The team at Central Georgia Technology is extremely reactive and helpful. I love that whenever we…read morecall them, someone is able to support remotely or physically. They are our one stop shop for many services and we're glad to be working with a small business, just like we are.

Tino was kind and patient as I talked about my computer. He did an excellent and efficient job in…read moreremoving viruses, setting up shortcuts, making sure things were back in good order, & installing security. Shem was kind & had an encouraging manner in explaining what had been done. The young lady who scheduled the original appt. also has great people skills, as do the guys who greet at the Best Buy entry. 5 everyone!!!

Star the manager helped me with my upgrade to the Samsung Ultra 26, She was very attentive and…read moreprofessional, Highly recommend if you want to upgrade to a newer model phone

Quick and courteous service. Jada greeted us with a smile and helped us with all of our needsread more

Professional, friendly and efficient. He fixed my laptop in about an hour. He was prompt and kept…read moreme posted the entire time. I highly recommend him for all of your computer needs

I took my HP laptop to Mr. Smitty and he did an amazing job--and he was fast. I actually called and…read moregot an appointment on the same day my laptop was serviced. He's very professional, friendly, knowledgeable and has fair (really good) pricing. I will definitely recommend him to friends and family and if I have another issue, I will definitely return as one of his customers. P.S. He's a dog person, too!

Fast service,great service, great pricing too !! And…read morefriendly customer service will recommend to friends

was referred by a coworker to bring my iPhone in for repair. I must say the professionalism by Kira…read moreand her patience was absolutely AWESOME!! I will continue to come here for all my repairs for phone and computer service . You guys have a number 1 customer fan for life. Also thank you Mr. Alpha for having a great staff member.

We have worked with Alltek for several years and they have provided excellent IT service and…read moremanagement. Alltek is our single source provider and serves as our complete IT department. They have responded well to emergency situations as well as worked with other software provides to provide seamless operations. I would highly recommend this company to anyone seeking a full service IT solution.

We are an unusual AllTek customer because we are a software development company, and we use the…read moreAllTek system to host a complicated Microsoft Access database application that manages student records for about 40 colleges and graduate schools. Our combined user base for those 40 schools is over 400 users. During peak usage periods, we have almost 100 simultaneous users logged into their various databases. What makes us unusual compared to most of AllTek's customers is that AllTek is providing only our software hosting. AllTek does not manage any of the computers or networks at the 40 sites where our software is used (over the internet). Some of our sites have fast computers with reliable internet connections and good onsite support, and some of our sites have sub-par equipment and support. Adding more complications, our customers use many versions of Windows and some Mac computers also. We converted our customer base to the AllTek hosting system during May 2018, and it was a huge, difficult change. We had to work through many unexpected problems that were caused by Microsoft Windows bugs, differences between Access 2010 and 2016, and differences between Windows Server 2008 and 2016. The last major problem got resolved roughly September 15, 2018, and the system has run smoothly since then. AllTek did a top quality job of supporting us through the transition. Their lead technician (and owner) Tim Haner did a great job of working with Robinsoft's programmers and customers to get the various issues figured out and resolved. My rating of AllTek's customer service, problem solving skills, and their system's speed and reliability is definitely five stars. AllTek gives us great customer support, their system is quite reliable with very little downtime, it is as fast as most of the other schools we support that have onsite servers, and we're happy with the prices we're paying.

I went into the Hampton location today to speak with someone about my tablet,Ms Ashley attended to…read moreme.She took pride and genuine concern about my problem.She looked and found out what it was with the tablet, fixed it.They made me feel like I should when I came to their business,I would highly recommend this company to anyone with a computer or phone, tablet problem, they're great.She even went about and beyond to help me get back some of my grandkids baby pics so I could download them to my tablet that was priceless . And trust me, this is the first review I ever wrote, so it's from the heart.

My experience with repair shop has been very unsatisfying. I initially traded in a laptop for…read moreanother from the shop. The following day, I had to return it because it was defective and unfixable. So, the owner gave me another laptop to replace that one. It is now 6 months later after getting it, I had to return that. He says that it needed more memory because he's the expert I followed his advise and paid additional money. Then upon calling him to get an update, he states that it might be a hard drive issue. I didn't get the laptop back same day as promised. Then he explains that it's a driver issue the updates from HP are not compatible with the laptop. He was unable to tell me year and model of the laptop. However, he says he has a fix for it. I pick up the laptop and the graphics are horrible and look very outdated. This has been most inconvenient as I work from home. I have essentially lost 2+ work days and have an outdated computer. Unacceptable!

I completely recommend this company. This was my first experience with the company and I came in to…read moresee if they could replace the battery on my Samsung book 12. Nicole was very informative and consulted with her boss to ensure the correct resolve. Because of the make, model and structure of the tablet they suggested that I talk to a samsung provider to receive a safer solution and to make the best decision on whether to repair or replace the device. Most importantly she gave me some great tips on trying a new charger to see if that would clear up the problem. I did follow that advice and sure enough it worked. Thank you so much for the customer care that you provided.

So it looks like I may be becoming addicted to Ace Computer. Today I spent money…read more I needed a monitor right away and Andrew brought me one right away and installed it. The prices were completely reasonable. If you aren't making them your go-to computer company you should. I shouldn't even stubbornly attempt doing any of this myself. Call Ace and save hours.