I completely recommend this company. This was my first experience with the company and I came in to…read moresee if they could replace the battery on my Samsung book 12. Nicole was very informative and consulted with her boss to ensure the correct resolve. Because of the make, model and structure of the tablet they suggested that I talk to a samsung provider to receive a safer solution and to make the best decision on whether to repair or replace the device. Most importantly she gave me some great tips on trying a new charger to see if that would clear up the problem. I did follow that advice and sure enough it worked. Thank you so much for the customer care that you provided.

So it looks like I may be becoming addicted to Ace Computer. Today I spent money…read more I needed a monitor right away and Andrew brought me one right away and installed it. The prices were completely reasonable. If you aren't making them your go-to computer company you should. I shouldn't even stubbornly attempt doing any of this myself. Call Ace and save hours.

Three businesses were contracted through Yelp. Two could not provide the needed repair service. The…read more3rd, Cellairis, never responded.

This business is the best cell phone store and service center in the area. They resolved my phone…read moreand tablet issues quickly and at a reasonable price. They are a top-notch, friendly service with a staff that knows how to get things done rapidly and accurately. I'm unlikely likely to take my phone or tablet to anyone else.

Had some serious problems with my home computers and JMX was recommended to me by a friend. They…read morewere able to come out to my house pretty quickly after I called and they were very friendly and easy to deal with. Fixed problems I was having with my computer running slow and got my internet working again. Everything was quick and they even did a good job explaining what they did so I (hopefully) won't have to deal with it again.

From the owner: JMX Services specializes in helping small businesses and residential customers with their…read moreinformation technology (IT) needs. Our motto is "Simplifying IT" and that is what we do. We make it simple. We offer IT consulting, sales, service and support. We custom-build desktop computers and servers. We repair and upgrade all major computer and laptop brands. Whether you're having trouble with malicious software like a virus or malware or you need wireless in your home, JMX can help you. We have reasonable rates ($21.25 per 1/4 hour). We offer onsite, drop-off and remote support.

One thing for sure, when it comes to me and my laptops I'm going to always have an issue. I have no…read moreidea why, and it's not my fault, however... I do. Nonetheless, time after time, The TKS Group has always been able to resolve my issue. The customer service is stellar. They have always understood my issue, been able to diagnosis it correctly the first time, and get it resolved in a timely fashion. As service is a dying breed, I appreciate the fact that the TKS team is knowledgeable and service focused and I'm not forced to choose one. Also, I never feel pressured to get anything I don't need. I go in for my repair. They repair what I need. Anything that comes up of concern they will advise, however, there's never any pressure to "act now" and I truly appreciate that. TKS Group is amazing and I am a customer for life!

I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

On October 30, 2025, I brought my HP Spectre x360 ​​laptop which had a flickering screen, to their…read moreoffice (ticket #9325). I paid $50 for a diagnostic check. On November 13, they sent me an email stating that they had run tests but found nothing, and that opening the case was required for further investigation. However, claiming that the screws were in poor condition, they demanded $80 for this procedure. Only for opening the case! I realized that I was dealing with scammers. I had previously opened the laptop case myself without any issues when replacing the battery, following instructions I found on YouTube. I immediately retrieved my laptop from them and, acting on advice I found online, connected it to my smart TV. The image on the television screen did not flicker. The diagnosis took all of three minutes. Subsequently, I purchased a new screen for $150 on Amazon and replaced it myself, again following instructions from YouTube. The laptop has been working without any problems ever since. Do not get involved with these scammers.

This is a company that really cares about taking care of people. I needed a cord for a gaming…read morecomputer. We left ours out of state. Rather than try to order it themselves and upcharge for it, they took the time to find the cord online and then sent me the link to get it myself. I really appreciated that and would trust these guys as an honest company. Thank you, PTC TECHS.

I was very pleased with PTC Techs. I'm a senior citizen with limited computer knowledge. Lance…read moreand his team got me all set up with a new computer, a refurbishment and update to my old computer and help with my tv. He was reliable, timely, very likeable and easy to talk to and work with. Lance will listen to you and help any way he can. Would use him again in a heartbeat.

Phone was repaired like new!! Fast same day service and the tech new exactly the issue and the…read moreprice was great!

Great company with great employees. Fixed my sons Nintendo Switch in a day and I'm very pleased…read morewith them.

Went during back to school time because I'd volunteered to pick up some school supplies to donate…read more The staff was pleasant enough and the store was stocked fully with the sale items and they were doing a good job of keeping it neat and organized. Not really near me I just so happened to be in the neighborhood visiting a friend and I had a $10 off $30 Staples coupon that was expiring that day and wanted to use it. No issue with using the coupon on sale items, so I was pleased with the entire transaction

On Monday, May 18th, I utilized this store's third-party shipping services to drop off a package…read more After tracking showed no movement for over a week, I visited the store today to ask the customer service representative at the shipping desk about their standard USPS pickup schedule to see if there was an operational bottleneck. Instead of receiving assistance, I was met with extreme condescension. The employee at the counter openly complained about customers using their drop-off services, treated my basic inquiries with visible annoyance, and gave no viable explanation as to why a package had been sitting in their store for over eight days without a mail carrier pickup. Furthermore, she allowed a random bystander to make snarky remarks toward me, and the moment I walked away--having remained entirely polite and calm--the employee immediately began gossiping and making smart remarks about me with that individual. "Nasty-nice" customer service and whispering behind a customer's back is entirely unprofessional. If this location cannot handle third-party shipping operations or train its staff to speak to paying customers with basic respect, they should discontinue the service altogether. I will be escalating this interaction to store management and corporate. Avoid this location if you expect professionalism.

I dropped my work laptop to do a restart due to the previous employee logged into it…read more It was last minute and He had me done in an hour. He really saved me there so I can continue to be productive. Definitely recommend Js is my new place for any repairs.

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!