His computer was down and he was short staffed but he still was willing to open up the door and…read moresell us strings. Very friendly. Way cool shop too!

Best guitar repair shop in SC! Fixed up my old Epi really…read morenice. Support indie stores, it's good for the soul.

This place was amazing. Really nicely curated collection of instruments and accessories. Friendly…read morestaff, and accessible instruments. Reminded me of Gryphon Stringed Instruments in Palo Alto. Highly recommended for acoustic instruments, ukes, mandos, guitars, oh my!

I walked in and I told him I had two desires: to buy their cheapest decent guitar and to play their…read moremost expensive guitars. He pointed to the cheap guitar and then to several racks of wonderful expensive guitars made by Martin, Santa Cruz and other small guitar makers with big reputations. I sat there joyfully for a couple hours. I think playing guitars that cost $10,000 and up. then I played and bought a $250 Fender acoustic. This is one of my favorite music stores and i hope they hang on. when i eventually buy a very expensive guitar-- I really want to deserve it first---I will buy it from this fine establishment. I love visiting guitar stores, and it's becoming a rarity because of the internet. I've watched my favorite guitar stores go out of business. I hope sylvan lives on forever.

As a budding 66 year old beginning violinist, I am pleased to recommend 5 stars to this great shop!…read moreThe shop is very helpful, patient and friendly, and not at all snooty to this neophyte, even when obviously real musicians were shopping there, and where one's lack of experience describing what you are looking for could be noticeably embarrassing. A great local asset for all musicians!

Thomas Musical Instruments is quality and great value. Great service and knowledge. I would…read morereccomend them for service and rebuilds

I gave them 2 of my guitar for set up and evaluation for the fret work. They did a great job…read moreexplaining me what my guitar could benefit from and their explanations were very reasonable. They told me that I don't need fretwork. Just set up. I left my guitars there for one week and when I picked it up I was very happy with the outcome. Guitar is playing better now. People that work there were very friendly and helpful. We had a minor issue with scheduling, but eventually they did their best to fit me in and it turned out perfect. The price is affordable, especially for the service you get. Highly recommend.

Wow... World class Plek fret work, set ups and more in Santa Cruz! Outstanding repair work by…read moreprofessional, friendly and knowledgeable industry veterans who truly care about what they're doing. Timely turnaround, reasonably priced. I wouldn't bring by guitars anywhere else.

Reviewing as a total music novice family. We needed to rent a violin for my 5th grader for…read moreorchestra. We could not have been more helpful, patient and kind helping us set up a rental. Similarly, when we made the return at the end of the school year, the process was seamless! Highly recommend!

Just bought a ukelele from here to keep practicing as a beginner, they have good intro/beginner…read morepieces up to more expensive and studier pieces. The range I saw was from sale items at 49.99 up to 200+, they have a good, moderate amount of choices at each level, with different brands and accompanying acessories! My ukelele is a soprano, a great beginner ukelele I was practicing with, got it for $75 with tax and a carrying bag included in my purchase, if I remember correctly, tag price was $69.99 I did ask if there was something similar to a brand/type of ukelele I started my practice with but I was then getting sold onto the more expensive pieces that I didn't have experience with and didn't ask for so that was a miss for me. Wish I got more of a relevant recommendation but the workers were sweet, they let us browse by ourselves for a good amount of time before stepping in (which good for me because I needed time to think, compare, and browse). When we went, there were a handful of other customers inside the store, it's located in a small shopping center but the store is bigger inside than it appears on the outside. The parking situation was just okay, not bad, could use a tad bit more space, we went ~1p the parking lot was full minus 2-3 spots but I noticed cars came and went from the time we got there until we left so it seems like there's a couple spots free at any given time due to the traffic coming in and out for small errands. Lots of instruments and accessories to be found inside and the workers seem to be happy to help find what is needed! Pretty well organized inside to find what you need on your own though, I was able to find the ukeleles quickly.

I recently bought Rick's LBU Model One electric guitar from Gryphon Strings in Palo Alto. That was…read moreafter I contacted Turner Guitars for dealer info on their website. Rick promptly responded to my email and directed me to the nearest retailer in my area. I was super impressed that he responded to an "unknown little guy" like me after reading his extensive industrial bio. After purchasing this beauty, I personally thanked Rick for the attention. He thanked me for being part of the Turner Family. WOW! I will definitely tell my associates which I have on Facebook and here on Yelp. Thanks Rick!

We use SHORELINE exclusively. They Exceed our expectations with the highest level of integrity &…read morecustomer service. Also the best pricing in town. STONE MONKEY BAND (Santa Cruz, CA)