). We are ABSOLUTE beginners so we appreciated every single information they gave us even if others may find it obvious or common sense. To future pianists (or if you already are one) looking for a good pre-owned piano in Cali, they definitely get a 5 stars from me. The owners, Andrew & Bryan, without a doubt have a deep respect for the art of pianos shown by their skill (they played inside our house during the testing), care/reconditioning (the pre-owned pianos go through a thorough check by them which includes tuning and cleaning so you don't have to go through the hassle. There's other things they do as well in part for the reconditioning but I know most people look at tuning first when it comes to maintenance, just visit their website for more information), and their excellent customer service. Very pleasant and genuine people to purchase from, please support local businesses that genuinely love their work and their customers!

Mr Murray was right on time and did a wonderful job assessing the condition of my 100 year old Baby…read moreGrand piano. It was last tuned 4 years ago with some of the bass keys slowly going flat. Mr Murray tuned it it to perfection with his artful ear. It's a joy to have it in pitch now, and am very happy with Mr Murray's excellent service!

Andy is very knowledgeable. He has helped with 2 used amps. One needed new 6v6 tubes which he…read morereplaced and solved the microphonic issue. Next i was looking for new (used) amp, he helped me understand the best options for the amp i was looking for. Then he checked out the amp to let me know any areas of concern. Andy is my go to guy for any amp issues. Highly recommend Andy's Amps!

Andy does great work! A couple years back, he fixed my silver face bandmaster and converted it into…read morea combo with a custom baffle. Needed a smaller amp too so Andy built me a Princeton Reverb with a bunch of mods in an old musicmaster bass combo. Custom faceplate and all. Super knowledgeable and friendly. Highly recommended!

We haven't bought yet, I will update when we do. But we definitely will be buying from here…read more Jeff truly has a piano wonderland, and was communicative as we made an appointment with him (covid19 precautions, hooray!), and as we came to visit. He also just got his second covid19 vaccine, just before we visited, so that's another reason to shop at this piano wonderland. I know I keep saying piano wonderland, but that's really what this place is. Jeff understands the joy of playing piano, being a long time pianist himself. While my husband spent LITERALLY HOURS, trying out every single upright in the wonderland, Jeff was so patient with me (a non pianist). I learned so much from him about pianos, and also about the beautiful field of miners lettuce in his backyard. And he listened, politely, to me telling him my life story too, and I know I have a tendency to do, especially when I haven't talked to a stranger in months They've got a great rent to own program, and he's got a favored piano mover that has very reasonable rates (if you go through Jeff). My piano snob husband surprised all of us, including himself, when after trying every piano, we ended up deciding on a HUGE turn of the century (1906) Irving upright. We are concerned it might have too much sound for our small home, so we're renting it to start with. But when we do finally buy a piano, we're fairly determined that it will be from him. He sells new pianos, but he also rebuilds pianos, focusing on the health and sound of the piano. And it shows. EVERY SINGLE PIANO in that place sounds amazing. AMAZING. If you love pianos, and love the real acoustic resonant warm sound of unique pianos, come here. You also get a great piano mover without having to search for one, and a man who KNOWS his pianos. And tunes them like a dream. (He also has a 35 year old apprentice, but he wasn't there when I was).

Jeff did a really good job with a very old piano that was VERY out of tune. It was nearly a…read morehalf-tone flat, and he got it up to standard tuning without breaking any strings. (The strings themselves are almost 100 years old.) I recommend him

This place was amazing. Really nicely curated collection of instruments and accessories. Friendly…read morestaff, and accessible instruments. Reminded me of Gryphon Stringed Instruments in Palo Alto. Highly recommended for acoustic instruments, ukes, mandos, guitars, oh my!

I walked in and I told him I had two desires: to buy their cheapest decent guitar and to play their…read moremost expensive guitars. He pointed to the cheap guitar and then to several racks of wonderful expensive guitars made by Martin, Santa Cruz and other small guitar makers with big reputations. I sat there joyfully for a couple hours. I think playing guitars that cost $10,000 and up. then I played and bought a $250 Fender acoustic. This is one of my favorite music stores and i hope they hang on. when i eventually buy a very expensive guitar-- I really want to deserve it first---I will buy it from this fine establishment. I love visiting guitar stores, and it's becoming a rarity because of the internet. I've watched my favorite guitar stores go out of business. I hope sylvan lives on forever.